The owner believes in serving customers fairly. Instead of just telling me that my 20 yr old system should be replaced he knew that I didnt have $8-9000 for a new a/c unit & told me that theyd fix the furnace for me. So, after he came out & diagnosed the problem he sent Gabriel to get the parts & Gabriel came back and replaced the parts! No other co. wanted to service my furnace but just wanted to sell me a new unit. Thank you Fresh Air for saving me $1000s and giving me great service. Definately will use them again!