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Thairapy Salon
4915 Caskie St, Richmond, VA 23230, United States
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Thairapy Salon

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Da
Review №1

Melissa was AMAZING!! I booked my first Deva (curly) cut and I was a bit nervous. However, Melissa took the time to explain the whole process and made me feel super comfortable! She even took the time after to explain how to care for my curls to continue getting the best looking curls! I was so impressed with how my curls looked I actually teared up!! Just AMAZING!!

Re
Review №2

Melissa was amazing! She gave great tips for managing my hair and my color. The D3 treatment was amazing! The shop had a great atmosphere even picked up some crystals. Melissa was friendly, engaging, professional, very talented and made it a fun exciting customer experience.I am so happy to have found this place! I referred my friends hoping they can stop by and see y’all soon!

Re
Review №3

Amazing find amongst all the salons in the region today! Received the best cut, color and conversation with Melissa. Not the hustle, bustle of those quick turnaround shops. Love it❣️

Je
Review №4

Sam was amazing. I love her energy and her knowledge. She was sincere and cared about my wants and needs for my hair. I also appreciate the time she took to ask questions and give suggestions. I will be coming back over and over to see Sam.

Je
Review №5

Shocked to find so much staff left but floored by the changes. Loved Sam and her abilities. Sincerely one of the best cuts Ive had in a while.

as
Review №6

I got my haircut my Sam. I was ssoooooo nervous as I had never had a curly cut. Sam made me laugh the entire time and reassured me that she knew exactly what she was doing. She even talked to me about what works best in my hair vs what I had been doing. My hair has never looked healthier.

S
Review №7

Samantha was wonderful and I really enjoyed our conversation. I LOVE my haircut. Definitely going back.

Ro
Review №8

Sam pays special attention to all of her clients. She focuses on your hair type and style, providing feedback to help in the decision making process. If you want to try something new but are not sure if it will work for YOUR hair, Sam will guide you to a good result. Knowledge is power for all things, even your hair!

Ka
Review №9

Tammy always does a wonderful job and is so kind. I appreciate her honesty and that shell lead me in the right direction when making decisions on what to do to my nails, even when it means that she wont earn as much money as she would have were she to let me do what I originally suggested. That speaks volumes and reinforces my loyalty to the salon. My nails always look terrific and she listens to and always addresses any questions I have.

Da
Review №10

Sam did an amazing job on my curly cut . She took her time and paid attention to every curl . I love that she asked me what my hair goals were . She is very knowledgeable and answered every question I had . She even suggested some great products . The atmosphere in the salon was very lovely as well . I highly recommend.

Je
Review №11

Thairapy Salon is awesome! Been going for years. Great vibe. Awesome folks. Jo has been my absolute go to for years..... but have been fortunate enough to have services from many of the great folks here. Cant say enough great things about this group. Love them!!

Em
Review №12

Sam is amazing! She made me feel much better about recent hormonal changes in my hair and used layering voodoo to give me my volume and curl back. I will definitely be returning!

Ka
Review №13

Amazing salon owned and run by an amazing owner.The terrific location is icing on the cake.No surprise that Thairapy thrives!Ive always raved about and recommended this business to friends.I am delighted to have the opportunity to share my experience with a larger audience.

Sh
Review №14

I have often felt uncomfortable in salon environments, but Sam is fantastic and everyone is very welcoming!

Je
Review №15

Great place. Took my teenage daughter for color, highlights and lowlights. Melissa did an excellent job. Highly recommend her if you go there.

An
Review №16

I go to Thairapy Salon on a regular basis for manicures, and it is always a pleasure to go there. The salon staff is friendly, professional and helpful. I can always depend on Tammie to do a great job. .

Me
Review №17

My experience has always been top notch. You know you have a good cut when you style it yourself the next day with ease. I have been going to Joe for years and have him to thank for low maintenance hair that I always get compliments on.

Te
Review №18

She ASKED what I wanted and time was taken to give me a good haircut. Professional on every level and I could not have been more pleased with the results.

De
Review №19

I LOVE Thairapy Salon....especially Tammy (the owner), Faith (front desk) and Joe (hairstylist). This salon has a professional, relaxing and friendly atmosphere with NO drama. I always leave feeling and looking better than when I entered. I highly recommend Thairapy Salon!

Fa
Review №20

Love Thairapy Salon, they always work with you to get a convenient appointment. Joe is the best, have been with him for years. Love Faith and all the team that make it a joy to come in for any treatment or just a hair cut!!

wh
Review №21

Been coming here for years. Always getting rave reviews on my cut and color. Benton does great work, as do the other stylists Ive seen. Everyone is very experienced, and products are updated frequently to reflect the newest introductions on the market. Pleasant staff, friendly and accommodating.

As
Review №22

Sam is the bomb! Attentive and a gem with curls!

PJ
Review №23

This is where I will always get my hair cut. Very capable stylists. Easy to get in and out quickly even on short notice. Prices are exactly where they should be. Comfortable atmosphere and fun people. Highly suggest you try here if you are looking for a new place to get your hair cut and/or styled.

He
Review №24

Love this salon, the atmosphere, staff and cleanliness really made me feel like I was getting a spa treatment. I recommend Nicole, she is thorough and works with you to make sure you get the best cut/style that you came in for. Highly recommend!!

Re
Review №25

Went in for a super last minute trim thinking I would end up leaving with an appointment booked, but Tami made sure I left with a fresh hair cut. I definitely got lucky this time and it was a great experience. I just found my new salon!

Va
Review №26

I have been going to Thairapy for the last 5 years.I went because my Stylist, Jo, moved there. Jo is AMAZING and I cant say enough good things about him and what he does for clients. That said, this is a review of the salon NOT the stylists. There are more than a few things you should know before you go here. First, specify you want your hair dried and styled following your cut. If you dont youre SOL. Second, when I started going there they had a decent variety of products. Then, they scaled back and offered only Eufora. This was OK b/c I like some of their products. Recently, they switched to Unite (or something) which Im not a fan of and wouldnt buy. Since theres no variety there, youre kind of stuck. Third, when I would get a Brazilian blow out they would give me the products needed to maintain it as part of the overall cost. Then, one day, they handed me some dollar store travel containers with some product in it and someone wrote in sharpie what each was. It was about enough to get you through 2-ish weeks. They didnt lower the price for the blow out. I will go wherever Jo is because hes that good. A salon is only as good as the stylists and the overall experience. Its a darn good thing Jo is so good because the experience is pretty terrible.

Er
Review №27

My stylist sat down with me to go over every product and every past treatment that has been done on my hair. She was very knowledgable andreally wanted to know everything about my history before she began working with me. That is a first for me!!! Will return for sure.

Be
Review №28

Fabulous stylists. My favorite is Jo Mendez who has been doing my hair for years. He is amazing!

Ca
Review №29

The Stylist took her time to every single detail. Great hair cut .I wont go anywhere else anymore

Kr
Review №30

Joe did an amazing job on my hair! He is definitely a miracle worker.

Ma
Review №31

The whole staff at Thairapy treat me with both kindness and professionalism. They are really great at what they do, and they send me away looking so good!

Cr
Review №32

Great place. Incredible stylist and staff withpositive energy.Always leave looking and feeling fabulous.

ch
Review №33

Did a nice job.place smells good too

S.
Review №34

My hair stylist went MIA and Jo took great care of me. My daughter referred him to me and he did not let me down!

Be
Review №35

Friendly and professional service and staff.Excellent stylists-Highly Recommend Safija and Tammy

Ja
Review №36

Great salon. I followed my stylist here yeats ago and have never been disappointed.

El
Review №37

I get my pedicures at Thairapy with Beth. I have sensitive and weird feet and she makes them feel good and look much better. Great foot massage.

Th
Review №38

Tami Kidd is the best stylist in RVA. Several times a year she manages to coax my wiry, chia-pet, mop top into a stylish do any Kardashian would covet. If youre looking for a new stylist for the new year, check out Thairapy Salon and Tami Kidd.

Do
Review №39

Beth is awesome! Highly recommend her facial treatment.

al
Review №40

The entire experience from reception to shampoo to stylist is outstanding.

Ki
Review №41

Did not receive the hair cut I asked for. She cut it how she thought it should look. So disapointing. I hope that my hair grows back quick. Not going back to that salon, ever.

Sh
Review №42

Staff is always cheerful and friendly! Great service from Sophia and Tammy W-B!!

Do
Review №43

Great place with great people. Convenient location too.

ma
Review №44

They are very professional, friendly and always Want serve the best they can.I m their costumer for at least 5 years .10 stars for then.

Em
Review №45

Worst experience. Went to Richard Thomas to get the bottom 3 inches colored purple/grey. Left with a tie dye head of orange, blonde, and pink. He did up to my roots in the back even after I told him I only wanted the bottom 3 inches. Never EVER go here. They are unprofessional, inexperienced, and dont have knowledge about anything to do with color. Richard seemed entirely unsure of what he was doing the whole time. If you care about your hair, go to a different salon.

Pa
Review №46

Any way you like it, they can do it

Ca
Review №47

Been going there for 6 years. Love counter girls and Joe and Beth who both take care of me

Ma
Review №48

Very clean place. Awesome stylists.

Ma
Review №49

Excellent service...great stylists!

Ri
Review №50

Love this place. Benton is the best.

Kr
Review №51

Beautiful salon, luxurious accommodations, professional and friendly staff!! Nicole is a gem!

Ke
Review №52

I went here because they used Eufora products, and assumed they had the same training as Eufora salons. I was wrong. I showed the man several pictures of what my hair looked like after it was cut, and the color that I wanted. (I was going darker for fall). He completely ignored my thoughts. I had about 3 other stylist watching him cut and color my hair, and continually comment on how good it looked. I wanted darker hair with some highlights, not an all over color. I know that when you color your hair dark, its always darker after and lightens up. let me tell you, I walked out with black hair and no highlights, and everyone around me telling how magical this man was at doing hair and applauding. Since the peek a boo highlights werent showing he did a treatment on my hair that I didnt ask for and ended up paying another $50 for. So essentially, he screwed up and I had to pay for his mistakes. The cut didnt take off any of my split ends, he barely took anything off to make it healthy. And he chopped off some random bit of hair next to my chin that was way to thick. I looked like a 12 year old who was growing out their bangs. All in all I paid $200 before tip (total i paid $235, I feel terrible if I dont tip. I shouldnt have). Eufora is a a mid priced line and should never cost $200 and a mid priced salon. I previously went to a Eufora salon for 3 years, then I moved, and I never paid more that $115. I am very upset with the service I received, and do not plan on going back. I dont generally leave internet reviews. But in my search for a good salon I find myself reading them, so it might be helpful for someone else for me to start leaving reviews.

Le
Review №53

Great hair cut

Ja
Review №54

Unable to share opinion. Had to reschedule appointment.

Ma
Review №55

Amazing service and people!

An
Review №56

Fantastic experience as always!!!!

Ph
Review №57

AWESOME!!!

Je
Review №58

Very friendly staff

Information
13 Photos
58 Comments
4.7 Rating
  • Address:4915 Caskie St, Richmond, VA 23230, United States
  • Site:https://thairapyonline.com/
  • Phone:+1 804-254-4915
Categories
  • Nail salon
  • Beautician
  • Beauty salon
  • Hair extension technician
  • Make-up artist
  • Hair salon
  • Spa
  • Hairdresser
  • Waxing hair removal service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:9am–7pm
  • Thursday:9am–6pm
  • Friday:9am–7pm
  • Saturday:9am–6pm
  • Sunday:9am–4pm
From the business
  • Identifies as women-led:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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