This is a great dental office. No frills get it done team is super professional. From Michelle at the front to a great hygienist, Rachel, to the assistant Julia, the experience there is great. The dentists are great too, of course;)
Ive been going to Genesis Dental now for 6 years and have always had a very positive experience. Dr. Boyack really cares about my concerns and addresses them with a lot of detail, understanding, and compassion. My daughter has also had her orthodontics taken care of, and Ive been very impressed. Its definitely been a win/win!
Rachel, Anastasia and Dr. Boyack did a great job, all of my questions were answered and my care was great.
Rachel was so friendly and made me feel welcome. Anastasia did an awesome job with polishing. I would definitely refer my friends
Great experience! Julia, Michelle and Rachel did a wonderful job!
Wow! I had so many fears of the dentist but they are disappearing with each experience at Genesis. They are gentle, sympathetic, and efficient. I’ve never been left waiting in the chair for the doctor. And they work really well with those without insurance (like me) making it affordable and are upfront about the prices beforehand. I’ve done cleanings and had cavities filled.
A welcoming staff, knowledgeable provider, Dr. Boya and caring hygienist Rachel. Thank you for the pleasant experience! I highly recommend!
Great experience!!! The building that their office is in makes you feel like you’re in the twilight zone, but once you get to their office it’s great. Rachel did my cleaning and was so gentle and kind. Will definitely come back!
I feel like the doctor over treated when I went last October. I get my cleanings done regularly, and I might have a small cavity once a year or every two years. However, once I came here for a crown replacement, I suddenly had ~7 cavities as well.They couldnt keep my temporary crown on, and it kept falling off after a day or so. Repeated trips did nothing, and the temp crown kept falling off. 8 months later and my permanent crown pops off. Ive never had so many issues stem from one dental visit.Guess I need to keep looking for a new dentist
Genesis dental has definitely taken AMAZING care of me! I’ve needed quite a bit of work done and so far it’s been completely worth it! I just want to say a big THANK YOU to Jenn, Vicky, Marlee and of course Dr. Foltz! He’s super gentle and explains everything he does! Also thanks to all the wonderful assistants! Y’all really do a great job here! So glad I chose Genesis! 😄😄
They get 5 stars and many more rating. I have been going to them for years they have never cease in their superb service. Now it is post -COVID I am glad they are still open for business. Thank you!
Overall a great teeth cleaning experience. The hygienist was fantastic. I have my first cavities. After the dentist showed me them, it would have been nice if he had taken a moment to explain the options for treatment before laying out a suggested plan. I didnt feel like I fully understood what was going on in my mouth before he left. The hygienist answered my questions afterwards.
My first visit to this office. Great experience. Really good handling of my reception and hand off to the team with minimal wait. The hygienist Rachel was friendly and informative and her summary to the dentist seemed thorough and efficient. Dr Ho followed up with her exam, worked on a bothersome tooth and I was on my way. Nice teamwork. Well done!
Shout out to Hailey and Rachel. I was very reluctant to go back to the dentist. These two made my experience actually enjoyable! Great staff, clean, and very comforting. Would do 10/5 stars if I could, thank you ladies!
Dont go here unless you like having your fillings break, you like to be overbilled, and/or you like to deal with policies like putting a deposit down for appointments.I had some fillings done by Dr. Boyack in January 2020. After continuous billing errors and weird policies, I decided to go back to my old dentist, even though the location wasnt convenient. During my routine cleaning yesterday, one of Dr. Boyacks fillings broke off! Its only 1.5 years old. Now I have to get that filling redone, as well as another one of Dr. Boyacks fillings due to the poor quality. I will probably have to get a third filling redone too, as my dental hygienist noticed that it feels unstable.Also, dont trust the positive reviews - they are falsely inflated. Whenever you go in for an appointment, they try to incentivize you to specifically leave them a 5 star review with raffles.
Just got a Root Canal done. Yes I know not the funnest thing. However this office made the experience painless and efficient. Michelle up front had the consents I needed to sign all prepared for me. They took my right back where Hailey prepared me for the procedure. Dr Boyack administration of the injection was painless and worked excellent I did not feel a thing!! I’m on my way to recovering from a tooth that has been bothering me for over a year! I can’t recommend this office enough!!!
The moment I walked in I knew this was my new Dental office! The office manager Michelle was very welcoming and knowledgeable. Cori the hygienist was so gentle and thorough. The assistants Julia and Hailey had smiles on their faces! Dr . Boyack was kind and spent time explaining my treatment to me. Definitely a 5 star experience! Thanks guys!
Not a big fan of dentist but I came here for an emergency appointment after being referred. Michelle at the front desk was so kind and helpful. Dr. Ho and Julia really made sure I was comfortable throughout my whole experience. Definitely will be coming back and would highly recommend this office.
I had my first visit at Genesis dental and my experience was awesome. I felt very comfortable and Dr. Michael patiently availed time to answer all my questions. Kudos to Rachel and Hailey, all helped to answer questions about insurance and were friendly. All these people made my visit perfectly amazing and having received a warm welcome and a comfortable visit, I will make this my go to for all my dental needs.Thank you.
Had my first cleaning appointment with Rachel today. She did such a thorough job and was super gentle, which I love in a hygienist. The assistant was super sweet & helpful as well. Excited to come back for my 6 month recall!
Without Genesis Dental I don’t know here I would be with my dental care schedule. They’re always great at letting me know what needs to be done as well as cost.
Very friendly staff! Have been going in to get my cavities taken care of and a routinely clean up, and they have done a great job!
I found Genesis dental by looking at different dentist who were in network with my insurance. I chose where I was going based solely upon my gut instinct while looking at the pictures of the different dentists! 😂 I was 100% spot on for this place! EVERYONE there was so wonderful from beginning to end. First I was welcomed immediately and warmly by the receptionist then I got to hang out with the awesome, knowledgeable, kind and informative duo - Hailey - the dental assistant and Cori the Hygenist. They were excellent at their skills and fun to hang out with too! They even mentioned how great Dr.Boyack is and how his positive and calm demeanor sets the tone for the whole office. Highly recommended! 5/5 stars easily!
My favorite dental hygienist of all time (Cori) helped me today and did such a great job, as well as being such a joy to interact with! Dr Boyack helped me with a quick problem and I was out of there quickly and feeling great.
I am so happy with Genesis Dental! Dr. Boyack is the best dentist I have ever been to and easily the kindest. He was my orthodontist way back around 2007 and has always been amazing. I have had some bad experiences with dentists and was pleased to have found Dr. Boyack again. This office is affordably priced and works with so many different insurances. Its a nice office with very friendly employees. I will recommend this place to EVERYONE.
I normally am not one to leave reviews, however my experience at genesis dental definitely deserves 5 stars. Everyone there was so polite, caring, and on time. Dr. Boyack in particular was amazing! I came in for fillings and he got them done fast and painlessly. Thank you genesis dental!
Great dentist. Very friendly and knowledgeable staff.
I was so anxious about going to the dentist for my cleaning. All of the staff was so nice and Rachel the hygienist was fantastic! She had a conversation with me about my concerns and what my visit would look like and took extra time even though my appointment went past closing to finish my cleaning. She made sure I was comfortable the whole time and listened to everything I was worried about without judgment. 10000% recommend Genesis Dental!
Dr. Boyack and the rest of the staff at Genesis Salt Lake City are always great. I feel heard and well taken care of when I’m here.
Very nice staff. Quick and efficient. Rachel was a great dental tech and so thorough. Would recommend!
I was in a lot of pain and they got me in gave me a break down of everything that they would be doing and how much it would be before we started and the doctor was so fast and was so good and the tech was also amazing they both checked on me several times during my visit to make sure I was doing okay and couldn’t feel anything. Thank you so much
Super friendly staff !!! They’re great & very informative. Every visit, they’re always making sure I’m comfortable and relaxed.
All around great experience. Clean facility, friendly staff, quick waiting times, and Rachel was awesome. Definitely recommend!
Nice people, I’m surprised the dentist isn’t named krentist because he seems destined to be a dentist
Excellent care! They worked with my tricky schedule to get me in day of. Thanks guys!
This Dentist always gets my teeth so very clean, my family loves it here too
Amazing service! Everyone is so helpful and Dr. Ho is so prompt and a perfectionist when it comes to teeth. Highly recommend.
My Hygienist was Cori & the assistant was Hailey. They both had amazing service & were very kind. Everyone in the building is super friendly & welcoming.
They are very friendly and professional and pain free mostly! I enjoy the office great view lots of windows.
I have been a patient at Genesis Dental for over 13 years. I wouldn’t consider going anywhere else. The staff is warm and friendly and the doctors are excellent and knowledge. I have never had a negative experience.
Michelle the dental assistant was wonderfully patient, kind, and gentle. She made my dentist anxieties subside and was attentive to my needs the entire time. Ill be coming back just for her!
This was my first experience with Genesis, I arrived late and ran into construction but they still worked with me. Vicki was the one that scheduled me. She worked diligently to get a time that would work with my schedule and was able to reach out when I asked her to. Heidi was very kind and even though I arrived late, she still made the time to compete my appointment. Everyone was very good at explaining everything and answering all my questions. We will continue to visit Genesis.
Haylee and Dr. Boyback were great. They got me in and out door and were pleasant the entire time. Thank you!
Rachel and Hailey were great! Hailey went out of her way to help fix a filling that was making flossing difficult. Give both of them a raise.
Great dentist and a lovely staff. Have been coming here for over a year now and had several procedures done. They stand by their work and their quality is unbeatable. Thanks Dr. Boyack and staff!
Friendly, personable staff. Always straightforward and comfortable.
Fast and do very good work
Great place, great staff, the dentist really take the time to explain things.
Worst experience anyone could ask for, went in for a service they they couldn’t even finish!! Stitched me up and sent me on my way like nothing happened!! Now I have to go to a surgeon to finish the work they started! And to top things off, they write me a wrong prescription. Please avoid this place!
Very friendly staff. The place is very clean and smells nice too. Dr.Boyack gave my son a option to use a medicated toothpaste for his cavity instead of just drilling on his tooth right away, as other dentist would have done. That made me feel good to have changed of dentist.
This is a great dental office the dentist and staff are really good and upbeat people. They were able to get me in and take care of a tooth/cap on the same day.
Awesome people! No cavities and safe for another six months.
The team at genesis dental was super friendly and accommodating. I highly recommend them!
Absolutely incredible!! The downtown location has been treating my family and me for years. Dr. Boyack is great. And the office is equally wonderful. They treated my wife while she was going through radiation and Chemotherapy. Her dental needs require specific and special attention. Not only did they take special care of my wife, the office sent her flowers when she went to hospice care. You just don’t find people like this anymore. They are a truly a caring staff. Thank you!!
Everyone is so nice. I recommend Genesis Dental.
Very lovely and caring environment! Thank you ladies for the teeth cleaning!
Very efficient and courteous. Work well with insurance plan. Had a very good experience.
Very quaint Dentist office! Very comfortable there.
The dentist is always expensive, but it can at least also be fun:^)
Dr. Boyack is intelligent, caring, and has a great sense of humor. He worked with me on a pulled tooth and a subsequent implant (which was an emotional experience for me as it took longer than expected- to no fault of Dr. Boyacks). Dr. Boyack was kind and patient during the whole process. He is fair, honest, and ethical (which can be hard to come by in a dentist in Utah as there is an overabundance of them and they need to make a living). He is quick and efficient and offers early and late appointments. Lastly (and most importantly!) Dr. Boyack is the only dentist Ive ever been to where I dont feel pain.
The place is really good as I’ve been here in the past as well. Dr boyack is impeccable and Taryn too. They’re good and professional and would highly recommend them. Plus the office Assistant Angie she’s so good too! All in all perfect place.
I love the doctor he is caring, non judgmental, very nice. I wouldnt go anywhere else. The staff are very sweet and kind and also do not judge. Receptionist remembers my name who I am and my needs without any hesitation. I like walking into a place where I am remembered and known and dared for truly with no judgment.
Got in and out quickly. Doctor asks if you are comfortable and responds to your questions. The visit went smoothly. Roberta Lovell
Everyone at Genesis was relatively nice (at first) but unfortunately I had a very poor experience. They originally told me that I had a bunch of cavities which I thought was weird because I had gone to a different dentist the month prior and they didnt mention that. However, I decided to take their advice and have several fillings done on the same day. Afterward, I had extreme tooth pain in multiple areas where the fillings were done which Ive never experienced before. After several rounds of coming back into their office for remedies, refillings, etc, I was told there was nothing more they could do. The pain was absolutely debilitating and even caused a jaw misalignment from not being able to eat on one side of the mouth. I eventually had to have a root canal done to alleviate the pain which didnt exist before the fillings occurred. Im mostly upset because I was told there is nothing that they could do even though they caused the subsequent pain and treated me like I was lying afterwards. Ive now paid a lot of money for root canals to simply stop the pain that they caused which didnt exist before. I would advise others to do a lot more digging before they choose a dentist in the future. Lesson learned.
Clean, friendly, efficient.
Absolutely love the quality of work in customer care, felt truly at home!
Update: The owner of Genesis Dental reach out to me regarding my bad experience. He was very helpful and understanding about my situation. He offer me a $100 credit to my account and help me schedule an appointment to a different office. I did went to the appointment schedule at Taylorsville dental clinic and the staff was amazing.I have been going to this location for a couple of years but unfortunately I had a horrible experience. I had an appointment today for a cleaning and their new hygienist did a terrible job. This hygienist hurt me while doing a standard cleaning and did a very poorly job in cleaning. While I was being examined she told I needed a deeper clean due to gingivitis but she failed to do it. While I was getting check out I was told I needed to pay a co-pay due to the extra cleaning and extra work they did for me. I was very upset because I have never paid a copay for a cleaning before and she didn’t do nothing different compare to other standard cleaning I had in the pass. I have decided to change dentists.
Got me in same day. Great people and very easy as far as a dentist appt goes
Cori was my hygienist and she was the best! It was the easiest and most pain free cleaning of my life!! Highly recommended!!
They are always so nice! I have a lot of teeth issues and they always make me feel positive about it, and willing to work with me. :)
Excellent service! Theyve been my dentist office for 2 years, and theyre great!
I have been coming here for several years and I highly recommend this dentist! They are very nice and professional and are easy to schedule with. The appointments are always very quick and efficient!
Ive been going here for a few years now. My routine cleanings are quick and professional. Payment and billing is very transparent. Staff is friendly. Highly recommended.
De Ho is amazing, I have a fear of dentist because of that I haven’t been in along time because of that my teeth were pretty bad... she was so kind and Patient. I one tooth extraction no pain at all today. My teeth look so good now it looks amazing! I had broken teeth- lots of cavities. her and her dental Assistant are the very best! I would highly recommend Dr HO to anyone needing dental work
The staff is always friendly and efficient (thank you Taryn and Cori). Dr. Boyack is great, and I highly recommend Genesis Dental. I moved over to this office a few years ago, and I was so pleased to find a great dentist so close to my work.
It is a great environment. Taryn and Now we’re giving cleaning my teeth out ! Really great people. Everyone welcomes you with open hands ! There very nice! For my first time being there, they made me feel like I was at home !
I really like this dental office! The appointments are quick and the staff is friendly. The dentist is nice and patient. They address my concerns in a respectful way, which I appreciate!
Genesis Dental is awesome. They got me in same day for oral pain during all the madness going on in the world right now. Everyone was caring and thorough. Very understanding of my anxiety about being at the dentist.
My family loves the entire staff at Genesis Dental in Salt Lake. Weve been going here for 5 years now, and today my son is getting braces. Angie helped us set up an 18 month payment plan and was able to look up our insurance coverage as well. Thank you for the help!
I have been to countless Dental offices but have stayed with Genesis Dental for two years now. Their staff has been very kind and helpful- you’ll love Cori and Taryn! I have been seen by both Dr. Ho & Dr. Boyack who are extremely efficient. I would highly recommend.
I love Genesis Dental! I called yesterday for an appointment today and they didnt have any available. I asked if I could be put on the cancellation list and they called me this morning to fill a cancellation spot. I hustled over there and they got me in even though it took me 15 min longer to get there than I thought it would. Seth was great, had me laughing the whole time he was polishing my teeth.
Genesis Dental was recommended by a good friend when I needed a cleaning and checkup. I was impressed by how nice, friendly, pleasant and understanding the entire staff was! The hygienist was highly skilled and cleaned my teeth quickly and efficiently with no pain at all, and my previous checkup/cleaning was over 2 years ago! Im even returning next week to have two cavities addressed and Im planning to continue using Genesis Dental.
Excellent visit. Just a cleaning, but it was done well. I’m not so good with names, but my hygienist was great (Teri maybe? She was filling in for the day from another office). She was very thorough and explained what was causing the changes in my teeth and gums. She also suggested several options to better support my teeth. I saw the doc only briefly, and he was pleasant as usual.
Excellent customer service live coming for my cleaning to Genesis Dental. Today Hannah especially was very attentive and detailed as she was cleaning my teeth. Ive had a few others before who clean my teeth but Hannah really knew what she was doing. I would highly recommend Genesis Dental for excellence staff and service.
I have had the best time working with the team at the Salt Lake office. Cori is a rockstar in the dental hygienist world while dealing with my imperfect teeth. Lets just say that I had quite a few years of not taking proper care of my teeth as a young adult which Im now paying the consequences for. Fortunately not too many cavities, but she has made the expected discomforts and embarrassment of doing deep cleanings a fairly enjoyable experience without those negative feelings.Dr. Boyack is also an expert of his craft, and without a doubt I will continue to recommend them to anyone. Well done!
I really enjoy the treatment here. Extremely clean, courteous, and professional. They do a great job cleaning my teeth. They don’t waste my time. Very warm and understanding.
Very caring and friendly staff, constantly making sure I was OK through my root canal. Worked with me on payments and set everything up so it was very affordable. Will be returning for regularl treatment and cleanings for sure. 10/5 stars easily.
Right on time, didnt have to wait. Checked me right in, no problems with taking my insurance. What a relief when it is smooth as silk. I really enjoyed the professional care and all the attention my smile received. Set up for a return check up and cleaning in six months. Lots of great advice on how to properly attend to my smile. Thanks for a delightful experience and a clean fresh smile. Everyone was so gracious I felt special.
I love Cori! She is the best Hygienist I have ever had. She does a great job cleaning your teeth and your teeth dont ache afterwards. Dr. Boyack is very nice and does great work. Would highly recommend this office.
The most caring dental practice EVER!!! I honestly couldn’t be more happy with this team! Thank you for being amazing!
In July 2018, I had a procedure done to put a new crown on my implanted tooth. It was not an emergency and I was willing to wait until the next year to have it done, especially if my insurance would not cover most or all of it. I made that very clear to the person at the front desk. That person called my insurance and told me that the procedure would be covered by them. I asked her if she was sure of that (because Id had an experience earlier in the year in which I got stuck with a bill of over $300 after theyd told me insurance would cover that procedure) and I was told not to worry about it and that it would be covered. I paid them $557.50 that day and trusted that my insurance would cover the rest as Id been reassured. Three months later, I received a huge bill, which I disputed and was told by the Genesis Dental front desk that they would take care of it. Three months after that I received the same bill with an added service fee for late payment. I was understandably upset and called again to dispute it. I was told that they were not at fault and that the amount was my responsibility to pay. They said that if I wanted to talk to anyone about it that I should talk to my insurance. When I called my insurance, they revealed to me that they had offered to give the clerk at Genesis Dental information regarding my maximum but that Genesis Dental declined to receive that information. That information would have given them a good idea of how much of my procedure would be covered. Ultimately, Genesis Dental had declined to know my maximum from my insurance when offered that information and had misled me into believing that my procedure would be covered in any significant amount. Instead, I am being expected to pay over $900 total and out-of-pocket to this company that gave me their word that this would not be the case. This, to me, is a sign of NEGLIGENCE, DISHONESTY, and DECEPTION. They have been unwilling to reduce or write-off this balance that was wrongfully thrown on me after over a week of back-and-forths between me, Genesis Dental, and my insurance. My insurance has continually told me that Genesis Dental did not do their due diligence in providing me--the customer--with honest information to make an informed decision. Select Health Dental have recordings of all my calls. One call I received from them today confirmed that Genesis Dental outright declined to know information regarding my maximum benefits and still told me that my procedure would be covered. Genesis Dental continually denies responsibility for having misled me as a customer. Their owner and manager have been evasive about the fact that they declined to hear my maximum and actually claims that they had it along with all the information that [they] needed, which according to Select Health Dental is not accurate. DO NOT TRUST THEM!!! THEY COAX CUSTOMERS INTO GOING THROUGH WITH PROCEDURES AND TRAP THEM WITH A HUGE BILL IN THE END. Im very frustrated, and I will never go there again.
After several years of trying multiple Dentists, found one I like, trust and respect.
The providers and staff were really nice and friendly. I liked that I could look out a window while I was waiting in the exam chair. However, I did feel like my well being came second to getting my money. They proposed all of these things that I suddenly needed and wouldn’t admit when there was something I felt I didn’t need. I’d say get a cleaning here, but get treatment somewhere else.
The staff here is very kind and thorough. My teeth feel nice and clean. Their office is also neat and I just think they run a good a business.
Dr. Boyack and his crew are so professional and personable I give them 5+ stars. I have already recommended them to many of my clients, friends and family for being stellar, competent and taking pride in what they do. Thank you, thank you, thank you again and again! Its been a long road trying to replace my dentist of 29 years, who passed away recently. I look forward to a long relationship with you!
UPDATE: The owner of genesis dental has reached out to us about the billing issues we experienced. He was willing to work with us and look into what went wrong in our situation. We did come to an agreement for a partial refund because of an error supposedly on the insurance company’s end. It was a long process to finally get a refund, but I’m grateful that we were able to get some of the money back and appreciate the offer from the owner. He seems like a standup guy despite the troubles we had with contacting the billing department.Had a billing issue from having multiple cavities filled after my very first visit at this office. I was quoted a price before I got my cavities filled that I was okay with. 3 MONTHS later I get my bill in the mail and it was over QUADRUPLE the amount they quoted me. My husband and I called and emailed them many times about the discrepancy. We were constantly being told that the billing person was not in office and did not receive timely responses to our emails. They kept giving us excuses and would not be straight with us. The office was not willing to work with us on the bill either. Don’t ever trust their price quotes! I would NOT recommend this office because they will stick you with a large bill in the end. They were not understanding of our situation and were not helpful. Buyer beware!!
The staff is extremely kind and helpful. The dentist is perfectly pleasant. I highly recommend them!
These guys are great. I came in a few weeks ago with a broken tooth needing a root canal, which I just had today. Everyone I worked with were just incredibly pleasant people - Angie, the office manager, Shante, the assistant, and Dr Boyak (there was another assistant helping out from time to time but I didnt catch her name). My procedure took longer than anticipated, and finished almost 45 minutes after hours, but at no point did I get an impression of frustration or impatience from any of the staff. Angie helped me out with payment options, showing me the breakdown of costs, and my options for payment, including their Loyalty program, and the assistants and Dr Boyak made sure I was comfortable throughout the whole procedure. Honestly, considering the magnitude of the root canal, probably the best dental experience Ive had.
Everyone in the office is kind and efficient. Very friendly and are very well about making sure your comfortable..
Dr. Boyack and staff were outstanding. A pleasurable experience for sure. Angie is always very receptive and ready to assist. Shante was great. A very relaxed and calm atmosphere.