These units are nicely located in my opinion. It’s a huge facility. So it’s not noticeable when people are around really it still feels pretty private most of the time. I like the layout of the units. Staff is kind. It feels secure as well- they have cameras as well as staff routinely passing through to make sure everything looks ok. Love it here!
Very helpful woman in office showed me how to open door quickly.
There are many other storage places in SLC. Don’t try this one with shady fees and predatory consumer practices
I love this place and ittz do big really oh yeah price is right
Nichole at the front desk was super helpful and personable!! Rates are very reasonable and the facility is close enough to the city so as to not be inconvenient. No complaints!
Good rental storage place. Friendly staff.
Prices climbing, too many folks appear to be homesteading. Security needs improvements. Actually observed a unit being used as a paint stall.
Its a nice facility upfront but if you store anything you dont want destroyed do not store here they have a serious rodent problem. I have never rented here nor would Ive just seen it destroy 2 of my friends things in different units.
Staff was very knowledgeable and nice helped us get into a unit for an affordable price... Id recommend to everyone
Nicole Great customer service really helpful
Good experience overall
For a storage facility that large you would think they would have some security cameras.... a lot more than the 6 I saw. Originally I gave 1 star. But had to give 2 because they actually called me after my storage unit was broken into. With a storage facility that big... invest in some security. Its cheap these days for security cameras. You can spray paint signs all over. But if you dont have cameras??? Whats the use? But thanks for notifying me after the break in 2 stars.
The convenience, the price, and most of all the incredibly professional, competent, and authentically friendly manner and service from all three of the ladies I engaged with. Fabulous!!
Clean units. helpful staff. accessible at my convenience
Helped a friend get moved in. Had a great experience! Nichole was so friendly, helpful and professional - a huge thanks to her!!
Staff at alpine are very helpful .prices are comparable to other storage centers they offer insurance for your stuff . And I feel security there is good .
I rented a small unit today from Alpine and was very pleased with the entire process. Anna was very thorough and professional, making sure I understood everything. The process was quick. She answered all my questions pleasantly. I was given a few incentives which made a difference in my total cost. Overall it was one of my best retail experiences in several years.
Overall had an ok experience, they slowly started raising their prices so we moved our stuff out. Lots of people on drugs driving around inside the facility. Security definitely needs to be beefed up.
The staff there is absolutely wonderful.They are very professional with a very nice office. Very informative and helpful.The grounds are good, strong, efficient, and secure. They also seem to have the best prices in town.Thank you Guys. 😁
Called the phone at 6:28 and spoke with Susan over the phone and she was absolutely wonderful. The customer service over the phone was really great (especially from someone who wants to get off their shift and go home). She completely sold me on the units. Every question I needed answered was answered and she helped me find the best deal/situation for me.
Great rates and space also great location.
Have been storing with them for almost 2 years, I love the friendly staff, the accessibility to my unit, the security cameras with the high walls. Great place to store things if you need to feel secure about where you store them.
Very helpful employees at this facility. I know my valuables are safe and sound. Thanks for a great storage facility at such a reasonable price!
Julie is the best employee. She is always so helpful and kind. I know the employees take care of the property and are very watchful of the area and do very frequent rounds and checks. The employees live on-site, and that makes me feel better. They have called before to make sure a lock on my unit was mine. Very diligent and attention-oriented. I really love my giant unit. Because of employees like Julie, I will always use AA Alpine Storage. The main office was just updated and looks very nice. Though this facility at first seems off the beaten path, its no issue after time and has been well worth it. Thanks!!!
I have been with Alpine Storage for a few years and have been very happy with them. The staff is always friendly and helpful. They helped me find exactly what unit size I needed at a great rate. Did I mention the fresh, hot cookie that they gave me last time I went in? Umm...yeah Alpine just went up even higher in my book!!
I have rented units here for over six years. The staff is always friendly and follows through and my requests. Secure location. Very prompt in snow removal so I can access my units after a snow storm. Great rates on the units as well.
Excellent staff, great storage place. Very secure and good access to SLC airport. I store my vehicles here when I take long trips and staff makes the whole process quick and easy and the price is great. Very highly recommend.
Nice storage units. We unloaded a 26 foot truck into the 14x35 unit, and had lots of room to spare. The unit was much taller than I expected (probably 20 feet tall at the highest point). I only disliked that there were very limited hours of access. Probably a security thing, but otherwise I would recommend them.
I commenced using Alpine Storages facilities back in January 2015 and was impressed with the cleanliness of the property and the friendliness of the staff. I was also comforted by the security features and LIKED how the gate locked after 8 pm each night, instead of anyone being able to just roam or hang out in the complex all night long.Positive experience overall.
I have been renting from Alpine Storage for a good amount of time now. I had given them a thirty day notice that I was done, only to find out four months later I was being charged some pretty outrageous charges. I never received any notice until this last week about these additional charges of a few items I had left behind going to auction. For example I was being charged a cut lock notice fee and a pre lien notice fee without actually being notified. When I went in to settle my debt I was treated unfairly and very rudely. I was told if I paid $400 and moved everything out they wouldnt charge me the rest.When I was cleaning things out (prior to the charges and after) there were a vast amount of rat droppings and severe damage done to my belongings. When I was cleaning out the remaining items I was startled when encountered two mice. Which scurried into a hole in the wall of the storage unit. Finally I had an explanation for the smell and the tremendous damage done to my property!Worst experience I have ever had in my life! Terrible customer service and an unsafe environment to store your belongings in as well as to be in for any period of time! Do not use them if you value your money and belongings!
Super friendly and very competitive priced. Always willing to help and make sure you are happy.
Highway robbery. Thats what this place is. Gave 30 day notice and told them I didnt need unit anymore paid last months rent.They then send me a bill 3 months later for 600 dollars. I go in to talk to them, and they are completely unreasonable. Dealt with many storage units in my many travels and adventures. This place by far is the worst. Should of known by how trashy the place and the people look. Never again. Renters beware. They are rude, sneaky, and will rip you off.
Worst. I keep paying and they take my card number and give me a confirmation. But then when I call the next time they have no record and I have late fees saying Im months behind. They also will not update my information even when I give them the info over the phone or in person.. Everyone is on a different page there.. So its never their fault.. The customers.. Not away to run a business. If I lived closer to get my stuff out I would this place is terrible... Cant wait to get settled and get it out.. Ridiculous!!
This place rules the staff is super friendly and I love how family oriented it is here! I wish I could give it 10 stars but I guess 5 will have to do!! 😁
The staff is very nice and helpful and let me know that I had left my unit without securing it, so they actually do walk around a check each unit which I very much appreciate. Thanks guys!
Very helpful staff! From start to finish they were extremely accommodating, friendly, and made sure I was getting the best deal possible.
Wharehouse size storage very I can store everything in my house plus both cars in one storage container and then some
YOUR ITEMS ARE NOT SAFE HERE!!! II rented a unit a while ago locked it with a lock I purchased from alpine storage and did not open my unit ever until I was ready to move my things. My personal items had been gone through thoroughly. Boxes had been open and reclosed. Anything of any value smaller than a washing machine was taken. Take my word I know what talking about- YOUR ITEMS ARE NOT SAFE!
This is a good storage place.
The staff are amazing and its prices are great i have been with them for 7yrs they are very understanding and work with you in alot
Very direct and friendly no lies no hidden fees and will recommend to all those I love and care about. MOST IMPORTANT THEY DIDNT LIE
Very nice people to work with. I feel my stuff is safe when Ive had to store it there.
The units are expensive, the staff is unprofessional, the Gate closes at 8pm etc. Horrible hours for someone that is in the process of moving. When I came in to rent the girl looked like she just rolled out of bed and into the office with a baby on her hip. Im pretty sure she lives on site. I was told you cant be inside the gate after 8pm or youd be locked in. She gave me a temporary code to be able to access the gate that night since I needed to unload my truck and knew Id be after 8pm. I needed to get back into the unit a day later again after 8pm (because my wife was arriving after a nearly 800 mile trip). When I called to verify hours and ask if I could access it after 8pm today she told me she would do it for an extra $15 charge because shed have to drop everything and go get me a temporary code. Really? That much trouble to roll out of bed again and help out one of your customers? If its that much of a problem why not have the gate open longer. Ive never heard of a storage facility closing the gate at 8pm. I really wish I had shopped around more before I decided to rent here.
In a year and s half I have had no problems.
Staff is so amazing! I highly recommend this place!
Great rates on units and easy access off 1000 N Exit - S. Bound I-15.
This place is awful! First off the service is terrible and the staff are unprofessional. They come to work on their pajamas and are rude. There are roaches everywhere. Once you get in to your actual unit there are holes in the walls which mice come out of and leave their droppings everywhere and ruin your belongings. Dont ever go here!
Always friendly and helpful staff!! I definitely like talking to them, easy to work with and easy access around the site and power supply.
Great and secure storage units. Not open 24 hrs tho
Never had a problem
I will give -5 stars for costumer service.
Great customer service! Nichole was great to work with!!
Good place just wish I had a light in my storage unit.
Great place good people that work there!
I rent here there the bests very nice women in the office
They were good when the storage unit was only $38.00, but now Im paying $41.00. shouldnt have raised their prices.
The units here are huge and tall
Great price with helpful and reliable staff
Our storage needs were complicated but Mariah made it simple and fast. Thanks!
Awesome customer service 👍
The best place for storage!!!
Would not recommend to anyone, they dont manage the units or the property what so ever.
The staff was so helpful and friendly.
They post the storage at storage treasure and when someone win the bid is messing things they stole the items from the storage, and they dont have to take the item from.there, they lady live in front and all the furniture they have are from the storage.
Large units, got a 40 footer, garage door on both ends. Storage units are so expensive.
Nice clean facility
Best value for the storage place
Honest storage facility.
Make sure to key in. If you follow someone else in without using the keypad, youll be locked in
Three times broke into, last time didnt bring a lock but my stuff was still there. Bought one of their locks which was still on the next time I came, anything that was worth anything was gone and the lock wad still on. If you dont care about your stuff this is the place
Love cheating on my wife here
Helpful and friendly staff
Dirty and security seems a little light.
Very safe.
Roads in the place need to be fixed
Doesnt answer phones to pay your bill!
Good storage, fair prices
Many sized units
Its a child nursery, not a storage facility. They have a huge theft problem and are not willing to do anything about it. I never post reviews but I had to. Dont store here.
Huuuuuuuuuge lot with tons of units
Great customer service
The biggest in the world?!
Secure and friendly staff
Great service
This place is huge!
Very expensive
There are beautiful landscapes and places