Great place to get a quick oil change. And the guy didnt offer to sell me a $50 air filter when I can get it for $10 at Walmart! Lol! Thanks guys

Love this place the crew here are all over it and helpful kind and friendly

They do a great job. Pit Crew Speedy and Proficient. Thanks Guys!!

Victor and Austin were very knowledgeable in helping me with my coil and spark plugs which was diagnosed by machanics as misfire.thx guys😀

I really recommend this place all the guys are really professional 👏

Was told $99...bill ended up $136.00. When I asked why the technician told me he went over all the pricing with me and he did not. There was no reason to charge anymore. I would go to this place once a month and it was always between 89 and $99. I told him if hes going to charge me $40 more I would stop doing business with them and he said oh well no big deal for us to lose another customer. Hopefully he didnt just lose me as a customer, hopefully the people that this review dont go either because your business there is not appreciated.

Great crew... they get it done !

The guys that work here are so so friendly! Very efficient

First timer here and I gotta say, my car is going to be super friggen happy! Pulled right in, thought I’d have to get out of my car ....I was wrong!! Super knowledgeable, super fast and I’m a satisfied customer from here on in! Thank you & my car thanks you too!? GUYS ROCK!!!! 🏁🎸🏎

Been going here for the past 3 years. Never had a problem. I get in and get out in a timely manner. 30 minutes max

Very fast and friendly. Theyre also informative with the customer. Highly recommend them.

Quick in and out oil change. The prices were a little high but that is expected with Valvoline products, you get what you pay for. I did call prior to going and they emailed me a $10 off coupon. They did they whole “your car needs this and your car needs that” spill but it felt more like they were just trying to keep me informed as opposed to them trying to make money, they weren’t pushy with it at all. From what I could tell it seemed like they had a checks and balances system in place to ensure the oil and filter were actually being changed, even showed me the dipstick indicating it was full after. They marked the oil filter and had multiple people checking the process. If they didn’t change it or scammed my someway, which I have had happen at Firestone, they were dang good at hiding it haha.

Good location.

These guys are AWESOME! Always friendly, cheerful, fast and hardworking. I wish I could find Employees this good for my business, they make getting an oil change a rewarding experience, I enjoy watching the teamwork and efficiency these guys exhibit every time I go in. Prices are good and you are in and out of there in 15 minutes if there is no line. Kudos to management for putting together such a great Customer experience!

So many things more to do in life than wait around for an oil change... that’s why I come here. They are quick, you don’t even need to exit your vehicle and they make sure your all taken care of! These guys were great, and I would highly recommends his spot.

The staff is great had two kids in the. Car and they got me out asap

If you have a beamer or European car, do NOT get your oil change here. Besides getting the cheap oil your car does NOT need, they usually strip the oil plug threads and replace it with a plastic plug...This location has offered to dix the issue at mo charge. I am very satisfied with this managers response and offer to remedy the situation.

I recently had unfortunate incident occur during my last oil change that resulted in the manager providing an ABOVE AND BEYOND EXCELLENT customer service experience. The manager Charles is a true professional and was able to accommodate all my needs. I am a demanding individual and Charles came through in the clutch! I will always bring my business to this San Clemente Valvoline Instant Oil Change location knowing I am in good hands. Thanks Charles for making it right!

Valvoline never disappoints! We have used them in other states with fabulous service and this location is just as great. Service fast, not pushy, customer service is on point!

Nice people

Great service and professional staff. We were attended to very quickly by an expert who talked us through the entire process and made us feel assured.Will definitely come back again.

This place got you back on the road too quick!!!They recommend future services, and necessary services based on makers mileage services.They’ll print you out a paper with everything that should be looked at, or taken care of.Very nice service you can stay in your car, and don’t have to sit and wait forever in a waiting room!

Being a former mechanic, and knowing the poor reputation of many quick oil change shops, I would never take my own vehicles to any instant oil change garage. This facility is no exception. Valvoline Instant Oil Change definitely earns the bad review Im about to give.My friend, a woman who admittedly knows nothing about cars, has always spoken well about this business. She told me she had always brought her cars here for service; and, she said they were really nice.Still, I told her that I would personally change her oil when I got back from my business trip; but, the glaring Change Oil message on her dashboard had her worried. She panicked and took her car to the really nice people at Valvoline Instant Oil Change on Pico.When I returned from my trip, she reluctantly told me that she had taken her car to the instant oil change place. She was concerned because the really nice people had told her that among a printed list of other things they had supposedly done, they had topped off her windshield wiper fluid reservoir. Her concern was that when she pressed the wiper button, no fluid came out. So I tried it myself. I could hear the pump motor whining, but it appeared to be void of fluid.My first concern was that if the really nice people at Valvoline Instant Oil Change told her that they had topped off her wiper fluid, and they hadnt, what else hadnt they done that they promised they had?My second concern was getting her some wiper fluid. So, I stopped by an auto parts store, purchased a gallon of wiper fluid, popped the hood, filled up her cars reservoir, closed the hood, and then tested the system. Still nothing... No fluid came out, despite the sound of a working pump motor.My third concern now was what kind of damage had the really nice people at Valvoline Instant Oil Change caused to my friends car. I popped the hood again, and I started to look for any disconnected hoses. I found two disconnected hoses, both hard to get to, and both tucked away against the firewall. WTF! These hoses could not have been disconnected by accident, unless there was a level of incompetence beyond imagination in play here. To me, these hoses looked like they had intentionally been pulled and hidden away... possibly a ploy to force my friend to bring her car back to the really nice crooks at Valvoline Instant Oil Change.I was so enraged that I was ready to drive down to Valvoline Instant Oil Change and demand that they perform the complete service, that they claimed took place, over again in my presence under my watching eye... but they were closed.After fifteen minutes I had calmed down. Another friend who was with us then asked the question, Isnt this the placed that Fd up your tire before? I turned to my first friend with eyebrows raised, and she proceeded to tell me how she went to Valvoline Instant Oil Change for a tire rotation. Following that service, her right-rear wheel came off of her hub just two blocks away from the really nice idiots at Valvoline instant Oil Change..It has always been my belief that these instant service garages all lay on the scale between Incompetent and Crooked. Valvoline Instant Oil Change on Pico is no exception in my opinion.Keep driving... even if your oil light is on.

We have an old BMW, Infinity and Ford F250 Truck. We take em all here for our oil changes. The good folks that operate this location and about as nice and professional as any Ive ever dealt with. 100% trust and confidence. Solid Business. 5 star!

After reading all the comments made the decision to stop by for an oil change and I was very satisfied. Great service, very professional and was done fast. They offer full inspection of your vehicle. I’ll be back for sure.

These guys took the time to briefly look at my car after I had to pull off the freeway for it smoking.... they referred me to the mechanic up the hill for further evaluation, but they were great in taking an initial look and giving me their best effort. Thank you guys!

I loved it my first time here and they are really quick and they are super nice ...i will defenetly come back here to change my oil💖

I’ve come here twice for an oil change and the service was great both times. You are in and out in no time because they are able to do up to 4 cars at a time. The mechanics are very friendly and informative. They make sure all electrical wiring is good by checking all lights and switches in and around the car and if something is wrong they will let you know what it is. You then have the option to get it replaced on the spot or you can just DIY after you find whatever the problem is. The price is also good. I paid about $40 each visit. This is my go-to oil change.

Fair price with coupon from Groupon, experience was fast, no pressure and easy.

Had a good oil change. Kind of felt pressured to buy more things. I enjoyed the service. But I dont believe it was worth a $80 oil change..

Three gentlemen helped me tonight (January 5th, 2017 - I didnt ask their names) with an issue Ive been having for a while. I was impressed with how well they addressed it at no cost to me (it was a guarantee issue). There were no other customers there, and they took their time and treated me with respect and kindness while troubleshooting the issue to really get it right. Very human. Thank you.

Very fast service and you know exactly what theyre doing with your vehicle.

We take both our vehicles there and we receive excellent service. Very professional and courteous. They check everything and I would definately tell my friends to go there.

Quick and good quality. Thats all that describes this place.

Enjoyed a 15 minute oil change and never left my car!

Shawn, Cory and Jose were very polite and professional when they conducted the oil change to my vehicle. Shawn was very informative and told me about my car’s future needs. He was definitely not an aggressive, pushy employee trying to make an upsell, as other places do to get un-necessary things done to my car. Cory was very clear and concise when he explained to me a few functions they performed on my vehicle. Jose also was part of this team that completed my positive experience at this location. I will definitely tell my friends about this place and bring my car in when service is needed.

Very good and quick service, very professional.

Fast, friendly, great honest service. Every time.

I never used Valvoline before because I dont like being upsold on stuff I dont want - I was so wrong about this place. The staff are extremely knowledgeable and straight up tell me what they think I should do. I have never left their feeling ripped off and that is why I go back. If that is a company customer service policy, it is working.

Great place. They get you in and out quickly.

Will definitely be getting my oil changed there again

Quick service. Very respectful

As a woman, I will admit I am on the passive side when it comes to care for my car. Car talk is like a foreign language to me and I often find car maintenance intimating.With that being said, my father taught me to have 2 hard and fast rules:1. Listen closely for weird noises.2. Change the oil every 3k miles.Those rules bring me to this shop pretty often and I love this place for the following reasons:1. There is almost never a wait and it only takes me 15 mins.2. I am always greeted politely and with a genuine smile.3. I trust the quality of the products Valvoline offers.4. I get to stay in my car when its all being done.5. I never EVER feel intimidated or victimized by a sales pitch.My car is going on 12 years old now and sometimes they find something amiss varying from no big deal to quite concerning but will give me the choice whether to add services on or take the risk. I love that they dont try to intimidate me with car-speak jargon I wont understand and I really appreciate the information given (in laymens terms to help me understand) with no pressure or strings attached... I usually take their advice anyway but its nice to feel like they put the decision back in my hands, not hold my car hostage until I comply like Ive experienced at other shops.All of these reasons keep me coming back.Although the staff changes, the manager Rich has been the ever present anchor that I have come to appreciate over the years. He is kind, courteous, genuine and really knows what hes talking about. He always remembers my name and welcomes me back with a smile. He seems like he loves his job and is a great leader for the store.If you want a great quality shop, work you can trust and excellent customer service, stop by and let Rich and his staff take care of you!

Great service. Took me no more then 15mn for an oil change.

Fast service, knowledgable staff. Bring a coupon :)

This is the only way to get your car serviced. You dont even have to get out of your car. Price is fair but you should always go on line for a coupon before you go. Save a couple of bucks.

Place is hit and miss. Really annoying that they let oil drip on the undercarriage of our cars and then for weeks I am cleaning oil spots off my driveway. Spoke them several times.......they apologize but dont correct the issue. I dont need my turn signals checked.....please use that time to wipe off the oil that has dripped so it doesnt end up on my driveway.

Quickly. Friendly. Professional. Fair prices.

Service was quick enough and it never dawned on me how fast it was until a week later the oil showed up all over my driveway and started to concern me. I looked under my vehicle and the entire undercarriage is oil soaked. They did not take the skid plate off and filled it completely with oil. What a mess!

Service was fast, if you changed the original tires to a different set, let them know the pain varies. I would definitely return.

Ive given this place 2 opportunities now and it has has been disappointing to say the least. The first time the attendants/technicians were rude, especially for a $70 oil change. Today they guy sprayed oil on the grill of my car and did not even blink. Save your money and car by going anywhere else. This place is a joke.

Quick and friendly service that isnt too pushy.

This is where we take our autos, fast friendly service.

Convenient, fast & easy. Great staff!

Quick and easy. Perfect oil change for an incompetent guy.

Great people working here always on top vehicle maintenance an go out of their way to find out anything wrong with your vehicle.

I go here every time, great service

Sorry for this, but you have to pay more attention to your work so that I take my vehicle to this establishment and they left me the loose oil filter and damaged two dryways and I have to repair and return them and I tell them that I have a problem with my filter and I still send you video and photos and tell me what another problem

Friendly staff, convenient.

They couldnt figure out how to lower my spare tire after 15 minutes, so then they lied and said they filled up the tire with air.

Comprehensive customer care. Funny too!

Very safe

Found the oil plug extremely loose and dripping oil. These guys are hacks

Why is there always at least one troll loser who always give one star???

Quick, Fast, and your out the door!

Good and gast service

Fast and friendly.

Dont go anywhere else

Good

Very helpful and informative