Thanks to Gloria who did an excellent job of assisting me with choosing some gifts for early Christmas shopping! Some of the items I wanted from the catalog were no longer available in store- Gloria called around to several other stores and found all the items on my list which she had sent to the Ridgeland store. She kept me posted every step of the way. I was so grateful to get exactly what I wanted for all my family members thanks to her diligence and persistence! Employees like Gloria go above and beyond to enhance the customer service experience Now I can’t wait until Christmas!!! A Million thanks!!!🎄👍
MS Ford did an outstanding job of assisting with my exact requirements. She was very professional, knowledgable, personable, and gracious. If I were hiring employees for my company I would definitely offer her a job.
Huge fan of Lee Michaels! With their quality service, luxury atmosphere, and excellent selection: LM is the best jewelry store in the state. I sound like a paid advert, but Im being entirely sincere. Highly recommend them across the board!
Great service. I have had a few watches repaired by them. They have the most experience of anyone around. Total professionals.
They definitely have the best emeralds! The gentleman was so kind and so patient showing me the different rings of my dreams. I did learn they do have different payment options, so maybe that dream ring will become a reality one day. They really do have such beautiful jewelry. Remember, Mothers Day is just around the corner.
Got my watch up and working again. Showed some watches I might like has me thinking will probably end up going back and grabbing one.
Robbie is the man. He has taken care of my wife and I for everything. From jewelry to watches he knows his stuff. Thank you to Robbie and the wonderful staff at Lee Michaels!
Well deserving of a 5 star rating. All the way from from Chad the owner, Tony the manager and Ron the sales associate, such a great group of people to buy from. Highly recommend them for any jewelry purchases!!
Went in here for the first time yesterday and the customer service is excellent! Norm was the sweet man who was helping me! He was so kind, helpful, and patient! I will definitely be going back and when I do i will ask for Norm!
It was such a pleasure to deal with Ron at the Ridgeland, MS location. I felt like a princess, having such a beautiful and posh selection to choose from and Ron was such a kind and patient man. The jewelry was incredible and the service impeccable. Im so happy with the wedding ring we chose. Thank you so much for such a great experience!
I think this is a nice jewelry store and know many people who’ve had a good experience. Unfortunately it wasn’t my turn. I went in looking for 14 or 18 karat gold earrings for my daughter and also to change the battery on an Omega watch. I had called earlier to see if they had these earrings and a lady told me yes. So here I was. An older salesman approached me. He grabbed my wrist and said, “That’s a nice watch. What is it?” Well I wasn’t wearing the Omega obviously bc it needed a battery. I said Citizen. Oh. Plop and let go of my wrist. When I was told they don’t change Omega batteries and the watch would have to be sent off, I declined. When I then inquired about the earrings, he proceeded to put his hand on my shoulder, told me I could be helped by the other jewelry store at the Renaissance, all the while acting like he was doing me a favor while pushing me out the door. With my child. I felt like I was in a Crazy Rich Asian beginning scene or any movie where they don’t like something about you (yep I was in a plain shirt and not my Burberry) and then get nice nasty. Needless to say, a REAL jeweler (here’s my shoutout to Sollberger’s!!!) is the place I decided to end up going to and was treated normally. Thank you for doing me that favor, old salesman at Lee Michaels.
The staff at Lee Michaels were great through every step of my buying experience. Jeff was very knowledgeable about his products and his passion for his job shows. He provided unparalleled customer service while maintaining a laid back atmosphere. I have no doubt by the way the staff at Lee Michaels treated me before the sale, that they will be there for me long after it.
Found exactly what I was looking for. Ron was very polite and helped me choose which watch I wanted.
Best Jewelers in town! Ron is fantastic and extremely knowledge. I love they spend time listening and not always trying to over-sell. Very professional and trustworthy!
Great selection and outstanding customer service: courteous and knowledgeable, theyll make your purchasing experience unparalleled. Tony Sanders is a phenomenal manager and Jennifer Davis is a stellar sales associate, a real pleasure to deal with. No question that Lee Michaels in Ridgeland is my go to place for future purchases!
My experience with Lee Michaels is and has always been excellent. The staff is amazing, helpful, and on their game. I like when I walk in and everyone knows my name as well as the knowledge of the jewelry that they sell. Would I recommend Lee Michaels to friends & family??? Heck yeah!!!!
I was looking for a surprise for my daughters birthday and searched all over town. Bob gave me the best service and had the most beautiful suggestions for my daughter. I know she will be thrilled. And I should mention, Bob helped me stay within my budget. Do not shop anywhere else - you will be wasting your time!
Ron kammerdeiner did a great job showing us engagement rings and wedding bands. He was very informative. So far the best experience ring shopping out of all the places we looked. Will most likely buy from Ron
I had a very pleasant experience shopping with Lee Michaels. Sales rep Chris was very helpful in helping me choose the right merchandise. I will definitely be returning to shop in the near future.
Very knowledgeable salesman sold me a nice Hamilton watch for my birthday gift!
Gloria provided a great experience even though I was only there for a repair she was able to service me. I had been to 3 other jewelry stores and they were of no help. Gloria fixed my watch in about 15 minutes and I was on my way
Staff is very knowledgeable- they were able to answer all my questions with no problem, will be bringing all of our Rolex watches to be services and possibly buying a new one to add to our collection
Great service as always. Great service as always. Chris Jackson is a great sales person
Awesome customer service! The workers are so helpful and so kind! Will definitely be back!!
Mr. Ron Kammerdeiner and the staff at Lee Michaels in Ridgeland Mississippi are the best in the business. The customer service I received while making my purchase was absolutely fantastic. I would highly recommend my family and friends to use this Lee Michaels branch.
Absolutely wonderful customer service without any hiccups. This is probably the best jewelry store Ive done business with. I very highly recommend this business and their employees if youre looking for quality jewelery, outstanding customer service and an all around wonderful experience!!!
Gloria was amazing. Made us feel so welcome and was so understanding Would reccomend her to anyone
My husband and I purchased a new bridal set for our 50th anniversary. Ron was very helpful and we found the perfect set. They even ordered a second band to complete the set and make it exactly what I wanted.
Michele is terrific! Quality and customer service are tremendous!
Kimberly is a very pleasant person and polite. My experience with her at Lee Michaels would definitely be a 10!
I had an exceptional experience working with Robbie and other Lee Michaels staff in selecting and resizing a ring for my wife. Everyone was very welcoming and pleasant.
Amazing and very friendly service! Fixed my Rolex while I waited. Even offered me a chair and a soda. Thank you
Shopping at Lee Michaels is by far, the most enjoyable experience in purchasing fine timepieces and jewelry. The selection is wonderful and the service is absolutely fantastic! Mr. Husman at the Ridgeland location is so helpful and knowledgeable. He is our one stop source for all needs. Thanks to Lee Michaels and Mr. Husman for the wonderful service.
Great and friendly people! Fast service 110% pleased with my visit!
Amazing. Go see Chris Jackson !!! He is the best. Beyond patient and helpful.
I have been a customer of Lee Michaels for about 25 years beginning with the Baton Rouge Louisiana store. I was so very happy to find that Lee had opened a store in Ridgeland Mississippi much closer to me.Through the years I have done a great deal of business with them and have always been very pleased with my purchases.In the Ridgeland location, their customer service is excellent. The staff is very personable and always helpful. I am always very politely greeted by name when I walk through the door in the Ridgeland store.If I need any jewelry customization or repair it is always handled quickly and is done to my exacting standards and always to my satisfaction.Of note...Bob Hustman, a salesman in Ridgeland Mississippi location. Bob personally handles all my jewelry needs. If I have any questions at all about a watch or any other piece of jewelry I may be interested in, I contact him first. He is very knowledgeable and expedient about relaying the information that I need and/or the purchase I want to make. He is a true asset to the Lee Michaels franchise.It has always been a pleasure doing business with Lee Michaels. I have had a long-standing relationship with them and look forward to many more years of very personal satisfied buying.
Great customer service. Lovely selection of jewelry
This was a great experience and the customer service was top notch.
Chris is very knowledgeable about the different jewelry and he is very polite.
Ask for Gloria. She is the best!
Cynthia Watson at Lee Michaels provides excellent customer service!
It was great and the staff was very professional
I love this store!