Really great service from Bobos! My son attends college at Winthrop and his car wouldnt start. Amy scheduled a time that worked for my son and Jacob was on time and did a great job!
Called 830 am on a Friday. By 10am, I was waving to Jake as he drove off with my car safely on board. Office was friendly and helpful, Jake was professional and knowledgeable. He maneuvered his tow truck like a Yaris. The emailed receipt included pictures of the car dropped off at our house, safe and sound. Thanks so much! Inevitably, someone in the family will need similar service and we’ll be calling Frank Bobo’s!
Would love to give a review but three days later and no return call…..so until we can have someone do what they are telling us they will do instead of putting us off to the next day three times over I can’t write an honest review. Helps if you do what ya say you’re going to do. In town eight days and we’ve wasted three days already with the promise of we’ll call you back tomorrow. Doubtful will have our problem fixed on time.
Frank bobos did a great job for me. I had a breakdown 2 hours away from home. They were quick with both the tow and the repair. Excellent communication and reasonable pricing. Very happy customer.
Wonderful service! Ann was lovely on the phone, and Frank took great care of our Jeep transporting to the dealer for service. So appreciative when we receive great service from a company!! Thank you!!
Quick and easy to schedule a tow. Service could not be better. Was not with the car when towed, but updates and photos were provided. Would recommend to anyone in need of a tow
Noah had excellent customer service and was super helpful! He was able to get to my location fast and get my car jumped. I would highly recommend this towing company! They didn’t keep me waiting for long at all even during a busy weekend!
My truck just stopped running of course on a Friday at 3pm on one of the busiest traveled roads and of course needed a roll back tow truck. My insurance carrier and myself had a time trying to find a company that was willing and could come get us in a reasonable time frame already sitting for 2 hours and was told could be another 4 hours. They somehow contacted Frank Bobos and was told they could be there to get us within the hour. Noah the driver was very friendly, hardworking and very empathetic with our situation. We would like to thank Frank Bobos and especially Noah for helping us out in a grim situation. Keith and Karen
Very helpful and affordable!! Ill definitely use their service again if I need to! Matter of fact I used them twice in one week
I got my box truck stuck on the job and after calling Bobos, driver showed up quickly to pull me out. Great attitude, great service, and almost half the price I was quoted from another company in Rock Hill! Definitely recommend this company.
Emergency service repairing my Thor Hurricane 34F RV. Called Joe on the phone and explained the engine problems. He said that they were extremely busy but to bring in my RV and they would run diagnostics. After dropping off my RV they fixed my engine problems in a few minutes. They are my Go To garage. Very professional. They also offered a veterans discount. Highly recommend.
Very very good honest people. They helped me fast and very efficient.I highly recommend them to anyone. Good Ole fashion service like it used to be. 5 stars
Tina at Bobos was great to work with scheduling my appointment for a tow. Noah came to pick up my car to bring to a service center. He was really efficient & professional. I will 100% be using Frank Bobos services in the future should I need them. I am very impressed and would recommend these folks to anyone. Thank you!
I thought I had lost my key and called for a tow to the dealership to get a replacement key. After I placed my call Amy called me back and gave me the number to a person that could possibly make me a key for a much cheaper rate. She went the extra mile when she didn’t have to. 👍🏾👍🏾👍🏾
None of us wants to have to call a tow truck first thing on a Saturday morning. But if I have too again, there is no doubt I will call Bobo’s. Very professional and the driver, Noah, was great.
Called on a rainy night. They told me they were behind and it would at least an hour before they could get there. I told them ok. The tow truck driver called in 30 minutes that he was refueling then on his way - approx 15 minutes. He arrived in 15 minutes. Truck was loaded professionally within minutes. Noah (tow truck driver) was professional and efficient. Price was reasonable for the tow. Highly recommend.
From the start to finish they were great. Tow truck driver was great, employees were respectful and Ryan Wert did a great job communicating and the car looks new after a vehicle collision. Thank you to everyone at Bobos.
We have used Bobos for a number of services. Towing, work on our fleet trucks (step vans and box trucks transmission swaps, engine swaps, general repair), and work on our personal vehicle (BMW X5 engine swap and minor body work). I cannot express how impressed I am with the work they have done! Always professional, on time, and they get it right the first time! Customer for life.
Vary Dependable Mechanics! My Go too Guys for my Trucks
I had a great experience using Bobos to tow my vehicle. When I called they were able to send someone right away and Noah was prompt, professional, and had some of the best customer service Ive ever experienced. While I hope to not need a tow again anytime soon, if I or anyone I know does, Ill recommend they use Bobos.
Today my beautiful daughter called today very upset because she locked her keys in her truck. It was running and she had a family waiting for her to assist in their move.Since her Dad and I are in the towing industry, I reached out to Frank Bobos for assistance as they are known for their professional service.They responded with the excellent, prompt service they are famous for at a very fair price! They were very understanding of an anxious Mom needing a knight to the rescue!I just want to say thank you to all the team and for answering my call today to help our daughter. Many people often forget the courageous men and women in the towing industry that sacrifice much in their personal lives to take care of their customers. So grateful they were there today!!!!!
Ms. Tina is so sweet...I called today with an unexpected car problem and they came right away...I forget the young mans name but he was nice and courteous...Ty sooo much 👍🏼
They were so wonderful! God bless yall thanks again
Absolutely 💯 HORRIBLE communication. They set up a day/time to do a job for me, blew me off and then I called and they said theyll try and get back to me in 5 min. Nearly an hour later I call and they said he got busy. Then told me they couldnt handle moving the shed. I was very specific in my first phone call so I dont know what is wrong with them. Now I have to wait another week for the ground to dry before getting another company out to relocate a storage shed. Unprofessional, poor communication and a waste of my time. Do not recommend!!!
I have been coming to Franks since February 2020! Jake has always been straight up with me about all I had going on! When it comes to a good shop that’s what u want is honesty! Joe the shop manager is awesome! Gives you details insight about your truck! About time Joe is done you will feel like you are a mechanic!! Overall I will refer Franks to anyone that needs quality work done! 5- star quality!TruLogistics LLC
Ms. Tina was so sweet and her tow driver was great too! Both cared about making sure I wasn’t stranded long by myself in the dark. He got to me quickly and was so nice to me.
Great bunch of guys. Very knowledgeable. Theyve all helped me out. If you need any car advice give them a call.
Had to call on a night of severe weather storm afterhours and have car delivered to out town dealership but was taken care fast and easy and by a very sweet person on the other end of the phone. Would highly recommend
May not always on time but always there when you call.
Great group of guys who are super friendly and helpful! Helped me out more then once and got me up going real quick!
This review is for the towing service. My sons car was rear-ended. I asked the Rock Hill Police Office if he could call a wrecker and he did. I will say, the wrecker arrived fairly quickly; within 30 minutes probably. When he arrived, I told him I wanted the car taken to a body shop I with which I was familiar. I then gave him the address. Once he loaded it onto the wrecker, he told me it was being taken to Frank Bobos storage lot at a cost of $150, until the insurance adjuster came out to look at it, and then it would be towed to where ever I wanted. I told him I did not want it towed anywhere other then the body shop I had originally requested, and he refused to drop the car. I went back to the Police Officer, and he was no help. Essentially, what Frank Bobos Wrecker Service did, was hold my car hostage. Their company policy of taking the vehicle to THEIR lot should have been disclosed to me BEFORE they loaded my vehicle, and they should have taken it off the wrecker when I requested. THIS IS A DIRTY ROTTEN WAY OF DOING BUSINESS!!!
Got into an accident and called him at around 7pm, he said he would be able to do it, I call at around 9 and he says itll be an hour or 2, I told him I have to fly out at 4 in the morning, he doesnt answer the rest of the night. He texts me at 8am in the morning saying his truck went down. Im sorry but if it did maybe you should of told me when it happened and not the next morning .
You think Frank Bobo’s just specializes in wrecker services. THINK AGAIN!!!! Bought my 2018 GMC Sierra 1500 up here to get a quote on a suspension lift and let me just tell you I now have a 7.5in lifted truck with a zone off road lift and 2.5in Fox coil overs with dual Fox shocks in the rear!!!! His price and quality of work is better than anyone in town!!! Now I am going back out west to run it in the dessert. When I come back they are going to install my 2.9 Whipple Supercharger Kit!!! Just ask for Jake!!!
Wrecked my car pretty bad. They did an amazing job on repairing it and all the employees are really friendly.
Fast and did a great job.
Great local business. I was traveling on the interstate when I had to get my car towed the day before Thanksgiving and just hours before they closed. They went so far out of their way to help me get a new part on so I could keep going on my way. They didnt think twice about helping me either. Their team knows what theyre talking about and I highly reccomend them as a regular mechanic or a one time. Very trustworthy.
These guys have worked on my car for a few different problems the latest being replacing my transmission. As always I was very happy with the job they did. They are always polite & respectful. As a single woman I have always been able to trust them. I recommend them highly!
Friendly, knowledgeable staff. Good work. Future repeat customer.
I can not be more happier than I am with the service I received at this place!! I have had a long time going problem with my vehicle with not knowing I used other shops around with no luck, and they could never find the problem with a raise on the lift my vehicle was diagnosed in the matter of minutes!!! Jake and Ms Tina went out of there way with helping me get it resolved with the parts ordered right away I was back on the road in no time, With my vehicle fixed as should have been at first!! I wish I knew to go to them first, they will be services all 4 of our vehicles for sure!!! Thank you from one family owned business to the next!!!!!
Honest, respectful and fair. With work ethics like that, its no wonder why they have been serving the Rock Hill community and surrounding area for the last half century. Keep up the great work and thanks Guys.
Very helpful, respectful, all together wonderful service. Highly recommended. Thank you!!Car alternator went out on Memorial day close to midnight, I called 5 tow companies and Frank Bobos was the only ones to help us. The guy even checked the alternator to make sure it wasnt just a wire. 💯💯
Great servis. For towing ask for Noah
Best prices and always fast
Ill use no one else
At bobos the mechanics are extremely up to date on the latest issues with the newer semis and the technology to diagnose and repair....my self I have the Max Force... called the international dealership got a bunch of run around.... called Bobos ......got the professional experience I was looking for... Great bunch of guys....and the price to replace my oil separator so cheap I dont know how they did it.but they did.... running great and no more puking oil..... thanks my friends...
Did a great job of the Repair of the KIA Van that we own
Piggybacking on Another review after service was cancelled due to wait time. My wife cancelled after 11hrs due to no service and they have still charged my bank card for a tow. When my car broke down i was on my way to the airport and had no other option but to give my card number since i was going to be on an airplane when they were suppose to pickup. My wife asked them not to charge us since no service was rendered but they still charged us 65 dollars. I will take up with them when i return but this is nothing like the service we have recieved in the past and dare i say why would i try to keep my business local when treated like this. BEWARE
Honest, skilled staff. Jake really helped us out... I highly recommend!
Great service these guys really know what their doing they know how to work on everything
In time
These guys are pretty nice and know how to get the job done thanks
February 2015, I lost my transmission coming back to Columbia from Charlotte. Was around mile marker 85 and tried to find a wrecker. I came across Bobos and knew that was a sign (since that was my sisters name for me when we were little).Kris from Bobos was there very quickly and I asked where would be the place he would take his vehicle if it was the one one the back of the rollback. He said they did transmissions at his shop. When he told me the price my jaw dropped. They were way under what I was expecting. He took my vehicle to their shop and dropped it off, then took me back out to the Flying J to await a ride from my brother.My brother got to me and we went back by the shop to get my stuff out of my vehicle. Jake Bobo was driving by and stopped in. He already knew of what was happening and told me they would come in even lower on the price estimate I was originally quoted. This was on a Thursday night.By Sunday afternoon they had a rebuilt transmission installed and I was on my way. They even replaced the transmission cooler so I didnt destroy the new transmission. And still came in under the original estimate.February 2015, I had oil leaking from the back of my engine. Took it to a local shop in Columbia where it was diagnosed as the rear main oil seal. They said it would be over $800 to repair. I called Jake Bobo and asked what he thought. He gave me a much better quote than the other shop and then beat his own quote because he said he wished they had replaced it when they did the transmission. I took it up there on a Thursday morning and he got to work on it. He found that it wasnt the rear main seal but was instead the valve cover seals. He had those fixed in short order.I asked him to look over my Suburban for anything else he could find. He found the A/C belt needed replaced so I had them do that and the serpentine belt.All told, I came in for less than 1/3 of the cost the other shop had quoted. And I left feeling confident my vehicle was in good shape.I know that for any future large repairs I will make the trip to Rock Hill from Columbia because of the way Bobos does business. It is worth the drive to know the work will be done right and for a fair price. Plus, you just cannot put a price on an honest mechanic.
We have used this towing service once or twice before and never had a problem and would recommend them often. However, my husband called them today around 5:20am for a tow to our house; he had to be at the airport at 6:15am and could not stay with the car. My husband was told it would be done within the next hour or two. Needless to say, 11 hours later its still not home, and Ive cancelled the call.Around 12pm my husband called repeatedly to try to talk to someone about why his car was still sitting in a service station, unlocked, with our only key inside it. It took forever to get someone to answer the phone. When they did we were told that it would be a couple more hours because they were backed up. This person said the first person who took the initial call did not let anyone else know about the 5am call. Other wreckers did not want to bring the car home because Frank Bobos was supposed to be getting it. Here at 4pm, and the car is still not home. When I called to cancel it, the person was rude and said something along the lines of I told your husband it would be a couple more hours because we were backed up. Really!?! Its been ELEVEN hours and if you have been so severely backed up since 5:20am, its time to look at hiring more folks or sending calls somewhere else. Cancel the call, do not charge us (because the first person demanded our card number over the phone) and we will no longer call or recommend you ever.
Awesome service and quick response.
Wonderful service and such friendly people. First time I went there they helped me out to get me where I needed to be! Wont go anywhere else.
Broke down with a flat tire on 77 after 5pm. Jake came out and not only changed the tire but took me back to the shop, opened it back up, swapped out the donut with a used tire to get me home. Jake is the man! You just do not get service like this. Trust these guys. Use these guys.
Great customer service
Amazing place
They are old school they tray to charge me 11% for my bill because im paying whit my bank debit card. So gays if you dont have chash dont go there . I cannot believe how this people run bisnis
Nice waiting area for consumers! Friendly staff
Fast and professional
Absolutely the worst!!! Do not take your car here if you value your car.
Very professional, they towed my car to the shop to diagnose it, called me to let me know what was the problem! They had it fixed and ready to go.
Had a flat tire on the side of the highway my crappy jack that comes with my car was sinking into the mud so I couldnt get it high enough to change my tire. I look up and their is Jake Bobo asks if I want any help grabs a real jack out of his truck and Im on my way. He says he does this for a living and cant just drive by someone that needs help on the side of the road. Stand up guy.
The price was right.
Really nice people
Great service