I bought a bed cover from them two years ago and the rubber seal liberated from its foundation. They agreed to fix it and did. I did not like that my truck was filthy around the bed where the repair took place. I also had glue on the hood of my truck. Not quite sure how the glue made it from the truck bed to the hood. I had to use chemicals to remove the glue from my hood.
I tried getting nerf bars for my 99 Nissan Frontier. They had no parts??? Funny how Amazon has the parts and Rock Auto. Guess Ill order from then and put em on myself? Bed Liner a bit pricey but guess Ill put that on myself as well since they might be outta stock?
A huge thanks to Brandon and all his staff for helping me set up my truck. Honestly I couldnt be happier about the service I got here. Gaston Glass took the time to help me through every question, get every part, and always made me feel welcome even when I changed my mind about things I wanted. I could call and get an opinion and stop by to ask dumb questions on preferences like whether the chrome lug nuts or black lug nuts looked better. Which Brandon gladly ordered both for me just to help with the choice. All he said was Ill order you both and send back the ones you dont like. That is what real customer service is. Im telling you that this is the only place Ill bring my truck to for accessories. I also can call and get an opinion on who would be best suited to do the other work on my truck if it isnt something they deal with. If you dont want to be treated like a number and struggle to get prices and call backs then skip the big name stores in Charlotte because they always seemed too busy to even get you a price.I am glad I found this place. Thank you for everything. You have my business and the business of everyone who asks me where I get the parts for my truck at.
Had a trailer brake controller installed. Did great work at a fair price. Nice folks!! Will use them again..
After getting a recommendation I stopped by on Monday and had my new Truck cover ordered and installed by Thursday. Super fast service with competitive pricing.
People friendly kind and got a hitch put on my vehicle they was fast putting it on
I went to Gaston glass for a lift on my Tacoma, plus new wheels and tires. Great customer service every step of the way and reasonable prices. Highly recommend.
Didnt have what I wanted
Took over three hours to tint two windows and they left some of their tools in my truck.
Great service, quality products, excellent service.
We recently had our windshield replaced on our 2008 Fleetwood BOUNDER. We were referred to Gaston Glass and Truck, who specializes in RV windshields. I just want to give them kudos for a job well done. The staff and shop were very knowledgeable and professional. The owner, Jessie is a respectful person who treats his customers with honesty and he’s forthcoming with up front information. Finding a trusted shop that gets the job done correctly is far and few these days. Gaston Glass and Truck truly have my business going forward. A respectable business as such must be shared.I appreciate you Jessie and your team!Mike DoanCharlotte, NC
Just completed the purchase of an ARE Truck Cap and Bed Slide from them and the entire experience was fantastic.They are very customer oriented and if they say they will call, they call. Working with them we placed an order, in 3-4 weeks all parts were in, we agreed on a time for install, and well within the time they stated the work was done.From the front Desk working directly with the Customers, to the Technical Team behind the scenes performing the hands on upgrades and installs, they did a A+++ Job on my Truck!I will not hesitate to use them again.Thanks to the entire Team at Gaston Glass & Truck Accessories!
Out standing service really nice people to deal with . there very honest folks to deal with I would tell any one to go see them for they will help you if they can
Burns Chevrolet recommended my husband to go here to get his windows tinted on his new car. You could tell that they actually enjoy their job and take pride in what they do. They did a fantastic job. We will be going back when we get another car. Would definitely recommend!
The staff was friendly, the workmanship was excellent and the price was very reasonable. I would recommend to any friend.
Tried to get a repair, but they couldnt get the right material. But they gave me a referral. They were very nice.
Came here the first time and everything was great! Then I come to have a replacement window and tint, they told me it would be done at 8:30 am if I dropped it off the day before. It’s now an hour and a half after they have closed and the car still isn’t out of the shop. I called at 4 pm and they said 40 minutes. Very disappointed in the timing and no phone calls to tell me how late it would be.
Awesome place to get your truck geared up. Super efficient and friendly service. Shout out to Caitlin & Jessie (you guys rock!)
We use them often. Solid work and always accommodating.
Nice people, from Clinton family Ford
I went to SEVEN different places in town (including the Chevy dealership) trying to find an adapter to put a trailer brake controller in my GMC Sierra to pull a camper. Come to find out this is something that came with my truck and was already in the glove box ☺️. They not only helped me find it, but also soldered the connector wire to the brake controller adapter for me at no charge! Very helpful and great customer service!
They do a great job window tinting.had a couple vehicles tinted by them and had one little mistake with a window and they went back and fixed it quick for free.will definitely be back for more business 👍
Seemed nice enough at first, tables turned fast though. The parts I ordered were 2 days late, never did receive a courtesy call informing me of arrival. They thought they were the only only ones locally selling A.R.E camper shells so their mark up was borderline price gouging. I found the exact same top locally for 600$ less. When I approached them with the difference, they said and I quote “ they aren’t supposed to be selling ARE” so basically he thinks he can charge whatever he wants due to his make believe monopoly. When I told them what I found and that I was disappointed in the lack of communication, that’s when they started to be rude. I’ll never go back, but so you all know, shop around, it’s not very hard to find better prices or services.
Fast and efficient, friendly people to work with.
The BEST customer service I have had since I moved to Rock Hill in 1989. Everyone was busy in the office and shop, but they stopped to assist me with my questions, items to purchase and advice how to install them
Very nice people... (all except for one and you will know it is her grumpy ars when you try to talk to her or say good morning) I had my windows tinted and after the third time of them re-tinting my windows I had it removed.
Have done Biz with Gaston Glass for the last 6 Mos.... I sell cars for a living and use Gaston Glass for everything from Bed liners to Window tint to even Car stereos... If you need something for your automotive call and ask for KATLYN!!!!! SHE IS ALWAYS ON TOP OF ALL MY WORK ORDERS.... HOWEVER the best part is the price and the work they do...
Great place. Awesome people. Work is A1 quality
Come here if you want to wait 2 and a half hours for a sedan to be tinted, honestly super slow and terrible costumer service 👎🏽
Everyone here was very very friendly. Prices were great .Great service .Great quality of work. Well experienced Workforce. I will be back.
The helped me beef my truck up to pull my heavy camper rv trailer ... very easy drop off, they called when it was done the same day ...
I would like to state that Gaston glass & truck ROCK!!!!! I would say there one of the best a real class act I will recommend them to everyone!!! By the grace of GOD that you to may see the light of our savior. Amen
If you can avoid this place I would. Terrible service. Told me theyd have my car ready that day, so at about thirty minutes before closing I call in and they say oh we need to get some parts in. Next day, they tell me they will call me and sure enough I have to call to find out my car is ready. Then they broke some clips. Told me they would order them and let me know when they are in. I call a week later and they hadnt even ordered them yet. What kind of establishment runs this way. Good price though which is why two stars rather then one.
Had exactly what I needed for a super fantastic price. They are the best!!!
Amazing! They were fast, extremely nice, and was a wonderful experience
Fantastic choices. Great staff.
Great job...will go back. They are now my truck accessory place
They do a great job on window tint
Excellent service, and got the job done correctly and on time!
They do Jeep.
Teresa and her crew are very professional. They strive to provide OUTSTANDING SERVICE!
I recommend this place been here so many times
Very poor service. Very very poor.
Good honest work
Good
Nice
Thanks