Carlos did a fantastic job replacing my hard drive on my laptop. Courteous and professional, and very knowledgeable. Super reasonable prices, and the best part is that I got to support a small business thats doing so much good for veterans, the elderly, and disabled in the community. Will recommend him to all my friends and family!
Extremely professional and knowledgeable, gives great advice and makes sure you do not leave without the job getting done. Will be definitely be a returning customer!
I have been coming to Carlos at Esperanza PC repair for awhile now he is the only person I trust to repair my pc. Carlos is very professional and completes the work in a timely manner. Thank you Carlos for your hard work and dedication.
Did a very excellent job on fixing my broken laptop the hinge was torn off he fixed it in two days! And all his services are under warranty which means if it breaks off again he will fix it at no cost very affordable and hard worker 10/10
Welcomed me into his home and treated me like he has known me forever. Did the up most to try to fix my pc, will be returning for any other problems I might have in the future. Thank you
Real nice person. Mr. Esperanza has been helping me with all my computer stuff and administrative things. Lots of services and trustworthy. Excellent.
Carlos is absolutely amazing. Great work done!
This business place is the best experience I ever had it all started.I was looking for place that will buy off my laptop that wasnt worth much money maybe not worth at all. However, I was searching for places and I saw this website my last option so I made the call while I was speaking, I finally had my sell and a bless day. I got offer 20 bucks it came in handy all I needed gas money and other needs that I had to buy.Thank you, Esperanza PC repair And service best experience.
Went in for a part swap was in and out in no time. Super easy no inconvenience.
Extremely responsive, professional and lets not forget about the service, he is knowledgeable and keeps his customers in the know during the process. Amazing Customer Service from beginning to end...... Thank you Carlos!!
I have been knowing Mr. Esperanza for 23 years and would like to give them a high thumbs up for their great service and patience. His prices have been always fair and you cant beat their honesty. They dont charge for a diagnosis. Well thats all i had to say for today.
My experience was great! Carlos is a small business owner who works out of his home. He has a wonderful personality, great prices, and fixed my Dell Laptop and its hard drive issues. I will definitely use his services again in the future!
Excellent service after the sale. Very nice and honest.
Very easy to talk to and very helpful with an outstanding work on computers.
If your looking for a place that you can take your computer and not get screwed over this is the place. Very knowledgeable and good at what they do. Very upfront and honest with repairs and will tell you if its worth fixing it or not. Dosent just try to get you in there to take your money. They bend over backwards and go out of their way to help you out. I highly recommend this place!
Mr esperanza really takes care of his customers! High recommended! I honestly just called to find out some info on issue I had .. he walked me through my issue over the phone. Even invited me in to store so he can teach me. That way I never have the same issue again! Thank you good sir!
Im a fellow business owner located in Austin. I had a gentleman doing some time sensitive contract work for me down in San Antonio today when he hit an unforeseen problem and needed a computer part ASAP. So here I am in Austin looking for computer places near where my guy was working and called Mister Esperanza to see if he could help.He was very polite, had the part we needed, and offered his support for anything my employee might need while working in San Antonio. Fantastic!
A rare find in this age. Carlos is interested in helping and giving you more for your dollars. He is very friendly and goes out of his way to make sure you are taken care of and satisfied.Ok. Google wont let me do another review, so I guess I will just update this one. 04 Dec 2020. I went to ask if he had something basic for a school I recently started. He had a couple, but it turned out that I wanted something not so basic. Mr. Carlos made sure to understand everything I wanted and ordered a refurbished Dell that was more than what I wanted at a very affordable price. He made sure it had any software I needed and more. He also went further to order a bluetooth adapter for the USB at no extra charge. He also promised me his usual guarantee. I am, once again very satisfied and highly recommend Esperanza PC Repair for any computer-related needs you have.Respectfully,J GLTjg USN ret.
He does very good computer work and the prices are great.
Excellent, customer comes first here. Bob
This day and age its pretty difficult to find an honest and upfront pc repair specialist, but mr Esperanza and his vast knowledge about a computer is one of them. He takes the time to explain and show you what he will do and how to maximize the performance of any laptop or desktop. My 5 year old laptop runs as smooth and fast as the day it was new. I definitely recommend Esperanza PC Repair LLC to anyone with any kind of issues with their pc. A+++
Good service respectful people
I lost my power cord for my desktop. Contacted several places in San Antonio and the prices were crazy. I contacted Carlos and he provided me a power cord for a very reasonable price. While at his place, I told him my desktop was very slow. I left it with him. During the time he was servicing my desktop, he kept in contact with me. I am very pleased with his work. My desktop is working great. I even called him to ask how to load scanner onto my desktop and he walked me through the process. Thank you Carlos for your honesty and humility. There are not many out there like you. I have also taken him another desktop to work on. He will be our go to person from now on. God bless.
Best prices