Have nothing but great things to say and would recommend this place to anyone. Rick provided 5 star customer service and made my experience ordering & installing new wheels, tires, and a lift kit easy as I can possibly imagine. The products came in fast and the day to install went perfectly. They have a nice private waiting room that was comfortable to work in while I waited so I didn’t have to Uber anywhere. However the best part by far is the kind, genuine customer service.
They have tinted all the family windows for years still have no problems. Great people and fast with an appointment. Very pleased
Great people. They worked hard to fine everything I needed on custom bike project . I would recommend using them if you want it loud and clear. Thanks guys
This Place is a joke!!! After 3 years the valve stems started failing they installed, I had discount tire replace the ones that failed because sound on wheels was closed at the time I drove by both times. I took truck back to them for a third valve stem potentially failing, they said the cracks in valve stem on truck was normal. They refused to do anything else. 2 months ago they just replaced all tires again and did not replace valve stems. They said they do not normally replace valve stems with new tires. So in the last 4 years I have spent over $7000.00 on wheels and tires with these guys and they refuse to swap out remaining valve stems. Discount Tire Here I Come!!
I am very excited about getting my weather tech mats for my car. You have to order them and get them next day.
This place was absolutely no help at all...The sales rep was rude and couldnt answer any of my questions. All I wanted to know is what the best tire size to run for a 2/4 drop kit on a silverado with 20 oem gm wheels. This place will not get my business!
Top quality work, top quality people. My new suspension lift and sound system looks and sounds great.
If your looking for customer service, go somewhere else.... rude, and unhelpful, hope the owners know you help makes your business. Sorry to say your staff don’t seem to have your best interest in mind. My money spends anywhere.
I made reservations for a u-haul and I had requested to pick it up at sound on wheels and at some point the u-haul people changed my pickup point way out of my way. But thanks to the people at sound on wheels they gave me a truck and sent me on my way. They saved me a lot of time.Thanks guys
Rented a u-haul it was fast and easy.
They do a great job thank all of you
Had a pioneer in dash unit installed on my truck as well as TV headrests. Had to bring it in 4 or 5 times to constantly have it worked on. Finally, I decided to switch to a different in dash Sony. Rick made it seem like it was going to be the best switch and yield perfect results. Here I am calling him again today for more issues. Not a single thing they have installed has held up in even the short term.I highly recommend choosing literally anywhere else to do business with.
Elderly male had extremely poor customer service . As if he hates his job.gave me very much “” vibes lol
A big thank you to Sound On Wheels for doing a great job tinting the windows on the 3rd vehicle I have taken to them. They did an amazing job installing a sound system in my daughters jeep for me. Thanks guys I can hear her coming home a block away.I rate Sound On Wheels a 5 on a scale of 1 to 5. Great work and great service.
It is very obvious that for you haul dealership the man that owns the place Im assuming large heavy set guy as I am also heavy set. I had Uhaul reservation for 12 oclock I got here at 1:30 and he literally rented it out right before me. This very poor business, I think the black eye to Uhaul. Very mad about this, destroying my plans, going to cost me more money and time which is the main issue. Why would you take reservations And not honor them or even make a phone call to the customer to see if theyre coming or not they asked 10000 questions for a reservation your phone number is one of them
I have dealt with them for many years on all of my vehicles from truck to my Corvette. Every time it has been a pleasure. Their small staff means individualized service that proves in trend to be a quality work. Highly recommend.
Be careful this company buys cheap products from amazon, and tries to pass them off as quality products. I found out the hard way after my son came home from the shop with a light bar that he payed $250 + for it and when i called up there the owner never got on the phone. this is not a good way at all to run a company, I own a company that deals with the public everyday and I would never gouge my customers this way. Beware of this .
Went to this place to have a decal installed on my car. I installed the one side myself but didn’t want to fuss with the other side. After waiting for his installer to check it out. The owner quoted me $129 dollars!?! I informed him that was a little more than I was expecting for installing a decal. I said “ are you really going to let me walk out the door ?” He said “absolutely! “ Before I heard the quote I was asking about purchasing an amp and subs as well that day. The owner was very short and not very friendly. I would avoid this place.
These gentlemen made me stand in line for 30 minutes and then tell me all I had to do was leave the key no customer service here whatsoever its like these gentleman acted actually hateful to me because I was dropping off a U-Haul truck instead of getting stereo equipment installed I was not impressed with their customer service at all they really dont like handling the U-Haul part of the business
Ive had every vehicle Ive owned go through this shop and theres a reason for it. GREAT STAFF! GREAT SERVICE! GREAT SOUND! We love yea. Keep it up!
We go to Sound on Wheels for everything! Tires, tint, truck accessories & car audio! They are always very professional & stand by their work. So glad they are so close by & everyone is so friendly! Also, lots of cool stuff to look at while you are waiting on them to finish up with your car.
Very little knowledge and low quality workmanship. Also messed up my truck. Do not recommend.
Called to book an apt. The employee was so rude, this was the most unprofessional phone call I’ve ever had. Everything I asked was answered with a blunt short “yes” or “no.” This place needs a lesson on how to talk to customers. You want people’s business but you’re not inviting or approachable. Definitely lost my business. Go elsewhere.
I recently got a new navigation system installed for my BMW at Sound On Wheels off of Anderson Road in Rock Hill, SC. They were extremely knowledgeable, and fast. I would defiantly recommend them to all of my friends and family! Thanks again!
The staff is fast, friendly, and efficient. They do great work.
I went in thinking I had the right place but I wasnt sure so I asked this RUDE man if I could have a card of one of the owners because I had a private matter, (my personal business) that I needed to discuss with him/her. He said NO because I didnt give HIM the right name. My son who has dealt with Sound on Wheels as his friends has also, now have lost a lot of business because of THIS man!! I have NEVER been treated so badly by a person in a business as I encountered with him. STAY away from this company!!! I have the video if anyone is interested in seeing it. I cried the whole time.
Dropped of my 2018 Mercedes to get window tint installed after having tint done to my other vehicles at other shops and Sound on Wheels knocked it out of the park! Great value, great product, awesome installation on a tricky German vehicle.
I recently had audio equipment installed in my 1973 Super Beetle by Sound On Wheels. Co-owners Rick and Kurt are as professional and helpful as they were 10 years ago when I previously sought their services. Furthermore, there is a genuineness about this establishment that has not extinguished.
The owner of this place is rude and arrogant. I have tried three times to get my truck in for a balancing and can’t get in. First time he was too busy on a Saturday which is understandable. I asked if I could make an appointment next weekend and he said I couldn’t and to come during the week. Went by just now (a weekday) and he said to drop it off for the day next week. Really? Every time there are no people at this shop and he is perched on his stool. Doing nothing. Complete jerk and way high quotes. GO ELSEWHERE! Not the only custom place in Rock Hill.
They solved my issues and tracked down the problem. Nice folks but kind of expensive for trouble shooting.
Came here to buy boxes for moving. The overweight man at the counter was pretty rude and short with us the entire time. We walked in and said we had just called about the boxes and he was pretty much like “Yeah, and?”. He was very reluctant to help us, we felt like we were bothering him. We’re looking at the different sizes folded up against the wall and prices and he says “These aren’t put together you know, they’re folded up” Um yeah buddy, we see that. He kept talking to us like we’re stupid. At one point I just started laughing just because I couldn’t believe this guy. We decided right then when it is time to move, we’re going to rent a truck and buy more boxes from somewhere else.
Horrible customer service!!! Did I say HORRIBLE!!!!??? The man up front needs a serious lesson in how to treat a customer. My daughter made a mistake and got a DUI. Part of her paying for it is to have an interlock device installed. She has to report every month to have it reset. These people down there treat her like trash because they are the only ones in town that do this kind of service and they know they can get away with it!!! I own a small business in town and if i treated my customers the way these people do.....I would have been out of business a LONG time ago!!! Save your money and your time(because they are always SLAMMED according to the guy that is up front) and find a decent service that actually cares about you and your time!!!!
Great service and price. Honest as the day is long!! Ask for Rick Miller he really knew his stuff!!!
I cannot say enough about Rick Miller and Sound on Wheels. I would give them 10Stars if I could!!! He was able to get me in without an appointment, did an amazing upfit on my BMW X6 vehicle and was 60% off the price point of the dealership. He himself took the time to explain the issue and was able to diagnose the issue with my tires/wheels immediately. He also jumped in to work on the vehicle with his technicians. Any owner that takes such pride in his workmanship you have to applaud!! I highly recommend all my colleagues / family / friends to Sound On Wheels!!! - Dr.Ferzaan A. Ali (ChiroCarolina - Charlotte, NC)
These guys are great, super nice to deal with!!
Went in today with an X5 BMW. Asked the salesperson about the unit I was looking at on the internet. He said, Go Buy It. Very snotty. Called back and asked for the owner, Wouldnt tell me who this was so I could speak to him. I went to a place on Cherry Rd. Asked the same question. WOW, salesman explained WHY I probably didnt want that unit. Going to spend around 2 grand with them. Too bad Sound on Wheels, You Suck.
Had my windows tinted and they did a great job. Easy scheduleing and great service.
They looked out for me when I rented my uhal from them
Nice place just little over my budget
Worst Place to get service. Good technicians but dreadful customer service.
This place needs to learn some respect!!! I don’t know if he is the owner or the employee, but I will not be going here anymore or recommending them. It’s a way you talk to people when you have a business!! It took everything in me not to go up there. I don’t see how they are still in business. They don’t deserve one star!!!
Was there fina purchase a part for my radio they had a customer come in abt a purchase she just made they were so rude to her I left and took my business else where they will neva get my money or business
They cant get it together..tried to get car lowerd..never would call me back..will be goin to another car place from now on..spent alot of money with them and wont anymore on future cars
Very rude and nasty customer service from the big guy sitting up front !! just was nasty for no reason while asking for a U-haul. i wouldn’t spend a dime here or ever come back !!!!
Rick Miller, the shop owner, is extremely nice and easy to work with. Thank you Rick
Get with big wheels & tires. Actually handle expensive wheel with care. Hands down best in rock hill area. 👍🏻👍🏻
Worst service ever! Treated my family like dirt! Cant even get a readable receipt for the work they did that we paid for. Horrid place! Stay away!
They were quick and efficient very reasonable price. Also professional
Super slow. They cant keep appointment times right. there is NO excuse for the waiting times! Go somewhere else!
Great experience dealing with the guys behind the counter
They overcharge. Also miss diagnosed a problem with my stereo
Rented a Uhual and the people here are being so rude that I actually decided to write this review while Im still in line. Will never be back here.
Jeff is the best, hes awesome.
Had an issue with installed product. Repaired with no hassle.
Called for information on a u-haul. Salesperson was extremely rude, customer service is awful
It took them awhile, but they got the job done. Thanks.
Tires, Wheels and an upgrade to the stereo at a great price
Terrible customer service. Absolutely horrible place from the moment you walk in the door. Shouldn’t be able to serve the public. Why are they still in business??
Always friendly great service
Went here to get some stuff done to my car and the staff that was working at the moment when I went was very rude and disrespectful to me
**5** everything from service counter to the shop to mgmt!!
Poor customer service. Rude.
Great. Really nice.
Did my sound system wrong then I had to pay for someone else to fix it so not go here
Good Service friendly
Rate # 5,,,verygood work,,,will return.
Quick service
High priced
5G Dix51