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O.C. Tanner Jewelers
15 S State St, Salt Lake City, UT 84111, United States
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O.C. Tanner Jewelers

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Ry
Review №1

If you are looking to pick up a nice timepiece, go in and speak with John at OC Tanner! I love my new Omega and plan on buying many more timeless timepieces from him in the future. Thanks John!

Kr
Review №2

Had to pop in to take a look at wrist clocks... fell in love with a beaut! Steele helped us out and was awesome. Had a blast chatting it up with all the people that work there! Love this place.... but hate the floating magnetic ball thingy! Ha!

Je
Review №3

I live out of state, looking for a particular watch last fall, and John totally delivered on the time piece! He made the process easy and communicated quickly! I have become a repeat customer, and will continue to have John assist in future purchases of not just Rolex, but other pieces as well!! Thank you John!!

Ja
Review №4

Simply put...world-class service and a massive selection of watches and jewelry in a stunningly beautiful location! The staff makes me feel super special every time I am there. Bruno is simply fantastic. He is professional and personable...and he is super knowledgeable about the product. His passion shines through. Salvo is a consummate professional. I am amazed at Salvos knowledge, expertise, professionalism, and passion. I am always fascinated when I meet with him. The watchmaker, Nathan, is a watch genius and has helped me on multiple occasions. Last, but not least, Kathleen (VP of Retail) has been incredible to me and my family. She is obviously great at what she does because it is reflected in her staff. She is simply the best and a lot of fun to be with. She personally sat in on a recent ring consultation, with Bruno, and ensured that we were happy with our decision. I simply cant say enough about these amazing individuals. It is a pleasure to know them. I feel like a member of the O.C. Tanner family!

Re
Review №5

I first contacted the downtown store looking for a particular watch for my birthday. They immediately put me in contact with Bruno, who has been amazing from the start as an expert and trusted advisor. Where other stores just wanted to sell me something, here I was immediately treated as a top client. Being new in my collecting journey, Bruno and the other staff taught me so much about watches (being passionate about time pieces and sharing that knowledge) - what makes a piece special, and, more importantly, helping me learn what I want and how to appreciate it as a timepiece. That one watch turned into three with a wishlist and journey that will bring satisfaction for years. Learning the art in the watch from people who are so knowledgeable and passionate, the store has become THE trusted source for all my future watch purchases. It is more than a purchase; Bruno and all the staff (even security) have instilled a special client relationship that will last a lifetime.

Er
Review №6

We had a great experience working with John and the rest of the staff. We felt welcomed from the first time we walked in, John was very knowledgeable, a pleasure to work with, and really helped us better understand what we were looking for. Couldnt have been happier with the process from start to finish, well definitely be working with them again.

Je
Review №7

Bruno and the rest of the team at O.C. Tanner keep me coming back with their knowledge and over the top customer service. They have gone out of their way to find me exactly what I am looking for and also educate me in an unbiased way. They are also competitively priced which is a big plus. I will rely on Bruno and the crew for all of my jewelry, watches and even quality pen purchases for the foreseeable future.

Ty
Review №8

Best Jewelers Ever! Ericka is the best at helping with ideas for gifts! Customer for life!

St
Review №9

Bruno was very helpful in helping me find the right watch! He was patient as we worked through options, and sourced the perfect watch for me. I would not hesitate to send anyone to OC Tanner and to Bruno in particular if they wanted great service and excellent products.

jo
Review №10

My experience has been amazing, especially working with John Poulson. The service he has provided surpassed my expectation. John has been very helpful when it comes to purchasing items and his work etiquette is phenomenal. Overall the service is exceptional and the staff are always attentive and willing to help new customers.

Ty
Review №11

Ive been to OC Tanner a few times in the last few months and have always had an excellent experience. Working with Bruno has been a delight. Getting into the watch game can be very intimidating and Bruno has been very helpful and answered all of my questions. I will be picking up my watch as soon as he can get to the PC store :)

Ha
Review №12

I was in town for a few days and John really helped me find something special for my wife. He was able to make a call and find the exact watch my wife was looking for. Thanks a bunch, John. My wife really loves her watch.

M
Review №13

Salvo, Kathleen & the rest of team are the best.Unbelievable experience and I really appreciate all the help making my wife’s anniversary unbelievable will continue to do business with OC Tanner for a long time.

Gr
Review №14

Highly recommend OC Tanner for your high end watch purchasing needs. Bruno did an amazing job helping me with my purchases and Ill continue supporting them for years to come. Great place.

Ta
Review №15

I have been to OC Tanner probably eight times in the past two years looking at watches. I have worked with Bruno, Rhonda and Steele throughout the couple years and have always had elite service. They know the watches, and never seem annoyed of me asking to try on half the watches each visit. I would recommend this place to anyone; even if you are only looking around, its an awesome building to see as well!

Da
Review №16

I have been working with the staff at OC Tanner for years and they have always treated me like part of the family. I love going there because they will spend time with me and never make me feel rushed or like I am inconveniencing them. I can’t say enough about there customer service and product knowledge. Thanks Bruno, John and Megan, you guys are the best.

Da
Review №17

I have enjoyed working with Kris, John & Bruno and of course Nate dog! Theyve always treated me warmly and professionally.

Co
Review №18

Quality people, service, and products! Go see Bruno and John for anything watch related! They are class acts and extremely knowledgeable! Can’t recommend them enough!

Da
Review №19

Beautiful place to get great jewelry

Ma
Review №20

I went unnoticed when shopping for an engagement ring here. I made it all the way to the top floor before finally asking for help to see some rings. Once I got help it was great, but I had to ask for help and it seemed like I wasnt taken seriously. I think the selection here is great, and the jewelry seemed to be scattered over many categories; however my experience as a serious customer was not what I expected from this caliber of store.

Ja
Review №21

Exceptional service, knowledgeable and friendly staff, and no pressure.

F
Review №22

I had an amazing experience purchasing a custom engagement ring at OC Tanner. They had a beautiful selection of settings and diamonds. The representative I worked with, Kristen, was so supportive and knowledgeable throughout the process. I really appreciated her timely updates on the status of the ring and her helpfulness in answering questions. The design that they created for us exceeded all of my expectations (and I had quite a few). On top of that, going to the store was always enjoyable. I felt like I was getting a luxury experience at a more than reasonable price for the care and quality received.

Me
Review №23

Consistently amazing service. Im a hardcore watch nerd and this is probably one of the few stores Ive visited where everyone knows what theyre talking about and are truly passionate.

To
Review №24

Worked with Kristen today and even though they did not have exactly what I was looking for she spent more than enough time making sure I had explored every option and offered other watches that I might like. Great product knowledge and customer service from O.C. Tanner. I look forward to working with them in the future.

Ri
Review №25

John at the Rolex boutique is fantastic! If you are looking for a new Rolex I can’t recommend John and the entire staff enough. They are very personable and really go out of there way to make sure you the customer are satisfied. Buying a Rolex for myself was a big purchase and a little stressful but they made it amazing! Thanks John!Very Satisfied customer,Rick

Se
Review №26

The only place in the valley that services Omega watches. Needed a link to lengthen the bracelet for my Speedmaster. Nathan (the watch guru) ordered the link for me with only a phone call. Link arrived quickly and Nathan installed it and sized the watch for me without any additional cost. Top notch.

St
Review №27

I took my Omega Sea-master for a battery change. Pressure tested, and professionally handled. Very highly recommended! Your high end watch will be in good hands!

St
Review №28

My boyfriend brought me here to check out all the bracelets, earrings, rings, and necklaces. This store is phenomenal. Hands down. We were assisted by an associate named Craig who had assisted us with previous purchases. I not only recommend O.C Tanner but I also recommend Craig to walk you through your experience.

Ro
Review №29

Wife paid cash for a watch that I ended up returning for another watch - the process was simple until it came to OC Tanners accounting department and specifically Suzette. She was the rudest person I have ever talked with at OC Tanner. She actually laughed at me when I was frustrated with the lack of attention with my refund. She clearly does not care about the customer and because of her rude actions, I will never shop at OC Tanner again. I only hope I will actually see my refund without the help of a attorney - she made it clear there is no care for the customer!

Do
Review №30

A great place. I had walked over to the store and there was a sign on the door Closed for Inventory. Turning to walk away the door unlocked behind me and I was asked what I needed. Only needing a battery for a watch I started to leave and they let me in and took care of me. GREAT experience. I look forward to doing business there going forward. So courteous, and it sure seems to be missing these days.

Pa
Review №31

This building is beautiful inside and out. The inside is very artistic including a circular stairway. The jewelry was awesome and the sales people were friendly & helpful.

Jo
Review №32

Just moved to Salt Lake City and visited both OC Tanner and their Rolex Boutique. The stores carry one of the widest selections of Patek Philippe, Rolex and Omega I have ever seen in person. I found Bruno to be extremely helpful and knowledgeable and he helped me purchase an incredible timepiece. I came in a week later and got a chance to meet with their watch maker to research purchasing a new 1171/633 bracelet for my Speedmaster. Im excited to continue building my watch collection with OC Tanner Jewelers and I highly recommend the store and the experience.

Co
Review №33

I usually never write google reviews but today I had an experience that must be shared. I am a teenager, 17, who is more interested in the high end luxury fashion world then you would expect most teens to be. I was visiting Salt lake city today and decided to stop in at the O.C Tanner jewelry store. The minute I walked in with my girlfriend, we both were promptly asked if we would like any water or tea and asked if we needed any help. The staff was incredible nice and very professional. Being only 17 you would expect to be treated with very little interest by any staff member considering even the cheapest item in the store was far out of my price range, this was not the case. I was approached by at least one staff member on every floor of the beautiful building. They approached and treated me and my girlfriend as if we had a million dollars in the bank. An absolutely incredible experience. When I am successful from various current ventures, I will be back at O.C Tanners ready to do business.

Co
Review №34

The O.C. Tanner Staff truly exemplifies outstanding customer service. Kathleen Sacco and her associates were especially helpful. Best jewelers in Utah.

Wi
Review №35

I purchased a Breitling Mission Emergency watch from another jeweler this week. I was having difficulty setting the time. Nathan Fredell from the downtown store not only set the time for me but took a great deal of time to explain all of the features and setting. He was very professional, friendly and extremely knowledgeable! He made my first visit to O.C. Tanner an amazing experience...Thanks Nathan!

Na
Review №36

Beautiful building with an incredibly accommodating staff. Got my wifes wedding ring there and they still remember me, the ring and everything about the process. Great experience, great company.

Se
Review №37

I am very disappointed in the quality of service we recieved from this so called high end store.We had very high expectations when we first decided to go to O.C. Tanner to get a custom ring made for my wifes Valentines Day present. These expectations were quickly ruined the very second we walked through the door.Unless you look like you have LOTS of money, you wont even be greeted by their extremely unfriendly staff. If fact, youll be completely ignored. However, we needed a rough stone cut and they were one of the few companies that had someone to send the stone to so we decided to see what they could do for us.One week later, we called in to see the progress only to find out they Forgot to send the stone to their jeweler and had no idea where the stone even was.We finally got a hold of who was supposed to ship the stone, and to cover for her own mistake she decided to lie and say that the stone wasnt gem quality when in truth she never even got that fact from anyone. This was the front-desk receptionist and not someone with the qualifications to even make that decision.We will never walk through those doors ever again. Very stuck up staff that will not pay any attention to anyone unless you look rich. We were ignored, lied to, and they wasted our time.

Ja
Review №38

After the exceptional experience and help from Dominique, I would definitely return!

vi
Review №39

After spending $30k on rolex three years ago, I put my name on a waiting list for an other Rolex now its been almost two years that I’m “waiting “ every time I ask them To see where am I on the list or how long more it will take me to get the watch ? I don’t get a straight answer from them finally I reached out to the the v.p. Of the company to see if I would get an honest answer she pretty much told me a lie she said that they are not receiving the particular watch from Rolex! So I decided to contact Rolex I was told by them that o. C Tanner received more than 30 of those whatches that I’m waiting for ! So it’s very obvious that they are selling these whatches in the black market for more profits if you’re on a “waiting list” don’t hold your breath you’re not getting it . I find this company being very dishonest ...

Lu
Review №40

Poor appraiser. Extremely unthorough. Gave a 350% margin of difference for appraisal price and did no research. When completed she told me I may want to send it into Blancpain for a better appraisal and they still charged me. She asked me no questions so I assumed she knew what she was doing.

Ke
Review №41

Once I was in to just look around, beautiful building, and the shop is nicely designed.

Ch
Review №42

I went in to inquire about some custom alterations to a ring that has been in the family for over a century. I asked if it would be possible to be with the ring while they looked at it to give me an estimate. The person who was helping me said no, and when I asked why, her response was riddled with teenage girl attitude (even though she was an older lady) and condescension. After that it was almost as if she wanted me to just get out. They stated that my thinking was old fashioned and while I stayed as polite as possible, it was clear that my money wasnt good enough for them to merit any accommodations for my particular circumstance.I had just previously stopped in at another jeweler who was more than willing to accommodate my needs for this ring. He suggested that I shop around before making any big decisions and suggested I check out O.C. Tanner. Now I know why he had no problem suggesting this place; he knew I would be back.Overall I left with O.C. Tanner with a horrible taste in my mouth and I will never go back there.

Ja
Review №43

Very kind to me just popping in to ask questions about metals and ring sizes.

S
Review №44

Great place to pickup a new Rolex.

Information
63 Photos
44 Comments
4.2 Rating
  • Address:15 S State St, Salt Lake City, UT 84111, United States
  • Site:http://octannerjewelers.com/
  • Phone:+1 801-532-3222
Categories
  • Watch repair service
  • Jeweler
  • Jewelry appraiser
  • Jewelry designer
  • Jewelry store
  • Watch store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:11AM–5PM
  • Thursday:Closed
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Health and safety
  • Mask required:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible lift:Yes
Offerings
  • Repair services:Yes
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