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Mr. Wilson Heating & Air Conditioning
146 W Rhapsody Dr A, San Antonio, TX 78216, United States
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Mr. Wilson Heating & Air Conditioning

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Ll
Review №1

Great from beginning to end. Called on a Friday morning in August with a non-emergency situation, and the phone was answered on the first ring. Explained my situation - a constantly running air handler that would not shut off, but the system was still cooling. Sandra, the person who answered the phone, listened attentively and was able to set me an appointment for the following Monday. The technician, Tim, arrived as scheduled and quickly diagnosed the problem, which was a bad fan control board. Tim checked for part availability and provided me with a quote, which was very reasonable. Part was delivered in less than an hour and the repair was accomplished. Very happy with the level of professionalism, knowledge and service provided. This was my first experience with Mr. Wilson Heating & Air Conditioning, and I could not have been happier with the service I received.Definitely will use them again. Keep up the great work. Definitely five-star in my opinion.

Ro
Review №2

I recently experience a problem with my AC. Eric showed up on time and promptly diagnosed the problem as a faulty capacitor.He had a replacement part but it was a top of the line, 5-year warrantied, turbo capacitor. Rather than use the far more expensive part, he called the office and then went to the nearest AC parts center and obtained a far less expensive, but perfectly acceptable unit that solved the issue.Eric was professional, transparent, fast and efficient. It was a highly satisfactory experience. I would certainly use this company again and will recommend them to others.

Pa
Review №3

Mr. Wilson is amazing not only did he call me personally on a weekend he helped me troubleshoot the problem so I didnt have to have a technician come to my home. He now has a customer for life. He is the best super friendly and very professional. Thank you again Mr. Wilson you just made this widowed Mom of 4 teenagers a lot less stressed...you are my hero

sa
Review №4

I was so impressed at how quickly this company worked to get me a new A/C unit in my home. I had been without A/C for 6 days and was desperate for air! From the salesman, the girls in the office down to the installers and even the runner were so helpful and professional. They really seemed to care! I was so thankful for them. Great company and I will pass their name around anywhere I can. Thanks Mr. Wilson

Pa
Review №5

I completely trust the work and the integrity of Mr Wilsons staff. Honest,hard workers and they never make you feel it is for the money but to make sure the job is done correctly. I think we have been using them for over 10 years and will only use them and only recommend them!Also cannot say enough about Daniel. He is amazing,kind, and gets to the heart of the problem as soon as he can! Thank you Daniel!

da
Review №6

This morning I called at 7:20am and the phone was answered. I had an appt scheduled by 7:30am for a 3-5pm window same day. They called me 30 minutes out to let me know he was on his way. Daniel showed up exactly at 3pm, was extremely polite, friendly, professional, and honest. Daniel went above and beyond to explain everything to me and ensure that I fully understood what was going on. I highly recommend and commend Wilson heating and Air conditioning. Absolutely fantastic to work with, thank you!

Br
Review №7

I called in the morning, and Tim was there by 3 PM. He quickly diagnosed the issue, told me he had to make sure a part was available, and would call me when he found out. Believe it or not, he did call before the day was out, said he had the part, and would be back the next AM to replace. Quoted me the price, which was a very reasonable. He was back at the time he said he would be, fixed the beasty, and he was on his merry way -- all in a friendly and professional manner. Why cant they all be like Tim Rock and Mr. Wilsons?? I was VERY pleased.

Al
Review №8

Thank you to the guy that came out to our store on Culebra!! I wasn’t able to catch his name, as he got straight to work!! We had been dealing with no AC for a while & not only was it difficult on staff, but our customers as well. I’m happy to say we are all cool as cucumbers now & appreciate the efficient work!!

Ja
Review №9

I called for my mothers house. I can always count on them to come out when needed. They never leave her in the heat. The technicians are very professional and courteous.

Ta
Review №10

This past weekend had a water leak coming from the A/C unit at a friend’s house. Mr. Wilson had installed the unit approx. 1 1/2 years ago. The technician (Daniel) was excellent. Not only did he find the problem within minutes (there has been other attempts with less success) but he also spent extra time explaining how to care for the unit should we experience any excess water in the future. He took his time to cleanup any excess water damage and was extremely professional, personable and polite. repairs and the service from Daniel. I recommend the company and if possible, the technician after this experience with them.

Gi
Review №11

Daniel and Javier did a great job, very quickly and effectively fixing a blower that was not properly installed, which caused condensate to leak through my ceiling. It is not often to find a company that is friendly, honest, capable, and punctual. I highly recommend them to anyone.

Sa
Review №12

Daniel did an amazing job. He was able to identify our issue with our unit right away and solve it quickly. He took the extra time to explain everything to us and we are extremely happy. Highly recommend this company.

Ma
Review №13

Our service person Daniel, was very knowledgeable and attentive to our issues. Everything was explained in a manor that was easy to understand. They are punctual and professional, I definitely recommend calling Mr. Wilson’s heating and air conditioning for any issues you may have.

Er
Review №14

As with most two story homes, we were having a problem with our second floor being much warmer than the first floor. One of our bedrooms wasn’t even usable in the summer. Booth came out and inspected our unit and duct work. His recommendation was to replace the duct work in the attic to increase airflow to the upstairs rooms. It is a night and day difference now and we couldn’t be more pleased with the result as well as the service we received. The technicians were very friendly and professional as well. They got the job done and left our house clean. We will always use Mr. Wilson for any HVAC work.

Pa
Review №15

We called Mr. Wilsons and they dispatched someone right away which is hard to come by these days. The technician was friendly, knowledgeable and quick about his business. Most important he threated my customer with respect and did i mention was honest? Well all those things added up to a great experience and i would definitely consider Mr. Wilsons if i need anything in the future.

He
Review №16

Mr. Wilson was a life saver! On time and here the same day in TEXAS is unheard of. Leah was a great start to my experience. Information was clearly communicated and plenty of options provided. I would recommend them 100 times out of 100 opportunities.

Sa
Review №17

There customer service is outstanding! Always able to get service when needed. All staff is knowledgeable and friendly. It’s like working with family. The System they put in works great and their service is always trustworthy.

Ki
Review №18

Kudos to Daniel with Mr. Wilson! He kept after the problem until it was fixed. An electrical storm had knocked out our AC unit, and Daniel continued to fix three main parts( the board, the fuses, and the transformer) until it was running great! I appreciated his tenacity and his friendly manner. I always knew when he was coming, and they worked around my schedule! I would highly recommend!

Li
Review №19

I’ve used them for close to 3 years now. Daniel is usually my technician and he is very thorough and knowledgeable and explains things well. Plus he is super friendly and likable, which is always a nice extra! I highly recommend Mr Wilson Heating and Air!

Pa
Review №20

Excellent company, honest, Professional, and communicates very well. I recommend them with confidences.

Mi
Review №21

@ 1:41 on 8/10/21 called to set up appt. on date scheduled for service 8/19/21 called @4:23 as no one showed up. Rep stated nothing was scheduled however I referenced who I spoke with which was Sandra Arce. The rep mentioned she can reschedule however I was on time crunch due to selling home hence reason for appt in advance.rep called me later and was able to fit me in only after I mention I can take my business elsewhere annd heard the frustration in my voice. Thanks, however felt as though there are newbies in office and can tell as well as when inquired over the phone from prior call rep mentioned she can send email to complete warranty. However when speaking with the service tech he mentioned that the office should be able to complete rather than me do myself as they are more familiar. He did a fantastic job but comfirmed the newbies and what could have been done that should’ve potentially been offered.

Te
Review №22

After several false starts with companies that did not appear to know what they were doing or how yo.communicate, Mr Wilsons was a breath of fresh air. They knew what we needed and they provided it. We also signed up for a maintenance program and we feel very comfortable with their ability to take care of us.

br
Review №23

My husband did business with Daca Air & HEATING for along time.Yearly maintenance on our units .Unfortunately the owner wasnt able to continue. He send us a letter the Mr WILSON would care for his customers. So I knew we would be in good Honest Responsible People.Thk u 🙂

Li
Review №24

Technician patiently explained everything he was doing and why he was doing it! He was able to diagnose issue quickly and its running great! Thanks Mr. Wilson Heating & Air Conditioning technician for topnotch dedication!

Ef
Review №25

Daniel Tovar came in & was very helpful. He was very detailed oriented & able to repair mistakes made by other companies.i appreciated his patience & explanations. I will be using this company in the future. Thanks Daniel! Efren Manager at Sherwin-Williams

O
Review №26

Mr. Wilson is reliable, professional, and most of all trustworthy. We had an issue with what we assumed humidity due to breathing issues in my home and Mr. Wilson came to troubleshoot the issue. Turns out, the AC unit was installed incorrectly during the initial home installation. This issue caused mold in the unit which subsequently caused breathing issues with my family. They couldve easily suggested replacing the unit but Mr. Wilson offered a solution to fix the unit and install UV light filters in the unit to remove the mold. Not only have we been breathing better but our utility bill decreased significantly in price as well. Apparently the unit was working twice as hard as it should have been. I am extremely pleased with the service Mr. Wilson provides and will most definitely recommend them, its truly difficult to find professional and honest service and Mr. Wilson provides that and more.

Br
Review №27

I have American Home Shield warranty and due to the high volume of calls I was able to call an outside company...Long story short I wish I could have used Mr. Wilson the entire team was easy to work with, from Leah to the gentlemen who started the work on my heater. Eveyone was friendly and in this atmosphere it was more than I could ask for. Thank you for helping me and dealing with me!! Much appreciated and I will be recommending you to my friends and family.

Ku
Review №28

Fast & reliable. Our technician did a great job. Highly recommend!

We
Review №29

I’ve been using Mr Wilson AC for several years now. All their workers are professional and prices are reasonable. I’ll continue using them!

Ch
Review №30

Ordered and received AC air filters. All was conducted correctly and in a timely fashion.

De
Review №31

Mr Wilson was very professional in reaching out to me when DC-AC Service was no longer in business. My thoughts and prayers for David B. Hiller and his family. Thankfully Mr. Wilson kept our technician Eric Bernal in the transfer and merger of companies. To me that says a lot about a company that takes care of there employees and others.I am looking forward to many more years of service with Mr. Wilson Heating and Air . I highly recommend this company.

JB
Review №32

Daniel was very friendly, Professional, and knowledgeable. Would definitely recommend.

Te
Review №33

Condenser was serviced by Daniel….great attitude and work ethic…..been using Mr Wilson for years and will continue to do so…great people!!!!

Da
Review №34

This professional business is impressive. Their honesty, courtesy, communication with customers, and transparent fees with explanations is truly a marker for their success. They actually had to fix a botched a/c installation mess from a scrupulous contractor. While overwhelming to us, this business tackled it with organization, skill and speed; always with a compassionate attitude for what we had been through. They came highly recommended by a resident as the company used by many residents in our subdivision. Excellent.

We
Review №35

Leah was extremely helpful and kept in constant contact during the process. Will definitely use again.

Ma
Review №36

Daniel was AWESOME! Completed repair very professional, will definitely use again.

La
Review №37

Daniel and the team were excellent! I highly recommend their honest, professional service.

Ma
Review №38

I highly recommend Mrs Wilson Heating & Air. Very professional from when I called the office to when the tech showed up. Technician was very knowledgeable and explained the problem instead of trying to sell me a new system. I would use Mr Wilson Heating & Air again.

E.
Review №39

Offered tbe overal best experience and service I have ever received from a business dealing with A/C service and repair and at an unbelievably reasonable price in comparison to any of the other business I contacted for estimates...yet offered the exact same system brands, guarantees, and warranty. Relatable, professional and personable. Offered many solutions and presented probable outcomes related to the options if taken. Kept it very truthful and open, addressed every one of my concerns. When I asked how he could offer his deal, he said, I just love what I do. Im still making a profit. I just dont believe in, nor am I trying to, rip my customers off! I was sold on this company once the words were spoken, especially since the actions obviously matched and supported the words being spoken.I wholeheartedly recommend this company before any other, without reservation!!!! Mr. Wilson Heating and A/C is without a doubt the best company providing the services offered.~ E. Jones

Ma
Review №40

Staff is knowledgeable, kind, and don’t rush you. You get a sense of family and know you are listened to and cared about. Blessings on them.

Ma
Review №41

I want to thank Jason and Hector with the installation crew at Mr. Wilson Heating & Air Conditioning for doing an excellent job installing our new Trane 16 SEER HVAC system with RGF Halo air purifier. Jason was very helpful in recommending the best cost effective system for our home. If youre considering a new air condition I would highly recommend that you call Mr. Wilson!!

Ji
Review №42

Mr. Wilsons team replaced an aging AC and Heating system. The new system is working perfectly and saving us on our utilities.

Fr
Review №43

Mr Wilson has great customer service ladies that help you in every way. The technician are great- always go a great job. Mr Wilson is very helpful with expeensives since money is so tight because of COVID-19 . We are senior citizens and we do appreciate a company that cate about you.

Br
Review №44

Friendly customer service that was informative and considerate to what was best for my needs and budget.

Ar
Review №45

This is a great company to work with. Worked with Leah, Robert, Hector and his crew, the entire team was professional, courteous and knowledgeable. Overall a five star experience was provided by Mr Wilson Heating & Air. Three days from the initial phone call to complete installation of a brand new system. Truly a team of professionals that take Pride in their work. We definitely recommend Mr. Wilson Heating and Air for quality work and service.

Jo
Review №46

Minimal wait to get jobs done professionally and reasonably. Thank you to Daniel for identifying small issues to repair before bigger problems arise!

Do
Review №47

Daniel Tovar, excellent service, very thorough in explanation of services required.

Jo
Review №48

Mr Wilson their company is the bestVery professional and explained what was needed showed the opportunity’s of what could be improved onGetting the work preformed will extend the life of my system and get it back to peak performance

Da
Review №49

I can’t say enough good things about Mr Wilson they have replaced two AC units and done a few repairs over the past few years. They have always been very timely, friendly and cost effective.

J
Review №50

Fast and friendly service. We will be using Mr. Wilson for all future HVAC needs.

An
Review №51

This company goes out of their way to help home owners with any issues and especially their tech named Robert this guy is the boom he is highly recommended to help you with any issues and your need at your personal house or business

Ke
Review №52

I was highly impressed with the quality of work that they did, the professionalism, they showed up when they said they would, they called to follow-up and that is HIGHLY unusual these days. The staff was friendly. I highly recommend this company!

Ru
Review №53

This is a fantastic company to work with and Jeff is the best. Went above and beyond and completely revamped our duct work as part of our AC install. Weve had Mr. Wilson install both of our units and they were prompt, professional and reasonably priced. Wouldnt work with anyone else!

Jo
Review №54

Very professionally installed vents and ducts done by Hector and Luis, could not have asked for anything more. From installation to clean up the job was done above expectations. Robert who oversaw the project was equally professional and a great help; giving us suggestions to improve the air flow. I recommend these folks and this great company for your air conditioning work . Great job!

Ph
Review №55

Daniel was very good. He explained everything he did, showed me the parts that needed to be replaced and explained why, showed us how to save money on repairs and maintenance. He was also very kind and polite. Great job.

Pa
Review №56

Mr Wilson was great, very informative on how to keep the system going!

Mi
Review №57

I have been using Mr Wilson Heating and AC for a number of years now and they have been without fail one of the best companies that has ever been my experience to work with. Every person Ive interacted with is professional, friendly and genuinely interested in providing me with the best service at the best price. I can not recommend them more highly!

Ca
Review №58

Good job Daniel and Shilo

De
Review №59

Technician very responsive to our calls and needs.

Is
Review №60

Been with Mr. Wilson for a few years and the service is exceptional.

Jo
Review №61

I had a problem with my A/C that another company could not diagnose or fix, even after a hefty bill. I called Mr. Wilson and left a message and recd a prompt response. The technician was very knowledgeable and was able to fix my issue quickly. I’m going back to Mr. Wilson in the future and recommend using them for your HVAC needs.

Es
Review №62

Me Wilson is the best company to do business with. I have been with them for over 10 years. They have always been courteous and came and fixed the issue when I needed it.

Jo
Review №63

Mr Wilson and his entire staff are always very, helpful, courteous and professional. The technicians that come to my home always respect my property inside and out by cleaning up after themselves and making sure they always wear protective coverings on their shoes. They make sure I understand the work that they did and address all concerns.Thank you Mr Wilson, Tim and most recently Ruebon.I apologize to the others that I have forgot your names but all of you have been so helpful.Happy Holidays!!!

Li
Review №64

I rarely write reviews so I can tell you from the start that this Mr. Wilson Heat & Air is pretty exceptional. They were able to help us with a pipe that was clogged during the peak of summer heat, thankfully they got our AC unit working properly. We were very happy with the swift action they took for that particular service call. The technician also made us aware that our air conditioner was 20 years old, we knew a replacement was coming.Most recently, the furnace in our home wasn’t heating properly so I called on Mr. Wilson’s again since they did such a great job in the summer. Upon inspection, my technician (Daniel) took the time to explain the inner workings of the gas furnace and the technical issues that were occurring. He was very patient, answered all my questions. Shortly after his arrival, the furnace was heating properly. Although it was working, he explain some of the safety issues an old gas furnace could present. Before leaving, Daniel suggested I add some carbon monoxide detectors to my home. (That evening, I purchased and installed them myself.) I was grateful for the tip, it gave me peace of mind. We also had a conversation about replacing the furnace and how it would be convenient to also add a new air conditioning unit at the same time.The next day, Robert (Design Consultant) stopped by to look over the condition of my furnace and air conditioner. I did mention that I wasn’t always the point of contact for these home issues. My husband usually dealt with these things but he had recently passed. Before showing his presentation on equipment options, Robert asked if I had a trusted family member/person who I could invite to join the conversation. I was grateful for the suggestion and invited my father-in-law for the call. He was able to FaceTime and watch the slides from his phone. I’ll admit, I’ve never had to replace an air conditioner/furnace before and didn’t know what questions to ask. My FIL was able to help me close that gap. Robert made sure I was comfortable and answered all of our questions. He also spoke to my FIL directly on another phone call to make sure there was complete transparency with the process.Within two days, Robert and my installer Hector were able to work me into their schedules for a new air conditioning unit and gas furnace. Hector, Luis and Javier arrived early in the AM and got straight to work. They were quick and diligent, all while cleaning up after their labor throughout the house. The Trane air conditioner we chose can be adjusted through the Nexia app and Robert was kind enough to send me tutorials online. In my opinion, it’s pretty easy to use. Also, I was able to add the Air Scrubber by Aerus to my equipment bundle and it’s been wonderful. My home no longer has that “vintage” smell inside and my allergy symptoms have been minimal since installation. I’ve also noticed that my dog doesn’t sneeze as much in the house.Overall it’s been a really wonderful experience working with Mr. Wilson Heat & Air. Everyone was professional, reliable, patient and kind. I highly recommend their services. Give them your business and have no hesitations, you will be very well taken care of!

Sa
Review №65

So much to say I dont know where to begin. First Tim, Jeff and Carlos arrived looking very professional and ARE very professional. I was so pleased to be able to finance my AC & heating enabling me to manage it to my satisfaction. From then on I knew I was working with top notch people.They proceeded working quietly and calmly and answering my questions as they worked. I had a special concern which they managed to deal with perfectly.And as they were honing in on the finish line a fierce thunderstorm blew up and left after a very short while. When Carlos was preparing to load up his truck, there was a huge tree struck by lightning plopped on the top of his truck. Surprisingly, all that needed to be done was to somehow get the tree off the truck. No small task. A fellow named Roland also from Mr. Wilsons work force showed up with a chain saw and before you know it, Carlos was able to leave. What a fine crew............I have a fine new AC etc. system and a wonderful memory.

Ja
Review №66

Betsy Evans Daniel was very helpful

Ka
Review №67

We have been using Mr. Wilson Air Conditioning for over 10 ten years and we have been happy with their service each time we have needed them. They are timely, honest and professional with their work.Timothy R, one of their technicians has made several service calls over the years. He has always checked out each situation thoroughly, explained what needs to be done, patience and answers all questions. Honest and professional.Thank you, Kathy D

Ke
Review №68

I had the pleasure of having Eric L. From Mr. Wilson come out Sunday morning and fix my AC unit issues. I am a renter and he did everything possible to get the unit working again. I was given a detailed invoice of issues my landlord needs to address. Eric also helped me gain knowledge of how a central air unit works, very informative. He was very knowledgeable, kind, respectful and as long as I am living in this area I will have Eric L. And Mr. Wilson heating and air take care off any issue that I have. Thank you very much!

gi
Review №69

The old timer Ryan Mclean is the ultimate HVAC God Father. After honesty, the most important thing is the science of studying the engineering needs and requirements of your home to fit the right equipment with proper installation. He knows his business and will only offer you what you need.

L
Review №70

This company is wonderful and trustworthy. We are so pleased with our new unit and their team went above and beyond to make sure we were satisfied. They use a standard process to ensure that installation of the AC units are done correctly. We would recommend Mr. Wilson’s to anyone and will use them for future work.

Na
Review №71

Great professional, personable, and expert service.

Ka
Review №72

Honest, knowledgable, and polite describes this company and the technician who came out and solved my problem, Tim. A+ to this great company, from a retired teacher who truly appreciates the quality and value you provided me. 100% satisfied customer! I will tell all of my friends.

Ma
Review №73

They were unable to fix what I needed done, but they did not give me the run around. They were truthful and shot it to me straight which is always appreciated. They also did not overcharge me for work they could not do, very fair. Thank you!!!

jo
Review №74

Mr Wilson has been in the business for 30+ yearsVery attentive to service and making sure the needs of his customers are #1I had an issue on Saturday evening they were out to repair within hours

Ry
Review №75

Best HVAC company in town. We had an IQAir filter installed and they did a fantastic job. They even came back to address all the questions I have free of charge. Leah is extremely friendly and patient with me and took care of me and answered my questions even outside of normal business hours. I will definitely go back to Mr Wilson for all my HVAC related needs.

Ga
Review №76

Quick and easy

Jo
Review №77

This is a very positive (20+ stars) review and recommendation for Mr. Wilson Air. Why so high? In 1996 we bought our aging condo (built in 1973) that had a high-end/quality air conditioning system already installed, perhaps many(?) years prior. We have been with Mr. Wilson since the purchase, and during the past 11 or so years have needed to service the a/c several times due to normal wear&tear and age-related malfunctioning components: compressor, evaporator, fan and electronic regulators, plus a few other minor issues. Additionally, we are enrolled in a very modest seasonal tune-up plan for preventive maintenance. The employees are absolutely professional, friendly, courteous, and the few times when there have been snags or delays with service appointments, we are always notified in advance and updated. Of note, a couple of years ago during a scorching hot mid-August heat wave the a/c failed. Mr. Wilson immediately responded to our distress and serviced the unit within just a couple of hours. In summary, every, I emphasize every experience with Mr. Wilson Air during the past 11 years has been absolutely outstanding, impeccably honest and fair, competent, and rewarding. It is indeed a great company. I highly recommend Mr. Wilson Air.Update Dec 2017:Everything Ive said above just gets better and better in dealing with Mr. Wilson. Simply an outstanding company and employees in every respect.J Olson

RA
Review №78

I had another service company check my failing AC unit on the hottest day of the year. After wasting a service call and over $100, I called Mr. Wilson to solve the problem.They sent their tech out the same day. He brought the parts he needed because he called ahead to understand the problem before he showed up. He found the issue the other company missed, fixed it, and gave me advice on possible issues I might have going forward without trying to be a pushy salesman. Within an hour of showing up, my issue was fixed, my bill was paid, and the tech was gone. I couldnt have asked for a better experience.I need a new AC unit soon. After this experience, Mr. Wilson will definitely be getting my business. Im genuinely impressed.

Th
Review №79

Excellent service. they are the best

Cr
Review №80

Mr. Wilson did an excellent job.

KC
Review №81

Eric arrived on time, said who he was and what he was going to do. He was polite, kind and efficient. Explained everything he was doing. Cleaned up after himself, reviewed our information and everything he did to the air conditioner. Made the call for the appointment on Monday and they have already come and serviced the unit. Thank you Eric and Mr. Wilson’s Air😊

Ja
Review №82

Excellent service!I had multiple companies come over to give me quotes to replace my AC. Mr. Wilsons tech did a very comprehensive inspection of my home and made solid recommendations that compared favorably to recommendations from the other companies. The price wasnt the least expensive but it wasnt the most expensive either.When it came time for the install Mr. Wilson sent a very capable crew that was very detail-oriented. They completed the install in the timeframe they had estimated and did a great job cleaning everything up.Highly recommended!

su
Review №83

TOP NOTCH Company. Fast and honest. Our company has 5 locations and we use Mr. Wilson for all of them. We know we wont get ripped off when we call them out like other companies tend to do. And you cant beat the sweet voice of Bianca answering the phone : )

Do
Review №84

We’ve been using Mr Wilson because of their prompt, friendly and professional service. They are very reliable and knowledgeable too. Would definitely recommend!

De
Review №85

If you want the best in town at a fair and reasonable price ... then call Mr. Wilson. Tim has done all the a/c work at my office and home for 15 years. He is fair, he is timely.... but more importantly... he knows air conditioners inside and outside (get the pun!) He is meticulous and will go to any length to make sure the customer is satisfied and happy with the work done. After a recent install, I had to call back at 7:30 on a Saturday morning. Tim answered the phone and within 2 hours was at my house taking care of the problem. He has an excellent staff and crew!

Sh
Review №86

Just had our AC fixed on the hottest day of the year. Same day fix! The technician was very nice and showed us the parts that had literally burnt up. I felt the pricing was reasonable compared to other companies and they seemed like very honest people. Their honesty bought my future business with them for sure. Thanks!!!

Ab
Review №87

Eric Lopez educated me on my unit and preventative maintenance to keep it going well in the Texas heat and humidity. Polite, knowledgeable, prompt, helpful, and informative. The Trane a/c unit is powerful and keeps ever room in the house so comfortable. Thank you, Mr. Wilsons and Eric!- Abigail Hendricks

Ke
Review №88

What a great experience. Tim Wilson personally took my Sunday morning call and had a technician out (earlier then stated) and had my AC up and running before noon. The technician was courteous and professional and answered all my questions. I was so impressed I signed up for the annual maintenance program (I never do this). I will refer any one that needs HVAC work done to call Mr. Wilson. GO Cowboys !! (dig to Mr. Wilson) Thank you, Mike Fresco

Jo
Review №89

Great company to do business with, very professional, friendly and compassionate about their customers. I purchased a state of the art wifi system that anytime there is an error in the system they call me the next day to schedule a service call to fix the problem.MR. Wilson came out to install my entire systems himself along with his extensive staff of technicians. They always point out potential concerns and readily find solutions to fix them.Im sure you can find a cheaper company to do the work but you DEFINITELY WONT FIND A BETTER COMPANY!!!Thank you Mr. Wilson, Malissa, Jeff and the entire staff for all the hard work that went in to installing my two extensive systems and making sure it was done right.

Da
Review №90

Was called 10 minutes before the technician, Tim arrived. Took care of the issue and was very polite and informative in the process. I will definitely do business with them again.

os
Review №91

My request for support was absolutely great.Eric Lopez performed professionally and did magnificent analysis. And fixed the A/C.Most grateful to all.

Ri
Review №92

After visiting the office about my A/C problems, Roland and his partner Shiloh, came to my house 2 days later and replaced the coil. They were prompt and finished the repair earlier than they expected. They explained to me the defected coil and gave me a crash course description on the new coil. They had the knowledge and patience to explain to me the current and future air conditioning problems I may encounter. I look forward to continuing my business with this company and also telling friends and family to contact them for their needs.

An
Review №93

Tim called me back from a retirement party on a Saturday night and had Roland out to my house shortly thereafter. Really appreciate the level of service I received with this company. I will be a repeat customer and recommend them to anyone looking for quality work and service.

Di
Review №94

Great & efficient service, prompt arrival, Mr. Eric explained what he was doing & made a couple of suggestions to keep our AC running smoothly.UPDATE: June 22, 2021 - Still great & efficient service by Mr. Daniel. Excellent customer service and answers to all my questions. thank you

Br
Review №95

Great service! Fast, efficient, and affordable. Our AC unit went out on our newly bought home within our first week of living in it. It just so happened to cut out on us around 6 in the evening. Not many HVAC services were still open at that time during the week so we called Mr. Wilson’s. They attempted to trouble shoot with us over the phone as their on call technician was already in route to three other jobs that evening. After the trouble shooting didn’t work they informed me their tech couldn’t make it out to the house until tomorrow. They said they would be their first appointment the following day, and they held their word. 830 in the morning a technician was out here and got the repair done within a half hour. I’d highly recommend Mr. Wilson’s services to whoever needs AC repair. You can’t teach their level of professionalism and efficiency, it’s genuine and purposefully developed.

H
Review №96

A/C went out on a Sunday. New one installed on Thursday. Everyone was so pleasant to work with and talk to. Roland & Carlos did an awesome install. Roland even helped me set up the thermostat so I could control it from my phone. And he vacuumed up the debris tracked in. Mr. Wilson himself showed up to help haul away the old system. Did I mention they have financing options? Life saver!

Ca
Review №97

Im so grateful for Roland at Mr. Wilson! Trying to run a boutique in Downtown San Antonio with no A/C is no joke. Not only were they able to send someone the day that I called, but it was also fixed by the time he left! Roland was extremely friendly and knowledgeable. Great experience from start to finish, and at a fair price! Thanks, Mr. Wilson.

DC
Review №98

Love Mr. Wilson and his technicians. They are the only company my family and I use for our AC needs. We are customers for life.

Je
Review №99

Listen to me...if you want mediocre service, by people who dont care about their product...go somewhere else. I could not be happier with Mr. Wilson, and his company. Do yourself a favor...and give this company your business. He first helped me trouble shoot on the phone, for free. He then sent a tech out to my house at 8pm...willingly. He made magic happen, installed my new unit the next day starting in the morning...in and out, perfect job...flawless customer service. The best customer service I have had since moving to TX. Thank you Tim...you guys are the best.

Is
Review №100

We will only trust Mr Wilson’s to service our AC. Thank you for the professional service.

Information
24 Photos
100 Comments
5 Rating
  • Address:146 W Rhapsody Dr A, San Antonio, TX 78216, United States
  • Site:http://mrwilsonair.com/
  • Phone:+1 210-308-9866
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Highlights
  • Women-led:Yes
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