The technician did a really thorough job of inspecting and testing my air conditioner. He also looked over my furnace and checked the lines. He told me about services they do on my equipment and answered several questions about my thermostat. I have had good service and been given extremely good information.
The technician who came out was beyond phenomenal. Not only did he have me up and running within an hour, he was honest about the amount of work I would need to put into this ac unit and that it would best to replace it in the next year or so.Ill be recommending this company to all my friends
Fantastic service! Called before arriving to let me know, courteous and very professional. Fixed the issues, did required maintenance and offered recommendations with estimates. Very pleased with the great service!
My service technician, Brandon Orr, was great to work with. He quickly found the problem that I was having and clearly explained what was needed to fix it. He was honest and thorough and I would call him again.
Our repairman was very thorough and professional. He made sure we understood all of our options and gave good recommendations. I will continue to only use their services!
They explained why I needed a new ac very well. Got great guarantee. Were able to resolve any issues I had.
I have an American Home Shield Warranty on this home. Their Dispatch Team was unable to enlist an AC repair contractor that was in their network and in our area within 48 hours so they allowed me to go out of network to look for a company to repair the central AC. Before AHS will authorize any work they require an estimate of the cost of the repair. I used Harris Aire Service to diagnosis the problem and provide the written estimate and options.The repairman finished his last call and contacted us to see he could come a day early. Who does this nowadays??? He was professional and efficient. We could not ask for better service.
I filled out a form on their website late Saturday afternoon because the AC wasn’t working and I received a call less than an hour later. After the call, he showed up within an hour. Quick response & quick service! AC is running great!
My air conditioning was not cold.so I call my sister and she refer me to your company....I feel very blessed that you fixed it ....thank you.....
Just had the AC stop on Saturday and called. they called back in 15 minutes and was out in another 15 minutes. Found the problem and fixed it fast for a great price. They didnt try and up sale me on a new AC like some other company do. Thanks all.
Came out within 2 hrs. of being called. Diagnosed and fixed the problem. Oh did I mention was the second hottest day of the year 103. If I have any other issues these guys are the first ones Ill call.
We were very pleased with their service and honest evaluation of our system. We have purchased an AC unit from them before and will now purchase a new furnace. Our furnace system is 20 plus years old. It’s lived it’s life and it’s time to get a new one. Things are starting to break down.. No one wants to spend money on a new furnace, but they gave us several different options to choose from. We are very pleased with this company and their technicians.
I called and they got me on the schedule the very next day! Jordan was professional, knowledgeable, and explained the issue well. I would highly recommend!
Tech came to my home and checked (AC) everything to make sure we were ready for summer. I will have them come this fall for the furnace check also. I have been very satisfied with this service these past two years.
Patrick and the Aire Serv team were so, so great! I am a Realtor in the SLC valley and had a client under contract for a house that was in need of a possible repair/replacement. Aire Serv was able to get us scheduled quickly, visit the home, and prepare a very reasonable bid for both the repair and replacement within our tight deadlines. Patrick and the Aire Serv team will definitely be at the top of my list for recommending clients to for all their HVAC needs.
They were great! They came that day and was able to fix the problem.
The office was extremely kind and helpful. They were able to get someone over the same day I called. The repair technician was very personable and helpful. I felt like this company was honest and trustworthy in their dealings! Great experience
Harris Aire has a big sales team so remember you are paying for a lot of people to help you get your new system. They were quick to schedule but had to reschedule two days before. So far I think they installed a good system but their craftsmanship and determination of where to put things didnt have a lot of thought into it. We have a large exhaust out the front of our house that is not centered and very ugly. The response to our questioning this was that they will have better training in the future. So hopefully yours isnt where you have training and you get something that looks nice.They also placed the outside unit in the middle of a large section not thinking about the wasted space or the unattractive appearance of the extra pipes going across the wall.Also the cleanup wasnt as I expected - finding large pieces of wall insulation laid across my food pantry when I returned was tacky and poor cleanup. I expected better service for the high prices that we paid - hopefully their internal work functions better than their outside appearance work which appears to be haphazardly installed.It wasnt a good experience to be the training house and have our concerns answered with we will try to do better at the next house, because that has zero impact to me.
Their technician was awesome friendly, professional and had my furnace up and running in no time. This company upgraded my ac unit a couple of years ago and the one thing I really like about this company is, their honesty. I Highly recommend this company to anyone who is in need of hvac services or installation.
I had Airserv install an air scrubber and humidifier on my HVAC. They were extremely professional, polite, friendly and did excellent work. Their pricing was even 15% less than competitive bids.
I will never go back to another company. Always professional, responsive, they explain everything and are happy to answer questions. They did not make me feel rushed, but they also did not waste time either. I had another company up sell me on a furnace that was too big for my house, never worked right, and needed to be replaced 9 years later. I bought a new furnace from Aireserv and haven’t looked back. There was no pressure to buy a unit unsuited for my house, and I saw a significant drop in both my electric and gas bills after the new installation. I will always use them.
AirServ has always been great for our needs. The staff are competent and knowledgeable. They are easy to get a hold of any hour of the day or night. And they took excellent precautions and care to prevent spread of clCovid-19, even rescheduling us to be first in their rotation (even though it was out of their way) to ensure that not even their clothes had been contaminated. Weve used them for years and I highly recommend investing in them. They are worth every penny.
Service tech was very professional did a thorough job at the end of the day I felt that it was a little expensive but at the time and you need AC I guess you pay the price
Jordan was amazing. We will use this business again.
After calling a few other companies to fix our air handler (another company was pressuring us to replace everything for thousands of dollars), Aire Serv came in, told us exactly what was wrong, what part it needed, and that they had it on hand. A few hours later we had heat again! (The other company was saying they couldnt get parts for weeks!) I would definitely recommend Aire Serv to anyone. They were upfront, honest, and didnt just try to sell us a new system. Thank you!
Air Serve responded to my call quickly and had repairs done the next day, and when the heater was working correctly a few days later, they came immediately, having to drive from Grantsville to SLC, in a snow/mud blizzard. I highly recommend this company, they are trustworthy. Up front with their clients.
They originally installed the system and have maintained it every year. It just continues to work flawlessly.
The HVAC technician arrives on time, is friendly, honest and very competent.
They got done in one day what their local competitor couldnt get done in 10 days. Im so happy I dumped the other guys and when with Aire Serv.
Greg was awesome. He was on time, courteous, and very knowledgeable. T
I came home to a cold house. I called Aire Serv and Nick came out fast and got my furnace up and running. Professional all the way. I will call in the future for maintenance on furnace and AC. Thanks!
Great experience. The technician called ahead before arriving, and had problem diagnosed and resolved quickly.
Very friendly and knowledgeable answered all questions that I had
Definitely a business/service I would recommend. In a time of many different options of businesses available, and who to trust with your investment, AireServ is hands down the best quality and service I have ever received. Honest and quality is what you can plan on.
Not only were the technicians courteous, thorough and friendly, but the AC unit cost less than I thought it would! The guys had to take the sliding glass door out because the unit had to come through the house and the opening wasn’t wide enough. They were careful and methodical, and treated my property with care. I highly recommend!
Luis was awesome took hes time and explained everything that I had questions about defiantly recommend.
My furnace fan failed at 7pm on a Tuesday night. I called 6 different service companies and not one could get to Mr in less then 2 days. The temperature was expected to be in the single digits. Luckily I found Aire Serv, Kevin arrived in an hour. Found the problem, the retaining bolt had been installed improperly originally. Kevin had it up and running in less then an hour and the charge was only $89. Kevin was professional and even discussed some other services and answered all of my questions.
They are always fast, friendly, and fair. I highly recommend them!
My central air stopped working, I found Aire Serv searching for a Carrier dealer. Of course its 100°F outside, and 80°+ inside my home! I called Aire Serv and talked to Brittany at the main office who got me in touch with a tech, Luis, who really was fantastic! I bought the dual-run capacitor from Luis, and later that day my AC was cranking out blessed cold air! Mankinds greatest invention is mechanically refrigerated air, bar none! Harris Aire Serv was good to me!
Very professional and great service.!!
Excellent service. Installed my air conditioning unit several years ago. Measured interior and exterior of my home to ensure proper sizing. Offered many options. Service Technicians are knowledgeable, professional and courteous. Provide discount to senior citizens. Recommend calling them if you have any issues with your HVAC systems.
The service we received from Brandon Orr from Harris Aire Serv was exceptional. We had an expensive repair and he did all he could to get the price very reasonable. He was professional, quick, and very friendly. I highly recommend Brandon if you have any HVAC needs.
The service was prompt. Service personnel was out the same day! He temporarily fixed the problem so we could have heating that night and then returned the next day to repair. I would highly recommend and will use their services again!
I would highly recommend Harris Aire Serv. Jason and his technicians did an excellent job with the design and install of our system. Their quality of work and attention to detail were second to none.
Technicians were so awesome. They were very engaged and answered questions that I had. Very honest in my opinion. I would recommend them to anyone and everyone.
I was so impressed with our technician Nick (sp?) from Aire Serv. He came out on the hotest day of the year (103 degrees) to repair our Carrier AC unit. It was not an easy repair to troubleshoot as the plate behind the thermometer had shorted out causing down stream problems with the AC unit outside. He was honest, reasonably priced, clean, humble to call for help when he needed extra input. We were in a situation where we could have been taken advantage of and I was grateful that Air Serv was honest with us. Gladly recommend them to neighbors and friends.
The service was awesome! Anytime we had questions or needed help with our new AC and furnance they were there to help. The spent the entire day to make sure everthing was done right!
Aire Serv was great! They sent out a guy very quickly to look at my project(mini split install). They gave me an estimate same day and were able to do the work just a few days later. Louis the lead technician was great, he and his helper worked quickly and got my job done at the low end of the estimate. Good customer service and quality work!
My furnace went out & Harris Aire Serv replaced my AC last year so it was the obvious choice to call them to repair my furnace. Nick was pleasant, knowledgeable & took his time to make sure the furnace would run after he diagnosed the problem. The staff are wonderful to work with & communication a plus when calling to schedule the appointment. I have no doubt you will be happy with every aspect of their work from beginning to end. Thank you!!!
They were very professional, and did an outstanding job. We were very impressed.
It was a normal maintenance service. The young man showed up on time and went right to work. We liked that he put on covers over his shoes without being asked. He went right to work, worked independently and when he was done, he reported his findings clearly and simply. Fortunately there were no problems. We quickly signed up for another year of service.
These guys were great. Price was reasonable, showed up on time got the job done quick the quality of work was great. There was a minor miscommunication about the scope of work, but they took care of it and handled it very professionally I highly recommend them.
I am the owner of Camp Bow Wow South Salt Lake. Aire Serv has great customer service. Kevin the Tech was great at explaining the conditions of my equipment. Kristina has awesome customer service. She is great at following up with us on services and pricing. I do recommend these guys. Talked to accounting about a discrepancy and they were willing to work it out with me. Need them for future jobs and I will entrust my HVAC needs to them. Way to go guys!
I must admit, I was pleasantly surprised! My furnace went on the blink over the weekend, and I called to make an appointment. First thing on Monday, I received the time window for arrival.Nick came EARLY! He was very professional, and checked everything in the furnace after finding that the igniter had gone out. He was very thorough in going through everything to see if I had any other potential issues going on. He fixed what was wrong, and did not try to sell my anything I did not need.I very much appreciate the professionalism, courtesy and promptness of the company in addressing my needs on a very cold morning!I will definitely use this company again for my service needs!THANK YOU!!!.
We thought our 10 year warranty for parts and labor were covered with this company so we were unhappy to find out afterwards that they only covered parts. Lisa in the office is particularly great to work with and their technicians were good. We feel like their charges are very high and wish we had known before the bills that there are other companies that do honor our 10 year parts and labor warranty. We had asked AireServ if they honored our warranty the year before when we arranged for them to come out and do annual maintenance (which we knew we would have to pay for). We of course will be using the company that covers parts and labor in the future.
The young man who came was very respectful and polite. Explain everything to me. Twice as much as I expected to pay.
Great service! The technicians explained what was wrong and helped me understand all my options. Service was quick and they had my AC up and running before they left! Will definitely use them again!
Fast friendly service, over the last 5 years I’ve needed my A/C unit serviced twice and need a gas like ran for a gas range this year. All 3 times I received great service and helpful technicians
Good customer service. I called for appointment. He was there within 5 minutes. Great service. I would recommend them to anybody.
You always take good care of my system. It is greatly appreciated.
Called the company first thing this morning when they opened as our a/c kicked the bucket some time during the night and had a tech at our house by 3:30 this afternoon. Greg was professional, informative, kind to our animals and got everything running smoothly on our 24 year old a/c unit. Couldn’t ask for more! Thanks for having our back.
Quick, same-day service. Very convenient.
Helpful, knowledgeable, & informative
Had an appointment scheduled... with a time... no one showed up.Update: I changed my review since the technician was GREAT, he paid close attention to the details and broke down cost for me. He even showed me how easy it is to install a thermostat in case I wanted to do it myself.
Aire Serv provides quality service. Often they arrive in their scheduled time frame. In the past they have made it at the beginning of the time block. Recently they couldnt make it while my wife took time off from work, and we had to reschedule. On the rescheduled find they barely got there at the end of the time block. My last experience with them has been better, but it could also just be the time of year this most recent service. Overall they are a good AC/heater service company.
Fast Friendly and Fair!!!
Brent and Nate were awesome. Very professional, quick, and I know our job wasnt easy, but they were great about it. So far everything works great and it was a great price. I really appreciate your help and service.
The technicians were knowledgeable and nice. They were efficient to fix the problem and get my family some cool air fast! Their office manager was very professional and just a gem to work with. They are an amazing team with amazing products!!
I called numerous companies on a sunday and they could not come out. The one thing your company asked that nobody else did was do you have health concerns. I have a disabled child who has extreme sensitivity to temperatures. Its was 80 degrees and climbing in my house by 9 am . I called at 10 and a service rep was to my house within 1 hour and had my air working shortly there after. Fabulous service would recomend you to everyone.
The technician knew exactly what to do and was able to completely rewire my thermostat to furnace connection with minimal intrusion into the existing sheet rock. I was especially impressed with his knowledge of the Ecobee smart thermostat! Hal Meyer
Excellent service. I’ve been using Aire Serve for several years and have not had a problem. I will continue to use them.
Ryan, our technician, was very professional and courteous. Aire Serv cares for the cleanliness of the homes they service. Ryan put out a door mat and had booties on his shoes. He explained our problem and was able to repair the air conditioner quickly and efficiently. We only had a two-hour window that we had to be available for him and he was at our home within that time period. It is good to have a cool home and Aire Serv was able to help us the same day we called. Thanks Ryan.
Harris is my go to heating and air company. I love that they give you options and not try to sell you. Everytime I have worked with a tech they tell me best and worse case scenarios and walk me through everything. Todd is awesome, made a few tweaks and was on his way, saved us $. Thanks Harris!
Avoid these people and their products if you have any other option. Our review would have been one star, except for the courtesy of Melinda in customer service. When the premium furnace they sold us 7 years ago failed due to an unusual and dangerous heat exchanger defect, their response was to deny and deflect, even when they had a chance to go to bat for us with Carrier. They were much more interested in escaping responsibility than standing by their product and service. In the end they offered an insulting $300 credit against a several thousand dollar replacement cost, and talked at length about all the things they WOULD have done for us had any of the circumstances been different. We switched to another supplier and were very happy with the competing companys price, service, and customer-friendly warranty protection.
Working with Harris Aire Serv was so easy and quick.. I noticed my water heater was leaking on a Monday and by Tuesday afternoon they had a new one installed and the old one removed. Very professional and friendly in their service. Would highly recommend them for all your heating and cooling needs.
Surprisingly quick response to my callRepairs done in less than an hourReasonable pricingKnowledgeable technician and desire to provide good service
We have had them on a roof on building we own a few times in the last year and every time they are up there it seems the problem is never fixed and they always way over charge us for no work done or charge us for 3.5 hours when the employees there say they were there for 15 mins. Not very honest and theyve lost our business going forward.
Very responsive after hours but beware I was not only significantly over charged for a motor, it was never even installed. Technician stated- 3 times the air movement and 3/4 larger .... my home is still 90 degrees I have small children and an elderly grandmother all of which are facing dehydration for the last week... thanks for taking my hard earned money aire serv
My A/C stopped working on a Friday evening during one of the hottest weekends of the year. Every other place I called had an available appointment the following week, which was unmanageable with the current heat. I called Aire Serve and they were able to get to my house within an hour and had the problem resolved within an hour of arriving. So in 2 hours, I had my A/C fixed as opposed to the 6 days out I was being quoted at other Same Day companies. The dispatch fee was waived with the repair, so I didnt feel like I was getting screwed over with an emergency repair. Definitely recommend them.
Even came out on Sunday and got us running
These techs were very nice and professional. He was knowledgeable enogh that he knew what the problem was right away and resolved it quickly. I will definitely call them again if I have another problem.
The other night our secondary power line to our home went out causing a power surge to our house. We didnt realize until the next night when we got home that our air conditioner was not working, and by that time our house was miserably hot. I caller Harris Aire Serv and they had technicians out within an hour, at 9 PM at night. They were friendly and efficient, explaining to us what was wrong with the air conditioner and that it was caused by the power surge. They even left the fried part with me so that we have it as proof when we place a claim for reimbursement against the power company. We will definitely be calling them again and recommending them to friends and family.
Great service. Friendly on the phone when I placed my service call with Britany. She said the tech would call me within the hour to let me know when he would be arriving. The tech Devin called 52 minutes later and told me he was in Sandy and his GPS said it would take him an hour to get to my location. An hour later Devin showed up. He was friendly, he went over everything with me, he asked several times during his visiting if I had any questions. He gave me a play by play of what he was doing and gave me different options and recommendations. Great customer service and knowledgeable I would highly recommen this company.
We really love the service from Harris Aire! They are dependable, courteous and really perform well under pressure (regardless of the heat or cool issues they are addressing). I would definitely recommend them in any case -- every time!
We called for furnace repair and Jeremy was very courteous and quick. He had the furnace running great when he left. Thanks for the quick work and getting us ready for the winter season.
The repair
Have used this company in the past. But called them recently to fix my furnace and they sent a technician who charged $90 to say we needed a new motor and it would cost $1000. I had McMain come and he charged $65 and spent an hour and fixed the problem. I tried to call the owner of Harris and ask him to justify gouging senior citizens but he didnt even bother to call back. Not an honest company. Wouldnt recommend.
Honest, Checked the system over, gave me prices to correct the things that needed repair. They gave me other options that may be better with out pressure to buy them.
Amazing service called at 9 had someone out by 11 fast and friendly a+
They came out the same hot day and cleaned the furnace and got the ac working. The tech was knowlegable and professional. I signed up for thier annual plan so we dont have the same issue again.
Service is exceptional! Brodys a professional, cordial and pleasant to talk with.
Very clean, professional, explained everything... offered pricing and options upfront.Will use again for sure!
This place is great everyone is super helpful and nice
Quick response, knowledgeable, reasonable service plan.
This guys are deceitful and can lie to you when you need service so my advise is get a second opining and dont worry about their service call fee $89 cus i promise you you will save more than you think. I called Aireserv for my furnace and it was pressure pressure pressure do it right now as they want to charge me $1300 to fix a switch which just needed service and when i decided to call for a second opinion i was looking at $630 and even when Gunthers showed up they found out that there was nothing wrong and the system had stop working due to the power outrage and didnt even need any parts.so eithe ryou avoid calling them or if you do please get a second opinion
Alls well that ends well.
Yesterday evening, the tenants in my condo in downtown SLC, texted me to say the AC was blowing hot air. I called a few HVAC companies, most were closed for the weekend or too busy until Monday. Harris Aire Serv was open 24 hours though, and the tech Matt was there in about two hours. He diagnosed the issue immediately, and was extremely patient while I located the keys to get on the roof of the condo building. Once I located the keys, it was fixed in about ten minutes. Price was very reasonable I thought for HVAC work. Lately, I have posted some bad reviews for several other merchants, as service seems to be going downhill every year, but I cant recommend Harris enough!
Real nice tech, good knowledge and house is now warm again. Great job.
Called to make an appt, my furnace went out over night. The receptionist took my info and told me a tech would call me. A few minutes later the tech calls me, tell me he cant get into the parts warehouse until tomorrow and to call him back tomorrow if I havent gotten it fixed. Whats the point of advertising 24 hr emergency service if the place cant or doesnt want to actually make service calls. :/
Great service and honest workers...