Michael is your go to agent! He’s not the typical agent who just wants to sign you up and that’s it he wants to take care of you and truly wants to provide what’s best for your needs, he’s very helpful and knowledgeable. He was able to answer all my questions regarding my business insurance and my different options I can go with, 5 stars no doubt!
Michael was so helpful. He explained everything and the customer service was NEXT LEVEL! If you are in Utah, this is your guy!! Thanks again Michael. You have 100% gained a customer for life!!
The worst customer service, ever. I was actually told by Kent that Im just a contract. I have been a customer of Farmers insurance with Michael Hollan for many years. After not being satisfied with their policies on my automobiles, I switched insurances. They miscalculated my home policy with this change, and then billed me for the extra money I owed. I did not receive proper notice, and they cancelled my policy. When I called about it to get it reinstated, there was no consideration for the many years I have been a customer, no willingness to work with me, and Kent was flippant about damage done by a windstorm. I would not recommend them.
Best customer service ive ever had in this industry! Will 100% be recommending you to my friends and family! Thank you SO MUCH for your help!!!