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AAA Jewelers
601 S State St, Salt Lake City, UT 84111, United States
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AAA Jewelers

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Sp
Review №1

Stopped by to peak around for an anniversary gift and had a great conversation with Mike Jr. and Mike Sr. These guys were extremely polite and more than willing to help answer any questions I had. I plan on going back to replace my own ring in the near future. Thanks!

Au
Review №2

I have always wanted a Rolex Submariner w/ a date and Mike was able to make that happen. Throughout the process he was patient and not pushy at all. His response time to questions I had and the level of communication superseded my expectations. The payment transaction was smooth and delivery. The Rolex was brand new, and came with proof of authenticity and an appraisal! I am extremely happy with my purchase and will definitely be back. Thank you Mike and Leo!

Ch
Review №3

Ive driven past this place for years and didnt really get it. When I needed a wedding ring, I found them online and thought Id just stop in. Im so glad I did. This is an old-school, family-run, we make them ourselves jewelers. They dont work on commission, arent interested in upselling you. I was worried about being in a high pressure situation. But Mike was laid back, extremely informative, wonderful to chat with about what we wanted. This is the kind of business we want to support and keep coming back to. OH! And I got the most beautiful ring! They are really proud of the jewelry they create there and are wonderful people to work with. HIGHLY recommend!!

Jo
Review №4

I had a terrific experience at this store. I originally set up an appointment (which was very easy and recommended) and went in with my now fiancée just looking to get her finger sized and see what type of styles the store had and to get an idea for whats out there. As a couple in our 20s this was all very new to us! Mike the store owner and his wife greeted us and you couldnt ask for a nicer couple. In short we ended up ordering a custom made ring that day. There was no pushy sales tactics or overselling, we mentioned what we were looking for and what our price range was and ended up with a fantastic ring (all at our own speed and on our own decision). Fun fact they can customize a band in almost any way you could think of. I highly recommend this family owned jeweler and would recommend them over a big store where you will get a less personal experience.Thanks again guys!

Ja
Review №5

Had a bit of an emergency and the family owned business took care of me so well. Fixed my precious necklace and when I asked what they charge they sent me away. No charge. Cant believe it. Cant thank them enough.

Me
Review №6

Had the best experience at AAA Jewelers. Mike was fantastic to work with, answered all of my questions, and gave me the best explanations to color, cut, carat, etc. He made finding out what kind of stone I liked so easy. He was very straight forward, and saved me the hassle of BS other big chains will put you through.Honestly make engagement ring shopping so enjoyable, and I absolutely LOVE the stone and setting we got there. A fantastic experience, and I love being able to help a family business on the process. Will absolutely be suggesting to all of my friends and family as they move forward with engagements, weddings, or any other jewelers needs. Thank you AAA Jewelers- I absolutely love my ring!

Wi
Review №7

I had such a great experience at this shop. The staff is so helpful. They customized my fiancé’s engagement ring. Built exactly how I wanted it and the prices and warranty are incredible. I was even able to put it on interest free layaway to pay it off. I highly recommend this shop to everyone I know, and I’ll continue to give this shop my business. Thank you so much for helping me build the perfect engagement ring.

Je
Review №8

Mike was great! He helped me with the ring buying process for a reasonable price. Most importantly they produced an amazing looking ring. I recommend supporting this family owned business.

La
Review №9

Excellent experience! He (Mike Sr.) helped us find the perfect ring. We gave him our budget and styles we liked and 10 minutes later we knew what ring to get. I didn’t feel a ton of pressure from him as you often do with salesmen, nor did I feel like I couldn’t afford to even look at the jewelry because of our smaller budget. Very friendly.

Br
Review №10

AAA Jewelers is a high quality jeweler with great customer service!Me and my fiancé came in looking for an engagement ring because we couldnt find one we loved at the 3 other places we visited. Heather (who we loved!) helped us find out that we could fully customize both the ring and the crown to be whatever we wanted. The whole process from buying to picking it up took 3 weeks. My fiancé and I are now engaged and she cant stop staring at the ring of her dreams. We loved our experience here!

Da
Review №11

Had a great experiencing buying an engagement ring at AAA Jewelers. Mike made the buying experience a breeze, gave us the perfect diamond options, and made the experience completely stress free. I highly suggest to anybody looking for engagement rings or other kinds of jewelry. After a simple conversation, he knew exactly what we wanted and the finished product is beautiful and exactly what we hoped for. Thanks Mike for making engagement ring shopping a great and easy experience!

Mi
Review №12

OK, so this review is way too late, but I was just admiring my Rolex Yacht-Master II again and felt compelled to share the awesome buying experience I had with not only this piece, but also my wifes diamond engagement ring.AND - my transaction was completed 100% remotely.So it was time to propose and a I had an idea of the type of engagement ring I wanted to purchase for my future bride. In addition, I had been looking at getting myself a Rolex. A friend recommended calling AAA Jewelers and I made the call. I spoke with Angelo, emailed him an image of the type of ring setting, what my budget was and how perfect/imperfect of a diamond I wanted. I also asked about Rolexs and Angelo had what I was looking for. Both items he described were within my budget and the next step was to take a look.In less than a week, a package was at my door with a 1 carat diamond solitaire ring and Rolex Yacht-Master II. Both items exceeded my expectations - the ring was absolutely perfect, the watch was impeccable.Another phone call was made, and a check was sent.BTW - She said yes.I dont buy jewelry and watches all the time - in fact, this was my first time. But I do know that when my 10 yr anniversary comes up, and its time for a diamond upgrade (and another Rolex) -- my first call will be AAA Jewelers.

St
Review №13

Absolute best in the business!! Very knowledgeable about all types of fine jewelry, great inventory to choose from, top notch customer service and amazing prices. 10 out of 10 recommend. I send all my friends and family to go see Mike at AAA if you want an amazing experience. Thanks for all you do AAA keep up the great work!!

Al
Review №14

I love AAA Jewelers. Mike and the staff are absolutely fantastic. I have never purchased fine jewelry before and was nervous about my first purchase. I walked into this store and was immediately welcomed by Mike, he made me feel comfortable and I trusted him to help me with this new experience. I know very little about fine jewelry and the entire staff is so courteous and knowledgeable, I was ecstatic to give these nice people my business. I ended up purchasing a beautiful gold necklace that I haven’t taken off since. The quality is absolutely outstanding and I can’t wait to go back for future purchases, I would go back for the customer service alone. This place deserves nothing less than 5 stars!!

ty
Review №15

AAA was awesome in getting my fiance the wedding ring and band that she wanted. Great customer service. We went into ring shopping thinking it would take a few weeks to find one she really wanted but within 15 minutes we found the perfect ring thanks to AAA. Overall a great experience working with them.

Ro
Review №16

Great family owned jewelry shop. Best prices in town. Can find anything from diamond rings to high end watches. Mike and Michael Jr are very knowledgeable and are willing to go the extra mile to find you what you want. Would highly recommend! Trustworthy, great service and great people.

Gl
Review №17

I have been using AAA Jewelers for over 26 years when I bought my wife’s promise ring, then I bought my wife’s wedding ring from AAA Jewelers. I have referred my friends and family to AAA. Now, Mike helps my sons and their friends. Mike is so great to work with and he makes sure you get the best Diamonds and Rolex’s. I have purchased very nice pieces from Mike and I could not get the quality and price anywhere else. I appreciate everyone at AAA that have taken care of me and my referrals over the years. It is nice that after all these years Mike is still backing up the jewelry and watches I have purchased from him. I have lived all over the country but I continue to purchase from AAA Jewelers.

Ry
Review №18

My experience with AAA Jewelers was phenomenal. They were very responsive and professional, and ensured that the custom wedding ring I ordered was exactly what I hoped for. I my wife loves the ring gets comments on it all the time because it is so unique and well-made. On top of it all, AAA offered me a great price and included an appraisal. 5 stars!

Se
Review №19

They took the time to go through my pieces and recommend what I should do with it. Very nice and helpful.

Bo
Review №20

Unmatched experience and exceptional value! Weve used AAA Jewelers a few times now and this most recent time raised our already high opinion of them. I was looking for a HUGE combo gift for my wife - a major milestone birthday plus the holidays. I was not able to come into the shop, so they listened carefully to what I wanted and presented me with an option that far exceeded my (and my wifes) expectations. Mike and his team are truly exceptional in meeting both the vision and the budget of their customers! Theyve got a client for life here!

Ca
Review №21

Custom work. Great service. Great deals.I shopped around at a lot of different places and AAA gave the best deal hands down. Their customer support got my ring done quickly and without any problems. Quick and easy.

We
Review №22

Best jewelry shop I have ever used. Great expertise and customization when I bought my wife her engagement ring. Mike was able to help us piece together the perfect band with my wifes favorite diamond. I personally dont buy jewelry from anywhere but AAA!

ry
Review №23

I just bought an engagement ring from Mike and Lisa and they are absolutely awesome! They were very patient with me and educated me along the way to make sure I understood the process and the details about the ring. They were able to match exactly what I was after and were able to do it in a quick time frame. I was very nervous about buying a ring and getting taken advantage of and Im glad I was referred to them as they were absolutely wonderful and I know they were completely honest with me. This was a very nerve racking and exciting moment for us and the best part about it was that you could tell they were just as excited for us. I would 10/10 recommend them to anyone in need of jewelry and I will continue to go back to them for the rest of my life. Thanks again Mike and Lisa!!

Ti
Review №24

Exceptional customer service, beautiful jewelry and fair prices. Every experience I’ve had with Mike and his team has been pleasant, easy and positive. I will be a customer for life!

Hu
Review №25

I bought my wifes wedding ring/wedding band at AAA Jewelers. It was an amazing experience working with Lisa, Mike, and the Jeweler who helped customize the band. Its a family owned business and they treat you like family when you are there. Ive head rings, bands, necklaces, watches, all worked on here and every time they have not only given me a great product but provided incredible service while I am there. The prices are great, they genuinely care about helping you out and not ripping you off. My entire family also shares the same feelings as we have been taken care of every single time we go in there. You cant beat the price, and service they offer! Ill be a customer for life.

Ja
Review №26

5 Stars and more if I could! I have bought 3 rolexes from AAA and it’s been 5 star service every time. They always go above and beyond when I come in. I’m a pretty young guy and other jewlers around town blew me off but right when I stopped into AAA they jumped at the chance to help me out. They will always have my service and loyalty for many years to come. Thank you AAA!!

Da
Review №27

I have bought jewelry for at least 25 years from AAA Jewelers and they are hands down the best you can get! The owner is so gracious every time my husband and I go in, he always gives us the best deals on anything we buy. And if I have to leave anything to be sized or fixed, I trust them because everything comes back amazing!!! I would never go anywhere else! Thanks AAA jewelers!!

Ja
Review №28

Mike and Leo went above and beyond to help me find the perfect piece of jewelry for my wife. They were very thorough and took the time to ensure I was making a purchase she would love. Thanks Leo! I will probably need something else soon because my wife loves her tennis bracelet.

Ma
Review №29

AAA always takes the best care of their customers, I worked with Michael and he helped me picking out the best watch for what I was looking for. Everyone there is very knowledgeable and are able to answer any questions. I trust AAA and look forward to shopping for more!!

Co
Review №30

On Monday November 9th my husband and I went to pick up the worlds most beautiful ring. In August I decided to upgrade my ring. I had a vision of what I wanted it to look like and wanted to incorporate 2 of my original diamonds in the design. I researched jewelers all along the Wasatch Front and decided on AAA Jewelers. From the moment I walked in I knew my research had paid off. I first met Lisa & Mike (the owners) who take pride in both their business and in the customer experience. And then Heather who made the vision in my head become a reality. My experience could not be more positive. I will be forever grateful at this heirloom piece you created Thank you.

Ji
Review №31

Staff was extremely helpful in getting exactly what I wanted for my fiancé. Made the process effortless. Definitely recommend to anyone looking for an engagement ring. Or anything else for that matter. Super friendly.

Ra
Review №32

Heather had helped me with thee amazing hairI went in with zero experience about jewelry without my mom....Told her what i wanted and got a DEAL with a bracelet I’ll wear as a ankletThanks sooo much heather (i mean this) with all my silly questions

Da
Review №33

I went in to have a ring cleaned and adjusted. He brought me in, spent time with me going over options, and then told me he would do the cleaning for free. It looked great. He wanted me to be a customer in the future more than get every penny out of me possible.I will be buying my next pieces from there, or at least make it among my first stops. Also... he has really nice designer jewelry, like David Yurman, Tiffany, Omega, etc..

St
Review №34

I absolutely love AAA Jewelers! It is family owned and operated! They treat everyone with so much respect! Not to mention the quality of Jewelry! My finance bought my engagement ring here. And I am absolutely in love with it! I can barely keep my eyes off of it. Also they clean my ring whenever I need it, great service and great jewelry highly recommend!

Em
Review №35

LOVE THIS PLACE. I returned for my fiancé’s wedding ring and he got my wedding band AND engagement ring here. This is family owned and local to SLC which makes it that much more special. I recommend all my friends here.They really take care of you and will set you up with whatever you want and whatever your vision is. 10/10!!

Sp
Review №36

Ive purchased (2) diamonds over the past several years for my wonderful wife from AAA. They have always treated me with excellent, friendly service. I highly recommend them for the amazing quality diamonds and service they provide.

Jo
Review №37

My husband picked out the design of my ring and AAA Jewelers took the example picture and custom made the ring and it turned out beautifully! We returned to get the wedding band there and they took my engagement ring for a couple of weeks so they could match the band to it in style and shape! Im very impressed and they gave us an incredible deal! They are super good to work with and got the rings to us by the time we needed them (it was a bit too close to when we needed it for comfort, but when they turned out so good, we were just glad to have them!)

An
Review №38

They ordered and received multiple diamonds before any other jewelry store in town. The service and prices were great.

Ge
Review №39

I have had many great experiences at AAA jewelers throughout the years. I highly recommend doing business with this family owned establishment. The jewelry is sublime and the customer service just hits it out of the park. Thank you to Michael for being so accommodating and patient with my jewelry needs. I will not be going anywhere else anytime soon.

Al
Review №40

I walked in with no knowledge of even the basics of ring buying. I wanted to get an engagement ring on a limited budget and didnt know where to start. Lisa was kind and patient with me. She showed me the different styles and how we could add bands over time. She asked me about my fiancé and helped me pick some options that would best suit her.I thought about it for a week and came back thirty minutes before closing. Even though it was just a modest purchase, Mike checked me out himself. He was friendly and genuine. He told me that if any adjustments need to be made or anything happens to the stone, they will take care of it. 100% satisfied with AAAs service and product.

Ja
Review №41

We have done business with them for many years and they are great. They do a great job and are extremely fair with everything. I would definitely recommend them to anyone.

Vi
Review №42

Mike is the best. After checking out a couple of other places I was referred to AAA. Mike got me a much better quality diamond at a much lower price. A lot of other places will claim they the cheapest/best because they are direct or wholesale but based on my research he was the only one that actually delivered. I could not recommend them enough!!

Me
Review №43

Good guys to deal with and great prices. I found the exact watch I was looking for at a significant discount over what I could find it at from private sellers online. I will be coming back again for sure!!!

He
Review №44

Awesome shop! Staff has always been friendly and courteous every time I’ve been in there. They do a customer appreciation day where they have food brought in for the customers that visit that day. Shop has always been nice and clean each time I’ve been in. Only downside is that if you do pawn something there they don’t have the option to pay down on the loan. Otherwise it’s great! Pricing to buy or sell is reasonable and they do their research and are honest.

JC
Review №45

BUYER BEWARE: Awful and regrettable experience with Mike and staff. My boyfriend and I visited this store to start getting an idea of what we liked for engagement rings. This was the very first place we had visited in the SLC area. There were not many selections as far as larger carat sizes (understandably so) but Mike let us know that he would be able to get some larger diamonds into the store for us to look at. He let us know that in order to do so, he would charge us $250 to cover shipping/insuring those 2 or 3 diamonds. We were fine with that after it was made EXTREMELY CLEAR that if we did not decide to go through with a purchase from him, that the amount would be refunded, or, applied to another purchase in his store. After the diamonds arrived, we went to try them on. We were not impressed with the quality of the stones and decided to not go through with any purchases from him, as we still wanted to look around. Again, this was the first place we went to look for an engagement ring. When it came time to inquire about the refund, we could not get an answer from Mike. We made several calls and sent emails over a THREE week period and the man never had the decency to return our call. Every time a call was made, a woman at the store (his extremely rude gatekeeper) kept telling us Mike was either out to lunch or not in the store that day. There was always an excuse as to where he was. They were all lies. After about the fifth call (all documented because we soon realized we may have to take legal action) demanding a response and after her telling me he wasnt available, he miraculously starts talking on speaker. What ensued next was shocking. I have never heard someone so incredibly belligerent and angry. Mike was L-I-V-I-D that we were asking about our refund.. telling us it cost him that much money to have the diamonds shipped and we were not owed anything. He completely went against his word. We were shocked. Why would we just give a business $250 of our money knowing we were just starting to look around?? We understood that yes, there would be shipping involved.. perhaps $50 or so but we had his WORD that the money would be refundable, or a portion thereof. As his anger escalated on the phone, with him YELLING at us, he then decided he would give us half the money back- $125, just so we would get off his back I assumed. At this point we said fine- we just wanted to recoup any money at this point and get far away from this man and his business. We hung up and could not believe what had just happened. It was disgusting someone could act this way to us. In the end we decided it would be in our best interest to never step foot into this store and forfeit all money- $125 wasnt worth his wrath. We were honestly scared of what he might do and truly thought we would feel unsafe in his presence. *I would like to add that several months had gone by before we had inquired about our refund, so we did understand why he was questioning the refund after a few months had in fact gone by. However, due to COVID and a family illness it just wasnt our priority at the time. Please do yourself a favor- really research this place (if you look hard enough, youll find the negative reviews). Do not let this man paint a pretty, rosy picture for you- if you decide to not do business with him, it wont be pretty at all. This is a pawn shop. It is not BBB accredited. Do not waste your time doing business with someone who is so rude, aggressive, unprofessional and unethical. There are MANY fine jewelers around town.. and just as many who are aware of Mike and his business practices. Wish we had known.

Jo
Review №46

I know nothing about Jewelry, I went to AAA Jewlers and spoke with Michael, I explained to him what my girlfriend liked, he showed me a number of engagement rings that fit the profile. He was knowledgeable and extremely professional. I purchased a beautiful ring and now my girlfriend is my fiance! The happiness on her face when she saw the ring will forever be embedded in my memory. I will absolutely return for all my Jewelry and watch needs.

Ma
Review №47

My fiancé got a custom ring from here, it is absolutely breathtaking; they truly know how to make a girl say yes! We later went back to get it resized and cleaned, Mike was so friendly and attentive. He even gave my fiancé a free silver necklace for a pendant he has. Mike knows how to treat returning customers that’s why this is always our go to place for any jewelry!

Ko
Review №48

Excellent experience. I was referred to these folks from a colleague. I brought in my wedding ring and a diamond earring from my wife. Both of these items are from the 1940s and were our grandparents. My ring needed the band fixed where it gets sized, and I had intended to make a simple necklace and setting for the diamond. I was nervous just handing them a small envelope with the items in them and nothing in return but a handshake and hopes that they would be able to get the necklace done in time for Valentines as I had shown up the week before.It was ready in less than a week, just in time for Valentines Day and both the ring and the necklace looked amazing!! I was very impressed on the pricing as well. Worth every dollar I spent in my opinion. The ring likely looked like the day my grandpa first had it made. Its hard to trust people these days, especially with thousands of dollars in jewelry. This is a legit company and I highly recommend them with your valuables. We will definitely be in again!! Well done!

Ta
Review №49

After searching for the perfect wedding ring for over 2 weeks, I walked into AAA jewelers, they were WONDERFUL! I FOUND MY PERFECT RING and the price was AMAZING along with the quality. Mike and his staff were honest and no pressure. Highly recommend!

Ca
Review №50

This place is amazing. They have really good prices and customer service. If I could give more stars then I would, 5 isn’t enough. Definitely going to be doing all jewelry shopping here.

Ge
Review №51

Good customer service. Very kindly good people :)

Ja
Review №52

We were referred to Mike and his team at AAA Jewelers and could not speak more highly of their service and quality of work. Mike was incredibly easy to communicate with, and shared valuable feedback to our custom ring. Their prices beat their competitors quotes, and the hands on customer service set a new standard for us when working with jewelers. AAA has a new customer for life, and I would refer all family and friends to their work.

Br
Review №53

Had a couple links taken out of a watch. It was quick and the staff was straightforward and helpful

Ma
Review №54

Great service and very fast. I came in to have a stone set in an engagement ring I purchased from them and they did a wonderful job.

Ma
Review №55

It was such a great experience working with AAA Jewelers. I went in to buy an engagement ring, knowing exactly what I wanted it to look like, and they helped me get it. It was quick and painless and within a few short days I had the ring. Before I picked it up, however, they had it professionally appraised and gave me the certificate to show that I was purchasing a ring worth almost twice as much as what I paid for it. I’d definitely recommend coming here if you are looking for great customer service and expertise to go along with it.

Za
Review №56

These guys are awesome!! Family owned and operated, all their staff can negotiate pricing directly, they have both super high end as well as budget friendly product, just an all around awesome place. Dont go get ripped off at one of the big box stores that advertise on the radio, AAA Jewelers are a fraction of the price of the big box stores. I bought my wife diamond earrings and a diamond pendant and she loved them!!

da
Review №57

From start to finish we had an incredibly easy and stress free experience. I appreciated right off the bat I was asked what my budget was and he promised me that he would get me out the door at that price! Immediately I felt relieved that they weren’t going to try and up sell me. The ring ended up being a custom job and it is seriously stunning!! I would recommend anyone go here. If you want a great deal and an easy stress free experience this is the place!

Ca
Review №58

Place game great go to place only The

Ta
Review №59

They listen! They respect you!My fiance had a ring design in mind. She had some pictures but wanted somethings changed. With photos and a few emails back and forth for details, they created a beautiful ring that was extremely affordable considering the amount of detail and carat weight on the band.Michael was extremely personable. He genuinely likes what he does. I never felt like I was being up sold for the sake of his wage.I came from out of state and they were very accommodating with shipping and insuring the ring.The price was very reasonable. Their custom work is well worth the money.Yes, I would recommend them for all engagement rings, and custom jewelry!

Vi
Review №60

AAA offers a wide range of beautiful jewelry at a great price. The knowledgeable staff provides excellent customer service! I highly recommend AAA jewelers and won’t go anywhere else for my jewelry needs.

Lo
Review №61

Michael and his family are unparalleled in the service they provide to their patrons. I’ve purchased several watches and pieces of jewelry from AAA and every time the staff has gone above and beyond to make the experience a joy. AAA has been able to source any watch I’ve wanted and is the only place I trust to provide the best price and the best quality product, be it authentic timepieces or jewelry. It’s hard to find a place like this anymore, anywhere, Salt Lake is lucky to have them.

Da
Review №62

I won’t go anywhere else for fine jewelry or high end watches. AAA Jewelers is a family-owned and operated business and everyone who works there possesses knowledge you can trust. The store sells beautiful, authentic pieces at reasonable prices and their customer service is always top-notch. I got my partner a beautiful Citizen watch as an anniversary gift and neither of us could be happier with the quality and the price that AAA Jewelers was able to offer me.

Ri
Review №63

AAA Jewelers is the place to go in Salt Lake City. It was an incredibly easy and stress free experience. Michael was amazing to work with. I was able to get a perfect gift for my girlfriend at the budget that worked for me. If you want a great deal and an easy stress free experience this is the place!

Sa
Review №64

This place is amazing! They were very professional and were sensitive to my boyfriends budget. They made the whole experience a real joy.

Ha
Review №65

These guys are seriously the best!!! I bought my wedding ring here and then another diamond ring 5 years later and they do the best job. If you dont find something you like you can bring in a picture and they can custom make anything for you. And I mean anything!! My brother just got his engagement ring custom made last year and she loved it! Their customer service is the best and they will make sure you love it! Ill never go to anyone else!!

An
Review №66

All I Can say is WOW! I went in to find a watch for my wifes birthday. Michael was incredibly knowledgeable about all of the different brands. Ive never purchased a high end watch before, so I had several questions about all of them. He was very patient and helpful. I appreciated his time and my wife adored the Rolex I ultimately purchased. Definitely take the time to go see them. Im going back for valentines.

Ry
Review №67

AAA Jewelers is truly amazing. They are kind, knowledgeable and very friendly. I would recommend this place to anyone who wants a great experience.

Je
Review №68

Love, Love, Love, AAA. Mike, Lisa, and Michael are very responsive and great to work with. I requested an unusual wedding band, they found me a vintage ruby ring that is stunning, my wife gets multiple complements daily. I would recommend AAA to anyone that is looking for quality jewelry, knowledgeable staff, and great pricing.

Ri
Review №69

Awful experience with Mike and his son Michael. Brought in a watch and was called a few days later by Michael saying it would be done in a few days. Days pass and I hear nothing, I call and speak to Mike who has no idea what I’m talking about. He eventually says they need until Friday. Friday comes and Mike calls saying he needs a specific part for it he can’t find and needs until Monday. He was aggressive and rude even on the phone. Monday comes and he calls and says something along the lines of “I’m having trouble with setting the balance, it’s on my work bench and will be done by Friday.” Friday comes and I go in in person wanting the watch back. He tries to tell me it will be done Monday(no joke) and I say no. He forcefully says he doesn’t have the watch here and I have to come back at 5 to get it. I come back at 5 and deal with his son Michael, who is extremely rude to me. When he throws the watch on the counter (as if I’m in the wrong) I realize it’s in the same Manila paper bag and the bag was never opened. Mike lied about all the parts he was getting and work he head doing, he never even looked at the watch. Never once did they apologize. Worst customer service I’ve ever seen, and I frequent every jewelry store and pawn shop in this valley and the next.

Ni
Review №70

The best jewelry store in town. Super friendly and helpful. They do amazing work. I highly recommend.

Be
Review №71

I had a great experience with AAA! They were very helpful in getting the engagement ring that would be perfect for my now fiance. I wanted to get it without her knowing and they were great at taking my descriptions of what I knew she was looking for to specially make the perfect ring for her. The service was great, personal, quick, and great pricing compared to the other places I went to visit! Definitely will go back to take advantage of their great service

Ha
Review №72

I had a great experience designing a custom ring with AAA. They helped me come up with a unique design and charged a very reasonable price. I definitely plan to purchase from them again in the future.

Se
Review №73

I loved my experience here! I wanted a unique engagement ring, and just couldnt find anything that interested me anywhere. I brought along some pictures, and Heather worked with us to find something that I loved! She brought in non-traditional diamonds and let me pick one. My ring turned out better than I could have expected. I absolutely love it! I will definitely recommend this place to my friends and anyone else!!

Li
Review №74

The best place to buy a nice used watch! I looked for about a year for what I wanted. I came from Idaho to this Jeweler. Not only were the staff friendly and knowledgeable, the owner Mike was right there to help you. I felt sure when I left I made the right choice to drive that far. I have had my Rolex for a year now and love it. Great place to get all your jewelry.

Jo
Review №75

This is the absolute best place to buy a watch. The team at AAA absolutely desires to give you the best service and importantly to find you the perfect watch at the best price. Additionally, their custom jewelry is amazing. Again, staff at AAA will make sure you are absolutely happy with your custom piece. Highly recommended!

Br
Review №76

Very happy I went to AAA Jewelers. They were polite and patient with me during my difficult decision to choose a ring, and helped me figure out the perfect ring for me. If you are shopping for jewelry, go to AAA Jewelers before making any final decisions and see what they can do for you.

JE
Review №77

A couple months ago I was looking to get a center stone reset and made into a new ring and design with adding smaller diamonds to it as well. I shopped around to several other jewelers and settled on AAA Jewelers. They did an AMAZING job with my ring in such a short time and they were the cheapest by far!!!! Great quality, top notch diamonds were added to the ring, and they have fabulous customer service. I could not have been more happy with the process and the final product. I get compliments on my ring all the time and I absolutely love it!! I have a few other stones I want made into other rings and will undoubtedly use them again. Family run business too, always a plus! Dont waste your time anywhere else, this is the place to go.

Br
Review №78

Mike and the entire staff are amazing! This is the only jewler Ill ever purchase my jewelry from.

Se
Review №79

I AM A 100% SATISFIED RETURN CUSTOMER OF OVER 20 YEARS DOING BUSINESS BUYING AND SELLING WITH MY FRIEND MIKE AT AAA JEWELERS! MIKE WITH MAKE A DEAL TO WORK WITH YOU IF YOU ARE SERIOUS ABOUT BUYING AND YOU WILL NOT BE DISAPPOINTED! THE HIGHEST QUALITY, MOST AFFORDABLE & BEST OFFERS IN THE SALT LAKE VALLEY!

Ch
Review №80

Tremendous Service; incredible value. I live in New York City, and visited many to jewelers in the city, but AAA Jewelers stood out as giving the best value for an absolutely beautiful diamond. Their service is also unmatched. I will never buy another diamond elsewhere.

Re
Review №81

They created a beautiful custom engagement ring for me at a great price! The whole process took about two weeks and was very speedy.

Do
Review №82

A pleasure doing business with them.

bo
Review №83

Hands down, the only place from now on for any of my jewelery needs. It was the first time I went into a jewelery store and didnt feel like a customer but rather, a friend. We engaged in conversation outside of shopping for jewelery, making my experience more pleasant as I was being seen as an individual and not a walking dollar sign. I told them what I needed and rather than giving me an abundance of choices causing me to be overwhelmed, I was shown exactly what I was interested in. I felt no pressure in purchasing something I didnt want which was a first! There was no pressure to upgrade or increase my budget as I had experienced from other jewelery stores. In the end, I walked out feeling like I got a great deal and got exactly what I was looking for. Highly recommend this place to anyone if you want a similar experience.

An
Review №84

My family and I have been going to AAA Jewelers for many years. They are the best in town! I always have a great experience working with Michael. He is very professional and knowledgeable.

Cl
Review №85

Very clean and great location. Great variety as well! They did custom rings for us and they turned out wonderfully. We knew nothing about rings and they walked us through each step on how to get the best rings for us at the best price around, I cant recommend them enough.

am
Review №86

This is the first review Ive left for a company, they more than deserve one. The service was PHENOMENAL! I had been to a few jewelery stores in town previously and fallen in love with a ring. The catch was, they wanted thousands for just the band. I didnt want to spend that much so I kept looking. I showed them a picture of it and Michael instantly said they could custom build one for a SIGNIFICANTLY lower price! To top it off, I got to make a few small changes to the band and make it my own.Thanks to these guys my fiance and I got to pick a ring we liked and keep our savings account intact. Cant thank you enough!I would highly recommend AAA Jewlers to anyone who wants a nice ring but isnt willing to pay an arm and a leg. These guys are perfect. Genuinely, thank you!

Ch
Review №87

Mike and his family and team are excellent. I was able to go in and get an education in diamonds and not feel pressured to walk out with anything. Having said that, I did end up going back to get a gorgeous engagement ring and wedding band set for a killer deal. Working with a local shop instead of a large chain gives you the best opportunity to find what youre looking for at a fair price.

Jo
Review №88

AAA Jewelers is a phenomenal place to get any piece of jewelery! Recently bought a custom engagement ring from AAA and Michael helped me out every step of the way educating me. My Fiance loves it! They met all my requests for the ring and it came out amazing! This is a family ran establishment which is really proven in everything from when you walk in the door. First time customer and now lifetime customer! ευχαριστώ!

Wi
Review №89

I purchased a custom wedding ring from AAA. Their staff worked with me to design the ring, and the result was fantastic. The quality of the design and the workmanship was top quality, and the price was unbeatable. They even found the perfect center diamond that met my exact requirements. I highly recommend AAA Jewelers.

ja
Review №90

This is my favorite place to shop. they have the beautiful jewelry that every woman wants. gorgeous one of a kind pieces youll want to show off. if you love your spouse this is the best place to get that special gift. i love all of the wonderful people at AAA Jewelers for always taking great care of me.

Gr
Review №91

AAA Jewelers is the best place in Salt Lake to buy or sell jewelry. They have a massive selection of pieces for a variety of needs and their family-owned atmosphere and customer service is second to none.

Ca
Review №92

High quality jewelry and gemstones for the best price in Salt Lake City.I found that most competitors in Utah dont come close in comparison to what AAA Jewelers offer in product and price. I found the best price here for a 14K gold ring. Their service is fabulous, and they are always kind and accommodating. Very convenient.

Je
Review №93

The moment my wife and I walked in AAA Jewelers door we felt like family. We were helped so quickly! The man helping us pick out our rings really listened to what we wanted, and didnt try to sell us anything else. The workers were very respectful. The whole time my wife kept saying, I love this place, it just feels right. I would highly recommend AAA Jewelers because of their professionalism, respectful employees, low pricing, and over all GREAT customer service.

Br
Review №94

Check here before you buy anywhere else! Got a custom ring made here and it turned out better than I could have ever imagined. On top of that it was less expensive than anywhere else I had looked. Mike is a great guy and will find you exactly what youre looking for. They have my business for life.

Sm
Review №95

Had a wonderful experience shopping for a diamond for an engagement ring. The store is well run and a beautiful environment. Everyone who works there is helpful and friendly and can help you find exactly what you are looking for! I feel like I got a beautiful diamond for a stellar price and my fiancé loves it! I would come back to AAA for all my jewelry purchases. Great products, great pricing, and great service!

An
Review №96

I purchased an engagement ring through AAA Jewelers and am happy with my decision. The team was willing to work with me to get me exactly what I wanted. Great customizability. I even brought in a loose stone that they were able to build the ring around.

Jo
Review №97

I will not go anywhere else for jewelry, cleanings, polishing, etc. They always take care of me and any referrals I send to the store. AAA Jewelers is knowledgeable and answers any question I have regarding my watches. AAA Jewelers offers a high level of customer service and I always know they are competitively priced. Salute to the Vardakis family and the wonderful business they have created. I wish you many more years of success and see you soon.Thank you AAA Jewelers!

Mi
Review №98

I recently proposed with a gorgeous ring had designed and built by AAA Jewelers. The ring has a large, Gemological Institute certified center chocolate diamond with many other smaller chocolate and white diamonds in a rose gold setting. It’s beautiful. I know I got a better price than I would have elsewhere, my insurance appraisal of the ring confirmed that. Mike and the team there are everything you could hope for in a jeweler, they were helpful, fair, patient, knowledgeable, and fun to work with. So good was my experience, I went back today to have them build my wedding band from the gold of my Mothers wedding band. They have made a life long customer of me and I highly recommend AAA Jewelers to my family and friends.

Sp
Review №99

AAA is the best jeweler in the state! After searching online and going to several different jewelers we decided to go with AAA. Mike was able to custom make a beautiful engagement ring that my fiancé absolutely loves! They were able to keep us in our budget but give a much better deal than the other jewelers I had looked at. My favorite part is that the ring is totally unique and custom. No high pressure sales here, just a top-of-the-line company who wants to help you find the best fit! I will be shopping here again.

Ch
Review №100

I came here to find a new watch as they had the best prices in town! As soon as I walked in I noticed the very classy look of the store. There is a massive selection and the store is very well laid out. The owners gave me direct attention themselves. The whole staff was extremely knowledgable and helpful. They obviously know what they are doing. They found me the perfect watch. AAA is extremely professional and offered the best customer service I could wish for. I will definitely use AAA again and would recommend it to anyone!

Information
24 Photos
100 Comments
4.9 Rating
  • Address:601 S State St, Salt Lake City, UT 84111, United States
  • Site:https://aaajewelryutah.com/
  • Phone:+1 801-359-2035
Categories
  • Jewelry repair service
  • Jeweler
  • Jewelry appraiser
  • Jewelry buyer
  • Jewelry designer
  • Jewelry store
  • Pawn shop
  • Watch repair service
  • Watch store
  • Wholesale jeweler
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:10am–6pm
  • Friday:10am–4pm
  • Saturday:Closed
  • Sunday:10am–6pm
Service options
  • In-store shopping:Yes
Health and safety
  • Mask required:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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