Took my wifes vehicle in for its first service today. Great service, fast and reliable, trustworthy.

Daughter got her new car here and the salesman Jason was a really nice young man. Her car is beautiful and she is loving it. Thank you

Heritage Hyundai will go out of there way to make a deal. Relaxed atmosphere to shop, no pressure. James Frost is the salesman to see he will go out of his way to make a deal. The Finance manager Ariana Smith is like no other, she is a pleasure to deal with will finalizing the paperwork. Cant forget to thank Eric (butters) Loveland, the man making numbers work. James Frost has my vote for salesman of the year.

Heritage Hyundai has the best service department and staff that i have had the pleasure to work with. I have a local Hyundai dealer that I have to drive by to get to Heritage and i never feel like Im going out of my way because i know my car will get serviced correctly the first time. Friendly folks, good service, hot coffer and smiles, what else would you ask for . Oh, Brandon Martin, Service Manager will add positively to your day as well! THANK YOU HERITAGE! Now we are looking to buy only Hyundai, Honda or Nissan so we can use Heritage.

We had a great, relaxed experience trading our car in and upgrading with Cody Davis! We tried to trade in about two months ago at another store and felt very uncomfortable and pressured. The salesman was the epitome of sleazy. Showed us what he wanted us to see, didn’t give many details, refused to show us used vehicles, and was very evasive when showing us numbers. We both felt heard and included all day today with Cody at Heritage Hyundai and are thankful for the experience we had!

Frosty made the buying experience so easy for me. Working a full time job and having small kids makes it hard to take the time to do anything. He took care of everything for me, and even delivered my vehicle to me. You wont find another salesman like him. Thank you Frosty and your finance team at Heritage Hyundai!!!

Just purchased my 3rd car from Heritage. Dave was super easy to work with and got me into the CR-V I wanted without any hassle. Ariana was also fabulous to work with. Thanks! :)

Just giving a thumbs up to the dealership and the staff for the speedy process of buying my new Hyundai. James Frost, knows the product he is selling and made the purchase of the vehicle quick and was back on the road in no time. Would recommend Heritage Hyundai and James Frost to anyone looking for a new or used car purchase.

Very polite, professional and speedy service. Very pleased with my visit

Jason Vasser is awesome!! We went in with no expectation of getting a new car because our credit score isn’t the best. Jason worked and worked until he made it happen! We left with a brand new 2021 Hyundai Kona, and payments that we can afford. Thank you, Jason!

I had my car serviced and they were awesome!

If youre going to buy a car here, ask for Tadj. He is hard-working, kind, and respectful. But if you value your time at all, do not purchase a car on Wednesday or Thursday. Their finance department is understaffed these days, and I waited well over over an hour just to sign paperwork.Sales department - 5 starsFinance department - 2 stars

I brought my car for service on oil change for the 1st time after buying my used car here. The service was great, timing was good, had a coffee at the waiting area on the meantime . Best of all, it was FREE! (only on the 1st after purchase of car).

James Frost was who helped me, great customer service, made sure I got the car I wanted, and didnt have to wait long at all. Thank you so much!

If you ever need to buy a car don’t go here. I bought a car in January and the battery has died over 10 times. The service here sucks. They expect me to drive an hour just to get a battery or pay to have my key fob replaced. No thank you! I went to Terry Reid in Cartersville and they helped me tremendously!

Great service and friendly staff.

2/3 stars because of many reasons. They seem to be good genuine people but they allowed me to knowingly walk away with a car that had a lot of issues and they told me it did not. Also told me I would get a discount for it needing new tires and having front bumper damage they claimed to not know about. Then promised to match the online price which was almost 2k less than their price but when I went through the paperwork with a fine tooth and comb they did not apply any of those discounts. I am quite disappointed because I saw such great reviews but in the end was given way less than value for my trade in and screwed out of about 4k total. My rep was kind and helpful but seemed to be rushing the process of allowing us to look the vehicle over carefully. I know why now. The dvd player is messed up and does not latch, the console latch is broken, the fifth door motor and actuator is burnt up so you have to force the door open. I am not saying do not use them, but if you do make sure you take all the time you need looking over every single detail of the vehicle and the paperwork. Otherwise, you may also be passed on for promised deals and discounts. :/*I have told my rep about all of the issues and nothing has been offered to fix anything. I will probably be on my own with this one.*Worst part is I have children and the dvd player was a big deal for us along with the extra trunk space. Neither are accessible/working completely.

Everyone was extremely nice and friendly. The guy I worked with was knowledgeable about what I was looking for and answered all my questions. He was also very patient with my daughter even though she was playing with his paperwork and action figures. I highly recommend buying from them.

Heritage Hyundai service department is always on time and very time-efficient. I never have to wait more than 30 minutes for the requested maintenance work to be completed.

I had talked to a saleslady there (Stephanie) we had what I thought was a negotiated price, I drove 45 minutes to take pay and take delivery (I was paying cash, so no financing was necessary). After we test drove the Santa Fe, we came back to her telling me the price would be $1,100 higher than the price we previously agreed on. I will NOT go back there, I will pay an extra $5,000 for the same vehicle before I do business with them.

I had a pretty bad experience buying a car here . They sold me a damaged car . I went for service near my home and when they looked at the car, there are damaged parts and they fixed it very poorly . Did not get any help from this dealer . Also they charge some extra fee to maintain the cars at their place which is their policy. Please check multiple reports, get your mechanic and inspect the car thoroughly and look for extra fees before buying the used cars here, although i do not recommend buying here also I heard similar experiences in the reviews so I regret buying here very badly

Great service area took care of us right away.

Great customer service and easy to deal with! Thanks Jason V., Emmanuel and Jasper!

Heritage is an amazing place that understands the needs of the customer. Kevin Wright is by far the best salesman I have come across. He goes above and beyond expectations and not pushy at all. He believes in building a relationship with the customer first and making sure the customer has a remarkable experience. He has sold my family 2 cars now and I promise there will be more in the future. Thank you Kevin Wright and thank you to the Heritage family.

Great service and a very good place to buy a car

I can say that Ive had two really good car buying experiences with Kevin at Heratige Honda and Hyandai, recently. No complaints, whatsoever.

Working diligently to bring the new brand Hyundai, up to Heritages standards. Owned by local.family.and.they care about local people.

Ripped me off bad. Just like the other reviews say. I took my car for an oil leak and now my electric windows won’t go down and my digital dash doesn’t work anymore. For some reason the “SERVICE DEPARTMENT” don’t seem to know how it happened. I’m guessing I have to pay to fix something these guys broke. You would think if somebody charged you almost $2000 dollars for something they wouldn’t make that mistake or at least fix it. They deserve 0 stars for how they did me. TAKE YOUR MONEY AND VEHICLE SOME PLACE ELSE!!! You’ll thank me sooner than later.

Great, fast service.

Quick service, friendly employees! Will be back for future appointments

I love this place

Just moved to Rome and had my Buick serviced here. Made my appointment online and got to pick the date and time. They immediately had my car taken back and had my oil changed and filter changed, tires checked and aired up, brakes checked, and tires balanced and rotated in about 35 minutes. They also report any findings -for example I had a good gash in the sidewall of one of my tires from hitting a curb a while back and they let me know. Will definitely be going here from now on. And it was way cheaper than the last place I used to go.

I came in one day and I spoke with a lady named Ginger and she was extremely rude and said some horrible things to my wife that she was a liar nothing was wrong with our car even a basic mechanic could see but she did not want to help /service us. How do you call someone a liar when the check Engine light is on. I will go to another area and get my car worked on was highly disappointed.

Not too impressed!

Heritage Honda is an excellent place to buy a car from. Kevin Wright has great Communication skills and you can tell he loves what he does! I had an wonderful Car buying experience.

Service Department is top notch. Some of the best customer service I have seen in a long time. Brandon was the one I spoke to and he made sure everything was right and I was happy with what they were doing! They will be the only ones to handle our vehicles going forward. Great job!!!

Fast service department!! Was handled well and professionally!!

Serviced my Enclave there today. Great experience. Staff was friendly and helpful. It would be great if there was more of a play area for kids, but the tv was awesome. :) Well be back!

Absolutely amazing experience

Greeted by knowledge service personnel who listened and acted. Thanks.

Oil changed tires rotated.

Excellent service Ive been a customer since the dealership was located on Martha Berry. Tyler and Ginger are awesome technicians. I will continue my services here.

I made my first car purchase from Heritage this weekend! I had a wonderful experience! They have great prices, top notch vehicles, and excellent customer service. James Frost sold me my car, and he was very knowledgeable and helpful. He went out of his way to find the exact car I wanted, and I was able to drive it off the lot that day! We will definitely do business with Heritage again!!

Big shout out to Tom Wall for making the car buying experience enjoyable again! Straight forward and knowledgeable, thank you for all your help!

The staff and service folks are very friendly and easy to work with. This is important to me when I go into a place of business. I feel that my Terrain was completely checked out when it was serviced on March 30th and I appreciate the checklist/worksheet for my records. This peace of mind is worth a lot to me as my husband is disabled and I can no longer depend on him to keep my car in good working order. Also, I love the FREE car wash at Heritage! Thanks, everyone!

Couldnt finance a car for my son without a co signer. He had 1300 cash and on the same job for 3.5 years. Wanted a 12000 used car. Found same car somewhere else for 8900.00 financed it own his own no cosigner.

Great deals, friendly people. They set me up with a great car in my budget price, worked with me, helped me with any questions I had. Made me feel like home. Had a problem with the car but they work to take care of me.

Oil change almost traded but no deal my part Always AWESOME service though !

Awesome place, great folks, will not buy anywhere else, love this place.

Always good service. Bought my wifes last 2 cars here. Very intelligent service department as well.

I thought I had experienced the best car buying experience until.....I purchased a vehicle that cost over $14,000 only to discover it needed 3 tires 2 days later. I emailed my salesman photos of the tire and was told the manager said they were fine. You can visibly see the tire splitting in the photo. I was told I could speak to the manager and have yet to receive a call back. Not only does my car need 3 tires it was almost 2,000miles past needing an oil change. Granted as a buyer I should have checked the tires and paid closer attention to the service sticker on the window, but I thought I was dealing with a reputable dealership but as time goes on Im figuring out the hard way that Im not. Also the car didnt have an owners manual so I called the next day and was told one would be ordered, I have yet to receive that either 3 weeks later.

Had a great experience with my oil change thanks guys what y’all done earned my loyalty I’ll always come back

Service, as well as sales, is always the very best at Heritage!This is my third purchase of GMC vehicles at Heritage.I would not hesitate to recommend Heritage GMC to anyone to anyone who wishes to buy or have their vehicle serviced there.

They had a truck advertised on their website for$46,430.00 . I called and verified and was going to put a deposit down. Told them I wanted to know the out the door price. The salesman emailed me a price quote and jacked the price up to $53,945.00. I asked why the price had increased over $7000.00 and the sales manager told me it was a mistake on the internet and if I read the fine print they can increase the price at any time. I call it false advertising.!!! Even if it was a mistake any reputable business would honor the advertised price !!! They are what gives car salesman a bad reputation!! Will never do business with them!’

I could not be happier with my buying experience or service with Heritage GMC. I bought my 1500 with them in 2015 and it has been a great truck, and was exactly what I had tried to find. They found it with every feature I wanted and brought it to their lot, once it was there I just had to show up. Recently when I needed a service for repair they not only gave a great price, but were able to pick up and drop off my truck to make the times work. I will not buy a truck with anyone else.

Came to Heritage after being referred and had a great experience all around. The salesman Jason was very helpful and everyone was friendly and patient. I had to bring along my 13 month old child and everyone made me feel very comfortable about having him there with me. Awesome experience and I will recommend any of my family and friends looking to buy to come to Heritage Honda!!!!Bridget Jones

Ever since I started driving, I have always driven a Honda and I have always referred to Ron Herndon for help and advice. I am currently looking to purchase another Honda and I will not even waste my time to go somewhere else. He is so knowledgeable and passionate about the Honda brand that he makes the shopping experience easy and enjoyable. I would highly recommend Ron to anyone who may be looking to purchase. I am confident that he will take care of you as well as he has taken care of me.

My wife and I just purchased a new 2014 Honda Accord Sport. Dave Arnold was great from the test drive all the way to the drive out after purchase. He assisted us in learning all about the car rather than just letting us get in and drive off. He was pleasant to work with, having a great understanding of the car and its details.

My husband and I had a phenomenal experience at Heritage Honda. The employees were helpful as soon as we walked in the door. Randall was an awesome salesman and very professional. He made sure that we drove off dealership with what we wanted at a great price! We left with a 2012 Malibu with extremley low miles and a 24,000 mile warranty. Lets just say that my husband has been enjoying it. :) We would like to encourage any and everybody to do business with Heritage Honda!!!

Hello,My experience was great, and Mr. Biff was the sales man and he was awesome. They were very friendly, honest and straight forward. I have recommended Mr. Biff to all of my family and friends. Keep doing what you guys are doing; by far my best time buying a car!!V/r,Andy Moore

I flew in from Dallas Texas to buy a used GMC Yukon. I was offered a ride from the airport from Randall the salesman and was treated very kindly overall. When i test drove the car it had a vibration, but the service department quickly interrupted their work load immediately to find out the tires were out of balance. Also after i purchased the car they sent me a complimentary second key. Thanks Randall for the good deal and great service.

I recently was able to come to your dealership and loved the service. I have never had car service quite as wonderful, the workers were honest and up front with me! No funny business. I am so happy with my car. I am getting married this week and during this time it was so special to work with Ron and have him help start our marriage off right with the perfect Honda Civic! Thank you Ron!!

I would definitely recommend going to see Kevin wright, he was very helpful and knew what he was talking about #icangetuwright

Excellent and quick service! Service Rep very courteous. Nice waiting area. Free coffee.

I have a 2013 Honda Accord and was so excited to get it back in February because it was my first NEW car!!! Since February, I have had two service/maintenance checks. Both times, I was less than pleased with the service I received from the employees. I never felt like my business was welcomed. The first service check was due because my cars software needed to be updated. The receptionists at the service desks were unfriendly and acted as if I was interrupting their day. Originally, I brushed it off as maybe they were just having a bad day (we all do right). However, the second service check for my 15k mile scheduled maintenance. At this visit, they updated my car once again. I specifically asked them to replace an icon that was deleted at the initial check when my car was updated. When it was time for me to leave, I realized they did not correct it as I asked. When I reminded the receptionist of this, they called a service tech to speak with me. He informed me he didnt have time. On my way home from that visit, my low tire pressure signal came on, and when I checked the pressure, all tires were below 30!! Most recently, I called Heritage to ask a service question regarding why my windows and sun roof would open after locking the car. The service tech informed me it was a malfunction of the car and that I should bring it in immediately. I then told him that if that were the case, I would take my car to be serviced in LaGrange because I was not satisfied with the service I had been receiving in Rome. He responded by saying, Alright, Bye. I then called Mike Patton Honda in Lagrange and asked the same question about my windows, and the service tech there informed me it was actually designed to that if you press the unlock button twice. There was no malfunction. I honestly believe Heritage just wanted me to come in so that they could charge me a service fee. I would never recommend Heritage to anyone. I would recommend you drive the extra distance to another Honda dealer.

I just bought a Honda Civic, and Ron Herndon was exceedingly helpful. He went out of his way to make my experience pleasant. I felt like I was with family by the time I left. They gave me a great deal and I was most impressed by their professional manner and hospitality. I will definitely come back here to do more business.

I recently went in with a concern and the service department recommended that I NOT have them perform the repair based on the age and overall condition of the vehicle. How many service departments do you know that would do this? This is the only one that I experienced.

The Heritage Honda is the best dealership in the area. I have leased two cars one last year and one recently. The salesman Ken Edwards did a great job on both. He was helpful in all areas. The no pressure sales is the best. Ken had the info and answered all my questions. The finance department was great to. Thanks to Ron, Dave. Thanks to Kevin as well. The service dept is the best. Thank you all.

Cant get anyone to call me back about an issue I had with the service department. Ive left multiple messages and emailed them and despite being told by the receptionists they would return my call and they hand delivered my messages no one has called me back.

After having a few problems at other dealerships I was told to go see Jesse Puckett. He was great. Couldnt of ask for a better salesman. Helped me find a truck I loved and worked very hard to get me in it. Thanks again! Will definitely be sending others to see him.

Bought a New 2014 GMC Sierra 4x4, truck had everything I needed. The salesman Jeff Overby was helpful and knowledgeable of the truck and all the accessories that came with it. A smooth and hassle free buying experience. They also have a free car wash for the life of the vehicle (a bonus with a big truck). I will buy my next vehicle from Heritage of Rome.

Biff Peace was wonderful! He got us the price we wanted. We went to Atlanta and Chattanooga. He got us the best price. Thank you so much !!

VERY DISAPPOINTED IN THE SERVICE DEPARTMENT!... I was at home replacing cv joints in my son’s GMC Sonoma pick up truck and needed the torque specs for the axle wheel bearing nut. With no luck getting the info needed from the local parts stores, I called the service department and talked to John, who was very rude and unprofessional because he said that he didn’t have time to help me because I wasn’t a paying customer and that it was insane for me to be asking him for help in this matter. My son who is becoming a mechanic heard the rudeness of John. I being a mechanic for many years and a service manager in a mechanic shop and teaching my son that you treat the customers with respect because if your customers have a good experience, they will be back. I told my son that you don’t want to be like John! As far as being a paying customer, I have purchased a vehicle in the past and me and my wife were making plans on purchasing a new GMC Yukon XL but after this experience, I will be doing business with another dealership from here on!

They changed the oil and rotated the tires quickly. Fixed a small problem for free.Thank you

Bought a 2013 GMC Sierra with 50,000mi at top dollar and they failed to mention an accident report with severe damage on right side. So now, a year later, I go to trade it and it’s worth nothing. Not to mention they ran my credit 19 times. Bad business and scam artists. I’ll have more people post their negative experiences soon.

Kevin Wright, has excellent customer service! Thanks forever thing!

I traveled down to Heritage Buick GMC in Rome, GA all the way from Michigan to buy a car. I had most of my pre travel contact with Katelyn Osbourne who did a very nice job. It wasnt easy negotiating for a car from 700 miles away, but we worked out a fair price and they assured me my pre financed check would be good. I had to do a one way car rental and Katelyn worked out a ride from a farther away car rental company (40 minutes from the dealership) which allowed me to save $100 over going with a closer rental company. After arriving at the dealership I mostly dealt with Josh who I couldnt have more praise for! He has got to be one of the nicest people on the planet. After I test drove the car I heard a noise from the engine and Josh zipped us over to the service department where it was determined the idler pulley was going bad and it would not be wise for me to travel back to Michigan with it. This is where I have to give Kevin (sales manager i believe) kudos. He instructed Josh that if the car could not be fixed that day that they would send me back to Michigan in another car and then send a driver up with my car and swap them. Thankfully, they had the part and were able to get it fixed. While waiting for the car, Josh even invited me to go with him on an errand and he gave me a tour of their fine city. Overall a great experience all around :)

Fast and liked the way they treat there customers.

While buying our 2019 buick encore. We were helped by Emmanual. There was no pressure and we loved our experienc . On the way home we noticed a cracked plastic par . I calked Emmanual and he said they would take xar of it. We took the car to get fixed and had another excellent experienc . I would recommend if you need a new vehicle vusit Heritage and ask for Emmanual

I am over joyed of my experience and decision to go to Heritage Auto Group! I was in desperate need of another vehicle. My desire was to trade in my vehicle for a new car not a used one, my old vehicle was reaching 200,000 miles and wasnt going to hold up another year. I really wanted a new car that I and my soon to be husband could afford, God connected me with the best salesman on this side of heaven Mr. Biff Peace! He truly went the distance for us in getting us the best on the lot with the best possible price. With the help of Jesus and Biff I drove away in a brand new 2014 Honda Civic that I LOVE! THANK YOU, THANK YOU, THANK YOU

I want to start by saying a friend recommended us to come here. My wife and I both have shaky credit from me losing my career of over 20 years to a shutdown a few years prior. Our friend assured us that we would be okay because they worked very hard to get her approved and she had less than ideal credit. We had saved money to get into a new vehicle and we were excited about all the great options this dealership had. We spoke with a young man named Jason and he seemed enthused to help us find the right car for us. We havent bough a new vehicle in a long time so it was good to have a young man to help us with all the options and narrow down exactly what we wanted. We looked at new Hondas first because he said he worked on that sales floor, and eventually we settled on someone used cars we liked and he asked if he could run our credit and we told him about our credit issues and he seemed to think it wasnt going to hold us back too much so we proceeded to give him all of our information and he left to go talk to his sales manager. This is when things went south. My wife had to use the restroom and she followed where she say the young man had gone and she heard them in the room picking apart our credit saying nasty things about how terrible it was and how we couldnt buy a piece of gum on credit. She came walking back up to the cubical we sat in with tears in her eyes she told me needed to go. I thought she was feeling bad so I obliged and said let me tell the young man wed be back and she simply replied no lets go. After she told me what happened I begged her to let me come back and talk with the manager but she just asked me instead to go to another dealership Im Rome. 3 hours later we drove home in our new car we bought at another dealership. We explained to them our credit issue and the treated us like the decent human beings we are. We had been saving for 3 years to buy a new car and we had saved over $15,000 dollars. I tried to explain to the young man at Heritage that we had a large sum down but he was more intent on running our credit. I have gone over the situation in my head many times trying to figure out what to do. Thinking about this situation infuriates me still to this day thinking that a room full of men were judging my wife and me not knowing that we lost our house, cars, and a lot of other things because of me losing my job. I know we dont have great credit but we have worked our whole lives and my wife didnt deserve to hear that after all we have been through. I hope someone finds this helpful and the gentleman responsible for making my wife cry take a good hard look at themselves. You are in business to help people and make them feel secure in their purchase from you. Another dealership earned our business and I know that the things you were saying were not meant for us to hear but you should think more of your customers than that. I will never recommend anyone to your business and I pray no one else has to hear the things you said about us.

Most amazing car buying experience I have ever had. Called at 9am on a monday about a 2015 traverse by 10am we had agreed on all the numbers and by 5pm the car was delivered to me nearly 4 hours away from the dealership. I literally cant say enough good things about Ben Brown and Heritage.

Awesome people to work with! Mr. Peace was AMAZING. I highly recommend this place.

Great service! Got exactly what I wanted for the price I wanted! Will definitely go back for future cars! Love my new Honda!

I can’t say enough good things about the staff, sales professionals, and ownership! I’m very pleased with the service I receive and recommend Heritage to anyone looking for a new ride or a place to get your vehicle serviced!!!

Total lack of desire for customer service. Once they have your money for a $54,000 truck, you are on your own. Multiple issues with damage from the service department and the detail shop. Total lack of respect for multiple purchases and brand loyalty proves they dont care if you come back to purchase another vehicle.We purchased a 3 year old Lexus in 2010 from a used car dealer, then took it to a Lexus dealership still with the used car lots tag on the front of the car. Lexus treated us as if we just purchased a brand new car from them. Put is in a brand new RX and sent us on our way while they fixed a few small issues on the 3 year old car we just bought but still under mfgr warranty. In 2 days they fixed the issues, washed the car, filled it up with gas, and we didnt pay a dime. 2 years ago (in 2015) the car was then 8 years old, Lexus completely replaced the dash because of a known defect.GM and the GM dealerships should take notice of this level of service, that car brand new was around $32,000. Our Sierra was $54,000, and customer service and customer loyalty is non existent from the dealership nor from GM. After searching the web it is now very apparent why Chevy and GMC trucks have declined so much in sales and now RAM is selling more trucks than GM. Reading multiple posts and forums its clear that many GM customers are receiving the same lack of support for their purchase as well.

I am really enjoying my new Fit from Heritage Honda! Garrett Anglin was extremely helpful in financing and making the car affordable. Our second biggest worry (next to price) was the warranty, which we have protected for at least the next 3 years (I drive >25k/yr to work and back!).Im saving some serious $$ on gas, in a nice car which costs less than my old car for maintenance, fuel, and repairs! This is my 6th (87, 88, 92, 01, 05, and now 12) and favorite Honda.Were definitely going to drive back to Heritage Honda for our next vehicle. Hope you guys enjoyed the chocolate cake! :)

A total pleasure to deal with. They really bent over backwards to get us the deal we wanted. I highly recommend Heritage of Rome, Ga. Thank you Jay.

We had my Mothers day dinner here, great service, wait wasnt too bad. The food and atmosphere was delightful.

Ever since Nate left that place has been worse than a Walmart lube center . No one knows anything, the manager is mentally unequipped for the job, the GM stares at you in silence like he doesnt understand English. As for the owner I cant say as they will not return any of my calls . Hire some people like you used to have that can actually answer questions and help you. Use Riverside Chevy, they are terrible too but can actually do the job.

Ive had a phenomenal experience buying vehicles from heritage Honda/gmc. James frost and Jason Vasser have been more than helpful through the process. If your interested in buying a vehicle go see these guys.

Another great buying experience at Heritage Honda and GMC, ask for Randall Ingram he will treat you right.

Very pleasant no problems at all I came in for service and did not intend to trade trucks but it all worked out

Sooooo looking forward to getting our vehicle tomorrow! we were to get the red dodge journey last week, but the weather was awful. 4 stars as weve been told of finance approval, or monthly payments already, and I just cant wait. so excited. HOPING to be able to update this review to 5 stars tomorrow! yaYayy|!

My whole family loves doing business with Heritage! Great deals on vehicles and there service department is the best!

Had one of your salesmen put out on Facebook that he was offering $100 referrals. I called him and told him that I was sending him someone. They came, they bought and his response was, they said they didnt know you. I have talked with him about it and he said I thought you were just kidding. Here is my stance, dont say you are going to do something, if you are not planning on it. It is not really about the money as much as, if you are offering something up, you should honor it. That is all.

Sorry customer service. Heritage GMC in Rome Georgia could care less about its customers or what they sale. Please dont waste your time here, they have pathetic business practices. Shame on you Heritage GMC in Rome Georgia and the general manager Jason. Id be ashamed if I were the owner/Baron of this dealership screwing people over. If you can sleep at night I pity you come judgement day. Hell has a place for folks like yall.

I purchased my 2011 Honda CRV at the Heritage Honda dealership in Rome Gerogia and have only excellent things to say about the sales, service and all the departments there.Also have had it serviced at the Heritage Nissan dealership in Rome GA. and Julie in the service department went way beyond what was expected of her to see that all my needs were met. She is number 1 in my book.Will continue to do business with both locations.

I would not buy anything from this dealership. They tried to sell me a truck that was in an accident more severe that what I was told.

I bought my Honda Accord from Heritage a couple weeks ago. The whole experience was great! The salesman (Eric Loveland) was very knowledgable about the available cars. He spent quite alot of time going over the features and gave me plenty of time for a test drive, and gave me a great deal! The other sales people and staff are very friendly. The paperwork was taken care of quickly (by David Williams), and I was on my way in short order with my new car! They really went the extra mile in checking out the car (including a car wash, oil change and fill up!) before I took it home. Great sales and service at Heritage!!