My car died on me. On a Sunday afternoon I called almost every tow truck service in the Richmond area. Everyone said they had no flatbed available until morning. After another company continuously said “my driver is on the way,” and never showed up, I decided to give these guys a call. They responded by saying “sure you can leave your keys and we will go by and pick up your car” I felt relieved and headed home in an Uber. That was much appreciated! I arrived home and shortly after so did my car. Luke arrived and was professional kind and very personable. Their customer service was amazing. I locked in their number and do plan to use them if ever I am in need again. Thanks guys
I couldnt be happier with the services. We got stranded on the side of the road in the middle of nowhere. Our insurance couldnt find anyone to pick up our hummer late at night. Luckily we found this company who was so professional and was able to figure everything out with the insurance. Communication, by far, was the best part of the service, starting from the dispatcher finishing with the driver. Luke is my new hero. Called us every step of the way and made sure we were all on the same page. Thank you, guys, so much. It was pleasure working with you.
Staff was very helpful and accommodated us with after hours recovery. They went out of their way to provide excellent customer service. Thank you!
These guys were professional, reliable, and on time. I gave them a call about 11pm and they got the job done no issues. Thank you Hector.
My driver Roy was spectacular, he showed up on time, he assured me my vehicle would be safe, and on top of all that he did not leave me and my vehicle until he knew the shop we were at was going to be able to take care of me! What a great experience
Had a truck break down late at night on its way back to Corpus. Roy answered and had a guy there within 45 minutes. Great service and reasonably priced. Highly recommend!
I began having problems with my car and the wait for the insurance was about 2-3 hours, but was able to call and they said 45 minutes but they were able to get some one there in about 30 minutes!! And were able to help with the transfer and the insurance people too !! Definitely recommend!!
Luke was on time and service was great from moment we called Janika to towing of my Range Rover. Highly professional recommend Buentellos services.
Quick response and very professional. Staff was very helpful and understanding. Will definitely use them again.
Buentello Wrecker Service was great, and very professional. I called a few different companies,but didnt have any luck. The companies I called said my truck was to big. I drive a 4wd dually. These guys have a truck for any situation you may be in.
Very professional and always can count on them to help out with the towings. I have always recommend them and my friends and family has not complained once thank you buentellos
Great customer services very professional the dispatcher was very friendly and was able to help me out and get someone out to me asap
We have a Class A Jayco Alante. We broke down in about four miles from Rosenberg. We have AAA for RV’s. Well AAA messed up. We got a call from the wrecker company they assigned to our case. Three hours later we got a call from the wrecker company they assigned and we were informed that they did not have a big enough tow truck to tow us. Well Pete called the Ford agency three miles down the road and Ford sent this towing company to us. In twenty minutes they were there. Hooked us up and towed us to Ford. Their driver, Fred, was very professional. He introduced himself and went right to work. We were surprised and pleased with how reasonable they were.
Got stuck in a bad mud spot on a Friday night, these guys came within 40 minutes and I couldn’t of asked for better service.
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