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Public Storage
1560 W North Temple, Salt Lake City, UT 84116, United States
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Public Storage

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St
Review №1

Megan did an amazing job helping me out! I’ve had issues at other locations but found hope again after working with her. If you’re looking for great prices with friendly and knowledgeable staff you’ve found the place. Thank you Megan!

Ch
Review №2

This property is top notch. Megan in the front office is so sweet to me and is always willing to help me with my unit door, getting my phone set up with the app or even just a friendly conversation. Having storage isn’t ideal but this place isn’t so bad.

Ja
Review №3

The location was very well kept and welcoming. Megan was the sweetest and most helpful worker ever! Very pleased with my experience

Je
Review №4

Called in frustrated with the online site. Megan answered & helped me through the pricing & availability instead of me having to hassle with the website. Easiest & most pleasant inquiry I’ve experienced with customer service

Jo
Review №5

I had a great experience at this location. The property was very tidy and clean. Also the woman Megan who helped me was extremely helpful and very nice!

Am
Review №6

This particular Public Storage is one of the better ones here in the valley. The manager is kind and helpful and keeps the lot clean. If your in need of some extra space I highly recommend this location.

sh
Review №7

I’m always greeted with a friendly face and a positive attitude here. Megan is consistently helpful and she always makes sure I have a positive experience when I come in. This property is clean and convenient for me. Thank you!!

An
Review №8

Molly was incredibly helpful. She explained everything to us crystal clear and she is super sweet. Highly recommend renting with her!

Em
Review №9

10/10, I recommend!! The property is very clean and Megan is sooo sweet and helpful! Couldn’t be happier

El
Review №10

Very well kept and clean! Megan does an amazing job and is super helpful!

Do
Review №11

The manager was great very helpful. Place is super clean, super secure. Great place would highly recommend

Lo
Review №12

Molly was the greatest manager that Ive ever had the pleasure of dealing with at a storage unit. She was helpful, kurtious, friendly and kind. She went out of her way to make sure I was taken care of and made the move in and departure of my unit less stressful than it could have been. She deserves employee of the month or atleast a raise. She always had a smile for me and kept the property spotless. Im a satisfied customer. Sincerely Chad Conshafter

Gr
Review №13

Stored my stuff here for 4-½ years. Convenient location, secure and clean. Best part of the experience was the people. Margaret was the manager when I moved in and she was awesome. Jamie is the manager now and is cut from the same piece of cloth. Both will go the extra mile to make sure you’re a satisfied customer. Highly recommended.

Jo
Review №14

I only go in to make my payment but the girls are always so sweet and helpful.

Ma
Review №15

Molly was absolutely awesome. Explain everything clearly you know what you doing I got me in my unit quick. If you got 2 rent storage in Salt Lake go to Public Storage

Vi
Review №16

Megan was awesome helping ABM Parking Service with our account... thanks Megan

Gr
Review №17

I was very impressed with my experience with public storage. It was super simple and secure. And when I had questions after hours I still was able to reach someone over the phone and receive help

Ra
Review №18

I love Jamie over there she is always helpful and sweet thats the way most the employees are they are so helpful and really nice I live it over there its a good place to be and my storage shed is real secure

Mo
Review №19

I’m new to the whole storage unit process and felt unsure if I really needed the unit. Molly definitely helped me make the decision and walked me through the whole process. I feel very confident that Im making the right decision. Thank you Ms Molly for all your help and thank you for letting me hear your laugh. It made my whole day.

Te
Review №20

Wow I feel like Im going to rent my space at this site based on location and courtesy of manager Molly! All?answered simplistically and thoroughly! The feel at home warmth from Molly has me sold, as Im convinced my property is safe and sound! Thank you Molly for the on site tour.

Ke
Review №21

Jamie was absolutely astounding, she knew all the answers to my questions about security and the locks and codes etc, without any hesitation. She is one of the sweetest people I have ever met. She seems to truly care about my stuff being in a storage unit and reassured me that everything would be safe. Jamie is definitely one of the best public storage employees I have ever met!

Ka
Review №22

Highly recommend. Jamie has always been there to help. As well as very pleasant and informative. Ask her anything and she will help you understand.

Sa
Review №23

Very nice location and clean. I was able to surprise some people dressed in my santa suit and spread some cheer

Vi
Review №24

Came in here to get a storage unit and was pleasantly surprised by the customer service, the woman who works up front Jamie was super nice!

Le
Review №25

Jamie was the best! She’s so helpful and organized. Best location for sure!

Ka
Review №26

Jamie! was great 😊she helped me to figure out some payments and stuff like that with my space rent! She is very friendly and sweet lady 😊

sc
Review №27

Spectacular storage facility

JO
Review №28

Went in for a 10x30 but they didnt have one. The girl in the office was nice though and sent me to another one of there stores. She asked me for a review so figured why not. Good luck

Da
Review №29

Jamie did a wonderful job! Super helpful! Will use again.

Br
Review №30

I absolutely love this location, very friendly and caring customer service. Sandy is such a sweet person she genuinely cares about her renters and it shows. She smiles and is always positive. I recommend this storage unit to alot of people. Its always clean and in shape. Ricky Bobby is a happy camper. Experience is amazing.

Ja
Review №31

Jamie was rad. Moved in last week and out today so didnt need it long. The place is clean and she was nice. Id come back again.

Pe
Review №32

Jamie she is very friendly also did a great job.

El
Review №33

Was super awesome and super helpful on the knowledge I needed

Ca
Review №34

Jaime is so nice! She has amazing customer service skills and made sure I was well taken care of. Would definitely recommend!

Je
Review №35

Jamie is super friendly and funny. She explained everything for me as fast as possible because Im in a hurry. Thanks public storage!

eb
Review №36

Jamie was super nice and I thank her. Good clean place

El
Review №37

Jamie was amazing and went above and beyond with customer service! Ive never purchased a storage unit before and she made the process that much easier! She needs a raise! Definitely recommend this location!

Ma
Review №38

Ive been with Public Storage for well over a year. The service at the North Temple location has the most helpful staff (Jamie). There are plenty of storage units in the area but the process with Public Storage is easy and worth it.

ma
Review №39

Love the service and especially Jamie in the office. She was so friendly and very well knowledgeable and went out of her way to help us with our needs. Thank you..

Ja
Review №40

Jaime was very helpful and professional highly recommend this storage facility

Al
Review №41

I really like how my stuff was protected from bugs and I had enough space for all my stuff at a good price

Is
Review №42

It was my first time renting a storage unit and Jamie was wonderful in helping me go thru the process.

Da
Review №43

Let there be lights!?No light socket inside the 10x10 drive unit I rented this month. Nowhere even to plug a light in! It makes it difficult to find anything in your unit if it’s after sunset. Don’t know if it’s the case with all of the units, but it is a major inconvenience.Update: Came during business hours on Friday March 20, 2020. 19:25 (7:25 pm) I enter my gate code, it displays message saying “See manager” and the gate won’t open. What’s gives? It’s after office-hours and the management phone number just rings and goes to voicemail. I watched somebody else come and go without issue. Why am I being barred from accessing my prosperity during “gate-hours”?

Kr
Review №44

Jamie was awesome and so friendly! She helped me with my storage unit and was very helpful with all of my questions :)

Ky
Review №45

* Update* After storing here for two years, we couldnt have been more satisfied with the experience. The staff was fantastic to work with, and when it was time to close out our account, Jaimie was so helpful. It truly was a pleasure doing business with her. She is pleasant, professional, and really great to work with. Definitely a five star outfit!Couldnt have been a better experience! Needed a storage unit on pretty short notice, and Margaret hooked us up. She was incredibly professional, pleasant, and very accommodating. The property has just been renovated and is very nice, but the customer service is the best reason to store here!

Om
Review №46

Jamie . This is a very nice unit Storage excellent customer service. I recommend to everyone

R
Review №47

Staff is great! Super helpful and prices were the best around.

An
Review №48

I was having a hard time trying to figure out how to make my next payment but Jamie was extremely helpful. And helped me sort things out and was very patient with me.

Iv
Review №49

Super smooth experience moving in. Thank you Molly!

Ca
Review №50

Jamie was very informative and it overall was a good experience!1/30/2020:I checked out today and the process was very fast and easy; the employees were great. I overall had a great experience with them with no issues and it suited my needs perfectly. I highly recommend this location!

An
Review №51

Jamie was very helpful and professional. I would definitely recommend seeing her for any storage needs.

Sa
Review №52

Worked with Jamie at this location and she was super professional and friendly to work with!

Mi
Review №53

Its tpo be said again although the staff at public storage is gone and relocated to another location, i must say i still feel welcomed and treated with courteous service and knowledgeable staff as well. I am glad to be back at a storage facility and see that a turnover with staff has still remained a professional service with people that care about your needs. This is a highly recommended company, with a personal touch.Thank-YouM.Gregg

Ve
Review №54

The store was immaculate and Jamies service was quick, professional and friendly. Very positive experience.

Ma
Review №55

Jamie was amazing and stayed after hours to help me get the right sized storage space. So friendly and helpful.

Ro
Review №56

I just talked to a female who had great public service, was very knowledgeable & very nice!! Beautiful too!! It’s always good to talk to someone who knows what they are doin & not bad to look at!! 😉I prob should of asked for her numb.. Thanks Courtney!! You just made my day!!

ca
Review №57

Jaime is the greatest she always goes above and beyond....

KZ
Review №58

Jamie she helped really make Customer happy nice Smile👍😃

Bi
Review №59

Molly was very helpful and friendly.

Ke
Review №60

Jamie was absolutely amazing today, she helped me with all my storage needs and was the sweetest most kind hearted person Ive ever met. Whoever hired her did an awesome job and should keep her forever. Thanks again Jamie youre the best!!(:

Am
Review №61

My husband and I went to get a storage unit last week. Margaret was the representative that helped us and she was amazing. She was very knowledgeable about everything concerning a storage unit and was willing to help in any possible way. She explained everything very thoroughly.Side note: We did get the 1st month for 1$ but getting a storage unit also includes getting insurance for your unit and purchasing a lock.

Ro
Review №62

Jamie did an awesome job, and help me a lot.Thanks again Jamie

Cy
Review №63

Jamie was excellent in every way. Hire more like her!!.

Co
Review №64

They are hideous. Way overpriced. No one is ever available. Now they increased their prices for no reason.Customer service over the phone is terrible. District manager says one thing, employees say all different things, web site says another thing, e mails say something else too. A nightmare! Rent storage units somewhere else, like a local company. Do not help these greedy Nationwide companies at all!

Ha
Review №65

Great experience, friendly staff.

Ja
Review №66

Jamie is Awesome! Always great service!

Za
Review №67

Jamie was personable, friendly, informative, and gave very clear answers to all the questions I had. I’m very pleased with the service I’ve gotten and would recommend his location.

De
Review №68

Jamie was awesome today! Even gave us some yummy baked goodies for Christmas. Thanks

Me
Review №69

We have used this facility for almost three years and nothing changes except the renovation that has taken place with the exterior and it has given it a wonderful fresh new welcome! Staff is and always has been the most willing and extra detail has always been given to needs of the tenants. Margaret a special Thank -You to you, your an exceptional property & Maintenance lady and to the rest of the Staff, Tammy always helpful as needed and down to earth. Good job Public Storage for another great year, Happy Holidays. B-53.

Ti
Review №70

Very nice.... GREAT deal on a huge unit. Chuck was so fantastic! Hes very friendly and personable and you can tell he genuinely cares about his job and customers. There were a couple of customers accessing their units while he was showing me the one I was renting and the exchanges were more like old friends not cold like most business/customer exchanges are. Theyve earned a new long term customer.

Ll
Review №71

Jamie was awesome! Great place

Lo
Review №72

My son moved to Utah recently and had to use storage for a few months due to his apartment not being ready. Me living so far away was a struggle but Jamie at public storage took care of everything . Very reasonably priced and very friendly treatment . She has to be a mother because she understood how hard it was for me not to be there to help my son . I used public storage in Northern California with my sister and was very pleased there as well . Thank you Jamie for creating a comforting experience, as a Mother, I feel better knowing my son had you to help him.

Va
Review №73

I can not say enough about the Manager Jamie!! She is amazing! She spent the time with me to figure out what I needed and helped me with all my questions! She needs a raise! Thank you.

Ni
Review №74

Jamie is the best! Very knowledgeable and made us feel like family. Highly recommend speaking with Jamie if you are looking for storage.

Ar
Review №75

Jamie is absolutely amazing!! She is very knowledgeable about the facility and answered every question I had! So happy she was able to help me out in such a stressful time!

An
Review №76

This Public Storage is a little hard to find, but for its proximity to downtown and value for the unit, I couldnt find anything to beat it. The office is also open on Sundays and communication has been easy unlike other places I tried contacting. Margaret in the office was very accommodating, knowledgeable, and helpful. It can be a little hard to navigate a large truck and trailer in the complex when its busy, but thats the only not-positive thing I could say.

Ca
Review №77

Very pushy salespeople, forced us to get insurance even though we already have renters insurance that covers more than theirs does and provided proof of that, tried to bully us into giving a 5 star review on Google before wed even been with them for 1 day, and there are homeless people living in at least 2 of the units which makes it feel very unsafe to go there. Unless these issues are addressed, well most likely be looking for a new storage facility. I dont understand why this is allowed when its very clear that its against their own rules and policies. Price was good for the space we rented, thats the only plus right now.

Ty
Review №78

Moved my stuff into a unit about 2 weeks ago. Upon move in I was greeted by Narciso. He got me all set up with my unit and made the process seamless. The Unit was clean and ready for me. Great experience.

Am
Review №79

I recommend this location to anyone. The gentleman that helped us, Chuck, was professional and very courteous. It is clean and well maintained. The process was quick and painless. The hours for access, the price and the availability all fit well together. This is not the first time we have used this location to store things and the amazing customer service along with knowing our items are in a secure, clean place made this a great experience.

De
Review №80

Jamie gave awesome service super quick and accurate

le
Review №81

Very pleasant to work with she explained everything up front to me thank you

Ch
Review №82

This was a very nice and friendly place. All the employees made sure that we were satisfied

Br
Review №83

JAMIE was a great help. Fast and easy to get in and set up. TY

Ar
Review №84

Very helpful staff, specifically worked with Barbara. Nice facility

Li
Review №85

Manager is awesome and the units and area around the units is always, always well maintained. I rest well knowing my things are safe at this location.

vi
Review №86

Margaret, the front desk women is spectacular! She knows that people using a storage unit are probably going through a hard time, so she goes out of her way to make sure your experience with her is the best it can be. She is willing to let you in after hours if you make arrangements. The units are clean. And there are generally cheaper prices for the first month. Love love LOVE this place. Made going through terrible circumstances much better. If you need a storage unit, Margaret is your girl!

Ro
Review №87

I went in to inquire about a shed and pricing. Courtney was fantastic to work with she was very friendly and knowledgeable and I would reccomend Public Storage to anyone I know. Thanks!

Ki
Review №88

This was a great experience. Barbara was great help in setting up the storage units I needed.

ki
Review №89

Great storage place! Our only complaint was that they didnt have any smaller units available, only mid size units, but it definitely wasnt a big deal, just means theyre getting business. The hours are good and the place doesnt close too early, like the place down the street. The customer service was the best part. The person who helped us was Margaret, and she was awesome!! She was really funny and easy to talk to, and very honest and detailed about the unit renting process. I hope if you go, its when shes working. :) I would definitely recommend renting here to a friend, and well probably come here if we need to rent another unit in the future and were still nearby.

Me
Review №90

Jamie was nice. Property was clean. Good prices for size. Would recommend for sure!!

Lo
Review №91

Our host Margaret was efficient, friendly and concise. The unit was very accessible and clean. She helped us with moving tips and provided supplies we had forgotten to get. Very smooth painless and reasonable.

Da
Review №92

Lindsay was kind and extremely helpful! Thanks!

Br
Review №93

I reserved a unit online and within 2 minutes Margaret called me to confirm and set up a time to move in. I needed the unit asap and she cleaned it out before i got there in 15 minutes. Great service...very friendly. THANKS for the great service... when a company blends great online access with personal service (QUICKLY) i am very impressed! Great job Margaret!

Ba
Review №94

Ms Jamie was great, attentive & knowledgeable.

Ha
Review №95

Avoid this place. Its difficult to even catch anyone in the office in person, and the phone just puts you on a forever loop of automated options. Not to mention its extremely expensive with a rate hike nearly every month

He
Review №96

Jamie was so helpful! Great facility

Ki
Review №97

Absolutely fantastic service!I went there to pay rent on a Public Storage unit I had rented in Texas, which had had the automatic payment interrupted when a new card was issued. I had not found out about the payment problem until late fees had already attached. The manager at this SLC location not only straightened out my problem, but also made an appeal for reversal of late charges....that was granted!Top notch!!!

Ka
Review №98

Jamie is awesome and very knowledgeable. Property is well maintained, i’ve had no issues. I would definitely recommend this location to others.

Ad
Review №99

Yesterday I came in desperate for a unit. Jamie gave me all of my options and suggested I come back first thing in the morning, because what I needed wasn’t available. I showed up this morning and Narciso was very helpful. The unit I needed was available and the process to get me set up was smooth and easy. They are so friendly! This is my second time renting a storage unit with them and I’m reminded of why I won’t go anywhere else. They really care about their customers and it shows.

An
Review №100

I rent a unit to store work items I need when flying into town. Great location with easy in/out from the airport. Very affordable and clean. Margaret is always very helpful and responsive to my needs.

Information
15 Photos
100 Comments
4.6 Rating
  • Address:1560 W North Temple, Salt Lake City, UT 84116, United States
  • Site:https://publicstorage.com/self-storage-ut-salt-lake-city/952?pid=pslocalsearch
  • Phone:+1 801-512-0756
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving supply store
  • RV storage facility
  • Storage facility
Working hours
  • Monday:9:30am–6pm
  • Tuesday:9:30am–6pm
  • Wednesday:9:30am–6pm
  • Thursday:9:30am–6pm
  • Friday:9:30am–6pm
  • Saturday:9:30am–5pm
  • Sunday:9:30am–5pm
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