Ive been using these guys before they switched to Zips. There pricing is good. Service has been hit or miss. The store on Knickerbocker seems to do a better job than others. 90% of the time the people who dry off the vehicle do a really bad job. Today 08/19/21 when they dried my truck they left soap on both my side mirrors. Making marks down both my doors. I normally just clean it off my selfHands down there monthly Subscription service is the best value in town.
Nina, was very helpful she knows her job very well. She is very very good as a saleswoman she talked me in to buying the all pass. Hope She will last for a long time here she is very good for the business.
Sad to say I paid for the $20 wash and wasn’t pleased with it. I guess I miss understood what all it consisted of. I was thinking when the list stated a free vacuum it would be done by the staff because of the $20 price wash but it just means the vacuum are free for you too use. My issue is that that’s already free so why include it on the list?
Great, convenient place to get your car washed. I appreciate the free vacuum. Two thumbs up to Kevin, kind service 👍🏻👍🏻
Nina helped us as we were driving in the gate. She is super professional and helpful!Give her a raise!!All of the staff was friendly.
Good place with free vacumns for their customers and the car wash part is the most effective Ive ever used and pretty reasonable prices
Nina, is awesome! She offered to clean our truck Matt’s for us and was very helpful and friendly on getting our account switch to our new truck! Great customer service!
Nina was fabulous. Had issues with my tag and she worked to resolve them. Zips is a great place.
Jon did a great job on the car in front of me. It was super muddy and it was dried on. Jon took his time to make sure he got as much off as he could before the car went through the wash. I always have a good experience at this location.
I dont post reviews. In all honesty Im too lazy. But I had to for this one. Car wash itself did a terrible job on my truck, which wasnt particularly dirty to begin with. No one was available to hand dry. When I asked if anyone there could jump in I was told they didnt have anyone drying today. When I explained that it wouldve been nice to know that the attendant literally turned his back on me and walked off. No break was given on pricing because of this. Customer is just S.O.L. Used to be part of the unlimited washes package before this was Zips. Will not be going back.
Kevin was super nice and helpful and went over the top to help me out!!!
Zips is the ONLY place I get my car washed, both work and personal. Kevin is very professional, friendly, and always willing to help! I can’t recommend Zips and Kevin enough!!
Nina was nice. Free car vacuuming and they allow for monthly subscriptions. Will likely use this place from now on.
Nina is always very helpful. Always get great service and quick response to any issues
Nina is amazing! She is energetic and has the best attitude!
They do a very good job; the manager, Nina, is super nice.
Nina makes this place amazing. She is always concerned about your experience. She is very professional from making sure there are no issues when you arrive and offers great packages for every customer with outstanding value. I really appreciate the pre-wash and drying as well as the vacuum stations and Nina will literally run to your aid if there is a hint of any problems. Thank you Zips & Nina for the perfect experience every time!
I visited 3-26-19 at 1:45 PM and it was very busy. I paid for the $10 wash and everything was clean except for some dried bugs on the windshield and front side windows where my 12 passenger van side mirrors were folded in for protection. I would have liked a longer wipe down at the end but they were busy and waved me out for the next person. I like the free vacuums and will probably come here again.
Great car wash, free vacuums, Nina was helpful and friendly :)
We switched to Zips from another local car wash, and Nina was most helpful in purchasing our membership/monthly packages.
Zips professional attitude towards customers basically suxs!! I complained about the service and a worker used profanity and told me I was lying and since it had been an hour he would NOT re-wash my car! I paid for services that were not performed and have yet to have a return call from manager or corporate!! What happened to smiling faces and courteous employees!I do not recommend Zips!
Kevin at Zips on Knickerbocker we awesome! Super friendly and informative!
There was still lots of bugs on my windshield and the front of my truck. Was not worth the money I paid.
I got the vip. Went right in front of everyone it was sweet. And the wash was amazing
Dont ever fall for the package deal. I did not knowing that the cost was Soooo much more than what I was told REAL cost was. Then was told I would get the receipt SPAM FRAUF,!!!!whenn I got to the start of the. wash process. Then was told to sign the ticket. That was when I discovered what I signed ku
Zips is a great car wash, best in town in my opinion. I pay 45 dollars a month for unlimited washes not too bad.
Best car wash in town! Not to mention Jeremy has the best customer service ever! Always lifting your spit in any way possible. I will drive across town to use the location other than what’s closer to home.
So, so thoroughly impressed. I saw them allow several people to go through a second time for free, due to very dirty vehicles not getting completely clean. The staff was very friendly. Thank you
U must be short story staff, wash job has been poor some. Times we go through twice
Speedy but awesome service, property always kept clean, friendly staff, great vacuums, Manager keeps this place on point rain OR shine. He definitely takes pride in the business and it shows! Zips on knickerbocker is for sure my drive through wash of choice!
Best car wash in Angelo.. always so clean vacuums work really good and awesome customer service from workers. Doing the job right!
Great drive through car wash experience.
Jeremy and his staff are always willing and ready to help with anything. I highly recommend Zips on Knickerbocker! The quality of the wash is better than any other was in town
I detail my vehicle after i washed it here... i use microfiber cloth with a canrnauba wax and SiO2 polymer to shine it up... found long scratches just in the clear coat on hood and roof of my vehicle ... needless to say will have to get those scratches buffed out..
This store(knickerbocker Rd in San Angelo) is always very friendly and consistently a great job!!! Nina is fantastic and is always a friendly and happy person.
Great professional service!! Went through quick with no harm to my vehicle! They also a great monthly deals.
Great service, always leave your ride looking good. The Manager Jeremy Ybarra always has that place running right. One reason they are the best wash in town!!!
Great service as always at the knickerbocker wash! Jeremy and Nina are awesome!
This location is definitely my go to car wash. The employees are professional and polite, we need more places like this.
The best updated Car Wash we have here in San Angelo run by one of the most on-hand manager that Ive seen in any other car washes Ive been to ! well kept updated and very professional!
Jeremy does a great job keeping this place in tip top shape. Friendly service and good deals on monthly packages.
Don’t use their autopay option. They will not stop charging you if you try and cancel. Multiple calls and even signing forms and we are still being charged
Good wash, except drying part, I think towels need to be changed more often we have streaks..
This car wash is extremely busy, but they always have plenty of people on hand to keep the line moving. Always has someone at the end to dry the vehicle compared to the other locations
Jeremy know how to keep this business running!
My first time here. Great car wash and loved the free vacuum sevices.
Hooked me up on the monthly special, I like free vac
They did excellent job! Let me borrow a towel.
Friendly staff and love their free vacuums and Luke the fact that they are always in working condition!!
Wash was great need change out towels more often.
Car didnt come clean and it didnt get dry .and it cost 20 dollars . We had to wipe down the car after we parked it to vacuum
Great car wash and free vacuum!👍
This car wash does a great job the staff is very friendly.
Great wash and very clean site and everyone that works there is very polite.
Best carwash to take your vehicle, friendly and hard workers
Website says the schedule close time is 8pm. Arrived at 7:45 and the place was closed off. 3 vehicles had to back out because they closed early
Definitely my go to car washing place. Quick and always do a great job!not to mention free vacuums!
Best wash in Town. Staff and manager always on point
20MAR20 ...UPDATE ...ZIPS has finally resolved my issue and refunded me at the pro-rated amount. Thank you to ZIPS for fixing this issue finally.14FEB20 ...UPDATE... to give them credit, ZIPS has reached out to me and they claim they have found the problem and I will be refunded my money during the next billing cycle. I will update again when the situation is fully resolved.I went in person to cancel my subscription on 19DEC19. However I continue to be charged $25.00 a month for the last two months. I no longer live in San Angelo but they have no contact information for this location. Unbelievable. I have E-Mailed ZIPS corporate from their own website twice. I even went to a location in the city I now live and even there they couldnt do anything about it. Unbelievable. Also when they switched to ZIPS from Champion you can tell they sped up their machines while going through the wash and it doesnt do nearly as good of a job. If you are a representative of ZIPS please get in contact with me to resolve this Issue. I would really like to not have to close out my credit card and reset all of my accounts in my life just because you guys have no way to contact you about a mistake you made. I will rescind this review if you guys actually resolve my issue. whats fair is fair.
Love the free vacuum service
The manager of this place is super unprofessional, he’s rude and could careless if there’s any issues or if you’re not satisfied with something. He’s the reason for such a bad rating!
I came up on 1/17/2021 to get a wash the manager on duty never showed an they did they where hiding in the back building. Not happy at all with the service.
Friendly staff, great monthly prices, and free vacuums that usually work surprisingly well.Edit: Lately they are closed a lot and I find it hard to catch the oppertunity to even get my car washed.
Twice in a row now my car was not cleaned all the way. Go to zips if you want a half washed car.
They are quick and they do a pretty good job at cleaning your truck.
Great place to wash your car!
The wash did not get the back of my car. The sole purpose of me going to wash my car.
Great service
Quick and easy place to get a wash
First time here. My free wash had expired that was a gift so I went ahead & paid. Dryer guys said bugs still on car so go back for a free wash again. Went back man came out, never spoke looked at it, went in got free & put it in wash. Hmmm not free I just paid for a wash? Never spoke. Wont be going back. But great drying crew. Not very professional group!
ABSOLUTELY MUST CHECK US OUT!!! BEST CARWASH IN TOWN!!!!!
Quick, easy wash. The membership comes in handy as well.
Best place in town to wash your car. Free powerful vacuums
Glad I was led to this gem of a car wash!
Great car wash, the employees did an exceptional job.
One of our debit cards was processed there on a date that we werent even in town we were out of state
Excellent car wash!
Very good prices and very clean.
Free vacumes are great! I also take my car through the wash, my kids love the rainbow bubbles
I like going there to clean my car
Usually have to wait 45mins to get a car wash and almost always have broken equipment. Havent been able to clean my carpets for weeks because their machine is never working!
I travel between Oklahoma and Texas and this would be my 2nd time here from out of state. I got to admit, I’ve continued to be impressed with the great customer service, how clean the area was, and how your treated. The people here make it feel like family. I definitely recommend them. I look forward to traveling and returning here again.
Um .... Did this place change hands? The employees are all different in street clothes no uniforms. The charges appeared differently on my card .. the carwash was fast. ...Like on super rush fast... Didnt get the bugs off the front of the truck. Half dried with oily rags that left smears all over my windows.
Quick and easy to do car wash. Free vacuum at anytime. Not detail car wash expecting !
Its ok
Amazing car wash, great staff, free vacuums, love my unlimited car wash package. I already wash my cars alot but this makes it even easier to keep my vehicles clean. Good thing Champion Express is enbironmentally friendly and uses rain water plus recycles their used water so less waste. 100 stars!!
Much happier now! Thamk you for the attention to the BACK of SUV,s! Awesome customer service!
Good place to clean your ride
Nina was an absolute pleasure to deal with!
I like Champion car wash. They do a nice job of washing your car (Exterior only) and the prices are okay. But you have to do the interior vacuuming ( free ) and other stuff. BUT I prefer a full service place such as Shine Brite just up the street abit. I know that Champion does have a big following since pretty much every time I drive by there, they are usually pretty busy. So I give them 3 stars for not being a Full Service place. Otherwise they are worth visiting, the staff does a nice job and tries to be quick and efficient in thier work. Prices vary a little, depending on what your having done. But its reasonable.
Nina was great!!!
My truck stays clean longer when washed here. Strange but true. Maybe the ion charge of the water? Just doesnt attract dust as quickly.
Got their full works and there equipment actually got my truck cleaned! I love that theyHave free vacuums which are set up for use even if you dont get your vehicle washed.
Lots of water streaks, I think re-using the same towels to wipe windows and then the body of the vehicle makes the glass really streaky. Also, closing times are mearly suggested. Not uncommon to see the lanes blocked 10 mins or more before closing. At least on Knickerbocker location.Update: Cant seem to open on time either. Saturday 02/01/20 at 9:17 a.m. I guess the employees saw their shadow and stayed inside?
It was a busy day and I wasnt too happy with the service. I paid for the monthly wash and when I came back for another wash that same month oh, good thing I kept my receipt or else they wouldnt have let me in. Had to go through two times just to get the the correct car wash. Then they dried my car with dirty rags.. arrrggh. They should have upgraded my car wash for that day anyway just for the hassle I went through. I was late for an appointment out of town because of this issue and even told the manager about it when he was trying to fix the issue. Its an ongoing problem with monthly pay. Washes are normally really good.
Floor mat machine not working again, and employees too worried about playing instead of paying attention