Air Authority has the most professional team! They respond quickly and are always accommodating. There care and service is spot on and honest. I highly recommend their team and service. Angel was amazing and took care of my AC issue with ease. Thank you!

When I called into the office, Rose was very friendly and was to fit me in the schedule. Robert showed up on time and is very knowledgeable. He was able to get the split system up and running very quickly. He was able to give me recommendations on use and maintenance. Their pricing is very reasonable. I highly recommend Air Authority!

When we discovered our Carrier A/C had stopped working, we phoned Air Authority and they (Rose) set us up with a priority appointment. The Technician, Juan, contacted us before he came over and when he showed up he performed a visual examination and a complete testing of our unit. He accurately diagnosed the problem and thoroughly explained our options to us. We then paid a fair and reasonable Service Call fee.After sweltering overnight, we recontacted Air Authority and reset another appointment. Juan recontacted us and returned with the required part in hand and repaired our unit. He then retested and re-inspected our unit and completed the billing. We paid a fair price and are totally pleased with our interactions with Air Authority (Robert, Rose, and Juan).

Communication and service were at high standards. Excellent company I recommend to my clients in the Real Estate.

Due to Jon Wayne giving me the run around, I decided to go with Air Authority for my routine inspection and maintenance. Robert was punctual, informative, and very professional. He answered all of my questions and gave me tips on how to keep my central AC running efficiently at all times. They offer several maintenance plans to keep your system running 100% all year long. Highly recommend!

Air Authoritys response and quality service was first class. Their proposal was detailed and easy to learn more about the systems they were providing. We chose their top Carrier Infinity series unit and are very happy we did. My wife enjoys the cool feeling inside, and the very quiet unit outside. Thanks again Chester, for the quick professional service! Highly recommend!

Air Authority’s team is friendly and knowledgeable. This team responds the same day and their technicians are courteous and punctual. Jerry did a great job explaining our issue and provided some tips for the future. Our home insurance company has sent other companies out with extended wait days and incomplete work. We paid out of pocket for Air Authority and will continue if needed. Their prices are reasonable and quick response time is worth it.

Just a few days ago. Called in house thermostat was showing 78 degrees and rising even after reset, with no flow through cents but system running. Robert, showed up within 20-40 mins from call time. San Antonio, TX gets really muggy and hot, so being so prompt was important. Air Authority has been awesome, from simple to complex as well warranties they offer. Thanks Air Authority.

The technician who serviced our unit was knowledgeable and quick. Great job.

I was very impressed with the thorough service I received. I was grateful that Robert corrected a fire hazard left by another company in my AC unit. I am happy I signed up for their service plan.

My thermostat was reading a higher temp than what my house actually was so it needed to be replaced. I was able to make a same day appointment and Robert was at my house within 2 hours and had it fixed. Thank you Air Authority and Robert for the great service!

They replaced a defective system.

I would like to thank Greg who came out after hours and identified my a/c problem and fixed it within 30 min he did a outstanding job and very professional, great job Greg

Always a timely response. Very professional. Ive used their services for over 2 years and am extremely satisfied.

Air Authority, LLC provides maintenance to all our systems including our home and business.They are trustworthy and honest with their pricing and servicing.We recommend them for any AC & Heating needs.

Fantastic customer service, honest, patient, and explained everything I don’t understand about AC work in layman’s terms I could fully grasp. Our tech, Sam, was courteous, congenial, and never rushed the job. After a first resolution to determine why our house wouldn’t cool was unsuccessful, Sam came back out soon after the request, troubleshoot extensively and discovered the less than obvious issue that he immediately remedied. Within an hour our house was cool again and done so at an affordable rate without any efforts to up-sell products or unneeded services. Highly recommended and will continue to use in the future when the Texas heat takes over!

We had our A/C installed by Air Authority about two years ago. This morning we woke up to discover the system had failed. During a week with record high temperatures, we called for service at 10:35 and had a tech onsite by 11:30. The system was back online by noon.Greg, our technician was friendly and professional.

Great AC and technical knowledge. Had my mini-split go out after messing with the electrical myself. They saved me from buying another unit. Chester and Robert are great guys. Feels like they are family.

Testimonial: Thank you Service Technician Mark, of A-US Air Conditioning. First I contacted customer service. They were very busy due to the cold weather I am sure, so I left a message. I not only received a call back but two call backs and from different customer service representatives. They were extremely helpful and courteous. Soon I received a call from Mark the Service Technician. Over the phone he was very courteous and truly seemed to be concerned about my service call. We made an appointment and he arrived before time. (I know, can you believe it.) Mark was very precise in explaining the diagnosis with my heating pump and meticulous in fixing the problem to my satisfaction. Clone him he is a true expert!T. Ramirez-Tubbs, San Antonio Texas

Always easy to work with and on time!

When it comes to heating system repair and youre looking for a friendly and fast service, I highly recommend Air Authority. The staff is responsive and efficient. I will definitely use them again in the future.

I have used Air Authority LLC several times in the past few years and the quality of their work has been very professional. I would very highly recommend Air Authority to friends and family. Also, their techs are very curtious and respectful.

Honest and very informative. Will try and get you the best deal without overselling.

One of the things I love about this company here in San Antonio is when I hired them for air conditioning repair, I was able to get some great discounts, too. Plus, their technicians are very courteous. It was a great experience and I get to save a lot of money in exchange for an excellent service.

Great service. Honest. Very informative. Explained to me exactly what they were doing and why they were doing it while servicing my air conditioner unit. Signed up for their routine service. Great guys!

Great experience. Prompt attention, reasonable prices, friendly technicians. Didnt try to up sell on things I didnt need.A wonderful alternative to some other local companies.

I recommend Air Authority to anyone who is looking for a quality A/C and Heating company...both from installation and for service after the sale...you cant go wrong with Air Authority !

Air Authority is extremely responsive and very reasonably priced. Have two houses and have asked them to service both. Had one unit replaced at Christmas a few years ago, very professional and respectful of property. Call Chester for a bid on a maintenance agreement, service, repair or replacement needs.

Absolutely the BEST A/C company in San Antonio! They were my second opinion when I was told 3 years ago that I needed a new system & all I needed was freeon. So when my A/C really needed to be replaced, I knew who to call. Installation was fast, easy & professional & follow up service has been exceptional!!

They do a great job and even came out in the rain to work. Great customer service and extremely professional. I highly recommend them!

Air Authority was extremely helpful and professional. They worked diligently on my A/C problem. It as repaired in minimum time. They also assisted me with another related issue which saved me extra money. It would be my pleasure to recommend them to anyone.

2 days after “tune up” my A/C stops cooling. Had been working fine for 3 years previous to appointment with no service or maintenance. Weird, huh?

The ducts of my HVAC system started to emit this foul odor so I called them right away. They were able to diagnose the problem immediately and I went ahead with their service. I am very satisfied with their duct replacement. No wonder they are the best here in San Antonio.

One of the most professional contractors ive ever worked with...and ive worked with alot!

Used them a couple of months ago because my AC went out. They are a company that works with my home warranty, American Home Shield. Got an appointment quickly. The guy showed up on time and fixed it the first time. So far so good.

The technician called me prior to coming. He was very polite and knowledgeable. Got to work right away to fixed the fun on the AC going. It was a cool experience after all. Thanks a lot.

Repeat customer; continued great service!

Scam rip authority, screw authorities. Senior authorities more like. Will never do again. 5% off for senior or military. $200 for 10 minutes.

Excellent customer service, very professional and courteous. The technician clearly explained what the issues were, what actions were required to correct, and took care of it efficiently and effectively.

Great friendly expert service. They showed up exactly when they said they would. Air Authority is a very honest company.

Other company came in gave me an outrageous estimate. A Friend to me to call Air Authority and have them take a look and sure glad I did. They came out on time took a look at my system, showed me the problem and gave me an estimate that was almost 65 percent less then the estimate those other guys gave me. llThey has me up and running within two hours and that included the time it took to go get the part they needed. They were professional, courteous, and cleaned up after themselves. Was so impressed signed a Maintenace Contract right there and then. Great Job Air Authority, keep up the great work.

Great service. Was in and found the problem right away. Able to find another part locally and repair the same day. Never been so happy to have my A/C back.

This company took 6 visits to get the air conditioning fixed. They were sent to us by American Home Shield. I had to work from home on multiple occasions waiting for a technician that was either late or had no idea what he was doing. They allegedly fixed the issue in May but the unit conked out in August. They are beyond unprofessional or competent.

Very professional

Cheers to THESE A/C company for sending Jerry one of their tech to correct the mess that Travis and his boss Jim from Sa Specialties made and were about to do.

Affordable, reliable, quick and efficient. They did what they said they would do. We will use them again!

Over all a great experience. From beginning to the end, everyone we dealt with was pleasant, courteous and helpful.

My AC died so I immediately called Air Authority. They gave me a couple of options before coming in to my house. The team arrived on time and before I know it, my AC is saved.

Great company to work with. Replaced old system that died. Quick, efficient and cleaned up afterwards. Recommend as HVAC service/replacement company!

Waited more than a month during a hot summer for the replacement compressor to arrive then the coolant was down 3 pounds by the second year of operation. Compressor sounds loud and old now.

AVOID AT ALL COSTS!!! This is THE WORST HVAC company in the San Antonio area. They improperly installed a air coil unit in my home in December 2015 and it never worked right. Each time I called to have them return to service the system, they never answered, and never came. The unit has leaked throughout the summer, causing me to keep the temps high though the summer. They are worthless. They hire ex-cons to do the installs, and dont do any of the work to code or any standard. They are a sham that are connected through Home Shield insurance. If you are ever recommended this outfit through your home owners insurance, or another means, seek a 2nd opinion by all means.

Their team came in, and did what they were supposed to do. That included cleaning up after themselves. Very professional and did a great job.

Fast and friendly service tech. He was very detailed when serving our heating unit.

First used Air Authority after a previous A/C firm screwed up the wiring. Just had a service performed - easy to schedule, work was on time, and very thorough.

Fast service. Very accurate in the diagnostics. My AC is working great.

Great professional service. I highly recommend for all your A/C needs.

Sorry, This is to correct a prior posting for Air Authority LLC, I mistakenly posted a 2 star rating for work that was not done. This is not the company that did the work on my AC, Sorry for the confusion and negative rating.

Awesome job! Friendly knowledge staff.

First time using air authority, wow. Great timely service. Rep was fri endly and explained evertything, from thr pproblem to optio nd. Couldnt be happier. Thanks guys.

Came out on new years day, sure they all will charge a bit more, after all its a holiday, but came and fixed the heat,

Great company to deal with. Honest people.

They did an excellent & professional job and knew their business.

Very professio al. on time and very thorough.

On time, job done perfect and quick, very nice work crew

They were great and I high recommend them. I signed up for yearly service.

Knowledgeable, affordable and efficient service on short notice. Sam was super!!

They did a wonderful job. I would highly recommend them.

Sam the Technician was very thorough and professional.

Indeed very professional and honest people

The technician isolated the problem quickly and repaired the A/C system efficiently. Will use them again.

Very knowledgeable very helpful great experience

Excellent service found the problem on the air unites had it running in no time.

Prompt, Efficient AND Reasonable!

Never used these people ever. Didnt know who they were till I goggled them????

Showed on time, clean job, will use them next year

Because i work there! :)

Very honest people

Excellent Service!

GOOD PEOPLE

Good job