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Orkin
1281 Ebenezer Rd, Rock Hill, SC 29732, United States
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Orkin

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Ta
Review №1

From the time I called Customer Service to the Representative coming to my house, I received nothing but excellent service. Everyone was awesome and professional. The customer service center is open until 12am. They offered for someone to come out the next day. So glad I didnt have to wait a week or so. The Representative, Darrell was great! He explained everything in detail. I really appreciated him going the extra mile. Thank you!!

Ko
Review №2

Angela was prompt and thorough. She treated all areas of my house, and outside of my home… knocking down spider webs and making the areas look neater and big free. She made sure I understand the contract terms and pricing and answered my questions to her greatest ability.

JR
Review №3

Greg did an amazing job! I truly appreciated him being on time, clear communications, clear description of what he was going to do, follow up discussion related to what he did do and asked for feedback and input related to it. In all of my years Orkin has always provided exceptional service. Today Greg did more than exceptional service and what I am typically accustomed to. Thank you Greg!

Ca
Review №4

I moved into my new house and every time I would go outside I would get bitten by mosquitoes. I happened to see Orkin at my neighbors house and asked what they could do about mosquitoes. He was super nice and explained how they could help. He said he would get my information into their system and then they could do the treatment. It was taking a long time for the office to process my order, and he said he might need to come back another day. I told him that was fine. A few hours later he he got an opening and was able to come back! I highly recommend Orkin and am very pleased with Greg, who went above and beyond to help me.

Mi
Review №5

James is the technician that services my area. He is always so nice very thorough. He makes me feel like he sincerely cares about us and our well being. My bug problem has decreased by 97%!

Sh
Review №6

I’ve been using Orkin for a while at my business and my home. Have used many others throughout the years. No one compares to the service they provide. Employees are great and very knowledgeable and friendly. Will never use any other services again

De
Review №7

Very polite, thorough. Explained how it was going to be hard to get rid of all the cockroches.Appreciated his honestyWould use him again later.Done.

Ka
Review №8

I had Orkin come to to spray my paw paws house. James was amazing, he was very thorough, and very personable. He went above and beyond and I have full confidence that he will be able to get my paw paws situation under control.

Sh
Review №9

Great experience, we had tried diggers and still had fleas. Orkin came out fast, explained the process and best of all-no fleas! Thank you for great service!

Mi
Review №10

We love our tech Derrell and his friendly demeanor every time he comes to service our house! He’s sweet to all our fur babies and they love him! He always takes care of any pesky critters around the house and its a joyful experience!

Mi
Review №11

We used Orkin today to take care of a spider problem we were having around the exterior of our home and garage. Our technician Derrell was professional and very knowledgeable. We were very pleased with the service he performed and would recommended Orkin to others!

Gu
Review №12

Rick, James, and everyone at the Orkin office have always been great to deal with. I never had a single complaint. Everyone goes above and beyond to provide the best service.

Da
Review №13

Called and asked for a service. The receptionist was great and said my call would be returned later that day. Writing this review on day 3 with no call back. Even if they do call back to follow up, will not use again.

Ja
Review №14

Made a appointment for Thursday between 12 and 2pm no one arrived, no one called to let me know that they were going to be delayed.I called the rock hill office 3 times no one answered and left one message. No one called me back. I then called the quote line and talked to Donna. She tried to reach the rock hill office 4 times and no one answered. She then reached out to managment and said some one would get in contact with me soon its now Saturday and on one has tried to reach out to me at all.Im very disappointed in the quality of service.

Ra
Review №15

They were very helpful over the phone before scheduling the service and they made sure to get something scheduled quickly. The man who came out to our home was very polite and explained everything.

Ka
Review №16

Knowledgeable, professional, actually take the time to listen to the issues, and best of all they take their time to get it done right. Ive already recommended them to people I know.

sd
Review №17

Wonderful service. Very professional. Came in the time window. Kept me informed on the processes going forward. Very personable.

Ev
Review №18

Kevin Miller from Orkin came out to my house today to do a termite nspection and he did a fabulous job. He was polite, courteous, professional, and extremely knowledgeable. He is also a very trustworthy and honest person and represents Orkin very well. Kevin Miller was able to meet all of the needs of my situation and I highly recommend both him and Orkin.

Za
Review №19

Greg was great! He explained the services he would be providing as well as what I could do help during the month I don’t receive service. I would recommend Orkin to anyone

Je
Review №20

Was very friendly and helpful. Explained what I needed and was a descent price! Continuing service to keep bugs gone! Would recommend 👌

De
Review №21

I was pleased with the service. The staff was friendly and knowledgeable. I am a recurring customer.

Ti
Review №22

Orkin has been great to me! They always let me know when they are coming out and always arrive within the designated time. They also do a great job letting me know if they see anything and are always very respectful.

Ra
Review №23

Derrelle is AMAZING! He always goes above and beyond and takes care of us! Everyone should have an employee like him! Thanks for being so polite, caring, and always striving for customer satisfaction!

Al
Review №24

As always, the technician was thorough and provided detailed recommendations for amelioration of any potential problems.

po
Review №25

They have always been very nice they come in and get the job done fast . I do see a difference & they also spray really good outside

Li
Review №26

Very pleased with the services that I received from Orkin. Will definitely recommend them.

PJ
Review №27

The guy that come out was very nice and each time he was going to do something different he informed us on how, why, and what was going to be used I recommend Orkin over all!!!!

An
Review №28

Amazing experience with the technician. He educated me on ways to help heal the bug problem we’ve been having. Thank you so much!

Mi
Review №29

Greg came out, explained what he was going to do, made sure all my questions were answered. He was very professional. Thanks for your help Greg.

Ac
Review №30

Grant was very prompt! Explained everything thoroughly and ensured the issue would be taken care of!

Re
Review №31

The service provided was very thorough and the gentleman was very polite and informative about all services he was providing..

As
Review №32

My tech arrived on time and was very personable.

Ja
Review №33

Derrell was very knowledgeable and professional. He was also very charismatic and nice. Answered all my question and was very patient.

St
Review №34

After trying a different company, orkin has been my go to! Darrell is our technician! He comes in, does his job, and has great customer service! He listens to concerns I may have, and addresses them immediately. He explains things very well. He’s been out here 3 out of 4 times. I haven’t seen any bugs since his last visit! Orkin is the way to go.Definitely recommend.

Be
Review №35

Very courteous and informative! Professional and thorough. The prices arent bad either.

st
Review №36

The air command that we use very knowledgable in all types of pest control. Extremely friendly young man, Very thorough very professional. Even though he goes through our cabinets and bedroom we never fell any intrusion in our house.go through a cabinets and our bedroomWe dont feel

De
Review №37

Technician very friendly and informative. Advised me of the service plan and was quick, efficient and courteous.

Pa
Review №38

Employees are nice, but service was not what I was sold on. Will not use Orkin again.

Mi
Review №39

James, the tech that ORKIN sent; called a half hour ahead of time to let me know he was on his way and he was very punctual. When he arrived he was super friendly and I told him that I had just moved to this town and hes actually from here so he gave me the scoop on everything that I needed to know about my new town. He was very thorough in explaining exactly what he was going to do and showed me as we walked through the inside of the house and the outside. He was very patient while I asked him lots of questions! Excellent customer service! I hope that he is the tech that comes out for my maintenance plan that I have set up with orkin. I would highly recommend using ORKIN for your pest control needs!

Jo
Review №40

This location has some of the best technicians I have ever met. Fantastic services and even better technicians with so much knowledge and great customer service skills.

Ap
Review №41

Every time Im always satisfied.

Ma
Review №42

The guy was friendly made me feel at ease and was very knowledgeable

tr
Review №43

I have called several times and spoke to someone to ask them please have orkin to come over after 4 pm. No one listens to my request. Instead He or She comes out to the house knocks no one answers and I get charged anyways.

Ch
Review №44

Darrel was very professional. He answered all of our questions and gave us tips on what to do next. He explained everything he was doing step by step. He was great with the animals and kids.

Eb
Review №45

Excellent Customer service. They make you feel like Family.... 👍

Wi
Review №46

Excellent service. The technician was very kind and knowledgeable.

ca
Review №47

Nice and professional rep. Explained all phases and was very well informed.

As
Review №48

Very nice and professional staff! Highly recommend!

Ju
Review №49

Trey was very informative and knowledgeable about my pest problem and he assured me that he could save my house from these filthy insects. Great job! And very professional! A-1 rating.

St
Review №50

The treatment for tiny black ants has worked but I don’t like cleaning that spray which is like glue off every window in my house. Including high up transom windows in which I have to get on high ladder to clean.

Jo
Review №51

Very quick and efficient. Haven’t had any issues and our exterminator was polite and put our needs first. Highly recommend!

Ca
Review №52

The technician Brody, was very helpful and courteous. We could tell he truly cares about his job and the customer. He provides a high quality of service and takes the time to make sure you are satisfied with the service delivery.

Dw
Review №53

Was very informative and excellent professionalism

C
Review №54

Jarrel is an excellent technician. Excellent customer service and really friendly.

Mi
Review №55

I am extremely happy with Orkin. My friend highly recommended them. I trust her advice because she is very fussy! She said ask for Dale so I did.He listens, is very respectful, empathetic and caring. You dont find much of that these days! Tammy, the receptionist, is a sweetheart too! I highly recommend them !

Ev
Review №56

Nate is an absolutely wonderful tech! Very thorough and has helped us to be able to enjoy the outdoors way more than we could before Orkin. The mosquito treatments are worth their weight in gold!! We are very happy and satisfied customers.

Me
Review №57

We love how he comes out and does a thorough job and explains everything hes going to do to you so you understand whats happening we love James hes the best!!

Lo
Review №58

My technician was very friendly, prompt and efficient. Thanks Orkin!

Je
Review №59

Thank you so much!

ti
Review №60

I moved into a place thats really out in the country... Pests are expected but I cannot deal. I called Orkin and Chris came out. She was very thorough and professional. She explained everything to me about what may cause the problem and what they would do to prevent it. Im totally ignorant on some of it but feel so much better. I feel so much more comfortable knowing that the issue is being addressed... Its an ongoing process but I feel so much better already!! Thanks again Chris for your expertise and general knowledge. Youre amazing!!

Pa
Review №61

Very nice and professional. Answered all our questions an gave tips on how to help with our problem

An
Review №62

Grant was our technician. He was very knowledgeable, informative and answered ALL of my questions without hesitation. This was a great experience. He wasn’t just polite with his career knowledge, but also with us feeling comfortable that he would take care of our problem. And he did. I’m very appreciative of Grants understanding and nonjudgmental concern.

AC
Review №63

Annual home pest control treatment done. Tech (Rick) was outstanding and professional.

Sh
Review №64

Tried multiple pest companys and continued to have issues at home. Once I had Orkin come in I havent had an issue. Would definitely recommend!

Ja
Review №65

Jeremy is very professional and does an excellent job.

Vi
Review №66

Very good.

Mi
Review №67

Orkin gave me same-day service on a Saturday morning call-in! Upon calling them Saturday morning with an issue, they scheduled me for Monday, but called back within 30 minutes to let me know they could fit me in that same day! They were at my house within 2 hours! Fast, professional and thorough! I really appreciated them coming so quickly! That was excellent customer service! Thanks Orkin!

La
Review №68

We have had several spiders around our house and once I started to see a few in the garage and inside I called Orkin. They were very responsive and came earlier than scheduled. He was very nice and took care of spraying the inside and out as well as removing the big spiderwebs. However there are two still on our back porch that we’re missed. I thought all the webs would be removed. They aren’t huge but still there

El
Review №69

Very nice and professional

De
Review №70

He was very professional did a great job explained everything that he did he deserves a raise

Ma
Review №71

Orkin techs are always very friendly and professional. We are pleased with our service.

Mr
Review №72

Tech not personable and didn’t get all areas

To
Review №73

So far..So good. The company representative was very professional and arrived right on time. Gave me suggestions that I can start working on right away! Pleased with my experience. I will be calling again if needed!

Je
Review №74

They did a wonderful job

Al
Review №75

When needing pest control support I requested information from their website. I was immediately called by a representative and was provided plenty of information for my concerns. My service for treatment was scheduled for the very next day. On the service day the technician that came out was very friendly and professional. He knew a lot of information and could answer all of my questions! The service provided for inside and outside treatment was thorough and tailored for my particular house situation. Very pleased with the customer service!

Ro
Review №76

Every time they came sprayed and left the roaches ran wild never found any dead they just made them go wild. And they knew what they were doing as I see it orkin was just spraying really weak poison and I feel irking owes me all the money I played them. No dead roaches and babies everywhere. FIX THIS ORKIN

Ma
Review №77

Service tech was very thoughtful and did a wonderful job.

ro
Review №78

Very good. Very Professional. Very Responsive. The service provided was top notch. Thank you so much as your service provided awesome.

St
Review №79

Super nice and professional! Very knowledgeable!!

Ca
Review №80

Very professional. I highly recommend.

Vi
Review №81

For years I used other services that over-sprayed chemicals with poor results. Yet Orkin provides great service using minimal chemicals and other devices in smart ways to achieve maximum results safely, along with a very professional and polite staff. What else could anyone ask for?

Na
Review №82

Very thorough initial inspection/treatment. Answered any questions/concerns I had.

Ph
Review №83

Very professional and great communication before treatment.

Ma
Review №84

Jamie was thorough, super pleasant, professional, knowledgeable.

Kr
Review №85

We had our first service today. Chris Shrewsberry was very thorough in guiding us through the process and patient in answering any and all questions we had. She gave us tips to prevent pests getting in and how to keep them gone. Look forward to seeing a decrease in pests in and around the house.

Sh
Review №86

My representative Chris was very informational. She was very patient, polite and knowledgeable. She wasn’t in a rush and she took her time to do the job instead of rushing and being rude.,She a great Value to Orkin. You’ve done a great job when hiring her for your team. Looking forward to working with her in the present.

Ki
Review №87

I recently submitted a text, which btw is very convenient, sharing my concerns with wasps in our home. A few weeks later (today) my Orkin rep took the time to address my concerns from an earlier text conversation with customer service. He took the time to ask the right questions to fully understand my concerns and answer my questions. Our interactions with Orkin have been great! I truly appreciate the level of detail they provide in servicing our home! (Both customer service and on-site field rep support)

Ca
Review №88

Our Orkin Tech is ALWAYS on time, VERY Knowledgeable, VERY Personable; ALWAYS asks if we like/dislike the treatment results & if we have ANY Questions before he leaves. Love Him!!! The folks at the office are Great too! Id ABSOLUTELY RECOMMEND ORKIN! 😉 100% SATISFIED

Ba
Review №89

Had a technician named Christina, she was awesome. She explained everything to a tee and was super friendly and informative! Great service.

Va
Review №90

I liked the way he explained things especially as my little boy was running around. I like the way he stopped and listened to my questions, and when I didnt understand a few things he went more in-depth with it. I like to how he was on time, how polite and courteous he was. of course theres always room for improvement. You going to have that anywhere. Would I recommend this company? Of course I would!!!

Ly
Review №91

We contacted Orkin for a potential issue with mice. Jeremy was here within 24hrs and spent a considerable amount of time assessing our home. He was completely honest with us and explained that we in fact had a mice issue but no other issues and that he was not going to recommend a “program”. He could have easily sold me something I didn’t need. He had his counterpart that specialized in our issue contact us. Again in less than 24 hrs Cliff and Jim we’re here. They spent considerable time in the attic and the crawl space. Let’s just say we had mice. Cliff laid out all of our options and gave us time to consider. Once we made our decision The Orkin Team was here on site and remedying our problems quickly. Everyone involved was professional and acted with urgency and integrity. Special thanks to Jim, Jeremy, Cliff, Jonta and Robert. This has been a refreshing experience in this day and age.

Li
Review №92

Orkin has always been great in taking care of my needs. Their mosquito treatments is the best money I ever spent! I have also used them for Termite Control. A decent, honest company.

Al
Review №93

I love Orkin and Im in Chester County S.C. and a lady that goes by the name of Chris is truly amazing! I wouldnt want anyone else there! She is amazing and came in and treated my family and children like hers with all their 50 million questions. I will continue my buisness forever! I had a bad spider problem and they solved that quickly! I am real thankful of you guys. Thank you for your service!

Am
Review №94

Okay but they charged 95 to come out and it was supposed to of been applied towards service...but they charged full had to call back 3x to get a refund. Bugs still exist after 2 weeks... they did come.back.hopefully this time it will be the end.

Jo
Review №95

Grant was awesome today. Very knowledgeable and helpful with any questions I had. Super professional. Right on time and performed a good job. Realy happy I chose Orkin. Thanks Grant!

da
Review №96

Was very professional and very informative

He
Review №97

Our regular service. Grant is always professional, polite, and knowledgeable. Great service.

Ji
Review №98

Consultation concerning moisture problem under house. Professionally described issue and solution.

pe
Review №99

This dude come to the house and knocked out my flea issue no problem. Now my family and I can sleep peacefully at night. Thanks Orkin for the speedy and quality work💪

Sh
Review №100

Showed up during expected time. Answered all my questions thoroughly and got right to work. I expect my mosquito issue will be quickly resolved! Thanks, Orkin!!

Information
12 Photos
100 Comments
4.7 Rating
  • Address:1281 Ebenezer Rd, Rock Hill, SC 29732, United States
  • Site:https://orkin.com/locations/south-carolina-sc/rock-hill?utm_source=local&utm_medium=local&utm_campaign=LCL0113
  • Phone:+1 803-973-3827
Categories
  • Pest control service
Working hours
  • Monday:6am–12am
  • Tuesday:6am–12am
  • Wednesday:6am–12am
  • Thursday:6am–12am
  • Friday:6am–12am
  • Saturday:6am–12am
  • Sunday:6am–12am
Service options
  • Online estimates:Yes
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