VERY GOOD!The people in Torrey Gardens leasing office are very kind.Also, the maintenance office deals with the problem right away. When I asked for a request due to a light problem, Cesar Hernandez came quickly and solved the problem. He also checked toilet drain problem. He is kind and good at explaining them to me. Awesome!!!!

Terrible experience for us. Had extensive repairs on our apartment due to exterior water damage that took 9 days to complete, and tore up half of our apartment. I sent several emails asking to talk to someone about the rent credit and no one has replied. Apparently theres a customer service team that approves the rent credit, but they wont talk to you. They will only talk to the property manager, who then talks to you, but the manager has no power to change or adjust their decisions. They use avoidance instead of listening to deal with tenants.

We have lived here since Sept 2016, our lease is up in Sept and we will be leaving.... for the record, the maintenance and valet staff are excellent, friendly, polite and professional even some of the office staff are nice.Now let me tell you the reasons we will be leaving: old, tacky, expensive.... I think management should have to park their vehicle 4 floors down in the parking garage. My bike was stolen, and my boyfriends car wasbroken into, we also heard of other thefts from other people. The appliances are old and chipped (painted over) and the cupboards are recovered but are old and its all coming off in the weak spots. For the amount of $ we payITS NOT WORTH IT!!!!!