user
Schmidt Mechanical Group, Inc
10927 Wye Dr #102, San Antonio, TX 78217, United States
Appearance
Schmidt Mechanical Group, Inc

Comments
Ro
Review №1

Cesar was extremely professional, helpful, kept me informed of every little detail and the unit is working better than it has in years! Very reasonable pricing as well. The dispatcher was very friendly and compassionate. Cesar was as well. Definitely my go to company.

Ke
Review №2

Very professional and gave a few options for hvac repair. The service call was the least expensive while covering the most things. Will definitely use in the future

do
Review №3

Schmidt Mechanical (Jason) was a pleasure to work with. They provided a concise, professional estimate with a low pressure approach.I highly recommend this company

Te
Review №4

Started using this company one year ago and have been pleased with all the work servicing our a/c. It is now time to replace unit inside and out (both units are outdated) and we’re pleased with all the information we received today. Very good about going over pros and cons for the different configurations and giving us time to make our decision after researching ourselves. Very professional and courteous employees.

De
Review №5

Troy responded immediately on a holiday weekend after receiving my call. He arrived at my house within 30 minutes and found the problem with my air conditioner in 10 minutes. He had everything needed to fix it with him and fixed it right away. He was very personable and professional.

Al
Review №6

Schmidt Mechanical group in our personal experience is a top notch company that has served us outstandingly well!

Jo
Review №7

We have had Schmidt out to our homes for about 10 years - always felt they were a very good company and great service - even had them replace a unit in a previous home. That is until today ... Troy (great service person) came out to service our home unit (with our maintenance plan through Schmidt) and found we needed to replace the motor run capacitor. All good - price for the unit online is about $100 (didnt know this at the time). Price we paid for the unit and labor ..... $453 (with our plan discount). It literally took about 5 minutes for him to go to his van, get the part, and then exchange it. That is in the neighborhood of $1400/hr for labor ($350 x 4 - gave them the benefit of it taking 15 minutes to replace the part). I called to ask about this and the Service Manager said there was a fee to get the van out to our house (did I mention we have service contract and this was one of our two checks for the year - the van rolling fee was already covered), his diagnosis fee (did I mention we have service contract and this was one of our two checks for the year - the diagnosis fee was already covered), and then the labor fee (as mentioned before). BEWARE!! Be sure you ask about the fees.

As
Review №8

Jason Cruz was the AC service technician that came out to do a standard cleaning on my AC system. He was extremely patient with my questions as he walked me through everything he was doing. He cleaned the outside AC unit all the while talking and petting with my dogs who would not leave him alone. Extremely friendly! I was set up with a 10-12 time frame, and he showed up at 10:10! I was the one who was late, as I was running a quick errand.

Li
Review №9

Matthew came today for an inspection of my a/c. As always, the company calls when they are 30 minutes away and they send a text with a picture of the worker so you know who is coming to your door. They are always very polite. They email you a detailed report of their findings.

Ma
Review №10

Great communication!!!!! You always know what is going on, from when you call in for service, your appointment set, they call to remind you, call if tech is running late, call when tech is on the way. Once technician is on sight introduces themselves, listens to what your complaint is, they inspect, diagnosed and then they give you several options to choose from being from just the Band-Aid on it to keep it going or to fix it totally and everything in-between.

me
Review №11

Thank you! Thank you! Thank you! I cannot thank Schmidt Mechanical enough for the new A/C unit. They came out on Thursday for a price quote, installed new unit on Tuesday. Kudos to both technicians, Mason Lucas & Juan Rubio!! Not only did they do a great job of installing the new unit, but they did it during a massive down pour. I was very impressed; they did an awesome job of cleaning up, inside and out. No mud tracked through my house. I would recommend they to all my family and friends.

Cr
Review №12

Cesar was awesome! Was to the point and got our house cooling down ASAP!Sarah got them dispatched quick and by the time I got home the house had gone from 81 to 76 🙌🏻We will definitely be using them moving forward!

Xi
Review №13

We replaced our 2007 hvac. We met two dealers and chose Schmidt because of cheaper quota and longer warranty. Especially, sales man Ken promised to come on the installation day to tell their technicians what I was concerned. He did come the next day with technician and supervised on their setting up the site. We used new machine for one day. We only need to set 76 degree in the afternoon instead of 72 before. Good machine.

Le
Review №14

I was very impressed with the communication between the company and the customer. Very punctual and professional service. Jason was very courteous and knowledgeable. I will definitely be using this company in the future.

mi
Review №15

Jared was an awesome sales representative and very thorough and patiently answered all my questions. Schmidt Mechanical Group, Inc. has professional A/C installers that are experts at what they do and go above and beyond the minimum requirements. Even the City of San Antonio inspector was impressed with the installation job. Jared even took care of filling out the CPS rebate paperwork for the Trane high efficiency A/C unit installed. I would highly recommend this company to anyone who needs to replace their A/C unit. They even added more attic insulation free of charge as part of installation package. In my opinion all their employees have integrity and take pride in doing their job.

Ha
Review №16

We cannot thank Schmidt Mechanical enough for their professionalism and amazing work! Our AC went out and they were able to install a new one at great pricing within a few days. They were honest with pricing and advised what was the best unit for our home. Special thanks to Jared for taking care of us. The four technicians that visited our home were also great!

An
Review №17

Great service not only were they on time they gave me a courtesy and arrive a little early. Once hear the technician was very professional and knowledgeable of my system.The technician answered all my questions. I will continue to use this company for my air condition and Heating needs.

La
Review №18

Schmidt Mechanical serviced my air conditioner. It was blowing hot air. I called them today, and a service person came within an hour, which was much faster than I expected. He diagnosed the problem, fixed some wiring and replaced a blown capacitor, and got the AC blowing cool air again. He was professional, knowledgeable, polite, and wore a mask and shoe covers over his boots. I am a repeat customer of Schmidt, because they are honest and have always provided excellent customer service and skilled workmanship. I have an older AC, and their service plans for maintenance are great. As a platinum plan member, my service call fee of $59 was waived, and I simply paid for the repairs today.

Li
Review №19

This company has always been outstanding from honesty in sales to installation to help with system operation. Everyone associated with the company has always been punctual, courteous, competent and has gone above and beyond what might be expected. I cant say enough good things about Schmidt Mechanical!

Ta
Review №20

My only complaint is that the service man couldn’t figure out the problem. We went through a number of possibilities, though.

Ma
Review №21

Price was reasonable. Call center very responsive. Service guy was helpful although did arrive a little late.

Su
Review №22

Ive been shopping for a new heat pump system for 6 months. Over that time Ive had encounters with and received estimates from many local companies. To be honest, I feel bad for the people that dont do their homework and fall for some of their schpeels!Jared from Schmidt was BY FAR the most professional, honest and informative Rep I have ever met. (Hes really patient, too ... I ask a lot of questions) Instead of trying to up-sell me, he actually gave me sound advice based on my future plans with my home. I got the perfect system to meet my needs at a great value. (Again, Ive collected MANY estimates over the past 6 months!)Installation was not rushed. These guys were here for the entire day. Again, very professional and informative. They took care to protect my home and property and even left it cleaner than it was when they arrived!!With the warranties provided, Im set for the rest of my life in this home. I cant say enough good things about Schmidt.Addenda: Oops! Forgot! The unit I purchased came with a programmable, not wifi, thermostat. They would swap it with a wifi thermostat for $300 (it must be gold plated or something). I opted to purchase my own which they would install but not warranty. K. Next day my unit was cycling every 5 minutes. I called and they sent someone out same day. It was the thermostat. Whether it was the thermostat itself or the way it was installed I will never know. But, he did put the old one back on for no charge. (I purchased a Nest and installed it myself the next day)

Jo
Review №23

Troy, my technician, was amazing!His knowledge of Trane communicating systems was very impressive.My system kept tripping my breakers and after 2 other HVAC companies couldn’t properly diagnose Troy came in for the rescue.Not only did he fix my issue, he pointed out other concerns he had with my unit that my previous hvac company never acknowledged.I canceled my maintenance package with my prior company and signed up with Schmidt on the spot.Thanks again to the whole team.

An
Review №24

My Schmidt technician was friendly, knowledgeable and considerate of my home. I’m glad I became an annual maintenance client. I would recommend it to everyone.

Ra
Review №25

I have not made a decision yet for an installer but, their Rep. Jared answered all my questions and was very polite and respectful.

Ja
Review №26

We got awesome services from our tech. Our AC is working so good now.

Ch
Review №27

Very friendly and professional technician who took the time to answer my questions and provide helpful tips. Will definitely use them again.

Ri
Review №28

The price was fair, professionally done and completed in a timely fashion. They replaced my air handler unit which went bad and was 11 years old. I will have them back again for future maintenance.

Mi
Review №29

Great from start to finish! From Autumn who answered the phone, Jared who gave me the replacement options, to the Schmidt Mechanical installers who replaced my system. Would highly recommend this company!

Ba
Review №30

Very efficient, courteous, and knowledgeable. Arrived on time, with advance notice. Provided comprehensive explanation of all work done and offered options for future without being pushy. Alex was a pleasure to interact with.

Iz
Review №31

We needed a new air conditioning system because ours was over 15 years old. I decided to get several estimates from different companies here in San Antonio. Each company seemed to have outrageous prices and wanted to put me into something that was above what I needed. I decided to try one more company, Schmidt Mechanical. I went on their website early in the morning and filled out my information asking for someone to contact me. By the end of the same day, Jared was sitting at our table. I told him specifically what I wanted and what I did not want, since I had gained quite a bit of information from my interaction with other companies. We had a lot of fun sitting at the table and talking about many things, but when he put pen to paper, and gave us three choices of product, service, warranties, etc., we knew right away that Schmidt Mechanical was far superior to other companies in town. We sealed the deal and decided that the following Monday would be installation day. Keeping in mind, that would be one week from the day that we sat down and closed. The very next night, our old unit decided to call it quits and we still had six more nights to go until we get the new system. I called the after hours service line and they sent someone out by 10 o’clock that night, but unfortunately the unit couldn’t even carry electricity to be repaired. They didn’t even charge me for that service call. The next morning I called the company to ask if they had any suggestions on what we could do in the meantime. They put their heads together to come up with a solution. We were very thankful to Keith when he called to tell us they were able to rearrange schedules and carve out time in order to have our new AC unit installed two days later. Schmidt Mechanical - professional, honest, dependable, excellent customer service -- a company you will not regret doing business with. Thank you Team Schmidt!

Ro
Review №32

The snow storm of the century killed my hvac. I filled out an online request on Sunday morning. Technician arrived by noon. He informed me of the problem with the unit and made recommendations. He contacted their system engineer and he came out Sunday evening, did a walk through to determine what was needed then presented me with 7 different options. Monday morning they sent a driver to Austin to pick up the new unit and had it installed by the time I got home from work!!! Amazing professional service! They obviously care about their customers and do a great job. Schmidt mechanical is an impressive group. Thanks to you all

Jo
Review №33

Needed a new air handler installed. I had some previous positive experience with Schmidt Mechanical group when they had done an annual tune up so I decided to call upon them for this project. They are first class. From the ladies that answer the phone - Autumn and Sarah, to the Sales Manager - Jared, and to Troy and the Technicians, they are all true professionals. My expectations were exceeded not only because of the timeliness, cleanliness, and of the product and installation itself, but because of their genuine care for the customer. After the installation was done, there was a minor issue. The issue had nothing to do with the new air handler but rather with the thermostats that I owned and how they were configured. I talked to Jared and Autumn and they quickly ensured that a technician return to get the situation taken cared of right away. Everything is working great and I couldn’t be happier. Highly recommend this company.

Ri
Review №34

Received estimates for two homes from Jared. Very professional and informative. Great job. But had to change the 5 star to 2 star. Because they did not check drain line at installation time. Poor customer service from the owner. Payments jumped up beyond the original budget that was discussed. Thanks Schmidt for not taking responsibility.You lost our business for the other rentals.Should of used Thermostatpros.

Da
Review №35

Great response times and excellent service. I’ll be definitely using them and referring them to all my friends.

Mi
Review №36

Came out on the Sunday of a holiday weekend. Great guys, great value. Cant say enough good things.

na
Review №37

Troy is amazing! He explains everything and shows pictures of any issues. The company does a great job of scheduling and reminders. They send a picture of the technician, so you know who to expect.

B
Review №38

Ive been utilizing Schmidt for about 3/4 years with regular HVAC maintainance and theyve provided me with reasonable service pricing as well as preventative recommendations.

El
Review №39

We appreciate the service we get from Schmidt Mechanical. We will continue to take our business there because they are friendly and do great work.

Me
Review №40

Great company to work with. I would recommend. Very prompt and courteous

Cl
Review №41

Excellent job explaining the details which builds trust and shows professionalism. Very quick turnaround and was done in under an hour and a half. Happy to be on the regular maintenance schedule to prevent future problems, which other service providers have not done.

Wi
Review №42

Very professional on time and knowing the job I m recommend this. Company

Cy
Review №43

My technician (Troy)was prompt, professional and experienced. He was very thorough and carefully explained everything he was doing and his recommendations. I appreciate his knowledgeable and friendly approach.

Da
Review №44

First time with Schmidt Mechanical went very well Alex was courteous and professional in his work answered all questions and provided a solution with recommendation to prevent a clogged drain line from wrecking havoc on the inside of the house when no one is there. Highly recommend Schmidt Mechanical and Alex for ac maintenance or repair.

Hs
Review №45

Excellent installation by the crew. BVery nice and knowledgeable. They also left the house as clean as it was when they got here. Jarod was the company rep that came to discuss our requirements. He offered the best brand at the best price. Highly recommend this company.

0
Review №46

Great sales and service experience at Schmidt Mechanical! If you want the best system (Trane) and the best installation, call Schmidt.

Ki
Review №47

Matthew was very knowledgeable, on-time, and an awesome employee. They are always amazing!!

Je
Review №48

Great Service!Accurate, detailed service with a smile.High level of communication which I love.

An
Review №49

My experience with Schmidt was terrific. Troy, one of their technicians was very informative and knowledgeable in remedying my situation with my ac unit. Very professional and insightful. Big thanks to Troy.

Lu
Review №50

I’ve been with them for 5 years and I’ll never go with anyone else. They installed my AC and have been taking care of it since. I LOVE how professional they are.. they call me to remind me to schedule service. They have a wonderful electronic program that sends all my invoices and reminders to my email. The technicians are always so professional and helpful. I can’t say enough nice things. I am a lifelong customer

Aa
Review №51

Everyone we’ve talked to was professional, honest, timely, and we’re able to get our HVAC problems fixed quickly. We definitely recommend them!

An
Review №52

Great company at great value. Their technician Troy was very professional while performing maintenance to my central heating unit. He covered and explained all the important items he was checking on, and did so in a very professional and clear manner. Totally recommend this company!

Re
Review №53

I used this company do install my Trane XV18 system. I have had nothing but problems with it, and this company has done very little to fix my problems. I spent over $17,000.00 for my system and paid them 1/2 up front and 1/2 upon completed. If I had known this system would not work, I would have told them to take it out. The saleman was nice but on the day of the install, we had a company called Winn Supply show up and install a system that I bought from Schmidt? Obviously, these guys dont even hire people who work for them. They must subcontract out their installs. I feel that if I pay so much for an install, I should at least have the company I paid my check to do the install! I went over to Winn Supplys office and spoke to one of the guys outside. He confirmed that yes they do subcontract work to Schmidt and they charge. If I would have known everything I know now, I would have purchased from another company. BECAREFUL WITH SCHMIDT MECHANICAL!!! Go spend your hard earned dollars with a company who stands by their product and install their own stuff! I am contacting TDLR and filing with the state as well as with the attorney general of Texas about the poor quality of service I received from this dishonest company!!!!!!

Jo
Review №54

Thanks to Jared for providing detailed information and a number of options for replacing one of my two my HVAC systems. He was easy to work with and answered all of my questions. Thanks to Isreal and Alan who did a great job installing the system. When the second system needs to be replaced, I will call Schmidt.

ra
Review №55

Alex and Cesar were very professional. Great to have this level of service these days.....highly recommended!!!

An
Review №56

I am very pleased with Schmidt Mechanical Group. They were able to get a technician out the very same day I called. This is the 2nd time I have used their services and had exemplary customer service both times. The service call fee is reasonable compared to other HVAC companies. The technicians were courteous and able to explain what the problem was in laymens terms.I highly recommend this company.I was also able to find a coupon online that was applied to the final invoice. Kudos!

Ri
Review №57

Great people. Fair price. Clean install. Professional all around. Highly recommend.

Ka
Review №58

Schmidt Mechanical did a great job of scheduling the visit, communicating when they were on the way, and follow up with the repair. Highly recommended!

A
Review №59

Billy has provided maintenance and repair previously. Nice, professional, prompt for appt. Gives options for system performance.

Al
Review №60

We needed to replace our 24 year old air conditioner. We entertained several bids and chose Schmidt Mechanic. Their sales rep, Jared, was professional and knowledgeable m, giving us 6 options. We were able to tailor the unit to our needs and budget. The unit was installed in one day and the two installers, Jonas and Alan were so professional. We are very please with the work done and can’t wait to see how much we save on our electric bill next month!

Wa
Review №61

I couldnt be more happy with the professionalism and quality of service Albert provided. He explained everything in great detail regarding each test he performed on my AC unit. He also showed me how to perform basic maintenance to prolong the life of my outside unit which was extremely helpful. I would recommend them to everyone and cannot praise them enough!! Great job and many thanks again!!

Am
Review №62

Schmidt Mechanical Group as a whole is amazing, Receptionist, Dispatch, Senior Mechanic and of course the Owners.I work from home now so having a working AC is pretty vital and every second its not, seems like an eternity.I have received quotes for quick fixes and for complete AC replacement in the past. I just knew this go around I was going to have to break down and purchase a new AC unit. The owner sent their Senior Mechanic, Troy, to assess the situation. I could not be more pleased with the service Troy provided. He was honest and thorough. I will need to replace my outside unit at some point but for now there is still some life left in my current, 20 year old unit. Troy replaced a few parts and before long, cold air was blowing. The Schmidts could have easily taken advantage of me and my desperation and sold me a new AC unit but instead they were honest and gave me options.I highly recommend Schmidt Mechanical! Ask for Troy! Honestly, everyone that works for The Schmidts will take great care of you!Forever your loyal customer!!

J
Review №63

I’ll always be asking for Troy at future visits. He did a great job, very professional.

Jo
Review №64

What a pleasure it is to use Schmidt Mechanical. After trying (and leaving) multiple companies for residential HVAC maintenance and repair for my 27-YO home with 3 HVAC units, Im now a committed customer given how professional, honest, timely and thorough they have been. Particularly refreshing:1. Skill and professionalism of office scheduling and Troy, the technician. Received reminders day prior to scheduled semi-annual maintenance visits and even a call asking if it was OK for him to arrive early.2. Thoroughness. With each visit, Troy opened, removed several years of leaves and dirt that accumulated on the interior and cleaned and washed the coil in addition to completing a very detailed multiple point inspection.3. Professional and modern....after leaving, I received a digital copy in email of everything that was accomplished on each unit.I highly recommend this business. They earn the BBB and reviews given.

Ke
Review №65

They keep me updated on appointment and followed up on the work performed. Great experience.

Am
Review №66

I have used Schmidt Mechanical sine 2012 - so they have seen me through seasonal maintenance, replacements of thermostats and HVAC units, repairs on a weekend and of course - replacement of ducts under house due to enthusiastic urban raccoon population. They are knowledgeable, fair and trustworthy - they do not try to sell you something that is not necessary, but if you ask - they have good recommendations on what might make your system more efficient. Highly recommend!!

Ja
Review №67

Very professional. Usually you expect companies like these to find things that dont exist and rip you off. Not here. Technician was very smart. Gave honest feedback. Thoroughly checked out the system. Wore mask n boot covers the entire time. Thank you

To
Review №68

Responded quickly and resolved the issue quickly.

La
Review №69

First time home buyer and the AC finally gave us its first hiccup. It was a bit nerve racking but once I got in touch with Schmidt Mechanical my mind was at ease. They were very professional and fast acting. The technician was excellent and broke down what the issue was and made me feel comfortable doing business. I appreciate working with a straight forward company like this, definitely going to work with them in the future.

St
Review №70

Had 3 different systems installed by them approx. 3 years ago for a total of approx $20k. I was quite happy with the install until the year later when they came for a maintenance call and started finding deficiencies in their own install. they wanted extra money to address those deficiencies. Now I am in the process of selling my home and an inspector has found a few items that need to be addressed and they will not even look at the report unless I schedule a $139.00 service call. Very poor customer service.. This company does not stand by their work and would not recommend.I am revising my review of this business from 1 to 5 stars. After my original review I was contacted by the companys service manager and he made sure that I was taken care off. I had a team of 3 technicians coming to my house to double check the system and make the necessary adjustments. I was very satisfied by their attention to details and professionalism.

Jo
Review №71

I called Schmidt Mechanical to get a second opinion on duct work repairs and Im glad I did. Jared came out and did am assessment on our house and offered several options to fix out issue with certain rooms being hotter than others. They were able to rework a few runs and seal all the others. We werent completely satisfied at first but Schmidt sent a technician out and he was able to resolve our concerns. Again this was a second opinion and they saved us over $8,000 and completed work another company said couldnt be done. They definitely earned a customer for life and I was very impressed with their knowledge, professionalism, understanding, price and willingness to continue to come out until the job was done to 100% satisfaction. You dont often find companies like this so definitely refreshing when you do and to know they are not out to charge you for things you dont need.

Re
Review №72

They were efficient and did a great job!

Is
Review №73

Good value for my money. Was fortunate to get an earlier time than my scheduled visit offer from them. Very knowledgeable technician and explained everything clearly. Performed my scheduled maintenance and offered suggestions for additional repairs which we went ahead and made. Additional repairs were priced at industry standard price which was more than fair and we got a discount due to having purchased the platinum package before hand for yearly maintenance. Definitely a good call and more than recommend.

Lo
Review №74

It was very easy to get an appointment scheduled for routine maintenance. I really enjoy the reminder calls and emails. I also like how they send you the info about the technician that will be visiting your house. The technician was very friendly and knowledgeable. Great customer service!

Ch
Review №75

Very professional, courteous, and helpful. I will definitely recommend this company to anyone who asks who we use for ac service. I’d give 10 stars if possible. Thank you for the great work!!I highly recommend Troy B. All around great, honest service. Hard to find these days!!

Ch
Review №76

Today the Engineer that evaluated my Air system explained all about it. I was relieved that he knew what could be done to make one room in my 4bd house cooler. It never seems to be cool enough. This company seems efficient and what my unit needed was reasonably priced. Thank you for courteous phone service as well.

Li
Review №77

Prompt, respectful and knowledgeable!!! Great experience!!! Highly recommended!!!Thank you so much!!

De
Review №78

Had cooling problem last summer and thought ductwork needed upgrading. Turns out attic was severely lacking insulation. Jared did a great job of assessing the best solution. I got text messages that Albert and Alan would arrive around 9am. They made no mess, no noise and cleaned up after themselves with no critique needed. I am confident the home will be more comfortable this winer and next summer with the right solution. To finish the great story, they provided the paperwork to get a $445 rebate from CPS - what a great experience. Wish everyone took as good care in ensuring customer was satisfied.

Ge
Review №79

Very happy with the service. Technician was very knowledgeable, efficient and courteousHe is a keeper

An
Review №80

Schmidt Mechanical Group was recommended by a neighbor and they did not disappoint. They were able to complete an estimate over the weekend for a broken unit and install a new AC system the very next Monday. I would highly recommend Schmidt for a new system or maintenance service.Anthony Earwood

Ta
Review №81

Great service. Our A/C stopped blowing cold air on an early Monday morning. After many calls to other business, the earliest anyone could come to our home would be Tuesday afternoon.Not so with Schmidt Mechanical Group. They offered a time frame from 4-6 that day, arrived right at 4, with a 30 min ahead call and a picture of the tech being sent to my home.Courteous and respectful, the job was done quickly and we are now in a comfortably cooler home :) highly recommend.

Va
Review №82

Alex the technician was prompt, professional and honest. He checked out a concern I had about my air ducts. I thought for sure this was going to cost me extra money but Alex eased my concerns and confirmed my air ducts were perfectly clean and I didn’t need to pay for a service I didn’t need. I also like that Shmidt’s sends you a notification with a photo of the technician taking the call. I’m very happy with the service provided! I’ll definitely use them for yearly maintenance.

Ry
Review №83

Troy was amazing! He is very knowledgeable and honest. I called them out for a second opinion on my broken air conditioning unit, because the company that my home warranty sent out told me it needed a new compressor and several other parts that would cost me $3,600. Troy found the REAL problem, which was just a bad contact, and was able to fix it for 90% LESS! He also checked out the entire system, changed the filter, and gave me a lot of advice on how to keep my system running for many years to come.I HIGHLY recommend Schmidt Mechanical for all a/c work!

Is
Review №84

The Technician That Came Out Was Super Friendly And Super Helpful I Believe His Name Was Alberto Gomez... Would Definitely Recommend... Thanks For The Great Job...

ra
Review №85

We are Very Happy with the quick service and great customer service from Schmidt mechanical and Troy offered tips for future maintenance. Its hard to fine a company like this today that is very honest and not pushy about buying something. I will recommend Schmidt mechanical to anyone that need AC repairs.

Br
Review №86

On time arrival and very professional. Troy explained the work to be done and kept me updated on what he was doing. Very courtesy and responsive to questions. I highly recommend Schmidt Mechanical Services.

Ch
Review №87

I bought a very expensive unit from Schmidt Mechanical two years ago. Three weeks ago, the indoor unit began leaking - yes, inside my house. Their service tech has been out approximately six times since then. The unit began leaking again over the weekend. I called them first thing this Monday morning and told them I needed them to come out AGAIN and that I also wanted their service manager, Ward, to call me. What did I get? Nothing. No call, no appointment, no service visit. Unit is still leaking. Wonder if the owner cares....

Ri
Review №88

The staff at Schmidt is amazing! Everyone that I have encountered with has been great. Ward is an outstanding leader with impeccable customer service. I had the privilege of meeting Jarried, Greg, Cameron, and a few other staff members and it’s been absolutely excellent. Thank you for servicing our business and taking one worry off of our plate so we can focus on growing our company.

Sh
Review №89

Courteous, highly trained technicians. Provided outstanding service and answered all my Heating/AC questions. Made recommendations to make my Heating/AC more efficient as well as air purification options. Addressed all my concerns to repair and replacement AC parts needed to avoid future problems. I highly recommend Schmidt Mechanical Group for all your Heating/AC needs.

Jo
Review №90

I have updated this review to 3 Stars as Keith was incredibly helpful and made sure our job was finished correctly once he became aware of the situation. When we encountered additional issues later that day, they got a technician out same day to make sure we were back up and running.Because of character limits, I cannot leave my full review within Google Instead, youll find it in the attached images.TLDR: While the unit is currently cooling my house, my experience was less than stellar. I would not recommend ANYONE using this company.1. Work that was supposed to take 1 day has now reached 4+ days over the span of 3+ weeks.2. Work that did not pass San Antonio City inspection the first time for a major issue.They did not pull permits to replace our ductwork, hadnt laid down a wide enough catwalk, and placed the unit too close to the trusses of my attic, requiring that it be moved completely.3. A service manager (Ward) that asked if I was on my period because I was upset that the work did not pass inspection and that I would need to relocate for work for the 3rd time.4. When they came back to fix things, the service manager wanted to just cut my attic trusses rather than moving the unit. My husband had to encourage them to contact the city inspector to verify that this was okay. They informed them that they would need a structural engineer to sign off on this.5. Finding out that we had already been charged for the work days before anyone from Schmidt had come out to our home to fix the issues that the inspector found.6. Nearly 2 weeks after that *hopefully* final work had been performed, we still have not heard anything from Ward regarding the inspection and duct work test that needs to be completed for our duct work to pass inspection.

La
Review №91

The technician that came was the best. Greg Thomas was extremely professional. He wore a mask & shoe coverings which I greatly appreciated do to the virus.Thank you again, Greg and Schmidt Electric for your great care of my A/C & Heater system.

Le
Review №92

Very few companies seem to understand the operation of mini-splits. Schmidt knows exactly what is needed each time. Always professional and courteous. Would recommend.

De
Review №93

My servicing agent was a truly professional guy got the job done explain what he was doing recommended what I should be doing to keep my heating and air-conditioning healthy who is a very good experience.

Jo
Review №94

After doing extensive research on AC companies and getting estimates for a new AC system from four different companies, Im glad I chose Schmidt Mechanical Group. Whereas most AC companies Ive dealt with have complicated / confusing pricing schemes and their representatives are more of a sales reps as opposed to honest advisers, Schmidt Mechanical Groups representative was very thorough, professional, responsive, and simplified things to ensure I understood each product and cost. He provided me estimates for five different options. My neighbors recommended this company through our FB page and Im glad I hired them as my AC replacement and service provider. I truly believe this company to value integrity and felt the representative was very honest. Their honesty, value, and quality of work (they back this up) is what sealed the deal for me. The independent reviews substantiate this as well.

Sa
Review №95

The work was completed as advertised. Communication is very important and Schmidt Mechanical maintained me informed every step of the way. The only thing that I would encourage you to provide is a general spec sheet itemizing the work/inspection to be performed before the technician arrives. I appreciated the checklist with results after the work was completed and I am satisfied that all work performed for your $69.95 advertised A/C Tuneup!

Er
Review №96

I had the very best first impression from Shmidt Air Conditioning. Troy explained everything thoroughly and didnt try to sell me anything. Great job in making me feel you were out to take care of my A.C. and not take my money for something bogus I didnt need. I Will definitely be calling you back if anything happens to my A.C.

De
Review №97

I could not be more pleased with everyone from this company. From start to finish....superb job!

Ks
Review №98

Keith is great to work with! The team really cares about helping their customers - would recommend.

Ar
Review №99

Billy Eddy was great. Very personable and knowledgeable and was able to catch a couple of items on a 5 year house in which the builder should have taken care of and advised me on exactly what to tell my builder the issue was and actually stuck around to have a phone call with them. He was absolutely correct and the builder is fixing items outside of the warranty.Thanks Billy.

Lo
Review №100

Trustworthy and helpful. Competive pricing

Information
19 Photos
100 Comments
4.8 Rating
  • Address:10927 Wye Dr #102, San Antonio, TX 78217, United States
  • Site:http://schmidtmechanical.com/
  • Phone:+1 210-880-0228
Categories
  • Air conditioning repair service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Similar organizations