My two year old gas dryer started making a terrible squeaking noise. The office staff was friendly and scheduled an appointment for a tech to come look at the issue right away. He was personable, knowledgeable, and fixed the issue right away. Im very satisfied.
Highly recommend. Andrei was professional and explained all aspects of the dryer even while fixing it. The cost was reasonable. I would recommend them to anyone.
Sergey came the same day it was scheduled and identified the issue with my refrigerator. The part I needed was a bit costly, but Sergey was able to work out a deal on the labor cost and I really appreciated. Very happy with the outcome.
Artem has been our to work on a couple of things (oven & dryer) and his knowledge & service was great! I will recommend him to everyone and use him every time an issue arises!!
Great service, punctual and explained everything very well. Would definitely hire them again
He came promptly and fixed it for a good price. Wife is happy. We thought our dryer was toast but instead it is up and running again. Thank you for a great job!
Had a great experience - called to have my fridge serviced, got an email with a photo of the technician who would come. Guys showed up on time, fixed the fridge, then fixed our dryer and gave us lots of good info on maintaining our appliances. I would recommend them highly.
Mike is THE BEST in town. He can do anything in my book. My Dryer needed repair. Mike was on time,very polite, assessed the Dryer problem quickly and professionally and then went to work on it. Not only did Mike repair the dryer, he had to virtually disassemble it to replace the part and then reassembled the Dryer in its entirety and this was no easy job. The Dryer works perfectly now.I heartily recommend him!
They provides quick response and schedules an appointment the same day. Also it provides 30-min advance call.The repair person, Sam, is friendly and knows what he is doing. He quickly fixed my dish washer and charged me a reasonable price.I will definitely use them again.
Professional and timely.
Shane and Peter accommodated our schedule and came by right on time for the appointment. They were able to figure out how to get into a non-standard microwave panel and replaced the broken part. The microwave is operating like new again.
These guys are friendly, and are straightforward. Although repairing the washer job took about 3 visits to fully fix, they didnt charge for each one or by the hour, just to finish and complete the job successfully. Replacing the drain pump was definitely not something that I could do by myself, since it required moving the entire stacked washer setup -- and these guys were pros, keeping everything clean and tidy the whole while. Highly recommended.
Had a great experience with a Freezer repair. The technician gave us a quote, ordered the parts, and was back out quickly. When it turned out to be less severe than the initial estimate, we werent billed for the extra parts that were ordered but not used. Will not hesitate to call again in the future.
As good as it gets - the price was not as high as I thought it would be, Mike did everything possible to satisfy my needs for my leaking dishwasher. He fixed the problem and still further advised measures for preventative care. Mike is very knowledgeable about appliances and friendly too, he has no problems explaining things (as I do get a bit nosy on the educational side) and he is super easy to work with.Excellent service. Thank you!
Great service! I called after being told by another company that my dishwasher needed a new control board after little inspection. Guys from this company came out the next day to check out the issue and was able to fix it within the hour. No new control board needed. Amazing! I highly recommend them!
Honest. Prompt service. Reasonable service fee. -- My refrigerator stopped working. Mike was here within in 2 hours. Said he thought it was my compressor, but wanted to return the next day to confirm. When he returned and confirmed the problem, told me it was not worth fixing. He didnt try to sell me an expensive service. He made two visits for a very reasonable service fee, lower than that quoted by other companies.
This company was able to give me same day service and accommodated my request for a later time. Joshua came out to service my whirlpool and he was able to figure out what was wrong really quickly. He was friendly and super knowledgeable. I really am thankful he was able to get my dryer back up and running.
Wow! Its awesome to find a serviceman like this! He was prompt, courteous and professional. He didnt try to up-sell stuff we didnt need. In our case, he recommended that we get a new Dryer and we did. Thanks for the great service!
I needed to have my refrigerator fixed.... it was leaking. Mike immediately went to the nearest service center to get the part and complete the repair. I sincerely thank them for their kindness and professionalism. You are the BEST!
I had them out to check my clothes dryer that was banging around and making weird noises. They scheduled easily, showed up on time, very professional. It figures that my machine wasnt making the noise when the technician, Thomas, was here, so they graciously didnt charge me for a service call. Ill use them every time we have an appliance issue!
Great guy - got back to me very quickly. Gave me very helpful advice about getting the part I needed
They scheduled an appointment same day. Ordered parts quickly and fixed my oven and saved me money replacing the unit. They are very professional and honest. Would highly recommend them to anyone in need of repairing their appliances
Great service. Our dishwasher wouldnt drain and my review of the owners manual trouble shooting guide didnt resolve the problem. Mike showed up during the advertized 2 hour window of time, he was courteous and very funny. He solved the problem within 5 minutes. He also provided some advice on refrigerators (whether is was worth spending on a high-end fridge). Would use this company again and would ask for this master.
Thanks a lot for superb repair services, you guys are one on a million. I was amazed by the quality and speed of their work.
Fast, professional, polite, responsive, and straightforward. Would recommend to my grandmother! Truly excellent in every sense, we literally cant wait until something else breaks so we can call him back!
Knowledgeable. No upsell. Quick and reliable service. Pretty much the perfect appliance repair experience, not sure how they could improve upon this.i like this!
My washer was having problems so I called in this company and Mike came out the next day and found only a small problem. Its great to find someone that is honest, reliable and professional. Ill call in this company for all of my appliances.
Sam answered my call in less than 20 min. Daughter was having dryer problem, took three cycles to dry. He told me that the dryer could be clogged. Yes since she lives in a condo,that was the problem. I appreciate his honesty and his help.keeping his number and recommending him to others.
Great service. Damage to my washing machine was allowed in half a day. Before that, about a week, I tried to make it myself, but to no avail.Remuneration was proportionate. If I need to call a master, I will contact this company. 5!
Thanks for my repaired microwave! They answered our call and scheduled and appointment immediately. Everything was fast and clean. The price was higher than expected, but its fixed.
I did not freeze the refrigerator. The guys came on the day of the call, quickly fixed the problem. Reasonable price! I like it
Chris was friendly and knowledgeable about different brands of appliances. He succinctly diagnoses the problem and repaired our stove on the first visit after a phone call confirming the problem.
Was not satisfied with the initial repair of my refrigerator, because after repair it broke down after a week. I called the guys from this company (Mike the master), who made repeated repairs of my refrigerator and explained that during the initial repair I had an old part (fan) installed. I am very grateful to him, in the future I will use the services of this company only.
I have to agree with all of the 5 star reviews. I had left a message on Sunday with the type of oven I had and the problem. When master arrived today for the appointment, he knew exactly what the problem was, had brought the part, and fixed my oven in 10 minutes.
I liked the services of this company, because they made a quality repair of my washing machine. Previously, I contacted other services, but for some reason they could not help me ...Thanks for saving my washing machine!
Our fridge was not cooling any-longer. Called in this company (after business hours) and Mike showed up 2 hours later. He was professional, knowledgable and quickly identified the problem. He took the fridge apart to fix some problems. Got us all hocked up and cool again in no-time.I will call them again for any appliance repairs - cant be more thankfull to them. We had Tartine bread and meats in the freezer and it would have spoiled without the quick help.
Called Superior Appliance at 9:45 a.m on a Saturday morning - to repair Subzero freezer - Tomas arrived at 11:30 a.m. Repair completed in 30 minutes.EXCELLENT service and reasonable price - Highly recommend!!!!!
Broken washing machine was difficult to repair but they did a great job and honored their job. Honorable and capable folks
I talked to Tech name Mike help me out with refrigerator problem and answer all my questions definitely recommend them