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DermaSpa Medical Spa
100 White Spruce Blvd # 100, Rochester, NY 14623, United States
Comments
Sa
Review №1

Im giving three stars because all the staff I interacted with were great, except for Dr. Tu. It was my first time going here and he made me feel like I was wasting his time. I had an 8am appointment, so I know I was his first patient of the day. I tried explaining how I have two moles that look concerning. Theyve gotten bigger and are two toned. He spent, and Im not exaggerating, less than 1 second looking at each of them. He said I cant just get them removed because I dont like them and all but had to get him to say hed do a biopsy on them. He is rude and is incredibly dismissive. The woman in the room working with him had such an apologetic look on her face while he was talking so rude to me. I honestly feel bad that she probably has to deal with him most days. If you have to go here I DO NOT recommend seeing Dr. Tu. I will be going to a different dermatology place to have my moles actually looked at. I do not want this doctor touching me at all and will not schedule my biopsy with him. Hes the worst doctor I have ever interacted with.

h
Review №2

I very highly recommend Dermatology Associates. Everyone that works there is highly professional. They listen to you and help achieve your goals! I literally look younger than when I first walked in. I especially like Dr Young. He listens and and he is amazing at what he does. I will never go anywhere else! Everyone should feel their very best. Dermatology Associates definitely delivers!!!

La
Review №3

I had a ThermaFacial performed by Katie in the office. I chose the treatment because I wanted to improve collagen wasting as well as create a tighter/firmer appearance immediately. This treatment did not disappoint. Katie was amazing throughout the treatment. It was not uncomfortable or painful, just cycles of heating/cooling. It took about 75min and Katie talked me through the entire experience. The best part is - there is NO downtime. I worked out that afternoon. I did this 4 days before my wedding and the photos definitely show an improved and well-defined jawline/cheekbones! Will definitely be doing again. Highly recommend!

Ca
Review №4

My coolscuplting experience was fantastic! I had an upcoming trip to Hawaii and wanted to look my best. Katie made me feel super at ease and it was very tolerable for a non invasive treatment. I cant thank her enough for making me feel confident and look great in my swim suit.

Ti
Review №5

Today I saw Dr Loss and she was wonderful I felt heard, she addressed all my concerns, and made helpful recommendations and suggestions I felt it was a a worthwhile visit and I would recommend her to anyone wanting great service

Da
Review №6

My CoolSculpting experience with Katie Green was incredible. The process was pain-free and there was so downtime so I could go right back to my normal activities. I’ve had results even with just one treatment. I can’t wait to see my results after my second!

De
Review №7

When I saw Danielle Ravleigh, NP 6 weeks ago she prescribed just what I needed with clear and concise guidance. It worked like a charm. Both she and Patrick, MA were easy to talk to and provided professional and thorough care! Definitely recommend you go see them

We
Review №8

Ive been bringing my mother here for a few years. I was happy with the practice up until this year. The office needs to stop trying to cut corners and hire exterminators and cleaners.Back in March I noticed the floor in the room my mother was seen in was visibly dirty (clumps of dirt, oil marks, hair, smoker smell). After this visit, Ive been hyper aware of the offices cleanliness and I wish I could go back to being unaware. Bugs! The office has a bug problem, noticed this at two visits. The office also is kept at 73 degrees (very uncomfortable). I also noticed again visible dirt on the floor of the rooms (all three past visits, all in different rooms).Bugs are vectors for diseases and the fact that the office is hot and dirty only makes the concern more alarming.I personally go to Helendale Dermatology and I think my mom needs to switch on over too. Never had this issue there, in fact when I chatted with the owner over there she said shes had previous patients from Dermatology Associates complain of similar things.

Ja
Review №9

Danielle Rawleigh is my favorite dermatologist ever! She listens and is thorough. She helped me with an issue that four others before her either misdiagnosed or didn’t understand. I will only go to her!

Ke
Review №10

Danielle, Margo, Sarah, and Gina are absolutely phenomenal! They are very friendly, professional, helpful, efficient, and knowledgeable.As of recently, I started seeing Danielle, which has been a wonderful experience. Shes such a beautiful soul, who always greets me with her warm, winning smile. Furthermore, I am elated with the service and level of compassion exhibited by the staff mentioned above.Keep up the fantastic work, Danielle, Margo, Sarah, and Gina! Looking forward to seeing you all soon!

Ja
Review №11

Carly did my lash lift & tint and it came out amazing! It was my first time doing anything to my lashes and she was so bubbly, kind, & knowledgeable, walking me through the whole process and making sure I was comfortable the entire time!! I love my lashes and I can’t wait to come back!

Re
Review №12

Ashley is amazing!!! I got my first tattoo removal session today and it went great. She is so sweet and awesome at explaining things. She definitely made an anxious patient feel comfortable and more at ease. Can’t wait to come back and remove a few others later on. Thank you so much, Ashley!

Mi
Review №13

I have been been a patient for years and love this practice! Everyone is friendly. All my concerns are addressed and they make sure I am satisfied with the results. I trust that I am getting the best care by knowledgeable staff. I have recommended a few friends and all have been happy with the practice.

Gi
Review №14

Danielle Rawleigh NP was amazing. She is easy going, very professional friendly and knowledgeable. Always makes you feel like a friend and you know she’s really there to help. Prior to seeing Danielle I saw Caroline who assists Danielle. Caroline was awesome. Very professional and has a great personality. I had a great experience and recommend this practice to anyone.G.O.

Da
Review №15

Ashley at Dermatology Associates of Rochester is top notch! Having Lazer services on my face has been very challenging and scarry. She is very knowledgeable, easy to access she and she is vested in the health outcomes of her clientele.

As
Review №16

Vicky was absolutely fantastic in helping me get a sooner appointment to see Dr. Loss. She definitely went above and beyond to accommodate me as it was my first time there and I’ve really been struggling the past few weeks with my skin. She was super helpful and very friendly, I really enjoyed working with her. In all the entire staff was warm and welcoming throughout the entire visit and Dr. Loss was absolutely amazing. Thank you Dermatology Associates of Rochester!!!

Ka
Review №17

I have been doing cool sculpting with Katie Green and she is phenomenal! The atmosphere is always clean and welcoming. Katie puts me right at ease and makes sure that I am completely comfortable. Today she was joined by an associate who was shadowing her (Lauren) who is equally as awesome. I can not say enough good things about Dermatology Associates of Rochester!

Ja
Review №18

Dermatology Associates if Rochester is a beautiful place along with their staff. Ashley who removed my unwanted tattoo made me feel as if we’ve known each other for a long time she was so kind and professional. Ashley responded to my text message right away she made my removal process so smooth and easy. I was so comfortable and wasn’t afraid. Thank you! Ashley you are an awesome person and I will defiantly be recommending your service to family and friends.Thank you ♥️

He
Review №19

My experience with Dermatology Associates of Rochester was excellent! Katie Green is absolutely fantastic! I am grateful for her professional care, and the way she prioritizes safety. I am experiencing positive impact as a result of the services I received at Dermatology Associates of Rochester.

Ma
Review №20

I had consult with Dr. Young. He was professional, courteous, and informative. His recommendations were actually less expensive solutions to the inquiry than I expected. I learned a lot and so far, would recommend him. I’ll post another review if I actually undergo the procedure discussed.The office is always pleasant and staff friendly.

Ma
Review №21

Had one Miradry procedure in December to remove sweat glands from my armpits. The only slightly uncomfortable part was the Novocaine injections; the rest was painless, and the doctor always made sure i wasnt feeling the heat from the device used. She was friendly and easy to talk to during the ~1 - 1 1/2 hour procedure. Im now in North Carolina in 90+ degree weather and my armpit sweating is unnoticeable.

Ni
Review №22

Beautiful Facility!! Staff is amazing and caring. The Dr.s listen to the desires of their patients and make appropriate recommendations. They really go out of their way to ensure your comfort! Looking forward to my upcoming follow up and future results!! Highly recommended!!

Sa
Review №23

The office is very clean, modern and classy. The staff is very nice as well. However, when I went for a consultation for botox and fillers instead of offering solutions to my areas of concern they pushed product placement in other areas. To be honest with you, I think the injector just isnt comfortable with anything that might be a little tricky or challenging. I guess Id rather them tell me, no I wasnt a candidate then use me as a guinea pig. I ended up going to a different office with much better results.

Jo
Review №24

My visit was excellent. Dr Loss was very detailed and showed great bedside manner. I felt super comfortable asking her any questions and felt that she was very thorough. I would suggest this practice to anyone looking for a dermatology office in the Rochester area.

To
Review №25

This spot is THE BEST. From start to finish the service!! Gina was so delightful and helpful on the phone and eased all of my concerns about the COVID check on protocols (which by the way are super safe and easy to follow, I’m just a nervous nelly). And then upon walking in, Caroline T. met me and made the screening process also super quick and easy. Such an angel. And then Danielle was able to really help me with my concerns. She breathed confidence and her expertise was easy to recognize. I feel so blessed to have this spot in Rochester!!

Ch
Review №26

I am participating in a clinical trial at Skin Search and it has been a great experience! The staff is incredibly professional and it has been an easy and rewarding experience. I would highly recommend Skin Search and I encourage people to consider enrolling in clinical trials

Ha
Review №27

I just recently had my eyebrows microbladed by Lauren and I am OBSESSED. She was so attentive to details and a perfectionist, which is exactly what you want when getting cosmetic work done (especially on your face). I couldn’t be more happy with them and can’t wait to see how they look as they heal! The entire staff is so kind and accommodating. 100% reccomend the Derma Spa to anyone getting any aesthetic treatments done!

Pa
Review №28

I look forward to see Danielle when I go to my appointments. Danielle greets me smile and She is beautiful inside and out! Danielle is very professional and mostly she cares about me and ask me how things are going. Whom ever this may concern : Danielle is wonderful and you should thank her for service. Thank you Danielle, I look for to my next visit!

Ka
Review №29

I had the miraDry procedure done with Dr. Weitz a couple of months ago. I was extremely nervous to get this done but he alleviated a lot of my fears by making it comfortable and informative. My results are great and experienced little down time. Would recommend if you suffer from hyperhidrosis.

Co
Review №30

From the moment you walk in the office, you are greeted by the professional staff and beautiful office space. Katie G. always makes it a point to get you situated and comfortable for whatever procedure you are having. Its like catching up with your friends at every visit. The office is easy to schedule with, and everyone is happy to help.

As
Review №31

I am so pleased with my visit at the Dermatology Associates of Rochester. I have been having problems for years now with my acne and I tried so hard to fix it myself. One visit (so far) with Danielle and Kim and I am over the moon! My skin is already feeling smooth, less red, and general changes for the better. I want to also mention Kim and Danielle, they were both exceptionally professional, supportive, and comforting of my acne insecurities and helped remind me I am beautiful. Thank you for making such a difficult time for me, brighter!

Wa
Review №32

I havent used their services, but Ive taken someone else there for a few different treatments & they LOVE it. However, I have called with questions & the receptionist was very friendly & knowledgeable. How phone staff present themselves & a business/service is all-important to me: you can win or lose my business right on the spot. I also like that there is plenty parking as well as their performance of Covid-19 protocols. So based on my acquaintances experiences with DermaSpa & how my inquiry was handled, I would go there if I want or need such services.

Uf
Review №33

Dermaspa is a great place. Very professional.Ive been going there for a couple months now and I like it. Do I feel like some of their products and methods could be improved for darker skin tones...yes. From sunscreen to skin products.

Ta
Review №34

Kristyn is literally the best, I love how knowledgeable she is when it comes to the skin and she will only recommend the best for you. What I also like is how honest she is, if she feels like something will not work for your face she will let you know. In the end expect nothing but the best from this team! Their great and if clear skin is something you desire this is the place to be.

de
Review №35

Hi I was a little nervous about getting my first procedure done today.But the customer service here is above and beyond 5 stars the staff is friendly and so Professional. Jennifer my consultant was knowledgeable and friendly. I saw instant changes and I am so satisfied with how I look I would definitely recommend Derma Spa Ty Dr.Young and Breanna who really calm my nervous 😆🤣

Sa
Review №36

My wife had really bad experience there. 1st time she was seen by a NP (though we were told that will be seen by a MD). The next appointment were seen by Dr Loss and would say extremely unprofessional. Brought 4 med students without our consent. Had to put words into her mouth and she was just repeating me. No real benefit of the appointment

p
Review №37

Huge huge thank u to katie & kristyn for not only clearing up my face but to bring my self confidence to a whole new level! thank u for allowing me be my best self with the best skin ! now more than ever i am comfortable in my own skin! much love phuongy!

Am
Review №38

Walking in to Derma Spa I felt very relaxed and excited for my appointment. My aesthetician was Kristyn. She was absolutely fantastic. Friendly, informative, encouraging, and fun. She is an expert in her field and lives out what she tells her clients. I was grateful for such a great experience and I plan to go back.

Ed
Review №39

I have been to several highly rated Dermatology offices from South, FL to NY. I believe Dr.Tu is by far my top choice for my skin care. Dr. Tu has an amazing bedside manner, ability to engage with his patients, and knowledge in all of the most up to date leading technology for any person needing assistance. With all of his credentials and highly successful practice, Dr Tu stands out in the field of Dermatology. I would highly recommend Dermatology Associates of Rochester to anyone that would like honest answers and the best outcome.

Mi
Review №40

Carly did my Lash Lift & Tint! She was extremely professional and so easy to talk to! She made me feel comfortable and relaxed. She was also very knowledgeable on the products and recommended a few items that I use everyday now!! Weeks later and my lashes still look great! I can’t wait to go back!

Na
Review №41

Completely underwhelming and unhelpful. Went in for a face rash twice. Saw a nurse for less than 10 minutes each time who offered no diagnostic and very little treatment help. Both times they seemed totally disinterested in assisting me. Would not recommend to anyone, especially not to non-white people. $40 copays down the drain for literally nothing. The internet was more helpful than this office.

Ju
Review №42

I would definitely recommend visiting dermatology associates of Rochester! I had a great experience, and Danielle was awesome and really listened to me!

Em
Review №43

I just had my first visit with Ashley to remove a tattoo I no longer love. Ashley is incredibly knowledgeable and makes the process so comfortable. She’s quick to respond to questions outside of appointments and really cares about you as a patient. I am loving my experience and would absolutely recommend her to others!

Ni
Review №44

I recently had an appointment with Brittane Fetterman An NP here and she was amazing!! I had to get a couple things done and get some biopsies. Brittane made me feel so comfortable and made me laugh during a time that should of felt uncomfortable! It was such a great experience I will be going back to her! I would definitely recommend her to my friends or family! Thank you so much!

Tr
Review №45

I have been looking around to get a few tattoos removed and I am so glad I was referred to Ashley from one of my coworkers. She is amazing and does an amazing job making sure the process goes smooth and as comfortable as possible. She is very quick to respond and knowledgeable on what she does. I highly recommend her to everyone I know now!

Ja
Review №46

I just recently met Brittane Fetterman NP I had the best experience that you could possible ask for going to a derma appointment. She was so knowledgeable and so kind that I will continue to see her every time that I go back. I will recommend her to my family and friends. Thank you so much for be so dedicated and thoughtful. Sincerely Jacqueline O

Le
Review №47

Before going to the DermaSpa I felt completely lost. I had no idea who to see or where to go to, or who to TRUST when it came to my skin. I was really struggling with acne, really painful, ugly acne. I had a friend recommend the DermaSpa (Kristyn) and I will never go anywhere else. It took one facial and now I’m HOOKED for life. Kristyn recommended that I see a dermatologist to help with acne, specifically scarring because she felt that would be best for my skin, how can you pass up that honesty!? From the moment I met her I trusted that she had my (skins) best interest in mind. She answered all of my questions from start to finish, she kept me informed about what she was doing and how it helped my skin. I was very comfortable upon arrival, everyone that works there is so kind and they want to make sure that you are taken care of. Over all, very hospitable, genuine and caring about their patients’ needs. Also, who could pass up amazing spa staff that is affiliated with a dermatology office!? Even if you have semi *clear* skin, definitely consider taking the time to schedule facials with the DermaSpa on the regular .. you won’t regret it.10/10 would recommend!

Lu
Review №48

The office was very nice and clean and the staff and nurse were nice and helpful, but Dr Tu was not the best. It was a rushed appointment and he did not seem to care at all to actually get to know a new patient. I went in wanting to get check because i have a history of skin cancer ... he walked in said hello did a VERY quick check of my skin, did not even look at a mole i wasmost concerned over after i explained it he rubbed it off as being fine, and then told me to take pictures if anything changes come back. i wont be going back, as a new patient you want to feel welcome and comfortable. i felt rushed and as if my concerns were worth his time.

Ko
Review №49

Dr. Weitz is caring, compassionate, witty, and smart-as-can-be! He is thorough, competent, and capable of delivering excellent care...I couldn’t be any happier!

Ki
Review №50

I had a 10:30 appointment and was checked in on time. At 11:10 I was still waiting in the waiting room, with no one acknowledging I was there, and no explanation of why they were running so late. I went to the counter to tell them I had been waiting for 40 minutes and wanted to cancel my appointment. The receptionist asked me if I wanted her to check how much longer it would be and I told her I had waited long enough. I had taken the day off of work to be there. I am very disappointed in them and their service.

Ka
Review №51

I had a pedicure with Katelyn a few weeks ago, I cannot say enough about this experience. I am not a pedicure connoisseur by any means, but I have had dozens over the years... I was very impressed with Katelyns meticulous attention to detail, gentle touch, incredible massage and the overall experience.

Su
Review №52

I was seen pretty quickly. Staff were kind and helpful. Dr Tu was informative and explained the skin check he was doing. His bedside manner was a little brusque. The skin check was surprisingly quick!

Je
Review №53

I can’t even begin to explain how much the providers at Dermatology Associates of Rochester helped me! I had a rare skin condition that doctors at the hospital couldn’t diagnose and one telehealth appointment with Dr. Loss and Danielle Rawleigh, NP, I was diagnosed and treated and within a few days I was cured and pain free! I recommend this practice to everyone who has a dermatology concern! Thank you thank you

Ma
Review №54

I was treated with professionalism and courtesy by everyone at the office. The nurse practitioner that i met with was prompt, friendly and attentive. I did not feel as though she was trying to rush me in and out as quickly as possible in order to move on to someone else. Overall it was a good experience.

Ni
Review №55

We had a great experience and Brittane was WONDERFUL To us! She helped us out and helped us find a Great solution! Thank you Brittane!!!!

Am
Review №56

I am writing to review the DermaSpa. The spa itself is super clean and posh with a variety of services and products. I came in to see Carrie for laser hair removal. She makes you feel super comfortable and explains everything she is doing. She is very welcoming in answering any questions. Plus the results are fantastic and affordable. I highly recommend checking out this spa.

Mi
Review №57

Im writing a review for the DermSpa. I have had a variety of services.. CoolSculpting, CoolTone, MiraDry, Ultherapy and Zaffiro. Katie is extremely knowledgeable, makes you feel very comfortable and explains everything that she is doing. The results are fantastic. I would highly recommend the MiraDry. The staff is very pleasant and efficient. Wait time is minimal.

Ma
Review №58

From the moment I arrived to Dermatology Associates of Rochester I felt very welcomed. The staff was absolutely awesome and knowledgeable. This will be the only place I will go for any Dermatology advice and or care. Thank you for being so great.

Te
Review №59

I love love love my pedicures with Katelyn! My feet here a cracked mess of callus’s and now I’m in much better shape thanks for Katelyn! She uses footlogix products combined with advanced techniques and its soo beneficial!

Sa
Review №60

Amazing staff, beautiful office, knowledgeable provoders and so many procedures offered in one place!

Su
Review №61

The staff was very pleasant and efficient! Wait time was minimal and Dr. Tu was fantastic! He answered all my questions and did not rush me! I really like that they give you a paper copy of all issues discussed and information pertaining to them! Great place would recommend!!

pa
Review №62

Just wow! I hit the peak of frustration with a dermatological condition and reached out via web inquiry as a potential new patient. I was impressed to get a phone call back within an hour of my inquiry and thrilled to luck into a cancellation that allowed me to be seen promptly. From check-in through check-out I was impressed with the kind and professional team that made me feel welcomed, put me at ease, validated my concerns, and gave me confidence that my condition would be remedied. Im looking forward to my follow-up in January.

pa
Review №63

Scheduled a checkup for my vitiligo progression and a couple moles I wanted to make sure werent cancerous. I arrived early, waited in my car to be called for COVID protocols. I was called a few minutes past my appointment time, no big deal. I was met at the door by a nice young lady who escorted me to the exam room. I gave her all the info she requested, then waited for the doctor. After 15-20 minutes the Dr. Lesley Loss arrived asking me what the purpose of my visit was. I thought this was kind of strange being that I filled out an online form, talked on the phone with a receptionist, and just gave all of my info to the tech. When I explained the purpose (again) she stared blankly at me for a few uncomfortable seconds. She kind of shook her head, as if I was wasting her time. Wasnt really a pleasant introduction. She then looked at a couple moles with a light, said they didnt look suspicious, and gave me a rundown of vitiligo that I already knew. Im 44 and have had vitiligo since I was 19. I just wanted a checkup since I havent had one in over 15 years. She then left, and the tech immediately gave me instructions to leave. Totally felt like an idiot for scheduling this appointment. I was given no paperwork due to COVID. No problem, I figured Id get a follow up call at some point - nope, maybe a follow up email - nope, maybe a follow up letter in he mail - nope. All Ive received is a bill for $35. My insurance apparently didnt cover the entire cost of this waste of time. One of the worst exams Ive ever had. Being proactive on your health isnt easy. Ill never go back to this place.

Da
Review №64

Dr. John Tu is an absolute professional who truly cares about his patients. He is constantly working to improve the quality of care and is invested in the all important long term care of his patients. Overtime, he has developed a synergistic approach to find a solution that works for me. Thank you Dr. Tu you have truly changed my life! 😀

Br
Review №65

I would highly recommended going here. They got us in very quickly when we had a concern about my daughter. Treated her amazingly and us as well. Resolved the issue on first visit. The staff is awesome from reception to the doctor.

Mi
Review №66

Like a dummy I wrote down the wrong time for my followup appointment and arrived 1 hour early. They were very accommodating and got me in well before my scheduled time. Plus I am always treated very well & leave feeling better about my skin

Di
Review №67

I was very impressed with Dermatology Associates from the moment I entered the door. The receptionist was very pleasant and my wait was less than 5 minutes. My nurse Ashley was very professional, great personality, knowledgeable and made me feel very comfortable. The exam room was meticulously clean as well as the entire office. Dr. Loss is a top-notch physician. She was very pleasant, through, compassionate and very knowledgeable. I was previously going to a different Dermatologist who I was very disappointed with and changed over to Dr. Loss. Best move I did. Thank you Dr. Loss and staff.

La
Review №68

I saw Larissa, one of the NP’s a few months back. She was great! Put me on adapalene and an antibiotic to help with some skin issues. Scheduled my follow up with Jennifer, another NP weeks later and expressed concern over adapalene causing some neck irritation but I still wanted to treat it. She prescribed dapsone gel and told me to use it on my neck, arms, etc. I followed instructions to start off slow, but after a few applications I had a full blown rash on my neck. Scaly, itchy, red. Called the office, a secretary said “you should call your pcp”. I questioned this because A) this is a dermatology office, and B) JENNIFER PRESCRIBED THE GEL! Nevertheless, saw my pcp. He put me on triamcinolone. It helped some, but never fully cleared. He also said it looked like a classic reaction to topical dapsone. Finished the course, but it still had a persistent spot. My pcp recommended returning to Dermatology Associates.This time I was scheduled with Dr Tu. Boy was that a mistake. First off, he walked in saying “so this is your first time with us?” Red flag. I’ve been a patient for years, and two seconds looking at my chart would show that I was returning. Then he asked “Who told you to put dapsone on your neck?” And I said Jennifer specifically told me to (it was the reason for the rx!). Then he asked “well how do you know dapsone caused this?” Well, maybe because it happened after using the gel? He looked at my neck, said “it doesn’t look that bad”, despite being obviously dry, red and irritated. I said “uh, I have makeup on?” BUT IT WAS STILL VERY OBVIOUS! He acted shocked. Second red flag. Then he said, “usually we put you on something called triamcinolone.” At that point, the nurse chimed in that I already used it. FINAL. RED. FLAG. It was abundantly clear he hadn’t looked at my chart, history, anything. I also had an allergic reaction to a non-rx cleanser on my chest/arms which he wrote off as keratosis pilaris. I have had very small marks on my arms for ages, however THE BUMPS DIDN’T APPEAR UNTIL AFTER USING THE CLEANSER!Dr Tu cared more about hearing his own voice than anything I had to say. He seemed in a rush, despite being his first patient after lunch. Dr Tu prescribed tacrolimus which has possible links to lymphoma, skin cancer and other cancers (rare, but listed). He could’ve just given me a steroid or antibiotic to clear, but he didn’t. Dr Tu also said that if this medication doesn’t clear the rash I’ll need a skin biopsy. Nah, I’m good. I’m not getting sliced because this office refuses to hold themselves accountable and choose to make poor treatment decisions. I picked up the medication in case I decide to use it, but am working on finding ANY other dermatologist because this practice cares more about money than actually helping patients.

La
Review №69

The services here are amazing! I come for facials, manicures and pedicures. Katelyn is wonderful! She got to know my needs and goals for my appointment(s) and made sure I understood the products she used so I would have a great plan for after care. My skin has never been more clear!

Ma
Review №70

Great experience: very short wait before being called. All personnel that I dealt with were pleasant and wanted to help me. Dr was efficient and answered my questions to my satisfaction. My only complaint was listening to a long recording of your services before being connected to a live person regarding my appointment. I feel the Dr was especially helpful in solving my problem and I feel I accomplished a lot in my short visit.

Da
Review №71

Margo is terrific, I’ve been under her care for several years

Wa
Review №72

Easy and efficient check in.Comfortable, spacious waiting room.Short wait after arriving on time to be taken to an exam room.Technician arrived shortly after I was in the exam room and reviewed my information very efficiently.The medical provider arrived shortly after that and performed the required procedure and answered my questions very professionally. Everyone was pleasant and treated me with respect.

Jo
Review №73

My first experience at the DermaSpa was wonderful! I have never been to any spa before so everything was very new to me, this being said, Kristyn did my facial and it was incredible! My skin feels and looks better and I definitely feel more confident. The staff is so friendly and helpful too, I will be back for sure!

Ji
Review №74

These people know their stuff! I suffered for years and went to numerous specialist. It may be a 2 hour drive, but well worth it. I have Jen. She is having a baby boy very soon, but will be back to help you all get back to a normal life again! Jen is my hero! I have been with this group for 2 years now and I have my life style and healthy skin back! 💖💞

Ra
Review №75

The Dermatology team here is TRULY 2nd to none! They are always professional and attentive to my needs and answer my medical questions fully. The spa staff are masters of their craft and the anti-aging suite offers treatments to make you look and feel your best! I have personally had several treatments here and will never go anywhere else!

be
Review №76

I have been a client of Dermatology Associates for many years... and I wouldn’t change. They are professional, respectful, caring and prompt. Although it is sometimes a wait to get an appointment, it is worth it for the quality of care they provide. Highly recommended!

Li
Review №77

Kristyn continuously makes my day with every visit. A very lovely, welcoming and warm environment and my skin has done a complete 180 in the year Ive been coming here for facials. Highly recommended!

Jo
Review №78

Efficient, friendly and caring staff. Lovely and comfortable setting. Appointments are relatively easy to get and wait time has been less than 15 minutes for me.

Ma
Review №79

I have been going to DermaSpa for many years. They have always provided the most high quality professional services and products. Andrea is my esthetician and I trust her completely. She has outstanding knowledge and experience in her field. She had always provided impeccable treatments, and has given me excellent recommendations and solutions about any skin issue I may have. Also, she always remembers to turn up the heat in my treatment room before I arrive because she knows I like to be warm. Now THAT is personalized service! All the ladies there are always so helpful with anything I may need.DermaSpa always stays current with the latest treatments and products on the market.I also love how DermaSpa and Dermatology Associates work together as needed.DermaSpa is a top notch office. My skin looks better now than it did when I was.......younger!!!!

Am
Review №80

I love this practice! Wonderful staff and always very accommodating. Dr. Loss is amazing! I highly recommend this practice to anyone who is looking for a great dermatology office or any type of cosmetic surgery.

Vi
Review №81

Had a precancerous mole removed. I was in and out within the half hour and yet the time Dr. Tu spent with me was enough. I felt he did a good job and it is healing nicely....5 stitches.

Ma
Review №82

So far Im very impressed. Much better than Strong Dermatology on Red Creek. I switched because I can never get in without waiting well over 2 months to see someone. Everyone at Dermatology Associates of Rochester was very nice and the treatment plan for my skin problems were much more customized to the real issues instead of a generic antibiotic and cream. If you are a new patient its going to take a long time for your first appointment but if you ask to be put on their cancellation list, they can usually get you in very fast. I got in 3 days after my initial call!

Pa
Review №83

I used to go here when Dr Loss was my Doctor. He was amazing... he made everyone feel important and cared for. He was such a nice man and very knowledgeable!! Brought my kids there because I had such a great experience when I needed a dermatologist . We were seeing Ann Marie for a while, and we loved her.. but she left. We were then put with a younger Nurse Practitioner who I don’t think had any real idea what it was like to deal with acne ... she didn’t listen at all to what my kids said. She came in she told us what we could try and left the room. She gave us 5 mins tops... each time we came. No real interest in discussing anything. When I asked what sun protection would be best to use because the meds were causing my kids faces to burn in sun... she proceeded to tell me what works for her “sisters little kids”. We felt like we needed to find a more experienced person with some more real world knowledge, as well as more medical knowledge.

Al
Review №84

I am recently new to this area and I happened to come across the Dermaspa in an online search. I did not know what to expect as I love the spa I go to where I am from. However, after my first experience at the spa I must say my fears of a new place went away. I was greeted by the front staff graciously and felt at ease. One thing that I pay close attention to in my line of work is customer service and team building and I observed the interactions within the employees and I was impressed. My facial was amazing and I will keep coming back. I already feel like these girls are my family away from home! Thanks for this experience

Al
Review №85

Dermatology Associates is an amazing office! The staff is great, everyone is so nice. I had my Botox done by Larissa, and it was a great experience, painless and quick, and the results are incredible!

To
Review №86

Great experience! The staff was friendly & knowledgeable, the office was clean & Dr. Tu was great! He was very personable & extremely helpful.

Yu
Review №87

Great first experience. Recommend all males to also do this to look their best and keep good care of their skin. Kristyn was great and friendly and made the experience very relaxing. Definitely coming back soon.

Jo
Review №88

Always have a great experience. Secretaries are always so nice. Dr spends time explaining findings.

Ei
Review №89

I have been going to Dermatology Associates for decades. Each time I go I am amazed with all of the new medical treatments and innovations that are available to patients. The doctors, nurses and staff strive to offer the newest procedures and medicine available. Knowing that the medical team is constantly learning and interfacing with dermatologists internationally, I am assured that I am receiving the best care for my skin health.

De
Review №90

Dr. Loss and staff are very attentive to your needs. Always explain exactly what they’re doing. Ease of location helps too.

Da
Review №91

Dr. Tu is just wonderful. I love that he hears me and finds a way, sometimes without prescription drugs to heal whatever is wrong. Have been seeing him for years!

An
Review №92

Great experience. Never had been there before, had a problem that my doctor had no answer for. Called the Dermatology Associates and they got me in the next day, did everything they could to help.

Me
Review №93

Dermatology PA was friendly, knowledgeable and efficient.She provided solutions for medication side effects and submitted prior authorizations for medications with fewer side effects.Front desk staff and nurses werepleasant, and professional.I look forward to Future appointments at this office.

El
Review №94

Dr. Loss seemed knowledgeable at first, but when my skin biopsy results came in she didn’t even meet with me on my return visit—instead I saw a nurse practitioner who passed along her understanding of the results and said it was “probably” something that it turned out not to be. When I questioned that diagnosis, I was told the doctor would call me to discuss, but she never did. I don’t plan to return to this practice.

Ch
Review №95

Terrible ! Would not recommend.

Sc
Review №96

I have gone a few times over the years, the staff has always been excellent. Dr Tu took excellent care of significant ingrown toenails that developed on both big toes. He was quick, careful, and thorough in his execution of removal and repair, in both instances. He explained what he was doing during the procedures so I felt good throughout. Dr Tu answered any and all questions both my husband and I had. I would happily recommend Dr Tu and the staff at Dermatology Associates of Rochester. They made these medical issues, for me, a thing of the past, thank you!

Da
Review №97

Everyone here is so nice. Wouldn’t go anywhere else!

Al
Review №98

Very professional staff and doctor. I immediately felt comfortable and the doctor made sure I understood exactly what was going on and what I needed to do to take care of my condition. Very pleased with overall experience!

Ni
Review №99

I had been searching for a dermatology practice in the area and found Dermatology Associates of Rochester to be very accomodating. They scheduled me immediately and I found the practice to be very efficient and helpful. I was seen quickly, without a long wait in the waiting room. Their staff was friendly and professional. Best of all, I found Dr. Loss to be thorough, understanding and helpful. I am glad I found this practice and will definitely be referring my friends and family there.

Fr
Review №100

I had Coolsculpting done to my abdomen and flank area. I workout all of the time but those are the areas I have some trouble with. Im so excited to see the results! The staff are warm and inviting. The office is cozy! I would highly recommend this practice and staff!

Information
100 Comments
4.7 Rating
  • Address:100 White Spruce Blvd # 100, Rochester, NY 14623, United States
  • Site:https://dermrochester.com/dermaspa/
  • Phone:+1 585-272-9346
Categories
  • Hair removal service
  • Spa
Working hours
  • Monday:8am–12:30pm
  • Tuesday:Closed
  • Wednesday:9am–5pm
  • Thursday:9am–7pm
  • Friday:9am–7pm
  • Saturday:9am–7pm
  • Sunday:9am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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