The staff there is super sweet! My dentist was AMAZING! They treated me better than 90% of most places I’ve visited. If you’re looking for a dentistry please check them out! You won’t be sorry :)!!!!!! Everyone there is awesome.
I have wanted to take care of my implant from the day I got it but did not know if I was doing what I could to keep it healthy and vital. I am so excited to follow up with an expert Dr. Who deals directly with gum tissue and bone strength and growth. I am blessed to have the dental care through the years and this is the exclamation point of my later years, to be able to KEEP what has been created in my mouth!!!
I went there a couple years ago and will never go back. The ladies at the desk did not know what they were doing and charged me over $200 even though I had dental insurance. I eventually got reimbursed but I was pretty upset about it. Nobody greeted me when I arrived. Pretty much thrust some forms at me to fill out. The dental hygienist was nice, however, the dentist walked in, didn’t even introduce himself and was very abrupt with me. I don’t know if everyone was just having a bad day, but it was not the welcoming environment I was hoping for.
Dr. Mason did a great job explaining what treatment plan I needed for my TMJ problems!
Great customer service from the ladies who work there, very nice and professional. Dr. Mason was great! He was very informative on my issues and provided great feedback. I definitely would continue dental service with this establishment if I weren’t moving out of town. Give them a try, I don’t think you’d be disappointed!!
I love Mason Dental! Everyone is so nice and they make you feel at home. If you are afraid of the dentist, you won’t be after your first appointment at Mason Dental. Thank you, Mason Dental!
Glad My Son Recommended Me To This Dental Office. Best Staff I Have Ever Met, And The Best Dentist ( Dr. McAllister) That Knows How To Take Care Of His Paitients. If Theres A Problem, Never Fear . Dr. McAllister Is Here !! Thank You All !!
I went here the other day. I originally had a 5:30 for me and my wife but they moved us up to 5:00. The patio before us required extra treatment so we ended up being seen at our regular time. They were so nice and apologetic that we didn’t even pay attention to the clock. I ended up needing extra work and the dentist was so up front, kind and very patient. We were the last patients of the day but they Rush us in and out. They took the time to explain our current future treatments! Love this place. Normally I hate dentists.
Do not go here. Went in to get a broken tooth pulled. They charged me $90 for a visit and all they did was take a single xray, heavily insist that I get a $1k crown to save half a tooth, then had an appointment scheduled for me even after telling them I already had very important plans that day (2nd covid shot). Went to an emergency dental place a couple days later and was told the tooth seemed to be dying, and even though they also said it could be saved they seemed to be leaning more towards having it pulled like I wanted and even did it the same day
The ladies in the office are great! I was a bee patient and they were so helpful, friendly, polite and patient with me. They went above and beyond to get my emergency procedure scheduled ASAP. I don’t think anyone is excited about the dentist, but I have to say the staff made it as pleasant and comfortable as possible. The dental assistant was very good at explain everything that she was going step by step and was very gentle. The dentist was very professional and still friendly. He listened to my concerns and helped me choose the best plan of action for what I was needing done. They didn’t waste any time taking care of my dental needs. I’m so glad I found this office!
Very professional, courteous and efficient. Dr Mason was great. The staff were very friendly!
Mason Dental is practicing great Covid precautions. They asked for me to stay in car my until they were ready. Office is clean, and all the staff wearing face masks and gloves My scheduled appt was timely and visit literally painless. Dr Mason always professional and kind. The entire staff is welcoming and willing to help w any questions or concerns. Love my Mason Dental.
I had some serious anxiety but they let me listen to my headphones. I like how he talked me through everything
By far the best dental experience I’ve ever had. Dr. J and his staff are wonderful! I highly recommend this office.
The Professional Care and responses to my needs, was the same as it has been for more than Ten years. Excellent!!!!
Dr. Mason and staff are great! They made me and my family feel so comfortable.
Fantastic! The staff at Mason Dental are amazing.
My visit with Dr. Mason and his staff is always a joy.
The staff is very friendly and the dentist is light-hearted. He is also detail-oriented with his procedures/exams. The equipment is up to date, my x-ray was very non-invasive. I liked every thing about this clinic except the low sitting chairs in the waiting room.
Hello! Dr. Mason answers all questions. He cleans my teeth (not the hygienist) so I know that he is well aware of the condition of my teeth and the areas I need to be attentive to. His staff is efficient and very pleasant.
I love this dentist office staff is really nice and friendly 😊😇
I truly appreciate that Dr. Mason saw my mother even though she doesnt have insurance. The fact he provides the service of: x-rays, dental exam, and cleaning of teeth for $60 is truly appreciated. I truly appreciated that his staff and him were great with my mother and could explain everything in Spanish. My mother claims that she felt nothing when Dr. Mason was cleaning her teeth which was GREAT! She did enjoy going to his office and his staff did make her feel comfortable. Thank you.
Went in for bottom dentures. Total lack of communication throughout the office. Wasnt given options for implants or procedures. Put implants into roots of two teeth, one tooth had cracked roots and the other he only did partial root canal. Denture was cheap looking and did not set into posts, so I went to another dentist and they couldnt get denture to go in because posts were off centered. New dentist had to redo everything and screw posts into bone. Upon pulling the 2 existing teeth, dentist found a piece of dental tool that broke off in the root. I feel this dentist is 30 years behind the current technologies.
I have been going to Mason dental for over 2 years now and love the office! The staff and Dr. Mason are wonderful. Dr.Mason always does amazing work and is very kind and caring. Would recommend.
I received excellent customer service from denist and all staff.
They were able to squeeze me in last second before closing (god bless them) after I broke a tooth. They unfortunately weren’t able to extract my tooth but the office staff and doctor assured me and put me at ease that they’d find a surgeon that could first thing in the morning. They were able to give me temporary relief until I could be seen again. Everyone was incredibly friendly and sweet. I felt comfortable with everyone I interacted with and felt like they not only liked their jobs but they cared about their patients. Absolutely would recommend them to anyone and will be going back again.
Today I had an appointment with Dr. Mason and he was absolutely amazing. He was very friendlyand explained everything through my exam. His staff was so friendly and thorough. He’s very knowledgeable and passionate about his work. He’s very honest about what is going on with your teeth and what he feels needs to be done. I highly recommend his office and team.
Ive had the pleasure of two appointments so far for a deep cleaning. Both times i was in and out in about 45 minutes. The Doctors are very thorough and the proceedure was explained to me up front and the plan going forward with my care. Im very happy.
We got excellent and awesome service. I had two appointments with my 9 and 3 year old and I couldn’t ask for a better staff to make the experience excellent. Even making the follow up for my 9 year old was a awesome experience. Thank you
A very excellent experience, very kind people from the moment you enter until the moment you leave. I will recommend this place to anyone looking for an excellent dentist and excellent staff! Thanks!
This is the most efficient and friendly dentist office i have yet to find in my 2 years in San Antonio Texas. From the first phone call to the actual appointment every person i came in contact with was helpful, friendly and informative. As long as im in Texas i will not consider any other dentist office.
ALWAYS a wonderful experience, I personally see Dr. Mason and my daughter(since she was 3 months) sees Dr. McAlister, shell be 5 in December. Both are equally friendly and extremely patient, both very knowledgeable in their fields. I know when we come in for anything, that we are in great hands! I highly recommend this office and BOTH Doctors. 😁
Ive been with Mason for years and they are the best service and dental experience yet. Dr. Mason knows what he is doing and doesnt mess around. I also want to thank Jennifer for calling me, over the July 4th weekend addressing my issues. I love this place!
The staff was very professional and courteous. Dr Mason was patient and took the time to explain the treatment plan for my diagnosis. Thanks Mason Dental.
I have been going here for years. Dentists are excellent, working through some insurance issues but I think its all figured out now.
Great place to go an get cleaning done they are straight forward an they actually care about how you’re teeth look. An how you feel about it.
Dr. Mason is the best. I have been going there for several years and he is awesome I have a beautiful smile thanks to him
This place and employees assist you in feeling welcome. Dentists and dentist assistants do a fine job in keeping you calm when the procedure is in process!! Though I do not like needles... the Doc was very pleasant with compassion for progress and success. Well done, you guys!!
Very professional, coordinated, efficient service and reasonable price.
Dr. McAlister was fantastic. He determined I needed a tooth extracted. He was thorough, clearly explained my options, and was very professional. Thank you!
Awesome people
I love my dentist! Ive been with him 17+ yrs! I tried leaving but found myself back after 1.5 yrs. Elizabeth is a great asset! I had an issue with my resin fillings and she figured out! Im a happy patient!
I love my dentist. Very personable staff and they pay attention to detail. Thank you Mason Dental.
New dentist, moved across town. All of a sudden from last dentist I have 8+ cavities. Then he fixed 6 of the 8 and parts of my teeth are falling out. Now weeks later all the teeth he repaired hurt!! Like really sensitive to cold.Never again.Now thanks to insurance i have to wait 2 years before I see another dentist to get cleanings or they wont touch you because of Xrays.
The staff are always so nice. I feel so welcomed when I walk through the door. I love this place and recommend this to anyone who needs a dentist
Dr. Mcalister and his coworkers are awesome. I am always satisfied with the friendliness of the staff and the great work my dentist does on my teeth. Will definitely recommend this office. 👍🏻
Saw their sign and stopped by to ask about appointments. They were able to quickly work me in for exam and cleaning and were very professional and helpful. Highly recommended.
Dr McAlister is professional and at tentative. Staff are very friendly and accommodating, as well as their hygienists. Over all a very good experience. I would definitely recommend Mason Dental.
I called Mason Dental and spoke to Alexa! She was very kind, helpful and truly helped me out by getting me in as soon as possible. She was an absolute joy to speak with and I can’t say enough about how great the staff is all around! I went in for an abscessed tooth and Dr. McAllister was amazing! He was patient and took the time to really go over everything, checking each tooth to truly identify the tooth giving me the issue. He went above and beyond by getting me a referral and even making the appointment for me with an Endodontists to get me fixed up. If you need any work done on your teeth or just looking for a great dentist, I highly recommend Mason Dental! They are by far one of the best dentist offices I’ve been to! ⭐️ ‘s
Phenomenal personalized attention, always great to see Dr. McAllister. No fillings this time! Great service for the doctors and the staff alike!
The staff here were so nice to me, and I wasn’t there for long. I appreciate their staff very treating me well.
Dr. Mason is an honest, straightforward dentist with affordable prices. He really helped me out and set me straight when I was in trouble. I had gone to another dentist who had diagnosed me with 13 cavities. I couldnt believe it. The procedure would have cost me around $3k. Dr. Mason was recommended to me and I traveled to San Antonio for a second opinion. He said that I only needed two fixes for my teeth - the two teeth that were part of the botched procedure from the other office. Turns out this sort of thing happens all the time by other dentists who want to make a lot of money off of fixing what doesnt need to be fixed. He was efficient, quick, and effective, with very little pain involved. And the price of the procedure came in somewhere around $200-$300! I was so relieved. I might live in Austin, but he is the dentist for me.
Very professional and friendly - cant go wrong using Mason Dental!
Such a great friendly place, my appointment was accepted at the last minute, Dr McAllister was very encouraging and the hygienist gave me additional tips to care for my teeth with braces. Fast and friendly!!!
Great check up! Staff was pleasant and the hygienist and Dentist were top notch.I’ll be back!
I’m usually afraid of going to the dentist, however I had an extremely pleasant experience at Mason Dental! All the staff are friendly, knowledgeable and kind. The office is very clean and hardly no wait time to see Dr. McAlister. They will also do payment plans if your like me and have no dental insurance. I now have a treatment plan and I’m no longer afraid to visit the dentist! Also for new patients there is a $60 special that includes cleaning, exam, and xrays! I 100% recommend coming here! Thank you Dr. McAlister and staff!
Travis McAlister is a Low Key Crook and Scammer! He scammed 50k from a family!
Great place. Staff is friendly and helpful. The office was very nice and clean. Nice location and easy to get to. Overall wonderful experience ! Will be back!
Excellent service. Very attentive staff; addressed my concerns.
Wonderful overall experience. Very warm reception, immaculate office, and very experienced dental professionals!
Great staff! Had a filling and Dr. McAlister did a great job! I didn’t feel a thing and would definitely recommend everyone to come here! Amazing staff and even better service!
Doctors and employees are very nice and funny! will make you feel welcome and comfortable and are never too rough with their prosedures. Will always come back to this place!
Everyone is friendly and I always get taken care of here. I normally am anxious going to the dentist but they always make me feel so comfortable here!
The staff, facility, and doctors were all wonderful. Very clean, professional, and compassionate! Knowledgeable and veteran friendly. Thanks.
Professional and affordable. The office staff and assistant are lovely. Dr. McAlister is communicative, professional and neither undermedicated nor overmedicated me. This makes a world of difference as far as comfort and recovery time. I’d recommend this practice.
Dr. Mason wonderful. There is never a wait, he is always on time. Office staff is friendly and knowledgeable about insurance, and scheduling. Great service. Thank you all for all you do :)
The staff is super nice and accommodating. Make sure you’re attended to if u have concerns and you are in and out for appointments! Definitely recommend!
I came to my first appointment and my experience was beyond what I expected. Dr Travis McAlister DDS, was patient with my concerns and answered each of my questions with professionalism and kindness. The office staff was helpful and his dental assistant, Ester was bubly and explained all my additional questions. I look forward to having my dental issues taken care of here.
I’m not a patient but my friend is and the staff here is absolutely wonderful. Helpful with WiFi that way I could study while my friend was getting her X-ray. Office it’s self is very clean and has a pleasant waiting area.
Dr. Mason is always kind and attentive to my needs. He is gentle and made sure I was comfortable even when I was nervous. Thank u and see u again.
The staff was great,very professionalDr Mason is top notch!!!
Just an amazing staff!! Ester is so knowledge and stef up in the front really helped with my ins benefits even after i accepted my ins needed a ded and didn’t so she made sure it was correct with all the front staffs help. Thank you mason dental!!
I love this place, it was the best dental I have ever received -Myjoi Desroches :10 years
Thus Im a person whom dont like drs i have my reason but, I walked into this clinic I was floored with these staff . I never been treated with such respect.love, n grace.N doctor Mason was exceptionally great .funny he has gentle hands.If you need a dentist for anything he w your family.Thanks you,God Bless abundantlyMarthajean Gomez
Dr. Mason is friendly and always shows concerns for his patients. He provides excellent advice during each exam. My entire family goes to see him twice a year for routine cleanings.
Great and friendly staffing and they are willing to work with your schedule very well
Had an appointment with your office and all the staff there are awesome people. So friendly and companionate. No wait time at all and no pain, lol . Gave me Rates for extractions and new tooth and great rates that are reasonable. Thanks Mason Dental 🦷
Dr. Mason is very professional and a caring dentist. Friendly technicians and staff. Highly recommend.
The front desk staff was nice the lady who took me to the back told me everything that was going to happened today she saw I was kind of nervous so she acting was rubbing me for comfort which was nice and dr mason does a good job he talks while he’s doing our teeth just to let us know everything wonderful good job staff love this place already
I have been fearful of dentist due to past experiences Im afraid of the needle I was so nervous going to my appointment and almost rescheduled because of my fear I asked for Nitro and the staff and Doctor assured me I wouldnt need it and they were absolutely right Dr. McAllister has the most gentle hand and has the best bed side manners that I have seen in a long time from a doctor He is truly a caring doctor who will provide the best care and comfort for the patient The staff is warm and welcoming Thanks You guys for helping me over my fear of the dentist
Our family loves Mason Dental. They have such a friendly staff & little to no wait time. Dr. McAlister is wonderful and efficient with the appointment time.
Great staff, very friendly. Dr. McAlister is a great dentist and professional. I love that they work with last minute work-ins.
Staff is always very friendly!🥰 And Dr McAlister is the best Dentist and my family loves going to Mason Dental!❤️
I have been going to Dr.Mason for years and he is simply great! Staff is very nice and great hygienist!
I always have a wonderful experience with Mason whenever I have an appointment. From checkin to when I make my next appointment I am always met with smiling faces and professionalism. Dr. Mason and his crew will be my teeths home for years to come.
Dr. Mason is by far one of the best dentists in San Antonio. Gentle, caring, and very thorough in his work. Highly recommend him to anyone looking for work to be done or even just a cleaning.
Good thing dentist noticed fraying of prior filling. There was a small cavity growing underneath. Caught in time. Thank You.
Fast Friendly affordable efficient
Everyone is really nice & attentive while you wait and while youre in the chair.
Always a great experience and environment. Dr.Mcalister is always a professional and dosent hurt me too bad.
The Mason Dental Center today had provided excellent care and service. The customer service is excellent!
Fast and friendly! Affordable first visit!
Horrible left one third inch gap on a crown he set for me and left it open in the back so food was going in under the back of the crown and large pieces of food were getting trapped between the crown and it got infected. After two doses of antibiotics I allowed him to fix it but still have quarter inch or more gap in back where food still gets trapped every time I eat something and crown not completely sealed all the way around it. Also, came to find out the hard way, but he used a drill to clean our teeth and has caused us thousandths of dollars attempting to fix all the damage he did to myself and spouse. God almighty exists and He is a God of vengeance and wrath. The Word of The Lord saith Better one tie a mill stone around his neck and throw himself into the deepest ocean than hurt one of my children and we are both Christians. He told us he had to fix a lot of teeth to stay out of jail and keep his ex-wife happy. He said he had a new wife to support too but, I never dreamed that he would destroy our teeth to have paying patients to pay his child support. May the Lord help him and bless him. I will never return to this sick dentist nor will I ever recommend him. Thank you for your time in reading this and I pray this never happens to anyone else.
Great staff and Dr. McAlister is very gentle. Believe me I hated the dentist until I found Mason Dental 😁 I need to hurry and schedule my appointment.... I know when Dr. Mc Alister see me bring my daughter in and not myself.. HES THINKING YUK MOUTH ! 😂. LOL ..... HE IS NICE.
Great service! The staff is very welcoming and friendly and very efficient getting you in and out of there!
Extremely personable, pleasant and generous (introductory offer!)
The staff here is always friendly and I love that they get me in and out quickly.
Very good customer service. They were very good to me!
Amazing dentists.Very friendly! Defintely my new dentist office!
I had a lot of dental needs & was embarrassed to even see a dentist & after a truly awful experience at another dentist office where they proved my fears right, I was extremely hesitant to go to another. I was referred to Dr. Mason & from my first visit I have been so impressed, happy, & thankful for Dr. Mason & his staff. Ive not once felt uncomfortable or nervous or embarrassed or felt judged and Im just so appreciative for Dr. Mason & his assistant who always make me leave there feeling better and smiling bigger. Im not made of money & I dont know if other dentist charge less for their procedures but I do know that the comfort I feel in your office is worth more to me than any amount of money I spend getting work done. Without all of you I would not be smiling today. These days I look forward to my dental appointments instead of dreading them. I would recommend this practice to anyone & everyone. If you want to deal with true professionals who have your best dental health & patient care in mind then this is the place for you.