Great service. Friendly knowledgeable staff. When you pull up, you have an option of getting full service or just a car wash. You get out of your car and wait inside. Inside of the building is nice and air-conditioned with bathrooms, vending machines, sitting area and a small area that sells car fresheners ect ... there is also seating outside. It has been a long time since my car has looked this nice! Highly recommend this place!

Called to ask about car detailing and I couldn’t hear the person who answered the phone well, and she gave me attitude because of it. I also asked her how much car detailing cost and she seemed annoyed that I was asking. She was no help at all, told me to call tomorrow when the manager was there and hung up on me. made me not want to come here to get my car detailed. Will definitely use someone else.

I have been using this place for a long time now,And Ive never had a problem.

Amazing personnel that will take pride on taking care of your car. They go above and beyond to take good care of their customers. Will HIGHLY recommended.

The best place to have your car cleaned inside and out!

BEST carwash in town. Ticket writer girl is SO friendly everyone else is super nice. Only problem is the AWFUL customer service or lack there of by the front desk woman. She took FOREVER to count out my change. Asked a question and she said she didnt know and refused to find another employee to help me. Other than that BEST CARWASH IN TOWN.

Gentle Touch has the touch! They do awesome work!! Always pleased with your performance. Thanks guys

When I lived in San Angelo this used to be my favorite place to go to get my car washed. The last few times I came in while visiting family the customer service was awful. The older woman that works the front is very unprofessional. She doesn’t greet or smile at you when you walk in she just looks at you waiting for you to hand her your bill. I decided to go back in a few months later not thinking that the experience would be the same! The last time and probably the very last time that I’ll go in there I handed her my my bill and credit card. She forcefully and unnecessarily slams my credit card down after she’s done processing my payment and then throws the receipt and a pen at me. I questioned her as to why she would do that and of course she denied it. Everyone else there are very friendly but I guess there’s always a bad apple in the bunch that ruin it for everyone.

Best car wash in town! Everyone there is very friendly, very professional, and straight up awesome!Tooter our dog loves going every time and gets excited when we turn the corner to go!

Great place to wash my car.

Best car wash in San Angelo, might not be the fastest because like everyone else they are short handed but its worth the wait. It always comes out clean!

They dont dry them good enough.

They’re very good at what they do! I asked not use the hand brush when I sent my car in for the car wash and so they did. They can get busy but still always a good job.

Customer service has always been excellent in my experiences. I have been coming here for years and have yet to be disappointed. Great deals and great service with no known visible damages to all the vehicles I brought here. I will continue to come here and recommend them to everyone.

They were going to charge $20 for a mud charge. I told them my vehicle has been under a carport and not driven in 10 days...its dusty. I ask when they started this because i have used them several times before and have bever been told this. He said they are able to charge this because of the bad weather we had. They have just lost mt business. To gouge people thay dont need thay service. I understand that yes some vehicles do...but be honest about it and NOT charge everyone

Best bargain in town. All the help are friendly & hard working.

Best car wash in town, hands down. They even wipe the inside of my doors. And their 5 for 25 is a bargain! Five car washes for only $25. And no time limit on use.

Best carwash in town!!!Great service!

Took my work truck by here twice. They really get the bulk of the dirt, mud and dust off the vehicles and interiors. For $22.95 you get the exterior and interior cleaned in about 20 min. It is no detailing job, but it makes a difference. Always cars lined up here.

They always do a great job

Great job and great prices.

I’ve been a regular customer over the past year and they typically do a pretty good job—occasionally I’ll have to ask them to wipe the cup holder or something small they missed, but they do so without question and usually ask how my day is and make small talk while they correct it.But today I had an interaction that will keep me a customer for as long as I’m in San Angelo—I came by after an oil change because the auto shop splattered oil all over the place—but I also had a roof rack in place at the moment. I asked the gentleman if I could bring it through with the rack, and he asked the other gentleman to speak with me about it (who I believe he said was the manager or owner). He had long curly hair, pretty big guy. I didn’t catch his name. Anyways, when I mentioned my two concerns (oil and roof rack), he explained that while he hasn’t seen an issue with a rack since working there (10 years), he obviously could not take the liability on that (understandable!) but that since oil was sprayed accidentally, he recommended I get an undercarriage wash at a certain touchless car wash place in town to clean up the oil & also ensure no issue with roof rack. He was so kind and the fact he was willing to give up a sale in the moment to ensure my car got the attention it needed is why I’ll be back to this car wash exclusively (aside from oil and roof racks in the future lol!)

They always do a great job and even when it is really busy they get you on your way quickly. Staff is super friendly and I love the 5 for$25 card.

Best place I have ever been to, to get a car wash. The staff is super friendly and helpful. Do not go anywhere else.

Awesome job they do

Staff is very friendly, courteous, on time I go through this place maybe 5 to 7 times a week reason being to get customers car washed. Cashier lady is very polite and friendly.

They do their job and it is Good!!!

Carwash was great but looks like only the driver floorboard was vacuumed.

Very friendly and get the job done right and in a timely matter....

Great place to wash car. They are efficient and pay attention to detail.

They were very busy the day I went. I was second in line in one of the outside wash only lanes. The lady in front of me kept getting out of her car and putting things in her trunk. After several minutes of this she talked to two employees and one asked me to back up so she could change to another lane. No matter how far I backed up, she couldnt get to the next lane and finally ended up two lanes over and people had taken our spots because she couldnt drive so I left

Ive been going here for years. Chris is absolutely awesome, he always asks me how Im doing and how my family is. These guys do fantastic work. I will continue to bring my business here for years to come.

LOVE THIS PLACE AND THE PEOPLE!! ILL ALWAYS COME HERE INSTEAD OF UP THE STREET! THESE GUYS CARE ABOUT WHAT THE VEHICLES LOOK LIKE LEAVING THEIR ESTABLISHMENT!

I usually purchased the $49 wash multiple times per month. Chris is the big guy of about 6-4 that usually does the work detailing the inside. He is such a friendly person. A gentle giant. Always smiling, called me by name on my third visit. He is a real jewel. His wife works the line and takes your order. She always sees me and treats me kindly. They have great people there. When you have to use cheap labor to be competitive in a market like this you need to have some patience with people. Also I have never been dissatisfied with their work.

I definitely recommend this place! My car, which had never had a thorough cleaning is truly like new. Super nice staff, and the owner was wonderful.

This place is great! The people are very friendly and good at their jobs. We have been coming here for over a year and have never been disappointed. We won’t take our cars anywhere else.

Expensive and Poor Cleaning InsideI took a Chevy Equinox to be washed. Be aware there is a $1 up charge for SUVs which is common, but the wanted snow additional $15 because it had a small amount of mud on the lower rear quarter panels. I have never been charged for mud. This is not like a pickup that is driven off road. I paid the extra charge.When I got home I found that they did not dust the storage area behind the back seats or the back seat area. That explains how they finished so quickly. The outside was clean and I didnt expect the inside to be detailed but I did expect it to be dusted. I came at a slow time so they werent that busy.

Did a good job cleaning my brand new 2016 Equinox. But I think yall had a malfunction in something. There was a dent and 2 deep scratch marks under the drivers side headlight. I have a picture but dont know how to post it. My sister was with me and she saw my car after it was washed also. Im very sad. Ive always taken my cars to you guys. Its the best. Except now Im going to have to get it fixed somehow. 😢.

I love when a car wash service does great work. Always impressed because my car gets muddy floors but they always get all the dirt out. Plus my wife loves getting free scent sticks.

Gentle Touch and Auto Wash is the place to go to for your car wash! A simple wash to a complete vehicle detail...Theyll be able to do it! Be sure to get the car care card to get a free wash upon completion!

This is a great group! Not only do they always do an amazing job on my Camero but today i took my rescue pup to get some exposure to to the world and they were great! My pup was scared and wouldn’t get out of the car, the team was very patient. We pulled out to the side and when she felt safe she got out they washed the car and we walked all over the lot experiencing new sights and smells!! Thanks for a great day at the car wash!!

Very customer service oriented.

Always a pleasant experience

This place is probably the most expensive and worst place you can get your car done! I’ve had my hood dented in, and my radio broken BOTH from this place. Go to Shine Bright on SHERWOOD WAY! You will save both money, and heartache!!!

Great car wash, very friendly.

Good wash. Quick.

I love this place, they always get my car clean where others leave the bugs on the front grill!

Absolutely love this place. They are fast friendly and do a great job for a reasonable price. Plus its nice to walk over to some of the other establishments while they do the job.

DO NOT WORK HERE. The carwash comes before everything else.your life is expected to revolve around the carwash

They were FAST and did a good job. Both the cashier and the guys drying the car were nice.Yes, there are other car washes in town, but for the price and speediness, they were the best. For an exterior wash & wipe down I would choose them first every time.

Went in and brought the Google reviews to the cashier, she was surprised about the reviews and began reading them herselfAs for the service cleaned up most of the bugs on my front end and did a pretty decent job for a 22$ carwash.

They always do a great job and it is a good cost with the 5 for $25 washes.

AVOID AT ALL COSTS! You guessed it...crap job and poor customer service! +1 again for power pro.Has anyone at any of these detailing businesses heard of a water softener or at the very least a filter? Would have been better to drive into the Concho - end result may have been better.

I have always gone to gentle touch, been customers for a long time. One day I got planked and decided to go to stripes car wash and their staff was very rude, had attitudes, and did not wipe my car good. They left my car windows smeared. I went to gentle touch a week later and of course, I wasnt disappointed. Their staff is very polite, and they left my car spotless.

A+++++ place to get your car washed. Buy the punch card. Best wash value in TGC.

Little wait time with good friendly service.

Great customer service

Good place to get your car washed. Usually pretty quick, but sometimes they get backed up. Price is reasonable and they do a good job.

Gentle Touch is the only car wash i am comfortable going to, i have been going there to get my 2014 F150 washed for about a year now and i have never been disappointed, it has extremely friendly service, great detail on the vehicle and its quick. There is the occasional water spot left but besides that i love this place, i have even been hooked up a few times with tire shine or turtle wax for free, Its like a small famiky and once you become a known customer they treat you like family.

Just move to town and car was dirty from the move and pets. The people were super nice and did an amazing job on my car. I will be back again for sure !

Great carwash with towel dry service, I get there 25 dollar card and get 6 Washs. Thats a deal that is hard to beat.

I was going to get my truck washed here they wanted 50.00 just for mud removal total would have 100.00. Stripes car wash did it inside and out for 25.00 maybe not as good of cleaning but 75.00 in my pocket is a win.

5 car washed for $25 you cant beat that anywhere else in town. not to mention you can use it on any vehicle you own.

Convenient, great service at a fair price

AWESOME CAR WASH STAFF GO THE EXTRA MILE FOR YOU DEFINITELY RECOMMEND

They get the car pretty clean, but theres some sort of tar they missed on the drivers side rear door.

Chris & Dan always make sure youre taken care of and their tunnel and equipment are always clean!

My favorite place to get the car washed. Nice people and fast service.

These folks do a good job and are usually pretty quick about it.

Great wash on outside but interior needs little more work

One of the best washes in town. Have a crew cab with grill guard that they clean well behind.

They do a great job and some of the employees are very kind

Awesome.job and great price.

Popular car wash that does a thorough Job. I usually ask for the Works (@ $23) for exterior and interior and Just an exterior Wash (@ $5) to Knock off road dirt

Reasonable price and very popular with locals

I like the price and they do a great job

Always great service positive experience and a Scrubby Dubby clean. THANKS DANNY!

Very good on price.

We waited and Paidwasted moneyWent with Dr.Ps advisePower pro mobile wash they really are the best. Now they come to our office

I dread going here because of the mass number of people. With that said, they do a good job cleaning

Awesome job

Wish theyd reopen the one on Sherwoodway

Car looked absolutely beautiful afterwards.

Great service!

Nice place Friendly workers.

I always come here to get my car washed. The people here are friendly and the service is quick

Awesome job! Always perfect.

They did not do a very good job

Great price and service

Reasonable wash friendly staff

Does a great job

Fast, friendly, and they do a damned good job. Ill be back every time I need a wash.

Good.

Great customer service

Nothing was wiped down. And they left all the trash.

They did a teriffic job....

Good place to get a car wash

Very nice

Good place to get car washed

Always friendly