I was at New Hope when I was 17 years old and I was lied on and kicked out. This place is not a good choice for a child’s care! I was mistreated and arrested for no good reason! But the charges were dropped because the accuser had no proof for what they claimed I did! NEVER send your child here. I was traumatized even further by staff! And the unit director at the time made sexual comments about me and other girls on his unit! They are not to be trusted!!!!!!!

Dont know if you guys remember me but I sure remember you. The amount of trauma built up from your facility set me back far more than it moved me forward. I hate you all. And if youre a parent or a social worker. Please dont send your kid here. Read the reviews from the patient perspective. Its horrible.

An awful and disgusting place. Do not send your kids here. The only redeeming quality are the few good staff.

Im here as of 11/19/17 this place is awesome Ive been here almost 4 weeks

Nicole McNeil is a horrible and unprofessional she has a disgusting attitude and think she can speak so anyone how ever she wants but on this day she met her match highly don’t recommend

If you love your child and care about them, please do not send them to this facility. Speaking as a former patient/resident, their outdated treatment plans left myself with mounds of trauma and diagnosed PTSD. I left the program with more unresolved problems than I had started with. One of the girls that I was roommates with there actually ended up taking her own life shortly after being released from the facility after completing the program. It’s a nightmare and I urge you to find a different facility.

I was a patient there 19 years ago, it changed my life. After being sent there from another facility. Sam phifer was the director then. Obviously from wat Im reading things have really changed. The place was very great back then. The staff actually cared and were very involved in ur treatment.

The place was terrible the staff were lazy i hated it but there were a few staff that were worth being happy to see and not wanting to kill yourself the only staff that are worth being there for is ms.Ahjeenah White, ms.barrett, Ms.sarr, Ms.fowler

This place was the worst but the staff were amazing mrs maranda fawler

Recently I have posted a nasty post about my job and i just wanted to say that I apologize for making those remarks due to me having a bad day that day and i apologize about that. Our company is a good place for your child to attend and they will get the treatment that they deserve. We have good therapist there that will give your child the proper therapy they need to help them to function well back into society. We have senior resident counselors and new staff that are there to talk to them and give them positive encouragement as well. They will be in good hands. Thank you and have a blessed day.

My son came to New Hope Treatment Center in Rock Hill SC to the LEAP Autism Program.It was an amazing program for my son and our entire family. LEAP is an ABA behavioral centered program. The BCBA’s and the entire staff are well trained and very knowledgeable. The staff has a positive uplifting attitude.They kept great data on his sleep, diet and behaviors. Our son was happy here . Every time we had an off campus visit he looked forward to returning back to New Hope. They have an accredited on site school, we had regular family/staff team meetings, my son called home every night and I got to see him weekly.I can’t thank LEAP enough for how many improvements they made in the life of our son.

I take back nothing i said about new hope there calling my phone threatening to take me to court... So its public and ill be happy to see them there...

They have a lot going for them. There are several areas of improvement that are needed but overall out of the choices we have in the Carolinas I would choose New Hope First!I wish I personally had the ability to respond to some of these bad reviews. But since I dont, the ones from kids...use you judgement they mostly have Developmental Trauma or Reactive Attachment Disorder which allows for them to act in a certain way outside their home, charming and manipulative and triangulating. A good therapist can see right through it and therefore say the child is faking it. I have never seen mold or roaches but I wouldnt be surprised about roaches, as much as a building this size would try to combat such an issue they are in every large building with a cafeteria and I never hear my son say they were crawling on the walls, and trust me my son complains about everything! As for the staff, the kindest, warmest people I have ever interacted with at any facility and as the President of Attach Families I have visited several so I can get an idea about them to make recommendations for my Families. So the statements that staff are just there for the paycheck, I have never gotten that vibe. Please remember this is a PRTF, which means the children sent here have severe behaviors and the staff members couldnt possibly be paid enough to deal with what they deal with ever day. 💚💚💚

I spent three months in here. The staff was amazing which is why I am successful. I made my schools basketball team. I am in the beta club with a 3.75 gpa. I wa on transformationstions 1 on that unit we had filthy conditions. There was so much drama because we didnt do a lot of things.There was a lot of fidgets. On my first day there they were trying to jump a girl which then, made me scared and I wanted to go home. In my opinion, I do not think this place should be shut down like others believe, but poor living conditions is the problem that needs to be fixed.

I had a interview here for employment when I arrive a man was at the front desk he was really rude . He acted as if I didnt have an interview he spoke to me as if I was one of the children in the facility. During the interview process I was interviewed by three people and they werent very friendly. The person who called me from the HR department was supposed to email me some documentation for my interview and she never did.I already didnt feel comfortable attending the interview due to the reviews Id read and needless to say the interview proved the reviews to be very true . I accepted a job offer with another organization .

This is the ABSOLUTE WORSE place to take your child or anyone that you care about. These people dont give two coins about your child, how you as a parent feel or nothing of the sort. They do all kinds of things to your kids by any means necessary. They dont care if it means darn near killing them and the reason youre not allowed to have electronic devices because the staff as well as personnel know that they are doing things unlawful and that is really considered to be abuse to the kids there They pretend to look into your concerns, but the truth be told the staff and case managers know what go on here. They tell you what you want to hear, just to get you out their hair I think this place should be audited by the state and pushed over with the point of no return. I just wonder how some of the workers, management and whoever came up with this scam sleep at night, knowing you are tearing a persons life all to HELL, but as they say Karma has a way of showing back up at your door. Whoever thinks this place is ran appropriately and have anything to do with how the residents are treated, I really truly hope you all burn or the same happen to your kid or family member. The kids go like 10 steps backwards while in these people care, no improvement at all and they absolutely treat these kids as filthy animals. They are not concerned about their mental state, wish the worse on the kids and dont give them anything to look forward to or any hope for their future, As a parent I hate this place and wouldnt recommend it for a dead persons science project. Its horrible, you dont have the right to see where your kids are sleeping or anything, never known a place to be so heartless and not care about peoples well being. I will say when you send a person here, make sure its your last resort and you have no love left for that person because they treat them like total trash, making the loved one feel blameful or bad for ever signing to get them help you thought would change them. NEVER AGAIN IF MY CHILD MAKES IT OUT ALIVE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

This is the worst place in the world. A bunch of unprofessional people who are paid to take care of troubled kids. Staff parks in handi cap parking, talked about about me to my son in sexual context. Never returned money left for my son, never got glasses he received while there. The kids there dont get better, they get worse. They tell you one thing and do another. I was allowed to talk to my son everyday until I started getting people in trouble for there inappropriate actions (telling my son they want to be his dad and how hot I was), then all of a sudden I could not ever speak to him. They knew my son would tell me the horrors of what was happening in that hell hole and I was going to take appropriate actions!! Place is a joke and should be shut down! I took my son out of there before he was suppose to be taken out, best thing I ever did. Would not send my worst enemy there

PLEASE DO NOT SEND YOUR CHILDREN HERE!! I worked here for many years and this place is hell. Would not send my worst enemy here. If your not brown nosing you can’t move up or get a pay raise at this job. Majority of the people that work here are messing around with each other! Which makes it a hostile environment to work in when they are mad at each other. The units are never up to standards until West Virginia or dhec etc are in the building doing an inspection. Kids are not properly treated here for their issues. Very heartbreaking place to work being that these kids are who we see majority of the time and everyday it seems like their treatment gets worse and no one bats an eye. Kids get physically and mentally mistreated by staff and they get away with it because they all click together and come up with one cohesive story.

Personally for me New Hope got me through a lot of problems. Not the place in general but the peers on my unit. I went in to new hope a complete wreck. The girls on my unit encouraged me to eat more and helped me realize my self worth. But, for the place in general it smelled like complete mold and they had roaches crawling all over the building. The milk was mostly always spoiled and the food was never warm enough. Most of the staff didnt even know how to deal with kids/teens that had mental issues. They only showed up for the pay check. The highlight of my stay was the girls on my unit and very few staff.

This place needs TO BE SHUT DOWN PLEASE! I spent along time here a couple years ago I still have flash backs fro when I was there i was dealing with alot and I was bullied my staff and patients. I remember locking myself in the bathroom on the hall with a paperclip trying to die.

I was sent to New Hope Carolinas and it was the worst experience I’ve ever went through. It’s a very unorganized, negative facility. You are treated as though you’re just another kid with mental problems and you aren’t taken serious ever. It’s a dirty run down place. They would place us in small rooms in very uncomfortable chairs with a tv in our face all day every day. The staff don’t care about you, they just come for that paycheck. Staff will taught you and play with you just to see you explode. New Hope will hire anyone that’s how desperate they are. We never went outside, maybe once a week if we were lucky. The food was horrible. Multiple times there was hair in my food or something was spoiled/gone bad. The whole place sets off bad vibes. It’s a very depressing place to be. The ONLY bright side about New Hope was Mrs. Moses, my therapist and Mr. Jay. If somehow they see this, I appreciate you guys. ❤️ Over all, if your child is struggling, do not send them here. I know for a fact they won’t come back the same way they went in.

I cant stand this place at all i went there for treatment but came out crazier than i went in the food is always bad the only good thing i had that was decent was chilli. well i hope you dont go there bc it is hell.

The name should be changed to “No Hope Carolinas”. This place is absolutely the worst. They fail to document and inform parents of incidents like fights, self harm, and even sexual assault. This facility is filled with staff that only care about a pay check and trying to push kids out the door to “claim” they successfully treated them. Yet their comments about treatment is that no one knows if treatment will work. We were informed by a resident that some of the staff is only nice to residents if they show them their rear end. We’ve been told the staff curses and in some cases steal from the residents. The drs and therapists are quick to blame parents for the kids behavior and lie about threatening. If your child or someone you knows child gets placed here I plead with you to advocate and have them removed immediately before it’s too late. This place has caused more damage than any place I’ve visited. Your kids will come out of there angrier, full of hate, and even doing more harm to themself. I pray for all the kids that have to deal with this place. I will be calling DSS to report them. I wish I could contact everyone on here to get everyone together to shut this horrible place down for good.

This place has helped me get trough the past in my life and I love staring point unit they really helped me so I thank you XOXOXO

I was there a year and two months was restrained 7 times was there when a kid flooded the building and they had us help clean up and then go to school the next day i havnt even been out a year yet june 1st will make 1 year

I have been here a little less than two months and it is hell. the staff cuss and yell at the residents, not taking the time to realize that that really triggers so many of us. They do restraints sometimes for no reason until the people throw up. They are very understaffed causing the residents to suffer when they need something. Right now, they just got a few new staff, but others are still leaving left and right. This place is not therapeutic in any way at all. there are some staff who do generally care like Ms. sosha (if you treat her right) Ms watson, Ms. curtis, Mr. jay and maybe a few others, but overall, if you truly want help new hope Carolina is not the place to go.

I was there for barely 3 months. I barely ever harmed myself and only was depressed just a bit. I went to that hell hole and it ruined me. I witnessed things there no one should have to ever witness... I began hurting myself daily. Got bullied by peers and staff. Attempted suicide twice was called an attention.seeker and got no help. If u attempt suicide more than twice theyll just kick u out. They sent me home while I was suicidal. Staff it brighten their day to restrain little girls. They gossip about residents. They had huge roaches and thousands of ladybugs and mold. There were screws from the doors everywhere so kids can harm themselves. This was over a year ago now and I have to attend therapy now solely because of the PTSD caused by new hope.

So I was a client here for about eight months. Honestly I do not recommend sending anyone you care about to this facility. The majority of the staff have no idea what they’re doing and they are there for the pay. There is a reason they will not let you see where your child is sleeping, eating, bathing, living etc. The “units” as they like to call them, are absolutely filthy and unsafe (by the way where your children are staying looks NOTHING like the lobby or visitation/meeting rooms!) There are bugs, bats, and small rodents that run amuck around the place along with mold and broken fixtures. There are broken heaters and A/C units (a girl on my unit got physically burned by a broken heater and had to seek medical assistance immediately) alongside showers and toilets that don’t function. Now do not get me wrong the therapy is decent for the most part and there are about a handful of staff that actually care about these client’s wellbeing, but a lot of the newer staff seem to lack knowledge about mental illness and how to handle someone with even a mild mental illness/delay, let alone a severe one. If your child or the child of a loved one gets placed here, please, please advocate for them to be placed somewhere else. I don’t know how this place keeps passing inspections and audits!

I hear everyones anxiety fear and frustrations with new hope, please as a parent of a child like yours stay away from three rivers in Columbia sc, and willow glenn in Florence county sc they broke my sons arm n collar boneThe post and courier of sc did a front page report in 2015 about tip worse treatment facilities and we talked about what took place at these two places.Sadly, theres not enough help or programs, Sc is the lowest paying state from Medicaid to drs, therapists, and any other cbt, or behavior modification therapy. Which puts us parents in dire need for help. We seek out treatment facilities in hopes they are safe and helpful, when our children are not safe in their homes or we are not safe around our children. BUT they are making our children worse, staff is heartless, and we are left with no help, and a child worse than before. So now what? IDK, and Im still searching answers praying something is found somewhere even if its relocating to another state.

This place needs to be shut down the staff is mistreated and the kids are mistreated there is mold in here the kids rooms are like closets and they are nasty the administration staff is the worse they let the k7ds have sex and walk around in under clothes this place needs to shut down period. Do not put a loved one in here. CLOSE THIS PLACE. I WILL KEEP CALLING DSS UNTIL IT IS SHUT DOWN

Worst experienced they have mold on the walls they food was not cooked all the way

Does ms Angela west still work there?! Or ms cece the supervisor or ms Jennifer she tall & dark skin & ms Anita Levine i was there back in 01 to 04

I am a patient there it is a terrible place if you truly want your kid to get better than they are now please try to find somewhere else for him or her to go if there was a negative 👎 -0 that’s what I would putWritten by Adrianna

Spent 4 months in this wretched place, staff are rude, food is terrible, therapy is none existent.

My son is here, dss in Charlotte had no where else to put him so they threw him in here one staff member treated the other staff with no respect he is miserable here terrible place for humans .

They know how to do they job

They act like they care but dont give a crap bout helping all the staff is there for is for the money some do care but most dont

Free Elmer

Crazy things go on here ....Does anyone see pictures of the clients rooms or bathroom ??? Ask them to post it ...This place sugar coats their abilities to help I know at least 10 girls who came out that place either the same or 10 times worse and worse even one dead

Nice

Heheheehhhe