The staff is wonderful and very informative and willing to help you.
Amanda and Trey are the best! They are very helpful and such pleasant personalities. The store is always clean and stocked with exactly what we need. Highly recommend using them!
Staff is very friendly and knowledgeable.Leasing process is quick and easy to complete.Front office and campus both are kept very clean.
This place is really nice and extremely clean.The manager and employees are wonderful and very helpful.I just was told there was going to be an increase in the rent and spoke to the manager who was able to give me a break.If you are in need of a storage facility this is the place to go!!!
The location in rock hill,sc is very nice and clean. Well lit and feels like they keep it very secure. The aisles were a-little tight when you have a long Vehicle such as a 26’ U-Haul.
I love this place its a lady name Amanda she is so awesome.. she is super sweet and works hard to get things done a day their needs meet.. one day she called me and said your unit isnt secure because she was checking doors and told me immediately.. I will definitely do repeat business if needed
The process of renting a storage unit was easy and fast! Very professional and curious service provided.
Trey was very helpful, professional and courteous not just to me but to all the customers before me in line. If you need a pleasant and clean storage unit go see Midgard self storage.
Great customer service - Guy at front desk (James?) couldnt be nicer. Happy with my storage thus far. I was able to opt out of the insurance, which made me happy (some places insist on it and that has never made sense to me... its MY stuff, after all, and if I choose to not insure it, that should be up to me!)
As a first-time customer in the storage market, the process of securing a storage area for my personal belongings positively contributed to the experience. When in the market for any item, I am most concerned with my level of uncertainty or sense of buyers remorse with the purchase. I did not experience any regret in making my purchase because the staff were very helpful in answering my questions, and even gave me a free padlock.As a bonus, the company offers u-haul trucks for any person in need of transportation, increasing the convenience for the customer. I was not aware of such services until an associate informed me, which was welcomed information.I am overall happy with my experience with Midgard Storage so far.
Excellent customer service and excellent pricing. Amanda was very informative and sweet!
Wonderful staff. Easy process.clean facility.
Trey help me out in my time of need of getting a storage unit. very helpful and flexible with me. definitely recommend anyone to this storage place!
Very welcoming and friendly! Made me feel very comfortable with storing my stuff there. Knowledgeable staff that made sure I knew my stuff would be safe while on their property. Great prices, great deals/discounts.
Trey was absolutely great. This guy went above and beyond to make sure all my needs were met. Thank you for all your help. This is a very good beginning to our new relationship.
Trey was excellent help and very helpful and friendly. Ill definitely be coming back! Thank you guys.
Great storage place and location with friendly staff.
They were available and very professional.Found what we needed.We have been looking at several other places and didn’t have anywhere close to service we received here.Thanks
Trey was very helpful. He got me settle quickly. He was very professional!!
I recommend Midgard storage for your storage needs. The location is clean and follow COVID guidelines. Tray was professional and very helpful.
Great customer service and very clean facility. Highly recommended!
Great experience, knowledgeable and up front about everything...would highly recommend for storage needs
Very polite people
Lovely lady behind the desk was super helpful in getting me a truck and a place to store my things. Very convenient to have storage and truck rental in the same place
Buck really helped me with my U-Haul rental. It was late from the previous renter but he assured me he would take care of me and he did. I’m thankful for the great customer service I received from Midgard Self Storage.
I think tall Amanda is great. I have been treated so well here. I highly recommend. She listened, she is extremely professional, very helpful and remembers who her clients are. I have already recommended this place to two different people who are now also storing their stuff here. What ever she is getting paid is not enough...(hint, hint)
Trey was very helpful and friendly went out of his way.To make sure that was taken care of. If you need to store anything Ask for Trey he is the man .
My husband and I needed to rent a Uhaul and they made this process so quick and easy! I spoke to three different people over the phone, and each time I was greeted by someone who was happy to help. They are all honest, kind, and helpful. I definitely recommend renting a Uhaul from here!
Both the ladies there are Awesome! Amanda B. and Amanda M. helped me find the right size storage unit and U-haul. They also recommended an a great moving company to help. It was quick and easy. Thank you again ladies for all your help!!!!!!!
Customer service was professional and friendly I would recommend this place.⁰
They are very helpful and always professional. Whenever I go there they are smiling and ready to bend over backwards to help me. I just love them, and would use them again and again.
Great people to work with. Nice clean units. I would recommend them to anyone needing storage space.
Great experience, great people, and clean and well kept facilities. Only reason Im leaving is because Im moving my things into a house now! Thank you!
Staff is professional and friendly. My mover said the equipment was faulty. We was using a hand truck with straps. It looked like old wood on the sides. I never seen that before. But, it got the job done.
Great experience, great people, and a clean facility. Amanda m. was very kind and helpful. Highly recommend
Amanda B and the staff at Midgard is very helpful and knowledgeable. Goes over and beyond to help you with all of your needs, very clean establishment. I would recommend Migard.
Amanda m is very professional and friendly. She helped me choose the right size unit and easy access for large vehicles. I will always use this facility for my storage needs.
The unit was super clean and very cool. I rented to just get some major summer cleaning done. The staff was friendly and helpful. I will rent there again when needed.
I did not acquire any storage units at this location, however I did rent a U-Haul Van to pick up a piano. The lady working the front desk was very friendly and knowledgeable and processed my rental quickly. The van itself was in great condition and and clean, only used it for a few hours but it did the job. Would use them again for my next rental.
Always the best customer service!
I do not rent a storage unit here, but I did come here to rent a uhaul. I was very pleased with the cleanliness of the truck. The staff was extremely helpful with making my visit so easy. I was in and out in no time and will definitely recommend this location to anyone looking for uhaul rental or storage. Shout out to Amanda for helping make a stressful situation easier. Her bubbly personality and knowledge put me at ease.
So I was having the worst time ever trying to find a storage that can accommodate cars. As soon as I called Midgard, I spoke with Buck and Amanda. They were so courteous and eager to help in any way they could. I could not be happier with having my storage here. A1 service and very nice people working here. I would definitely recommend to anyone!
Great staff and customer service
I had a wonderful customer service experience at this location. Justin Harris went above and beyond to help me with my rental needs. He always kept the same plesent service even when he was alone and extremely busy! This man needs a service award and raise because of his outstanding service Im using this location again .
I had some belongings stored here for about 2 years. The place is secure, very clean, well-lit, and there are always carts available. The staff is always very friendly and helpful. I only gave it 4 stars is because there were at least 3 rent increases during the time I was there, which made the affordability aspect go from reasonable to impractical (and sealed my decision to get my stuff out of there). You do not get a price break for auto-pay, and they do not allow you to pay in advance. For the above reasons, its a good place to store something for a short period of time, but may not be a good place to store things indefinitely unless you really dont have the room, the location is super convenient, or the continuing rising costs is not an issue for you.
Very nice facility with great staff! Only wished Id discovered them sooner.
I rented a unit a few days ago and it was super simple and easy. The climate building was clean and easy navigate Amanda and Buck were caring and helpful.
Very good storage facility . The management is professional and courteous .
They helped with our storage needs.Very friendly.
Great customer service team and management. They were accommodating, honest, and friendly from day one. Premesis is very secure and prices are reasonable. Highly recommended.
Overall customer service was great but after every 3 months the payments increased and could not get our payments lowered we decided to leave and take our buinsess else where. After making our April payment we were told to leave we would need to send in a notice of leaving so we would not be charged for May . After checking with them I was then told that since the notice was sent in on April the 3rd the day I made my payment as well that I would now still be charged for the whole month of May . Take my advice and use other storage buisness and save yourself some money !
Outstanding service!! The staff and location is amazing!
Super great guys! Very nice and helpful and were of great service to my parents. Love them!
Great customer service team, facility, and clean and safe!! Thank you guys!! Julie...#715!!
Great friendly people working there. I would highly recommend! Angela
Great staff!
Climate control storage. Easy access.
People appeared to be running business out of the storage units, Selling bricks and pavers, auto mechanic shop, some drives were locked by this...dont know the rates but I would pass
It would be nice if you all would answer the phone thanks
Do yourself a favor a RUN. Especially if a man named Justin is in there. We have rented a unit for almost 6 years and unfortunately it completely ruined by a moron employee who Is a sarcastic idiot. That has no idea how to talk to people. Not sure how he is even still employed. Hope corporate sees this.
Love the upgrades to this site.
Clean, friendly, efficient
Everything about this place is perfect, including the staff
Very friendly staff
Amazing staff!!
Too expensive