We asked Solo Appliance Repair to come out and repair a built-in Frigidaire that wasnt cooling optimally. Again, it was working fine, just not optimally. They came out the same day, which was nice, but they only recommended condenser maintenance, which was essentially the cleaning of the mechanism, which we immediately agreed to. Note that they did leave a big mess. They did state no warranty for maintenance; however, we woke up to a completely non-functioning refrigerator the following day.We lost all of our food and frozen items, which was well over $1,000 to replace; maybe more when you factor in the locally caught Blue Fin.We immediately reached out first thing in the morning, and they dragged their feet in getting back to us all day, despite repeated outreach on our part. They then followed up and said that they could send a technician out in three days. This is not acceptable for a family, one of which was heading into surgery. We reached out to their team over six times and asked for a refund after hunting down a new refrigerator amid Covid supply chain nightmares; there are very few out there, and we ended having to buy a $4,000 unit.It is now four days later and they are continuing to argue with us about refunding the $290.00.We are now out of pocket on all of the food, the new refrigerator, the $290.00, and the time wasted asking them to refund our money. We didnt even ask for Solo Appliance Repair to replace the food.HORRIBLE SERVICE. I would not ever recommend them and share this recommendation with friends, family, neighborhood, colleagues, and Nextdoor.
Lets start with the good.Communication with the office was exceptional.Technician was on time and professional. Technician wore a mask while in my home.Now the really bad.The technician diagnosed the issue in 5 minutes and was able to remedy the problem and got washer up and running in 15 minutes after diagnosing the problem. Unfortunately he was able to remedy by bypassing the safety issue of the washer not stopping when lid is lifted. He replaced no parts so I was not charged for parts. . He was here for 20 minute so labor should have been minimum. I was charged $200.00. Yes $200.00 for 20 minutes so it works out to a $600.00 an hour service call.I reached out to office today to ask for an explanation and I was told the technician has 10 years experience and it doesnt matter if he fixed it in 20 minutes or an hour the price would have been the same.Very disappointed.I will not be using solo any more and would not recommend them.
Found this company on a Google search for same day repair and was delighted when their technician, Elijah, not only showed up early but repaired our dryer in very little time. If you need fast, efficient, and professional service, look no further. 👍🏽👍🏽
I used Yelp to request a quote for service call availability and heard back within 5 minutes from Solo plus they offered to come that same evening! Three other other “recommended” places I called at 3pm didn’t even answer the phone! I didn’t need them that soon, but they came the next day, gave great service and had it all fixed up exactly when they said they would. Prompt service and follow-up was great— and of course fixed the washer problem! Super nice & professional too.
Used them by recommendation of my friend here in San Diego. They were very sufficient and professional. After around 30 minutes diagnosis they told me which part needs to be replaced and it was taken care of in a matter of 1 hour, no puff around. Great guys ☺️
Fantastic one day service!!! I would definitely use them again! Great service, on time, and very reasonable price for the quality of work that was done on my oven.
We had a great experience with Solo Appliance Repair. They showed up on time, were very knowledgeable and provided service as promised. They fixed my washing machine pretty quick and so perfectly. After I test it, such a big difference compare before. I can use it nicely and comfortably. My experience was good from start to finish. I would definitely recommend them to anyone I know that needs an appliance repair. Keep up the good work!
Highly recommend!!! I always check reviews/ratings when looking for anything, and Solo more than lived up to the high ratings he receives.Honest, fair, timely, personable, and efficient! And he was able to come on a Saturday!He fixed our dryer quickly, and then even gave us some tips on how to care for our other appliances to reduce possible maintenance issues! I will definitely call Solo the next time we have any appliance issue.
Honest, fair and friendly service. Gen arrived exactly when he said he would, knew what the problem with my dryer was right away. He did the repair, and gave us good advice on our other appliances. Very nice person, and a great repairman. Highly recommended!
The promptness, professionalism and transparency was top notch! I am extremely happy with their service in fixing my dishwasher. After their diagnosis (they were at my place within a few hours of me contacting them) was honest and they suggested perhaps considering getting a new one once they laid out the cost involved in fixing/parts. Eventually I decided for them to come back and fix the unit once the parts they ordered arrived. Again, their service was fantastic and I highly recommend Solo Appliance Repair to anyone who needs their services.
Believe all the 5-Star reviewsThis is a man who obviously knows what he is doing and loves doing it.We had two appliances that failed during the same week. Denys responded to our phone call and came the following day. He had to replace two parts and returned to complete the repair the next day.His pricing was more than fair.We are delighted to have found him.
I called Solo Appliance repair and they were the first one to respond and to maintain communication throughout the whole process.The technician arrived few mins early than promised and got the job done quick and the price was less than the estimate given over the phone.Its good to know a good company that you can rely on Them for future work. Will reffed all my friends and family to Solo Appliance repair!
Thank you guys for repairing my refrigerator and installation my stove.Very polite company with great professional approach to work. Thank you for your discount and your attitude to my situation. Recommend👍
Everything went smoothly. Got the heads up that the tech was on the way, and when he arrived 20 minutes later, he diagnosed the problem with my dishwasher and then fixed it, all within about 30 minutes.Couldnt ask for better.
I received a prompt callback so booked with them. I nearly canceled after seeing some of their negative reviews but kept the appointment and it turned out to be great. Their tech fixed the issues with all four of our Fisher Paykel dishwashers, and everything is working great now.
I chose these guys because of the great reviews and I wasnt disappointed. My washer/dryer would not drain and spin on Sunday morning. I was able to make an online appointment for the next day. Sure enough, the next day, they came with the parts in hand. They knew what was wrong just by the description I gave them online. It only took them 15 minutes to fix the problem. Very honest and good guys. I will use them again.
Friendly, prompt, expert service. Bob has worked on both my dryer and washer machines. The repairs have been performed quickly and professionally and he always has the needed parts on hand. I keep his card on my refrigerator door and wholeheartedly recommend him.
Highly recommend this company, quick answer, technician came in time and fixed our dishwasher.I am very pleased with the professional approach to repairing my appliance. Thanks guys 👍
Wow. My project dealing with a Viking refrigerator repair ended up being very simple, but the professionalism, speed and honestry of Greg impressed me. He was at my house within an hour of the phone call and provided some honest advice after the fix! Will keep them in mind and use again. Thank you guys!
I used Solo Appliance twice and these 5 stars are deserved. The guys really know a lot about their business and do their job very professionally. Thank you for your help.
Thank you so much guys for great job.My oven works like new one.So quickly and professionally. I recommend this service.
Denys was very professional in his job!He fixed my dryer in 30 min and came in time.I highly recommend Solo Appliance.They know what they do.
Great service from a very skilled appliance repair team. Immediate response to phone call. Arrived on time and explained each step of repairing appliance.Highly recommend this service .
So these 5 star reviews are fake! I found them on Craigslist and they had a promo for $30 diagnosis fee. The technician came out and said he fixed my washing machine. Just tightened some screws. I paid $30 plus gave him a tip!! As soon as I started the washing machine it still was making the loud clanking noise during the spin cycle. I contacted them and the woman DONNA, said her technician told me that the levers needed to be replaced which was a complete lie! I then asked how much it would cost she called me back and said that it would cost $500 and that I should buy a new washing machine. I have a basic General Electric washing machine. These people are frauds and please do not give them your money!!!
Daniel was professional, friendly, and no-nonsense. Great communication and prompt service. Fixed my dishwasher door quickly and with little fuss.
Thank you for quick response and good job.Very polite service. I recommend this company.
Highly recommended!Very nice and friendly! They got to our place fast, diagnosed and educated me why our oven was failing and fixed it right away.Thanks!
Showed up on time and fixed our washer. Now it works great! Thank you! We highly recommend him to anyone who needs their appliance fixed.
They did not show up for an appointment, and when I addressed this with the front office the woman over the phone was pretty rude. This appointment was for them to fix my washer that they had already worked on twice...but failed to fixThey are a lot of hassle. Would not recommend.
Boris fixed my oven in 30 minutes, really quick service . And the price was affordable for repairing my appliance. Highly recommend Solo Appliance . Thank you.
Good service. Fast, not too expensive. Very recommended
Very bad service. Charged me almost $500 to get my washer fixed and supposedly gave me 1 yr warranty. Washer breaks down in less than a week and then they say i should jus buy a new washer. STAY AWAY FROM THEM. Good reviews are mostly written by them!
Terrible appliance service! One star! Don’t use them!They came out to repair both of our GE ovens and charged us $258 and neither one worked right after they left. They have said that they were going’s to bring more parts and now weeks later they still have not fixed either one. This is very frustrating and time consuming not to mention a very bad service experience.
These guys were a pleasure to work with. They were prompt and the service was professional. If I ever need work on appliances I will be using them again
Hello, Anthony fixed the ice maker on our Kitchen Aide refrigerator. He was at my house within 24-hours of my service request, he knew exactly what was wrong, and fixed it within a half hour. He knows what hes doing and is very professional. I highly recommend him and will call him again next time I have an appliance problem.
You did great job guys !I highly recommend these guys!Thanks for my refrigerator, it works like new one:)5 stars for your service)
Thank you very much for a great service with reasonable price!Highly recommended!
Thank you guys for fast and quality service. Breakdowns have been fixed. I recommend
Thank you for the quality service on the same day. Recommend!
Denys crushes it.My washing machine broke and Denys came so quickly to fix things!!! Amazing! Thank you, Denys. Will def be calling you for any further appliance issues!!!
Thank you for good job, friendly, professional, fast. I recommend...
Thank you for your work. Everything was fast and qualitatively
It’s good serves, I recommend them👍👍👍
Very professional service!
Great customer service!
Very good company!
Did great