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Atlas AC Repair LLC
4737 Shavano Oak Suite 103, San Antonio, TX 78249, United States
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Atlas AC Repair LLC

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Ka
Review №1

Taylor, Anthony, and Charlie were the gentlemen who come to my home. All were very professional and knowledgeable. They were very helpful too by putting salt in softner since the bags were too heavy for me. Tommy thank you for helping me deal with this smell coming from my AC. I Highly recommend this company for all your AC needs.Thank you so much Karen Ryan.

Jo
Review №2

After gathering several estimates for a new unit I decided to go with atlas. They offered a very competitive price and the customer service and communication I received was well above average. They provided several equipment options and they were able to get me exactly what I wanted quickly. On install day Charles and Louis arrived on time. Thoroughly explained what the plan was and kept me informed during the process. I ask a lot of questions and Charles was quick and happy to answer and explain. Once the install was complete he showed me exactly what was done at my request and gave me a quick run down of the indoor and outdoor unit to include the safety switches and new air filter housing they installed. Atlas has earned a forever customer.

Jo
Review №3

Just wanted to thank the technicians who worked on my AC unit. CHARLIE / ANTHONY / JULIANThank you team for an excellent job. Nice and Cool in my Townhouse

no
Review №4

I am so thankful I called Atlas AC Repair for our AC needs. From beginning to end, the experience we were given was outstanding! I really appreciated the communication and text message updates with pictures too!Jim and Vince were sent to our home and were nice, professional and took their time to assess our issue. They were honest about the work that needed to be done to get our split working again and also took the the time to answer all of our questions.Knowing we really needed it fixed ASAP, Jim went the extra mile and reached out to his boss who thankfully provided us with a very reasonable quote. He also was able to accommodate us the next day to complete service.The next day, the technicians knocked it out of the park-again! This time Anthony was sent out with Vince and I could not be more satisfied with the work they provided. They were very professional, knowledgeable and patient considering we had a million things happening around them. They completed the job and saved the day!Over the last few months we have had several types of repairs needed in our home and the service Atlas provided by far exceeds other companies. We will be using Atlas again and will be recommending them to others too! Thank you Atlas AC Repair!

Wa
Review №5

This was a new system installation on my existing home. Atlas had the system professionally engineered based on my house plans to get me the correct duct sizes and tonnage of system. The install crew of Charlie and Louis were excellent to work with. They arrived on time and went straight to work. They kept all trash and debris to a minimum and left the site cleaned up. The finished install is visible and they took care to keep it neat and visually clean. Charlie answered all questions I had during the install process. I would not hesitate to use them again. Thanks guys! You did an excellent job!

Al
Review №6

I returned from a vacation and noticed my AC wasnt cooling. I called Atlas AC, they responded same day and got my system running cool. My technician explained the whole process on why I lost cool air and what to watch for. I love the whole process of letting you know who is servicing the system. Highly recommended. Thank you

je
Review №7

My AC unit unexpectedly stopped working, and during a South Texas summer that can be brutal! It was easy to get same day service and Taylor from Atlas AC Repair had me back up and running in less than an hour. The price was affordable and now I won’t melt away! Definitely 5 stars out of 5 due to their quick response, knowledgeable team, and affordability!

Ja
Review №8

Our AC stopped working during the balmy Texas summer — the opposite of awesome. Atlas was prompt and worked above and beyond what was expected to get a technician out significantly sooner than we anticipated. I received a text with the tech’s name and picture as well as an anticipated arrival. Jim Wells was prompt, patient with my sons and my dog, efficient and respectful. Despite him fixing my issue rapidly and entirely, he declined a tip! I would choose Atlas if I ever needed service or installation for AC in San Antonio and recommend Jim Wells wholeheartedly. Thank you!

Je
Review №9

Atlas AC Repair LLC provided EXCELLENT service. The technicians, Jim Wells and Charles Rivera, provided exceptional service. They were both very professional and courteous and answered all the questions that I had. Charles installed a new condenser unit and did an excellent job. I would highly recommend this company.

Ke
Review №10

Atlas AC was excellent. Charles Rivera and his team were courteous, professional and on time! Seriously, one of the best customer experiences ever! The value for the installation of the new AC system was better than expected. We are extremely happy with Atlas AC and will use them again for sure for our annual maintenance!

Cy
Review №11

Great experience from the get go to the very end! Called them to have them install WIFI thermostat and their prices were great compared to other companies. They were also able to install the next day. Our technician, Genesis was friendly, respectful and knowledgeable. We will definitely be using them for all of our AC needs.

Ja
Review №12

This is the second time that I have used Atlas. I called at 7:12 AM and they scheduled a tech today for 2:00. Both experience were great and efficient. Both Jim (my issue last year) and Taylor today, June 14 were fantastic. No trying to sell addition parts like other in town. Great Job Guys

Jo
Review №13

Great experience ! Came out the same morning and diagnosed and fixed the issue with my AC very promptly. Other companies I contacted were booked out a few days ahead and in this heat that was not acceptable. The tech, Genesis C, was friendly and knowledgeable. Kudos for a job well done and I will use this company for my future AC needs.

Ri
Review №14

Atlas responded to my call rapidly and even moved their schedule around to get my A/C fixed before the day warmed up. The text messages with the office and my interaction with the technician were professional and courteous, and the technician explained the problem clearly and fixed it quickly. I would definitely use this company again.

Da
Review №15

This company did a great job! They were on time and sent email/texts to let us know workers were on the way. Charles and his crew (Jim and Taylor) were very professional and left the job neat and clean. 5 stars and recommend them highly!

Lu
Review №16

Genesis and Gilberto were on time, efficient, and very professional. We are first time home owners and didn’t know what to expect but Gilberto and Genesis explained everything and laid out next steps. I would definitely recommend them!

Pa
Review №17

My AC broke down and everyone was very helpful since the beginning. Cristina from the front office kept me posted the whole time of the status of my repair. I received a photo of my technician which I think is great so I know he was the one from Atlas. My technician Genesis was great, he checked out everything and then showed me the repairs. Great service, on time, would 1000% recommend Atlas AC Repair.

Ro
Review №18

Woke up this morning @ 8am and felt a little warm in the house, called Atlas and they responded to my call in about an hour after I called... Mighty fast compared to other companies. Came, introduce himself (Taylor D) and got down to it, I appreciated his candor and professionalism. He was very polite and respectful and didnt spend more time that he needed too. Will be calling again.

Ma
Review №19

THIS WAS THE ONLY COMPANY THAT COULD PROVIDE US WITH A REPLACEMENT ALUMINUM COIL FOR OUR DEFECTIVE LENNOX COPPER COIL. TOMMY IN THE OFFICE AND ANTHONY AND CHARLES, WHO DID THE REPAIR WORK, WERE EXCEPTONAL IN EVERY WAY.

Ma
Review №20

Jim came out diagnosed the issue and was very professional and his knowledge was excellent. I work in the plumbing industry, i will not use anyone else. The office was professional and so positive and polite. Just can’t say enough about great this company was to work with.

Te
Review №21

Charlie Anthony and louis did a wonderful job. Very professional and clean and friendly. Did the job well and in a timely manner. I rent so a lot of things were out of my hands. But they did everything they could to get the job done fast. Thank you guys!

Ed
Review №22

Genesis responded quickly and had our system going in no time. He even called me after he left with some recommendations that he was thinking about to help me keep my home cooler.Very pleased with the service. I highly recommend Atlas and Genesis in particular.

Do
Review №23

Anthony and crew replaced my two old heat pump systems with new ones. The crews arrived on time and completed the work on time as scheduled. I was very impressed with their professionalism and quality of the work. They cleaned up everything at the end of the job. Highly recommended.

Da
Review №24

Our AC decided that if it has to be out in the sun all day, we should suffer as well and took a giant dump all over our 4th of July plans. Atlas jumped into service quickly and within an hour of having the repair order was onsite getting after it. The unit is old enough to legally have cirrhosis of the liver by now, and the old fan motor was showing it. Taylor didn’t have the part but serviced the old motor in hopes of getting us through the weekend and ran a second stand alone capacitor to try to get it to start when demand was there. It worked for a little while but soon quit. I let Taylor know about it and he gave me several suggestions and was very helpful, sitting at home brainstorming ways to fix us up. The next morning Genesis shows up a little after 8 am and brings with him the new fan motor. He got it installed and just like that we our plans for the celebration were saved.I had not used Atlas before this event but I will not hesitate to recommend them or use their service again. Both Taylor and Genesis were very professional and thorough with their work and they seemed to care that they could get the unit going so we would be comfortable. I’ve used several other companies before and Atlas’ techs are superior by far. I know this was only one event but, the prompt response and the ability of their employees (Taylor and Genesis and the woman my wife spoke with, we didn’t get her name) speak volumes about the company in my mind.Good job ladies and gentlemen.

Es
Review №25

Called Atlas AC and Christina was able to get us an appointment the next day in the morning. Genesis came to our home on time and was able to diagnose and provide options for getting our A/C back to working condition. No pressure sales and great pricing. Will definitely use Atlas Air again if we need them.

Gr
Review №26

My air conditioner stopped working on a Saturday evening. I called a few companies before I called Atlas but I didnt get a response from any of them. I called Atlas AC Repair late in the day and there was still someone to set an appointment, scheduled first thing Sunday morning. Taylor Dunn was my A/C technician, he found and fixed the issue quickly and professionally. Start to finish my A/C Service took less than an hour and the price was completely reasonable for a weekend, last minute service. Those other companies still havent even returned my calls yet! Atlas A/C Repair will be my go-to AC Company for personal use from now on, and I will be quick to recommend them to friends and family!

Sh
Review №27

My service provider was Genesis. He took the time to take pictures and thoroughly explain his recommendations. By the end of the day my a/c was repaired and we were so grateful!

Di
Review №28

The first servicemen who came out (Tim Wells) to see what was wrong with AC/Heating; was on time, professional friendly knowledgeable. When he left my home I knew exactly what was wrong and a possible solution.The actual repair visit was shortly after with Jamie Rodriguez and Anthony Martinez.Again what a Comforting feeling Atlas AC gave me !! Jamie and Anthony worked quickly, explained things to me, respected my home, were extremely professional friendly. They did the repairs as they promised, explained to me things that I needed to know to operate my AC and heating system and Helped me with the vents on the second floor because I cannot walk up the stairs. I offered these guys Bottled water or tea they declined respectfully and graciously with an answer that they have some in the vehicle. So prepared so friendly so respectable so knowledgeable so professional and so very believable.All three servicemen came in to do the service and went miles OVER any expectation that I had ofgetting this issue fixed!Thank you so much Atlas AC Repair😃

ro
Review №29

Technician came and replaced blower fan Motor also had him clean Condenser unit outside. Vincent was very professional. Great work and very reasonable would recommend Atlas A/C to my friends!!!! Thank You.🙏🙏🙏🙏

Em
Review №30

Jim and his assistant showed up on time and were very efficient in diagnosing the issue on the unit. I really liked how patient Jim was with answering all my questions and how he gave me pointers for the future.

Ca
Review №31

Atlas AC Repair was great right from the start. They were on time and very professional. They also provided me with a list on how to care for our system.I will be using them for all my HVAC needs.Thank you Atlas AC Repair.

Ob
Review №32

Atlas AC Repair truly embodies customer service; I was beyond impressed with their timeliness, customer care, responsiveness, and overall service level. Thank you, Taylor Dunn, for your professionalism and expertise.

Cr
Review №33

Atlas AC is amazing. We use them for my office and they are always profession and fast. Thank you Atlas AC!!!

Ka
Review №34

Jaime and Julian were wonderful as well as the owner of the company! Very trustworthy, honest people. Good professional service with clear communication.

Ma
Review №35

Jim Wills is professional, friendly, and courteous. He got the job done and answered all my questions without making me feel like I was bothering him. Great job!

ja
Review №36

Atlas was on time, efficient, polite, masked, and they did excellent work. I especially appreciated that they send you a text with projected arrival time and a photo of the technician. They provided the kind of service we used to expect. Id rate them with 6 stars if that were an option.

jo
Review №37

Our technician was very professional and arrived at the time he said he would!! Our issue was fixed promptly and thoroughly explained what caused the issue. Quality company! Would highly recommend!!

Al
Review №38

All the staff are friendly and professional. They have readily available appointments. Very impressed.

St
Review №39

The Atlas technicians Jaime and Julian that came out to the house were very professional and proficient, they were able remove and replace the ac system in one day. Now this is the comfortably cool house again and would recommend the work and services provided by Atlas AC Repair.

Do
Review №40

Genesis was very professional and on point with all details on our AC diagnosis. I felt we could make a variety of detailed decisions based on his analysis. Thank you!!

Ni
Review №41

Jim was awesome! Didn’t pressure anything on us, just got us cold air for the long weekend by filling the refrigerant and told us we could look at the bids to decide how we want to move forward with a more permanent fix to our poorly performing AC system. All of this was done the same day when I called in the morning

Ro
Review №42

Genesis Cantu was very professional and efficient. Called on a Saturday at 8:30 and the technician arrived at 11:30. Had our AC up and running again in less than an hour. Highly recommend Genesis and Atlas.

As
Review №43

Our rental company calls this company to come out and fix our AC.This past time Taylor Dunn came into my house for over an hour, didn’t fix anything, and was pretty rude about it too. Like he pretty much left while I was asking him if it was fixed or not and he walked out while mumbling something about dispatch (I think he said they would get back to me). Of which they did not. I had to call and ask them what was going in.I get if there’s some kind of issue tying your hands to actually fix it, but at least be respectful enough to answer my question and respond to me before just walking out. All I asked was if it was fixed or not.Please don’t send that guy to my house again.Edit: in response to the owner- I think you have me mixed up because the control board is not what’s wrong, they finally told me yesterday that the condenser has to be cleaned out, the frion calibrated, and some parts need to be replaced. You did not come back to my property next day. We do have Taylor Dunn coming back this morning though even though I requested to have anyone but him sent here again.I understand if you can’t tell me what’s up because of legal matters between you and the property management. What I don’t understand is having an attitude about it and leaving my house without giving me anything to go off of. He could’ve just said that and that would have been fine.

Ca
Review №44

Atlas AC and Repair are awesome! I will be using them regularly and referring them to our neighbors and friends.

H.
Review №45

Same day service, they came out diagnosed the problem and fixed it in under an hour for the entire visit. I couldnt be happier with the service I received and it was easy in my bank account. I will be a repeat customer. Thank you Atlas for a job well done I wont be sweating in my crocs again another day!

Ba
Review №46

Genesis and his partner were prompt, polite, professional, competent, and I am sitting in a cool home already! Thank you!

He
Review №47

Genesis Cantu was very courteous, professional nd provided excellent customer service ! Evaluated and Explained status of my AC unit, provided preventive measures and services to extend life of AC unit . I commend Atlas AC Repair on having an excellent technician ask Mr. Cantu

Jo
Review №48

Team was very professional and provided lots of communication. Very very very impressed

Ar
Review №49

Jim was prompt, friendly, and professional. He explained what he was doing and what the next step was. He came to us hot and left us sweaty. Looking forward to working with him again. :)

Ma
Review №50

Great job. Will use again and would recommend to anybody that need the work done right the first time.

ro
Review №51

Very professional. Kept me informed through entire process and explained what was being done and why. Jamie and Charly are absolute professionals.

Ra
Review №52

Got the job done quickly and professionally

Je
Review №53

Great Job! Jaime, Anthony, Luis!They were awesome!Thank You!

Br
Review №54

Excellent work. Courteous Techs and Staff. Straight to the point and got it done. Thank you Atlas.

Bi
Review №55

Taylor and helper were very polite and professional our ac is working now great job

Da
Review №56

Genesis was our technician and he did a great job.

Jo
Review №57

Taylor was very professional and explained the process very well.

Ke
Review №58

Taylor was quick, professional and got the job done right!

Ga
Review №59

Wonderful Team! Quick to respond, thoughtful when it comes to people with illnesses, and professional. Thank you Oscar DelaSantos for helping us find a good price that works with our budget. Richard G, Roland G, Luis R, Jaime R, for installing our A/C and getting our house back to normal temperature. Again, thank you all! 😊

Li
Review №60

Genesis was very helpful and kind. Came earlier than expected as well!

El
Review №61

I’ve been living in San Antonio Texas for the last 10 years and I have come to appreciate a quick and efficient AC repair. Recently our AC unit went out at our house and I decided to call Atlas for a repair due to a friend who had an excellent experience with them. They were professional on the phone and set up an appointment for the same day. Michelle the receptionist called me 30 minutes before the tech arrived so that I would be ready. I really appreciated a heads up so that I could make sure my dog would not bother the tech while he was at my home. When our tech arrived he behaved in a professional manner and made sure to wear a mask and gloves while working on our unit. This detail was appreciated because I live with an elderly relative. The repair didn’t take long at all and our unit was up and running in no time! Do yourself a favor and call Atlas for your AC repair needs! They will not disappoint you!!!

So
Review №62

These men spent all day working and sweating their butts off from 9am-4pm, they were very very respectful and efficient.

Mi
Review №63

They came out to diagnose ac problem. Quick and fast service with a reasonable price. Im undecided when and which service i will get.

Me
Review №64

Atlas was very informative, helpful, and kind to my grandmother, whose AC went out early in the morning. By the early afternoon, the problem was fixed! Thank you for all your help and for a speedy repair. She probably would have been miserable in the heat had she contacted another company. Awesome job!

La
Review №65

Very satisfied with their customer service...Friendly, attentive, knowledgeable, and prompt!

Ad
Review №66

I love these guys! They are friendly and fast! I’ve dealt with other ac companies before that weren’t near as efficient. Would recommend them to all my friends! Thank you!

Li
Review №67

Extremely professional and affordable. During this pandemic they did everything they could as fast as they could...Thank you, Atlas!!!

Le
Review №68

The service team were friendly, on time, answered questions appropriately.

Ke
Review №69

Very honest repair technician that recharged our freon and inspected our HVAC system

St
Review №70

I had a great experience with the team at Atlas giving upfront pricing and being on time to take care of the work. Thank you!

Pa
Review №71

They got my AC up and running very quickly and professionally! Look no further if you need any type of service! Thank you guys!

Ea
Review №72

The technician was very knowledgeable, accommodating and fixed our problem and explained the issue and explained common steps to prevent its recurrence.

Ma
Review №73

The tech i had was very professional, he gave me lots of options to help me make the right choose for me.

FR
Review №74

Great fast job!

Me
Review №75

On time, polite, knowledgeable

Lo
Review №76

Professional, trustworthy, kind, and knowledgeable.

Th
Review №77

The best of the best

Ma
Review №78

Amazing Service!!! Thank you!!!!!!!

Information
50 Photos
78 Comments
5 Rating
  • Address:4737 Shavano Oak Suite 103, San Antonio, TX 78249, United States
  • Site:https://atlasacrepair.com/
  • Phone:+1 210-463-9049
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Air conditioning system supplier
  • Heating contractor
  • HVAC contractor
Working hours
  • Monday:7am–6pm
  • Tuesday:7am–6pm
  • Wednesday:7am–6pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7am–6pm
  • Sunday:7am–6pm
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