Georges replaced our AC system for a reasonable price and did the work within a few days of contacting them. Very fast and professional crew.Unfortunately, the installation went bad and we ended up with water damage 2 months later. Georges was fantastic in working with us! They were out to the house within a day and fixed the unit for free. They then reimbursed us for our insurance deductible. We are thankful that we chose Georges because of their great customer service and friendly professionalism.
I highly recommend Georges over any other HVAC company in the area. Not only were they able to replace my failed unit quickly, Holly went out of her way to communicate quickly via email AND over the phone several times with my home warranty company that just didnt seem to understand why my unit had failed.They are professional and truly look out for the customer. The install was professionally done and I couldnt be more thankful for Georges outstanding work from every level of the business! 100% satisfied customer here! THANK YOU!
Georges had a reasonable price and excellent service in my HVAC purchase and installation. I love the thermostat - easy to program and it even gives me an accurate weather forecast. I couldnt be happier with the product and price. BUT if you want a check up on your unit, annual is two times the price. Once during AC months and another during heat. I didnt realize this and I think it is good to know.
They do a thorough and complete job on servicing our Trane unit. Always have a professional and friendly service man. Definitely recommend this company!
My AC froze up last October and we called a repairman from the AC contractor who installed the unit back in 2011. I will try not to mention their name too much in this review but will say that they are one of the largest in Northwest Arkansas. The repairman got up in my attic and took a bunch of parts off of my air handler and never replaced them. A bulb sensor was the main part. Needless to say, he rigged it to unfreeze and start working again....until a few weeks ago. Our compressor went out (probably because of the tech from Paschals removing the sensor bulb). I called several different places and read several reviews. It was easy to decide after talking to Pete Warren at Georges Refrigeration and AC that they actually cared and wanted to help me out. He sold me a brand new Trane unit and saved me an unbelievable amount of money. Marty, their technician came out and fixed the mess in my attic that Paschal had left behind. He was very knowledgeable and explained everything to me.There is no doubt, I will be giving all of my future business to Georges. I highly recommend Georges to others because they are honest, professional, and will save you a substantial amount of money. Thanks Georges!
Great service. Actual cost right on estimate. Trustworthy, friendly service. Cleaned up as they left. Will continue to use them.
They did an amazing job for us. You wouldnt even know they had been out here except we have a nice cool home again. When they finished all the old material was taken away and we are so grateful. The installers were very courteous and knowledgeable.
My old HVAC quit on me in late June and Georges was there promptly. Gently breaking the news while explaining the issue with my old system, I was confident with the diagnosis and comfortable with the price for a new system. The crew was professional, courteous, and friendly. Donna, in the main office, was most helpful recently when I needed to bring in a payment and I was pressed for time! I cant say enough good about my experience with Georges!!
Customer Service Excellence!Cannot recommend this company highly enough. From the receptionist to every worker weve encountered they have exhibited the type of customer service that makes you want to recommend them to your friends and family. Not only that, they had the best prices and are prompt when you call. Give them a call, you will not be disappointed!
Excellent service and they had Marty at my house to fix my a/c in the same day. Marty was great and very polite. Highly recommend them!
Excellent experience from start to finish. Pete recommended a 5 ton Trane XV18 for my main floor and Leslie followed up on a great price. The installation crew worked carefully and professionally. Jorene submitted my warranty paperwork and sent me my Black Hills rebate form - simply a great experience.
We appreciate their courtesy service. All technicians are polite, professional and knowledgeable about HVAC.
Fantastic service. Marty was very professional and prompt on both appointments. He fixed our AC in 30 minutes and did a great job. I would definitely recommend Georges for any repair work.
Reliable & Responsive. We have used them for several years. They have diagnosed and fixed several issues that other companies could not. Highly recommend.
Had service here several years ago, and it was fantastic!Brought the same portable unit in to be worked on again, and they looked at me like I was crazy! I told them they had worked on it before and she just had me leaving name and number and someone would get back with me. I called four days later and am told nobodys there that can help me so someone will call me back. Call back at the end of the day and put on hold, then she comes back to tell me no one will be able to look at it until another week. It sure would have been nice if they had told me it was going to take 2 weeks just to have it looked at when I brought it in. Very poor customer service very poor communication and the staff there just doesnt care at all about the customer. And when I came in to pick up the unit, all they wanted to do was shove it and me out the door.
Came right away .. fixed my problem ... great service my house is good and warm again
Great service, prompt appointment, and awesome technicians.
I called at 8:00 this morning and my air conditioner is already fixed! Thank you!
The Best! Skilled and honest.
Great service and people.
I drove to their office and paid them than they sent me a nasty letter saying why havent you paid us thats unprofessional.
Fantastic partner!