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Zimmermann Air Conditioning & Heating
7790 Mainland Dr Ste 101, San Antonio, TX 78250, United States
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Zimmermann Air Conditioning & Heating

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Ar
Review №1

My AC went out last Wednesday. Within 30 minutes of calling the amazing Trey came to my house, did a thorough inspection of my ductwork, AC system, and thermostat and gave me an honest assessment. He guided me through the different systems sold by the company and even managed to get me a special unit that fit my needs better than those normally carried.Today I had an awesome crew that worked tirelessly for 12 hours to get my system installed correctly and cleanly. They fastidiously protected and cleaned their entire workspace, in addition to the flawless install they provided. They did so with a great attitude and radiant smile even though it was toasty in my attic. Taylor, Max and Rene are champs and by far the most pleasant home repair professionals I have worked with.I cant recommend Zimmerman enough - more so since not only were they the most professional of the 5 AC companies that gave me quotes, but they did so at an honest and fair price.

Mi
Review №2

Had a great experience with Zimmerman.Omar was are A/C technician and he was veryProfessional and nice and did a exceptional job. Omar was very knowledgeable and explained everything and was very efficient.He was able to get a part ordered and also in the meantime was able to get our home at a comfortableTemperature . I will definitely use Zimmerman a/c from here on out.

Ma
Review №3

After spending most of the day out and about, we came home to a very hot house. We called several companies for repair and the earliest appointment we could get was next day by noon. We had family with a baby visiting and needed it sooner. What a relief when Luke from Zimmermann answered the phone late Sunday afternoon and scheduled his technician, Trey, to be out within a few hours. Trey was knowledgeable and efficient and our A/C was working again in no time. He gave options for repair, explained everything and answered all our questions.

Ni
Review №4

Omar was our tech for our air conditioner. We are beyond amazed with his professionalism, prompt response time, and knowledge of how our system works. We called around before we found Zimmerman. Every other company we called had long wait times. And August in Texas is hot, so we werent too happy with that. They came out the same day, arrived early, and got our system going again. I am extremely satisfied with my overall experience. I highly recommend Omar. Thank you!!!

Be
Review №5

I called today and needed same day service for an AC unit that wasnt cooling. They were able to accommodate my service request and were even able to come 3 hours ahead of schedule which in this heat is AWESOME!!! Omar was my technician he was very courteous, informative, and knowledgeable. He promptly diagnosed the system, went through the unit and made some recommendations. He welcomed me to walk through the inspection and repair work with him. He was very transparent and trustworthy. I would recommend Zimmerman Aor Conditioning and Heating to my friends and family, ask for Omar!

Be
Review №6

I needed a new 14 Steer Unit. Called 2 different companies for estimates. 1 company came out and gave me an estimate, but would not return my calls with additional questions I wanted to ask. The other one did not return my call. I called Zimmerman and received excellent service from day one. Trey came by and walked me through everything I needed to know, plus I received a great price for a new unit. On 8/10/2021, Taylor, Edward and Max did the installation. These young gentlemen did a excellent job!! They worked for 8.5 hours, stopping only for breaks and lunch. It was hot inside and out of the home. I was so impressed. Wow! Great company! I am totally satisfied. Company like Zimmerman are rare these days. They deliver everything I wanted and needed. Thank you again for excellent service!!

Au
Review №7

Jonathan helped me with an emergency repair call last night for my hvac leaking. I just wanted to tell you how awesome he was to work with! He really took his time and explained everything to me even though his wife is 41 weeks pregnant! He is a top quality employee and person.

Su
Review №8

Im super impressed with this company. I called them because my AC stopped working, and Jonathan quickly realized that my thermostat had stopped communicating with my unit. He installed another one, and my house is cool again. Super friendly, professional, and knowledgeable. I will use them for everything going forward.

Bh
Review №9

My HVAC system (fairly new) shut off suddenly and blacked out the thermostat accordingly. I wanted an emergency service done to what I had guessed to be a blocked drain issue. Called Zimmermann services and James prioritized my call for the earliest time the next day. This was very helpful for me and speaks to their responsiveness. The next day, Omar from Zimmermann came by right on time, was very knowledgeable about the system, the issue and went about cleaning and identifying the cause. One of the main causes was also the intake air path was blocked by some temporary material due to a paint job. He went further to add an extra pipe to the external drain to divert the water from the AC unit. All of this completed in less than an hour with a discount on top made it a great customer experience. I will heartily recommend Zimmermann for any AC work and their response especially in an emergency! Thanks, guys!!

Ar
Review №10

This is the 2nd time I’ve used Zimmerman within a year, the first time they came out during the summer around 11p at night to fix my ac that had been out. This time again, I called at 8a and they were ready by 12p to service my ac unit. Thanks for all you do!!!

Sc
Review №11

After looking at highly rated reviews I was interested in getting a new central system with this seemingly reputable company. As I run a family business myself I wanted to make sure I wasnt giving my money to a big shot competitor who wouldnt have seen me more than a customer.I called on Saturday morning which led me to leave a voicemail and because I was hopeful to do business I went ahead and left a message. I figured they may be busier on the weekend since it has been over 100 degrees for the last several weeks. I chalked it up to just that and waited until Monday came around to get back to. Unfortunately no one responded to me so I *mistakenly* kept my hopes up and called again. A woman answered and I explained I wanted an estimate for a new system. Not only did she seem to not understand what I was needing, but rather than booking me she told me someone would call me back. I was confused as to why but hesitantly agreed.I waited hours with no follow up supposed phone call. I decided to move on and called another company who booked me for a free estimate right away for the next day. Now although I cannot rate Zimmerman based on their services itself, I can positively say my experience thus far has been a unsatisfied one. Id say I would try again but I would like to have a company communicate with me throughout the whole ordeal, not only once theyve *sold me*.

Gr
Review №12

Outstanding service. Technician arrived 30 minutes after my Sunday morning call on a labor day weekend for A/C repairs. Very knowledgeable and professional. Repairs accomplished and charges very reasonable. Will be using Zimmerman from now on for my Heating and A/C requirements. Thank you.

Re
Review №13

Our AC went out today called Zimmerman and they responded within the hour. Steven the tech was very knowledgeable, professional and friendly. Definitely will use them again and I will refer this company to anyone. Thanks again Steven.

So
Review №14

Thank you so much. As a business owner, I used yall for my personal home. Taylor was EXCEPTIONAL. Can’t thank y’all enough and will most definitely recommend y’all out to out clients! 💖💖💖

am
Review №15

Excellent service. Answered all my questions. Had an new unit installed timely and quickly. Taylor was by far the BEST tech we’ve had. Thank you so much.

Cr
Review №16

Trey was wonderful! He was very professional, knowledgeable, and thorough with his analysis. All 3 (Best, Better, & Good) options were well explained to us to help our home stay cooler throughout these hot summer months. I love how easy it is to choose the best option that works for us through email. Once we choose an option it sends a message back to Zimmerman letting them know what we’ve decided to do. Then he explained they’ll give us a call to schedule our appointment. Very easy & customer friendly transaction. Thank you again Trey! ;)

Ch
Review №17

We recently had a wonderful experience with the team at Zimmermann. Our initial call was for service on our 18 year old compressor. Trey arrived on time and was very thorough in his work. When we made the decision to replace the system, he walked us through every detail and made sure all of our questions were answered.On installation day Taylor arrived on time and did a great job taking out the old system and installing the new one. He answered all of our questions and made sure we knew how to operate the system before he left. They even went above and beyond by fixing the drainage line outside.Weve been customers of Zimmermann for years, and this kind of service is why. They do great work and their employees are wonderful.

La
Review №18

Your technician came in and inspected our system unit and gave us exactly what was wrong. He(Steve) was very professional, courteous and didn’t try to sell us anything that we don’t need. I recommend Steve and Zimmerman for your A/C service.

Er
Review №19

Jon was very friendly, respectful, and professional. And he thoroughly explained everything to the point that I was taking down notes. They had pictures of my devices that showed me how things were running. I would highly recommend this company.

Li
Review №20

Steven did a great job!! He was able to find the problem and get everything working properly in a timely manner. He was very patient and gave us detailed explanations on what he was doing.

Br
Review №21

Super friendly. There was a struggle to initially diagnose the issue, but once it was figured out, it was done and done well at a very fair price. Also had a guy able to come at 11:20pm and stayed until after 1am!

Di
Review №22

The AC techs were called to fix a unit that was leaking. The AC tech fixed the unit.. paid $250. The 2nd time we used the AC unit it started to leak again so we called Zimmerman to come back n fix. James, the manager, reviewed n said it was a plumbing issues n recommended we place the unit(they quoted $8k)... so I called to get a 2nd opinion. The 2nd company I called cleared the leak by pushing out all the dirt with a nitrogen tank. Next day, James called n asked if we made a decision for replacing the unit... I told him what happened n he was sooo offended he cancelled our $1800 maintenance agreement...And, the previous maintenance run with this company they had they installed the wrong filters... the filters were falling out of the units ...turns out they installed the cheapest filters on the market. I don’t recommend this company... owner is great... staff is incompetent 🤷🏻‍♀️... they never replaced the filters... I had to purchase out of my own pocket (even though it was part of the maintenance agreement)!

Ve
Review №23

Wow! I woke up Saturday morning to my AC not cooling and not only did I get a same day appointment but they were at my house within 45 minutes of me scheduling the call. Omar took the time to thoroughly answer my questions and explain anything I didnt understand. An outstanding first impression and i will continue to use for all my AC needs.

Mi
Review №24

I want to start by saying that NO ONE asked me to leave a review. We had many “big” companies come out and quote us but always asked for a huge favor at the end...to leave a review.This was not it. I called them Monday morning and by noon, I had Jon at my house: such an awesome experience!He was honest and transparent. He wasn’t trying to sell us everything, just honestly fixing what needed to be fixed.The best part was the quote. They didn’t Overcharge like every other company. I had elmers charging me 2k just for cleaning a coil and the motor fan lol imagine that! 2 thousand!Needless to say that Zimmerman was the best choice. From their customer service to their technician Jon to their fair pricing. Look no further. They are the best option. Ask for Jon

Mi
Review №25

Jonathan provided excellent, timely service, as he has on previous calls. He patiently provided clear explanations of what he was doing and why. Much appreciate his expert help with my HVAC system.

Le
Review №26

I had to replace my old hvac system suddenly last week and Zimmerman was suggested to me. Omar came over the very next day, tried really hard to get the old one working again, but it was hopeless. (This was Friday.) Omar worked to get me the best price and then scheduled a new system installation on Monday. However, I was still stuck in a house with no ac for several days, so he arranged to have a portable unit brought to me for use until my new system could be installed!! Wow! Stephen brought one to me that day and installed it for me.Taylor and Edward came on Monday and worked all day and into the evening on the installation and I’m so pleased with the results.All of the contacts I’ve had with Zimmerman has been stellar and I highly recommend them!

As
Review №27

Great service from the receptionist to the technician. Definitely would recommend them and I got help within one week! Jonathan was informative and a cool conversationalist. Great competitive prices and a great visit overall :)

Pa
Review №28

I thought Steve our tech was great, on time, very thorough and explained every option. Love using a company that has great employees and Steve is definitely that! Thank you!

mi
Review №29

100° day (Labor Day weekend) and my HVAC unit decided that it was done. I called Zimmerman and they had a technician at my home within a couple of hours. He was able to get my 21 year old system back up and running. I would definitely recommend using this company.

Ja
Review №30

I have a service contract with this company, so I immediately called when my AC unit started making a crazy noise today at 630pm. It is 800pm and Omar has already come out, diagnosed the problem, replaced the failing motor, we paid, and our AC is back to full noiseless function. So impressed with this service. 5 stars for Omar!

Pa
Review №31

Luke and his helper did a fantastic job. I could tell they take pride in their work. They worked hard and efficiently. Cleaned up after themselves. I would highly recommend Zimmerman air conditioning and heating. Great job! Thank you!Regards,Patrick Overby

Da
Review №32

We loved the service we were provided when we unexpectedly had to replace our A/C system. They were prompt to assist and complete the work. Mr. James the technician was very hard working, through, and explained everything. I was contacted frequently and even had a follow up phone call after work was completed to make sure we were ok. I would recommend Zimmerman to anyone!!!

Ja
Review №33

My AC stopped working and I needed it fixed after-hours. After finding Zimmermann and seeing all the great reviews, I decided to give them a call. The technician, Trey, arrived asap, was extremely professional, and thoroughly worked up the AC problems and presented them step-by-step, as well as presented all the different options for treating the problem. Everything was crystal clear with no surprises. I could not be happier with this company!

Sh
Review №34

Got several bids from different companies around town that had lots of great reviews but Zimmerman was the only company to send out actual technicians instead of salesmen. They were also the only company to go up to the roof where our AC unit is for the initial estimate.James and Max did a great job installing a new AC and furnace. Its much quieter than the old setup, and the end result looks like it was installed by professionals, not joe shmoe handyman. Unit has been running great since it was installed a month ago, and I have a nice and cool house.

Ja
Review №35

After not being able to schedule our normal provider, I called Zimmermann. They were able to have someone out the same day and actually called to see if we would available earlier as they were ahead of schedule. Trey was professional and very friendly. He took care of our problem and answered all my questions. The next time we have any issues I will definitely call Zimmermann first.

Ca
Review №36

Terry sent Stephen and he did a wonderful job. He got my AC working and did it quickly. I give them my highest recommendation and I have a followup appointment to add additional devices and maintenance for my system. FAMILY they are FAMILY!

Br
Review №37

Omar was our technician. He was very knowledgeable and even shared preventative maintenance tips to us that we didn’t have prior knowledge about. I highly recommend Zimmermann! Thank you Omar!!!

An
Review №38

Very happy with my new all around ac and heating system. This company was very professional on getting what I needed done with my home. Pricing is very reasonable as well. Definitely would recommend!!

De
Review №39

I have nothing but positive praise to give Jonathan, our technician. He is professional, knowledgeable and patient. As a relatively new homeowner Jonathan took his time teaching and answering questions which I genuinely appreciate. His expertise gave my family peace of mind for the hot summer that awaits.

Jo
Review №40

We have used Zimmermans for years. This was the first time we felt a bit scammed. Our a/c wasnt cooling so, since it was under warranty with Zimmermans, we called them for repair. Initially, the repairman stated that it was a clogged draining pipe, which was draining adequately, but not enough according to repairman. Charge #1. Then while running a system check, they found a capacitor that was the actual problem, not the drainage which was the thought as the original problem. Then guess what? An additional charge to replace the capacitor. They would not credit the initial drainage pipe cleaning charge even though that was not what was the problem to begin with. Needless to say, $500+ later, its hard to not believe that I was scammed. After the warranty is expired on our a/c unit, we will probably be doing business with a more reputable and honest company. With our experience, we will and encourage our neighbors to avoid this company at all cost....

By
Review №41

Steven is a professional, polite, component technician. He gave me a couple options for repair. He performed the work, copied me all the documents and called me back a couple hours after he left to verify the AC unit was cooling.

Mi
Review №42

Steven Leon was our technician. He did an amazing job, was on time, and solved our AC problems. He explained everything that was wrong in a way we could understand and talked about multiple avenues of repair. I will definitely be using them in the future.

Ja
Review №43

Our AC went out today, and we called Zimmerman and could not be more pleased with their service. Came over in a timely manner, explained the problem and different things they could do and helped us to make the best decision. We will surely be using them in the future and recommending them whenever possible.

Ge
Review №44

Quote was reasonable and gave several options using my budget limitations. Serviceman was friendly and informative. I ended up using this company and the install was superb!! The company worked with my financial needs too!! The two technicians during the install were extremely knowledgeable, professional, and thorough. The techs explained everything and answered all our questions.

Ja
Review №45

Trey was awesome. He did all the work quickly and let me know what the issues were and how he fixed them. I signed up for the annual maintenance because of his great service.

Br
Review №46

Omar was very professional and knowledgeable. I had an issue of accumulating condensation which caused the switch to shut the unit off. He made sure to diagnose the issue thoroughly and explained his thought process throughout. Recommended basic maintenance to resolve a clogged drain issue and got the system up and running. Definitely recommend the company and Omar.

Tr
Review №47

Omar came out to give us a quote on upgrading our system. He was so professional and helpful. Provides straight forward pricing and no hard sales tactics. He was great and although we are saving for a new system and did not pull the trigger yet, they will be the first company we call. Thank you Omar!

Ar
Review №48

I had a great experience with Zimmermann. They worked to arrange quick service call and follow-up repair call. The technician (Trey) did a great job diagnosing the problem and offering multiple repair possibilities. I recommend Zimmermann for ac and heating service

Vi
Review №49

Fantastic service. Technician knew what he was doing. Very happy that i found Zimmerman!

Be
Review №50

Trey is an awesome technician. He explained to us what was the problem and he fixed it… also gave us a solution to having a great & running AC .. 😁

Sy
Review №51

Excellent and courteous service! Very punctual and informative. I’ve been looking for a company I can trust for my AC/Furnace service and Zimmerman AC was recommended by my neighbor. Of course my 1994 furnace would start acting up during the coldest time in San Antonio! Jonathan, the technician, came out and recommended a part that needed replacing. Parts and labor were reasonable. Best yet was he left the heater running!

De
Review №52

Such an amazing experience. They were fast and super nice!

Ka
Review №53

I use this company at my business and when the need came to use them at my residence, It was an easy choice!

d
Review №54

Jonathon was awesome and explained everything. His report, photos were easy to read and will be a great reference for us. Thanks you!

St
Review №55

Zimmermann went above and beyond in replacing our current Air Conditioning system. Terry guided us in the right direction and made sure we had what we needed for a new system. The installation crew; Taylor, James and Michael were professional and very knowledgeable and took their time to explain and walk us through the system. They now have a customer for life!

ca
Review №56

The team (Luke & Jonathan ) were quick to coordinate and help us within an hour of my initial appointment request late in the evening . Jonathan was quite thorough with his work and fixed the capacitor of the AC and walked us through the process despite it being late in the night when he finished .The website mentions they handle emergency HVAC repair 24/7 and they definitely do ! Excellent service !

Ch
Review №57

Troy was top notch, professional and thorough! The reports are good quality, and the response, and timeliness was as good as it could be.

H
Review №58

Jonathan M. came to service our AC system, he was very professional and thorough. Especially appreciated the options and recommendations on what was best for our situation. Would definitely recommend his service and will use them again for future service.

Lu
Review №59

Researching HVAC companies in San Antonio is non-trivial because there are a countless number of them. We took the time. In fact, the vetting process took several weeks. In case you havent taken the time to do something similar, this is one of the most highly rated HVAC companies on Google. They had a 5.0 rating with over 600 reviews when we hired them. Thats practically unheard of.I took estimates from seven different HVAC contractors to replace an antiquated HVAC system. One of those contractors was recommended by a neighbor across the street. This guy was going to provide me with a state-of-the-art Carrier system including a free air purifier built into the system. Cost? After the CPAC rebate for installing such an advanced system, the cost to me would have been under $10,000. Instead I paid Zimmerman $14,900 for a two-stage American Standard Gold series 17 SEER system. Why? One reason was Google reviews. The installer for the Carrier system had created a nightmare for some poor guy who thankfully took the time to write extensively about his experience, which included the installer leaving his lunch trash all over his attic. I called anyways because of my neighbor. When the same guy showed up at my house, he climbed to the top of the ladder and looked more or less directly at the HVAC system and then asked me where it was. When I told him it was behind the water heater, he got up into the attic a few feet and looked back in the direction of the HVAC system. He never walked back there. I was astonished. That was one extreme. At the other extreme of taking time to study the existing system was Zimmerman. Their guy walked back there and proceeded to have a 20 minute three-way video conference with their head mechanics. I overheard most of that discussion and was deeply impressed with their professionalism. Zimmerman likes to do things right the first time. Their concern was that the unit could not pass inspection where it was located now.No one else had even considered this possibility or even mentioned moving the unit to a better location. It was crammed in so tight that maintaining the unit was extremely difficult. I checked and their concerns were valid. There was a very good chance that those other six companies were going to replace the unit in the same location only to have it fail inspection. That would have been a living nightmare for my family.But what I really want to talk about is the quality of the install. Before the HVAC unit was relocated, most of the attic space in this house was difficult or impossible for me to access. This was a serious issue because we need to do a lot of electrical work and all of the wiring is in the attic. I explained all of this to the Zimmerman foreman and asked him to keep the middle of the attic spaces (underneath the ridges) open so that it would be possible to walk around up there. Im claustrophobic and this was very important to me. Furthermore, I explained to him that if he was not careful, the choices he made in running flexible duct would make life hard for the electrician.What these guys delivered was an installation so clean and well organized that I started comparing the attic to the inside of a church. Its immaculate. And the best part of it was the workers. I have never in my life--a significant part of which was in construction--met a crew that was as upbeat, polite, and just fun to be around. I would have been lucky to meet these guys at a formal dinner party. Having them working in my attic was a huge blessing.Everything about this company is exceptional. Everything. And oh, the system works exceptionally well including the really cool thermostat they installed. But in case we ever want to make some adjustments, these guys installed manual dampers to make it possible to adjust the airflow. No one asked them to do that. Im so impressed with Zimmerman that I will need time to work on and improve this review. Next time Ill take some pictures of their work and add them to this review.

St
Review №60

Trey was exceptionally professional and was able to diagnose the source of the problem in under an hour. I am now back inside a cool house. 🙂

Ch
Review №61

Excellent service, very professional. thank you for being so great!!

Fi
Review №62

Very professional and responsive! The problem was diagnosed within 10 minutes…the part was on the truck and we were cooling down 15 minutes later!

Me
Review №63

Steve was professional, knowledgeable, courteous and efficient. Glad I chose Zimmermann’s.

Ma
Review №64

Tray was awesome! He went above and beyond for my family. I had so many questions, and he took time to go over everything. Made me feel confident as a new home owner. He’s my a/c guy from here on out.

Ke
Review №65

Zimmermann is a professional and responsive A/C and Plumbing contractor!! Every thing that I was promised went perfectly!! The contractors all wore masks; and were extremely polite and answered every question

se
Review №66

The technicians were on time and extremely professional. Answered all of my concerns and emailed me the quote right away.

Al
Review №67

Amazing!! Taylor, James and Luke worked for two 12 hour days, putting in a double unit into our house! They were accommodating, polite, and incredibly professional. We could not be more satisfied with the service and treatment from Zimmermann!

Re
Review №68

I have experienced 15+ different HVAC companies in the past 20 years having lived in my own homes and rentals over the past couple decades. Zimmerman is by far the best company I have ever dealt with. I bought three new HVAC units because my old ones were dated and was anticipating they would go at any time. The entire process was seamless, efficient, safe, professional and top notch. Zimmerman employees are extremely professional and go the EXTRA MILE to ensure the customers happiness and confidence. Terry was wonderful in guiding the process and what to expect, and he was very communicative about all questions and needs. I will continue to use Zimmerman my tenure in San Antonio. I am so glad my neighbor recommended them! I will also be recommending them! FANTASTIC JOB!

Ky
Review №69

Taylor, James, and Michael did my install last week for my full HVAC system, 100% new ductwork, all new blown-in insulation, and installed my new aluminum attic ladder. I absolutely will be referring everyone that I know to Zimmerman for any heat, AC, duct, etc., needs that they have.I went overboard and got 9 quotes for systems. It was easy to realize that most of the other companies in San Antonio were trying to make a big payday on the install of our new system.Throughout the whole estimate process Trey was very professional, not pushy at all, and was very accommodating. I was really please when I decided to choose Zimmerman for the job and I got to work with Michael, the install manager. Michael, Taylor, and James, we’re very professional, worked hard, and kept me informed the whole time. If I ever have to do this again in a future home, I won’t be calling other companies for estimates, I will just call Zimmerman and get the instal scheduled because they went above and beyond throughout the whole process.

Mi
Review №70

Omar came to my house and was very professional and upfront and informative with me. No complaints here

Ch
Review №71

Trey was very knowledgeable, informative, and professional. Made recommendations but was not pushy. Will be using their services again.

Ro
Review №72

We are going to stay with Zimmerman Air Conditioning & Heating. This was the first time having Zimmerman out for help. Omar was our technician. He looked over and tested the system. He explained everything and showed us photos of the problem areas. We will get Zimmerman’s service and will ask for Omar to be our technician. It is easy to have confidence in a company when they don’t blatantly try to up sell and when one feels like there was value in the purchase. Good company and good technician!

Ev
Review №73

Very professional. Courteous and fast. Did 2 system removal/ new install in less than 2 days even though air Handlers were in 2nd story attic spaces. New systems run like clockwork.

Da
Review №74

Zimmermann Air was super professional and have helped me with several of my jobs as a contractor. Definitely recommend them for all your heat and cooling needs!!!

di
Review №75

Great young man very professional and personable.

Sy
Review №76

I found Zimmerman through a Google searchand decided to use them based on their positive reviews. I was not disappointed. Jonathan just completed my heater maintenance. He was punctual, informative and courteous. Thank you for the good work!

Su
Review №77

As a tenant, i dont get to make decisions, so my knowledge here is limited. that said, tech and office were prompt, friendly, knowledgeable, communicative.

Al
Review №78

We noticed our Air Conditioner wasn’t working around 6 PM, Zimmermann had it up and running by 9 PM the same day. Omar was very friendly, professional and did an excellent job.

je
Review №79

Trey was the technician that came by, he was a AWESOME- 💯 professional. He started working on figuring out the problem as soon as he got here. He was great, explained the situation in detail and provided various options for us to resolve the ac issue. He was quick, efficient, polite, professional. He fixed our problem the same day! We thought we needed a new unit since it was a 1997 ac but it just needed a flushing of the drain pipe - and now it’s cool!! He did offer options for the future if we are ever interested in a new one but he did a great honest job without trying to upsell us on a new unit now when ours was an easy fix. I highly recommend this company- especially if they all are great workers like Trey! Honesty will keep my business and I’ll definitely be calling them when I need a new unit. A+

Ba
Review №80

Signed up with Zimmermann air conditioning for annual maintenance of our home AC units. The process of contracting, scheduling our spring AC check was easy and efficient. Mr James Melton (Service Manager) came over to our house on time, was courteous, professional and seemed to know his job very well. Completed the job to our satisfaction and gave an honest, clear and accurate assessment of our units and suggested some sensible upgrades which we would like to consider in the future. Thorough job well done. One of the few companies that actually walks the talk. Highly recommend them for air-conditioning maintenance.

sp
Review №81

Eric from Zimmermann AC was well knowledgeable about the repairs that needed to be done and he recommended a plumber first to unplug drain pipes. Another AC company came before and said a plumber was needed to unplug the drain pipes, but they never diagnosed the actual AC problem. I was very happy with the professionalism and great service Erick provided during his visit. No doubt I will use Zimmermann again!

Sa
Review №82

Trey was a great help to us today. Coldest day of the year so far and Zimmerman sent Trey out to check our heater the next day. He was professional and courteous, and was able to fix the unit the same day. He took the appropriate Covid precautions, which we really appreciate.

Ma
Review №83

It’s very tough to find someone that you can trust when it comes to AC. I reached out to Zimmerman air conditioning and heating and we had a great experience . The whole team was there to help, very professional and responsive . We received service in no time and it was very affordable.I’ve been referring them to family and friends.

Ja
Review №84

We called several AC companies and even paid the service fee for them to leave after their outrageous quote and lack of professionalism. Then Eric came out today from Zimmermann Air Conditioning and was AMAZING! He showed up on time and was extremely friendly. He showed up with a mask on which is great during these covid times and even put on booties over his work boots when entering house.He was very understanding to our issues and did an excellent job explaining what was going on with our unit. He provided some fantastic options that were all very reasonable and better than quotes we received from their competitors. We happily paid and will definitely be calling Zimmermann for any of our air conditioning needs.Zimmermann now has a customer for life and when we need a unit replaced, there will be only one company we call and that’s Zimmermann! Hopefully we continue to get Eric to service as well since he was the best technician we have ever worked with for our air conditioning needs.We will definitely be spreading the word that Zimmermann Air Conditioning is the best and ONLY ac company to reach out to for all your air conditioning needs!

Pe
Review №85

Prompt service, honest work. Trey came in and diagnosed the problem and took care of the problem quickly.

Ar
Review №86

My AC wasn’t cooling like we expected it to and was shutting off before reaching the ideal temperature. The folks from Zimmermann showed up promptly and professionally and now we’re back to cooling like we expected. It’s hard to find a reliable AC company that doesn’t take advantage of you but now I have. Customer for Life!! Highly recommend these guys!

Be
Review №87

Weve used Zimmermann for many years and have always received excellent service and workmanship. Trey Alder just did some work for us and did an excellent job. We highly recommend them.

Je
Review №88

Extremely professional, courteous and honest. Performed all work only after fully explaining the intentions to correct the air conditioning issue. There were no surprises during the visit. Thank you very much for the experience. Will definitely call Zimmermann A/C & Heating for future needs!

As
Review №89

Heroes come in all forms… even air conditioning technicians! Seriously saved the day when it was 90° in our house! Thank you!

Br
Review №90

Thank you so much for being so responsive. I have a home warranty company that couldn’t get a contractor to the house for more than 2 days when my AC went out when it was 104 out. I contacted Zimmermann, they came the next day and was honest, transparent and fair with pricing.I will definitely use them and recommend them in the future. I found them through great reviews on Yelp and grateful to have found them.

Jo
Review №91

Professional, friendly, reasonably priced, and upfront about the costs. Highly recommend!

Ma
Review №92

James Melton, the Service Manager, performed my service. He was on time, very knowledgeable and quite amiable. It was a simple fix, and he was kind enough to replace my fuse at no charge. Given such excellent customer service (he could have charged me), I will be hiring them as my maintenance company in my new home. Thanks, James. You have won a customer over to you.In addition to above, Trey the technician did an outstanding job with the upgrades done just today as well as his explanation of all that he did. A class act

Jo
Review №93

A popped transformer caused a power surge that completely fried our electrical components in our AC. James M., the service manager, came to our house on a Saturday afternoon, spent several hours testing and attempting to repair what he could. He then followed up promptly on Monday and Tuesday with new electrical components and by mid day Tuesday, our AC unit was rebuilt with all new components. He was honest about the outlook of our unit and hopes of a repair. The best part is that our AC has properly installed higher quality components than what we bought the house with. I’m very pleased with his service, and I strongly recommend you utilize this company for your future heating and cooling issues.

Lo
Review №94

Highly recommend. Professional and reliable. I needed maintenance for my heating and AC. Throughly completed without any pressure to buy additional services. When asked, they were able to provide info on future services and equipment that I might want to consider.—-Thank you!!

Ve
Review №95

Miranda was very responsive & coordinated an appointment for us the same day. Omar came out and did a diagnostic assessment, offered suggestions with prices and provided details about the service plans Zimmerman Air offers. Great information, reasonable service fee, felt assured the system was functioning properly and no sales tactics or being pressured to purchase necessary services. Top notch all around!!!

Ri
Review №96

Great service! Had to have my complete HVAC system replaced and was politely walked through the selection process with Terry, who was very knowledgeable and patient answering all my questions. We had polite, courteous and knowledgeable team of guys that came to do the install. Through each stage of the install Justin kept me informed on their progress until it was complete. I had no worries as they did the install knowing they were going to get it done right. Thank you Zimmermann A/C!

Mi
Review №97

Jonathan was awesome. Nice, professional and knowledgeable. Would happily use their services again.

Ro
Review №98

My entire experience with Zimmerman has been excellent from the beginning. Vanessa, James, Melissa—each one is kind, professional and patient! I received a call before James arrived, confirming the time—and he was on time! He was very thorough and explained everything so I could understand what he was talking about. The recommendations were sorted by what was really needed and what could wait for later. James was careful to explain why the recommendations were being made as well. I am so pleased with Zimmerman. I highly recommend this company without reservation.

Al
Review №99

Jonathan from Zimmermann came out to service our 2 AC units today. He addressed all of my questions and concerns with (layman’s) terms/explanations and photos. Not only was he professional and courteous, but had a great personality! Our house is on the market and I am confident that all requirements have been met to satisfy the condition of both units! Thank you, Jonathan/Zimmermann

Ad
Review №100

Trey was awesome. Very well versed in system knowledge. Did the job well and provided info.

Information
100 Photos
100 Comments
5 Rating
  • Address:7790 Mainland Dr Ste 101, San Antonio, TX 78250, United States
  • Site:https://zimmermannservices.com/?utm_source=GMB&utm_medium=organic&utm_campaign=sanantonio
  • Phone:+1 210-880-0885
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
  • Furnace repair service
  • Heating contractor
Working hours
  • Monday:8am–8pm
  • Tuesday:8am–8pm
  • Wednesday:8am–8pm
  • Thursday:8am–8pm
  • Friday:8am–8pm
  • Saturday:8am–8pm
  • Sunday:8am–8pm
Offerings
  • Repair services:Yes
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