I was 5 months pregnant when I met with David and talked to him about signing up. I let him know that I was expecting and if there would be any issues with me coming in after having my child in stroller and was told there would be no issue. Had it been told that there was I wouldn’t have signed up. And I know it could be a safety hazard which is why I asked before signing up. She’s too young to be in the child care also. When I brought it up they said “we would never say it’s ok to workout with a stroller”Now to cancel I have to pay a cancellation fee of $200?

My son And I started this AWESOME gym last week and I have to say that the people are so cool. They are good about getting you set up on a routine. I would recommend the highest level of membership because of all the perks you receive. Spiritually and physically there is no place like it in San Angelo. Thank you Tru Fit for everything. Elliott and Bryan are the two trainers we have used so far and they are awesome. They really care, not just about you as a person but your physical well-being as well. Thanks guys

This gym has so much potential but you can see the Management staff doesn’t really care. Cleaning station are like 15feet apart, the restrooms are disgusting.

Its a good set up but the contract is the worst part and not only are you stuck there, nobody works out its a big social gathering always waiting for weights that people are just standing over taking pics or mingling! And oh yea did I forget your stuck there if you dont like it...sorry good gym bad representation of a place to get it in!!

As soon as you walk in you feel welcomed! The staff is friendly and helpful. I definitely trying it out. They even have a kids room with various activities so you can workout while your kids play!

This places seems to be 100% legit for my first week. The people are friendly and the equipment works unlike some places I habe been too. They have a mix of some of everything you could want. Military discount is welcomed but have a set of orders handy or a DD-214.

I cancelled my membership in person in April, was told that I would still be charged for April due to the billing cycle already being started. I was again charged in May, June, and now again in July. I called each month and was told it would be taken care of and would not be charged. Three months later I’m still being charged. I was treated rudely and poorly by the operations manager, Porschea Vann. She yelled, screamed, spoke down to me, then hung up on me.

Great gym, love the group classes, but DO NOT EVER sign up for personal training at this place. They pressure you into signing up more than car salesmen! They act like theyve told you everything on the contract but havent. Once you are signed up, they never give you a straight answer about how to cancel! They take every last penny they can without a care in the world about the person behind the contract! They raise the amount any time they want without notifing the contracted... I told them I wanted to cancel they said Id have to wait till my contract expired. Once my contract expired, they automatically re-enroll you even though youve notified them that you wanted to cancel. You call the corporate office and tell them you want to cancel after getting billed again, they say well its probably the previous month that youre getting billed for. You get billed again and then they inform you of the 30 day cancellation notice. You get billed again and then they inform you that they need the notice in writing. You dispute the charges with your bank and win. Think everything is over, 6 months later without any written mailed or emailed or phone call stating that you have a balance and your membership is still active, THEY SEND YOU TO COLLECTIONS!!! You get a copy of that wretched contract and read that a written mailed statement to cancel is NOT ENOUGH like they said it would be, NO THEY WANT A CERTIFIED LETTER!!! UBF PERSONAL TRAINING is the most unethical and not fraudulent company I have ever dealt with!! STAY AWAY!!! Here is a response from the OWNER about how to cancel and not succeed!! He states all you need is a letter mailed to them, but even HE gave you WRONG INFORMATION because you need a freaking CERTIFIED letter, if not, they will throw your letter away and act like they never got it! Sorry Jared Grey from a previous review, you got the wrong information yet again!

I had to relocate for work, and was told there wouldn’t be any termination of contract fee, because there was no other gym where I was going to be living at. I couldn’t get a hold of the manager for two days. I was told I was going to get a call back, never did. Sent them two emails of my proof, where I canceled the membership. Never emailed me back. Was left in the system to be charged and they told me there was now a fee. When in reality they just didn’t cancel my membership there and then and forgot about it. So I had gotten charged $32 for another month, that I won’t be using because I moved. Poor staff.

The gym environment is great but everything else is terrible!!! Started personal training here in July on a 6 month contract for $75 bi-weekly for 1 session a week, received about only 5-6 sessions from two different trainers, Adrian and then Chase. Have been getting charged still to this day, 8 months later. Have spent over $1500 in personal training that I have not been receiving. Wouldn’t recommend the personal training to anyone. Very poor communication with trainers and management!

I loved the gym; especially since they have a daycare but the front desk staff was not very welcoming or helpful, they didn’t ask me “How can I help you?” or help answer any of my questions, I had to interrupt them to ask to speak to a manager about memberships and to take a tour of the gym, other than that I loved it, maybe just need a little more training on how to welcome your guests.

Tried to cancel membership 3 times, went in the club signed the paperwork in February. They kept billing me all the way through April. I had to call the corporate office to cancel . The manager at san angelo club avoided 3 of my calls and never called back. Poor management. Also the gym is usually dirty. So many other clean gyms in san angelo

Thank you Trufit for such an comfortable place to workout!!! 💯💪🏾🥰

This is one of the biggest gym facilities Ive been a member of, and the selection of equipment ranging from free weights to machines are excellent. Some machines and weight plates could use a touch up but otherwise this is a great gym. In regard to lifting, my personal trainer Lance helped me get the edge on lifting as he was both knowledgeable and passionate about the whole process to reach my individual goals. And lastly, the Combo6 and TruPower classes are absolutely killer workouts yet the best part of my day, theres not a second that I do not enjoy going to those.

Ive had the best experience since I signed up last week everyone is super nice and my trainer is awesome. I love trufit

When we went and toured the workers never presented the option of the $10 membership only the middle tier. Considering I came from Planet Fitness I would have obviously picked this option if I had known about it. When I tried to contact the manager to resolve this, David specifically, he was completely unhelpful. He interrupted me so many times and when i stated my concern his response was that he always tells people about the cheapest plan. He then concluded to tell me to just cancel my membership if I felt deceived and that he didn’t want unhappy people at his gym. :) Thanks David!Also they will spam you with phone calls and are worse than used car salesmen.

One of the only gyms in town that has child care and has decent hours. It’s a shame I had to cancel my membership. it’s too Crowded so even though they have a lot of equipment most of it’s taken out anyway. The people that work there are a bunch of kids. And you can tell the manager is in over his head. I know anybody else that goes to Trufart and likes to use the cables towards the back by that Fairly big aerobics room Hates having to listen to this ear shattering bass coming from out of that room. If you try to shut the door so you can hear yourself think. there might be some Methed out personal trainer girl come open it back up just to tell you that the Music has got to be blasting loud because the floors are wet!...”what?”🤷🏻‍♂️

The fact that Brian doesn’t allow you to work out with a buddy and help correct form or count reps for a friend whose barely getting started in a gym is ridiculous, correctly form helps prevent injuries. Brian is selfish and expect EVERYONE purchase personal training. So if you want to work out with a buddy forget it. Just go to planet fitness.. something I’d never say but at that point it’s better.

It was my first time at trufit I absolutely loved it

Good facility, great staff, and workout environment gets me pumped!! Great gym overall!

I would recommend any gym in San Angelo before I would tell anyone about this one. Poor management and the trainers are even worse. It’s extremely hard to find a good knowledgeable trainer these days since you just have to pay money and do online classes and that’s it. Being a trainer has become trendy and because of this it’s over saturated with awful trainers. And this gym is the worst example.

Was a member at this gym for 13 years. Prior to Tru Fit’s acquisition, it was wonderfully managed. Unfortunately that is no longer the case. I was quickly relocated out of state for work and have attempted to cancel my membership. Tru Fit’s management has neglected to address my cancellation and is unwilling to abide by my contract. A contract they legally assumed after the purchased of the gym. Spend your money elsewhere and don’t deal with the hassle of these crooks.

I would like to express my personal experience with the TruFit training staff, especially Brian R. and Chase. This team is more than qualified to train and surpass any personal goals for any individual. I can speak personally of my own experience. Anyone who disagree’s is more than welcome to come and go head to head with me on the floor or in the boxing arena. I welcome your challenge. No different than how my trainers challenge me.. let’s get it on.. I doubt you could keep up.?!

Great gym, highly recommend it! Brian Rasberry and all the other trainers are very knowledgeable and care about the members. Great team all around. Best gym I’ve ever been with...come on in!

Trufit is a great place to workout. Atmosphere is welcoming and there’s plenty of equipment and machines. Staff is friendly and helpful

I’ve been to a couple gyms before but trufit don’t compare to the other ones. It is ran professionally and and is well taken care of. All the workers and gym trainers there are pretty awesome themselves. They treat everyone the same and takes cares of everything and everyone. There’s so many machines and equipment to choose from so your not doing the same ole stuff over and over again. I’d definitely recommend trufit over any gym.

They are the most dependable gym in town they are open even in bad weather. Nice people plenty of athletic equipment .

I have been going to Trufit since March of last year and it was Brian (great job Brian) that sold me on signing up for personal training and is one of the best decisions of my life. My trainer (Ryan Chadwick) is absolutely amazing. He pushes the right amount, gives praise when its due, and just all around goes above and beyond for his clients. I have had my up and downs while trying to achieve my goals and some days it does show, but it never went unnoticed by Ryan and he would ask me if I was okay on those days. At this point while he is still my trainer I actually consider him a friend as well now. Personal training is important especially for beginners like myself. Its strange how the slightest angle or change in posture can change a workout and the effectiveness of it. Ryan has been a great teacher in this aspect as well. All around im better prepared not to mention the significant difference in how I feel and look now is very much because of the person he is. The gym is massive which is great during this time of covid it allows for social distancing and I see the staff walking around at times wiping off the equipment as well.

Ive been doing personal training with Dillion at Trufit for about 4 months now, and my body has changed so much! Im stronger, and more confident using the gym equipment. He encourages me and develops workouts to target my specific needs. Dillion is very knowledgeable about fitness, and easy to talk to! Im so happy I committed to doing personal training at Trufit.

TruFit is the best gym in San Angelo if you ask me. They have more free-weights and exercise machines than anyone in town. Their prices are reasonable and the employees here greet you at the door every time; you will feel welcome here every single time. The place is clean and the remodel is starting to look great. I enjoyed Zumba today.

I love this gym, going from planet fitness to this gym was probably the be decision I’ve made but one thing I don’t like is the fact that the trainers can steal a machine away from you when you were on it first. I don’t pay the amount of money I do to not be able to finish my workout and having to find something else to do in the middle of my set. Other than that, this is the best gym in San Angelo!

Great training! My trainer Adrian challenges me.... getting back lean and motivated

I have been with Trufit since they opened. The staff is always ready to answer any questions. I do not have adequate words to describe how helpful they are. I decided to up my game and hire a personal trainer about 8 months ago. I have not only learned a lot but we have finally broke my year long plateau. I will forever be loyal to Trufit.

Came as guest, jokingly (but honestly) said Id consider a membership if they got power racks/ deadlift platform back because I already got a few free memberships at powerlifting gyms, as I just got off of active duty, and got told to not come back. Also have been sent multiple spam texts since the switch from heroes happened.

Poor management and the trainers are even worse. I would recommend any gym in San Angelo before I would tell anyone about this one!

Brian discourages sharing knowledge about fitness while working out with friends. Very unprofessional to be accusing long time members of breaking rules.

This gym desperately needs new equipment and especially treadmills. I am so glad I do not live in San Angelo because the old and dated treadmills and only (two?) stair masters made it feel impossible to get a good workout in. And as for the tanning beds.. a joke. A reason I cancelled at crunch gym was because of more tru fit locations and I’m slowly beginning to regret that choice. But on the plus side, the front desk people are very friendly and helpful!

Thats my spot!! Best gym in town 💥💪🏼

Horrible will be closing my account

I am so happy I am a member of this gym in San Angelo . Actually I feel like it is the best gym of San Angelo . I used to be a planet Fitness member but when I walked into this gym I said “Wow “ ! Ii was totally impressed with everything they had to offer for a gym membership so I quickly changed gyms . I love the workers here there so friendly . I also love the classes they have to offer . I have been a member of a lot of gyms in my past I would have to say this is by far one of the best gyms .

The gym constantly charges at random and the personal trainer that I was paired with was not certified, was always late to our sessions, would often cancel the sessions because he forgot, he would leave to talk to other people who were working out and would constantly forget what I was supposed to do. When the gym was shut down due to the pandemic the gym was still charging me. After contacting several gym employees I still havent received an answer. It has been almost a month. Overall terrible customer service and they really only care about the money. Will never get another membership here.

Do NOT sign a contract with this gym unless you can afford an attorney to get you out of it. This gym illegally refused to honor a contract they have with my employer offering free memberships to employees. They have told me multiple times they are “unsure of the contract stipulations” after they discussed them with my GM and told my employer they would honor the contract, and continued to charge me money for my membership after the fact. They refuse to cancel my membership until I pay the money that I never should have been charged in the first place. I’ve given them plenty of time to figure out what their contract agreement is and make this right, and they have continued to give me the run-around. While I’m sure my situation is unique, and it’s unlikely you will find yourself with this exact problem, I’m putting this out there because if this company was willing to lie and steal from me, it’s possible they have no problem doing it to other people. I will be consulting with my attorney on this issue, but at the moment I just want to give everyone a warning that this gym does not practice integrity in upholding their contractual agreements, and has no problem stealing from hardworking citizens.

I went to the gym for the first time this morning with a friend to try it out. The staff up front was friendly. The gym was a little dated but clean. The childcare staff was amazing, and my kids had a blast. After I finished my workout I decided I wanted to find out the details on pricing. Sue was extremely helpful with explaining everything to me. I then asked if I could speak to a manager to inquire about military discounts and details on the promotions. And then..............................................................................I met Harry, from Corporate. And it ALL went down hill! I honestly have never met someone who was as condescending and degrading as him. He was very rude, and should NOT be the one in charge to turn the place around. It was previously Heros Fitness, Tru Fit purchased the gym just recently. If Tru Fit trusts this guy to be in charge of training the employees on Tru Fits goals and future, this place is doomed. I really liked the gym and wanted to join but I cant get over the way Harry treated me for simply inquiring more about the gym and pricing. I will make sure to let everyone else I know; friends, family, military and my clients about how terrible this new company is, or more specifically Harry. I would advise to find a different gym than this one.

Great staff, clean gym, mostly nice equipment except for some older cardio stuff like bikes. I like that there’s a women’s only room where women can work out comfortably. I like the group classes, lots of energy and challenging workouts.

Worst gym ever! Stay away! The business is poorly managed with absolutely terrible customer service. I have been trying to cancel my membership for a year and have been unsuccessful! It seems like you become a member for life unless you come in to beg and plead for them to cancel it. To add insult to injury, the only possible time that you can come in and talk to the manager about cancelling your membership is Monday through Friday. I mean not like anyone has to work on business days for a living, right?! Now, in order to cancel it, I have to take a day off work. Do yourself a favor and choose any other gym in town. There is plenty to choose from.

Really love the gym, i can be overweight and workout and not feel judged by anybody. Nice staff, nice enviroment. First gym that actually makes me feel comfortable

Ive completed my 3 day trial and I love it so far. Its clean, non-threatening, and the staff is welcoming and polite. Ill give 5 stars after I complete the sign up process tomorrow. Thanks, Heroes!

Small town gym with a big heart and GREAT personalities!As an actor, I travel & train at Golds gyms all over the world. I have been in San Angelo visiting family, friends, and enjoying the solitude for the past couple weeks - The staff at this gym were awesome! Beyond kind, helpful, always courteous and greeted everyone that walked through the front door!The gym is clean....& this is coming from a germ freak that wipes down every piece of equipment before and after. The facility is well maintained and has a new feel to it. I wasnt expecting this in such a small town gym either!I went over to the Health Club with family member and was disgusted by the lack of training equipment, size of the workout area and for a Health Club how dirty the benches, equipment, & locker room was.I dont write reviews, but I wanted to let San Angelo residents looking for a great place to train or anyone traveling here that wants to get their workout on to head to Golds!Thank you so much for the kindness and the use of your facility!Chris Weber

Get your pump on at heroes fitness with a wide selection of gym equipment that is sure to get you in the shape you want. The massage chairs and bed are the real deal. The staff here is great and will go out of their way to ensure you are a happy customer. Dont get intimidated by others, folks here are eager to help you get in the shape of your life. The kids club is by far the best, my little ones absolutely love it there. Dont think about it too much, become a member and join others on the journey to a healthier lifestyle at the best gym in San Angelo, TX!!!

Came in as a guest and let me tell you, I will definitely sign up with Heroes!! The manager Ricky made me feel like I was meant to be in this gym. Smells clean, looks clean, and best of all has a great staff with an awesome manager!

Great gym for those who take lifting seriously and there is even a place for those who havent made up their mind as of yet. Healthy, positive environment and a low cost membership. I have been going to Heroes for over a year and I will remain a member as long as I am in San Angelo.

Fix the basketball hoop. It shouldnt take a month to fix a basketball hoop. I play there almost every day and so do a lot of other members. Any sporting goods store will have one. Put up a temporary one if your members mean anything to you. Please do something. I love playing there because I have bad knees and cant play on a cement court.

Love this place

I’m having a horrible time, getting a collection of my credit report. This is a scam. I paid more to be month to month, and cancel whenever since I knew I would only be intown for a couple of months. When I cancelled everything seem to go okay, I got a cancellation confirmation. Seven months after it appears in my credit report. Now I’m having to mail documentation to the collection agency. When I’m calling for Julie the manager they give me the workaround that she’s not there. Please avoid any business with this gym. It’s not worth it!

Been a member for 6 years .....always loved this gym over the others....... equipment is good everything is separated beginner, intermediate and then free weights lol.....the only thing(s)that could make this facility better would be a 24/7 schedule and also a pool/hot tub ....

Definitely a great gym! Have yall ever thought about giving away a free shake on peoples birthday, or for every year someone is here giving them a free one for staying loyal? I think that would be a great idea and shows that yall care about yalls customers 😊 Either way I recommend this gym to everyone 😃

Sign up with Tru Fit in San Angelo Monday and went in the next day to do a fitness evaluation since it was included for free for signing up with Tru Fit. Everything was going good and did a small work out with a trainer. What ruined the whole experience for me after all that was getting a sales pitch from the trainer to pay $175 more to have him train me three days out of the week. I mean come on really how come these big corporate gyms always have to charge so much to work out in their gym. After declining to pay for a trainer I walk of that gym pretty disappointed and frustrated because i couldn’t just go in and workout I have to be up saled to spend more money in a gym that is okay. So I went in and canceled my membership today and will not be back in their again. So if your looking at sign up at Tru Fit in San Angelo save your time and cash because your going to get sales pitch to pay more for a trainer and also they charge you another $48 every 90 days on top of your membership just for using their equipment that is not even all that. Totally disappointed in my short experience with this gym.

Been a long time members. Love the equipment and the the friends I made! One thing that could make Hereos Gym even better is if they were open 24 hrs a day all week. Theres already a few gyms in town that offer that and to be honest, when it use to be Golds Gym that what they promise when they first opened. Ill pay a few bucks more for some magnetic keys. It would still save me money having to join another gym.

Its a great gym as far as what they have to offer. The only issue with the gym is the management time after time get complaints of their employees harassing and in some cases their the trainers are sleeping around with members. I over heard recently that there was an issue with a member and a trainer named Matrix Alexander Lopez to be exact that he was sleeping with a members wife and the member got suspended while the trainer that is employed there didnt get fired or suspended for his actions. A lot of members are leaving due to the lack of respect and professionalism that is carried at Heroes Fitness here in San Angelo tx. Be cautious friends or this could happen to you!

Lift!

Very clean, spacious, and plenty of machines at peak hours. Lockers and showers so you can workout, cleanup, and head straight to work or school. 24 hours during the week is a plus but sometimes weekend hours are not ideal for my schedule.

Its a large facility. It is poorly managed. They do not maintain equipment well. There is an overwhelmingly large amount of treadmills of which half skip, 4 steppers 2 decent ones everyone uses and 2 that simply take up space. They invested alot in setting up tanning booths very few people use. They would have better served their members using this money for actual workout equipment.

Great gym to workout at. Clean facility, nice equipment, and friendly staff. Staff is always willing to answer questions and makes your workout a wonderful experience.

I only use the gym occasionally when I pass through San Angelo. But it has a great variety of equipment and is always clean. The day passes are a little pricery than some. But I will always use the place when I am in town.

The facility is huge and has all of the free weights and equipment that you could want. I love the womens only workout space, it makes working out stress free!

DO NOT GET A MEMBERSHIP HEREI had a year long membership with Heroes and on average used the gym at least 3x a week. I would give this gym a 2 star rating due to multiple leaks in the ceilings every time it rained, several pieces of equipment that were of bad quality, equipment replacement that took at least a month (I stopped going after a month and a simple kettlebell wasnt replaced among other equipment), poor entry supervision, poor sanitary conditions, no towels for member use, etc. However, I have to give a one star due to the fact that the agreement you have to sign allows heros to continually bill you for a month-to-month membership after your yearly membership runs out. Although this is expressly stated, there is typically a 30-day cancellation process and there are absolutely no refunds. From this information it is pretty clear that Heroes tries to squeeze every penny possible out of their members, and God knows they arent spending that money to make the gym nicer in any way.To help others looking for a good quality gym, please rate this review as helpful so others can see it.

Low lighting but all variety of machines an free weights💪🤓

Best gym has different weights not just 5 10 15 20 in between alot of room

I love it. The gym is bright and clean, the equipment functions, its clean, and neatly organized. The staff is very friendly.

I love this gym. It could use a little work, like the roof leaks when it rains, but other than that its great for what I need it for and the staff is very nice

I am not happy with this fitness center. I am new and all I want is for someone to help me. The equipment is intimidating. Ive reached out several times to the employees and they alays act like its an inconvenience and they rush through instruction. I am not and do not want to be a body builder. I just want to tone up and I thought these people were gonna help guide me. Wrong!!

The Ellipticals are falling apart. Every member pays $40 a year for maintaining and updating equipment. Just not seeing any improvements.

I am curious if I could go without paying a whole membership just pay for one day to use the basketball court

The absolute worst gym staff I have ever dealt with. I called in to cancel my membership months before my contract was up so i would not be charged after the contract was up but of course I was. And when I called to talk to the manager David he was very very rude and was not interested in helping me what so ever. I would not recommend this facility to anyone especially if this is how the MANAGER treats their paying customers.

Great gym for people who just want to come in and lift weights. Its a simple and cheap gym.

The weights are great!!! Clean, love the message bed and chair.

Front desk attendees are beyond rude and judgmental. Management has no regards to paying customers and believe that it’s their gym. There is always something broken down and decrepit in this gym. Your membership fees will go towards nothing. 0/10. Will it recommend.

This gym is filthy, stinky, and full of old equipment thats mostly broken. It was clean and neat a year ago when I joined, but the condition of the gym deteriorated during the time I was a member and I was rudely told there was no way out of my contract aside from paying the entire balance (hundreds of dollars). By the time my membership was set to expire, the front area was cluttered with tacky, useless, tanning stations and what had been the cafe was stuffed to the gills with eyesore massaging chairs--which is how it is now. Terrible.There werent any alternatives when I moved to San Angleo, but now there are. Go somewhere else!

Child care needs improvement, cleanliness, more supervision and dividing age groups. 2 year olds shouldnt be trampled over by 11 year olds...not cool. Employees standing in a small group talking about their weekend or guys with their backs to the kids, also not ok. I dont go to the gym much anymore because I have 2 small kids and the child care isnt good.And.....men should not be allowed in the womens bathroom!!! There are women and children using the facility and changing clothes, etc...men should not get a free peep show. If people are having issues with their gender, create a single unisex bathroom.

Its an OKAY gym to attend, but I hate that they have that little office in the back where all the trainers hang out and talk and bullshit all day while youre trying to work out back there. They really need their own out of the way place, not there being a distraction.

PSA: Heroes Gym is terrible, never go there! They are not military friendly despite them stating they are. 0/10 don’t recommend! Staff just wants to sell you. They care more about money than your well being. I’m especially talking about the UBF trainer service they have available.

The manager is a great person and very helpful ... the gym is a GREAT gym with people who don’t complain about slamming weights and it’s powerlifter/gym freak friendly ... I honestly haven’t been to a gym I like more ..: anything less than a 3 star is from people who already quit their New Years resolutions and are stuck payin because they did the contract that almost every gym does .. multiple powerlifters from Angelo state like to lift there ... it’s an amazing environment ... best gym in San Angelo .., and if I took the time to write this .. it’s gotta be true cuz I don’t like writing reviews

DONT WASTE YOUR MONEY. Eager to work out I paid for the full year at Heroes Fitness and started going daily and even got plenty of friends to join. I now regret joining and recommending this gym. My membership was revoked due to accidentally colliding a flipping/rolling tire with a wall. When addressed, instead of letting me pay the damages of the wall (which were minimal) I was asked to leave and never return. All the money I had spent on the year went down the drain. Now that I am denied the membership I paid for and all chances of ever returning I no longer feel obligated to withhold the knowledge of the terrible quality of this gym. It really sucks to see all that money leave your account only to witness countless people sneaking in because the staff isnt attentive or when they are, friends of the staff are still let in for free. For all you freeloaders, if you show up late enough to Heroes not a single damn person will stop you from entering and taking advantage of the place. Now that really didnt bother me too much but I plan on leaving no stone unturned in this review. In a nutshell, Heroes is probably the most unsanitary low budget gym in San Angelo. The trash cans in the locker room/restroom area were always overflown. I made sure to use the restroom before I arrived because the toilets were often clogged with residue of crap still on the seat for some reason. On rainy days sometimes there were no trash cans in the restrooms at all because they were being used to catch water dripping from the ceiling all over the facility. It stinks a lot of the time and on multiple occasions the floor has been sticky. Its encouraged to clean your machine/station once youve finished with it. They even have spray bottles and paper towel dispensers around the gym to do so. But just as anyone else can conclude, Heroes doesnt take sanitation seriously and fails to even put paper towels in the dispenser. I will say a lot of the equipment was decent if it still had a seat, padding, or grip. The indoor track is just the path in between the weights and machines. They put tape on the ground to simulate a track but it just looks ridiculous. Large free weight selection if the weights were actually in the correct spot and not scattered around the entire gym. But hey, if you can find them you might be able to get a workout in. It was sad to leave Heroes because I was used to the routine of it all, but Im happy to take my business elsewhere. They lost a loyal customer just like Im sure they lose plenty every year. Please explore your options before attending this gym.

Like the classes a lot and the instructors ate great.

I have really enjoyed the body pump, especially with Mary- she ROCKS! HOWEVER, I am contemplating leaving because of the child care. The staff in the childcare room are fine, but the layout is not safe for my 16 month old. Shes come home with a bruise on her face previously. Yesterday I approached the female manager about my concerns and asked why the toddlers cant have a partition of sorts to separate, because as it is right now, my baby can be trampled by a bigger kid, and theres no way to keep a good eye on her. The manager blew me off and said theyre not registered and basically had a non-caring attitude. SURE ENOUGH- I then picked up my daughter, who has a huge red mark on the side of her face- I showed the manager on my way out and she shrugged her shoulders...so uncaring, so disappointing, as I ve gone consistently 3-4 times a week since March 1st.

Love it! They have the best equipment for every fitness goal.

Great classes available and love how helpful and friendly the staff are!

Could use updated equipment, has great classes

Just got off the phone with this gym. I had to move to abilene due to work and prior to leaving san angelo tried to cancel this membership was told that we would have to pay one month more since they could not cancel the pending payment today they call saying oops made a mistake now you have to send a certified letter along with a 60 dollar cancellation fee. They cant do a credit of the pending payment nor a refund so total cost to cancel membership is 83.16 thanks for nothing heroes fitness. Beware so this wont happen to you.

Polite people and clean establishment . Thank you Heroes fitness.

Very clean, large facility. Staff was pleasant and helpfull

I was thinking of becoming a member of this gym for awhile. I came in for a trial period and couldnt remember when it ended. Apparently the contract ended the day before, because the guy who signed me up came looking for me. He was really rude to me and even TEXTED me after I left! After arguing with me via text I decided to end the conversation. He was very rude to me and I will never go back or even consider a membership to Golds Gym again.

They care about you and make sure your satisfied

Love the Zumba trainers at Golds Gym.. They make it so fun... A must go to have fun!!!!!!

If I hadnt already sign a contract I would change gyms. Equipment is always down, child care has weird hours and the employees dont care or dont want to put out the effort to answer your questions. Stay away.

I went in the middle of June and told the customer service person that I thought I was pregnant and I wasn’t it was a very bad Illness and wanted to freeze my account well the guy fails to tell me that I had to pay to freeze my account up front so I spoke with members of management to be informed that they fired the guy that had frozen my account and that I’m liable for the delinquent bill because I was misinformed by a member of there customer service the manager I spoke with was rude and refused to even help me to clear up the matter

I get it done on them weights lol! Tanning. Sauna. Whatever.

Great place all around

Great staff and rates

I like Heroes!!! Was jst very disappointed cuz they over charge me on my monthly payments. I was only suppose to pay $10 monthly and they took 43 dollars on my account. 👎