I got in on short notice to get our minivan inspected before a road trip and before more of the month passed away. The other place I was to have the inspection is temporarily closed so I did a little Google searching and found this place. I was in and out pretty quickly
Good neighborhood mechanic. Prices are fair and service was top notch. Much better than Pep Boys or Firestone.
I gave this place three chances to do right, but every time i went there my car got worse upon leaving ….first time was for inspection and of course they came back saying i need a wheel bearing hub, headlights cleaned and an alignment before i can pass inspection around $500. i got it done and when i got car back now my wheel pressure sensor was now malfunctioning…ok no biggie next time i brought it in for the other front wheel bearing hub when i got it back i notice a rubbing sound so i figure it was the two remaining rear bearing hubs …i went there to get hub replace and asked them to tell me if anything else need work . when i went to pick up my car the mechanic charge me an extra 100 totaling my bill to over 600 . they said the extra 100 were for breaks for rear because the mechanic broke the emergency break or something. when i got my car back the rubbing/grinding sound is still there and they didn’t tell me what it was. now my car drive worse than what it was driving before it went and now i hear grinding as i break plus it seems like my brake boosters are now giving out …. in all they will mess your car up to keep you coming back my car was driving decent before i start taking to this place now it drive so rough and that’s not how i have my cars …. i wouldn’t recommend anybody to go here for anything even with their inspections, they will find something to charge you for before you pass the inspection….
Awesome! Took me at the last minute when I needed to get my inspection done. Cannot remember the young ladys name (I think it was Kim) but, she was a God send. Very thankful!
Did state inspection here. It was a breeze. They have a great waiting room with free bottled water and TV for waiting customers - nice treat!
The only place I will take my cars if they need servicing. Great, quality, work at a decent price. Definitely recommend. I took my Chrysler Town and Country awhile back because the brake caliper was locked. They actually fixed the caliper and saved me money. Any other shop wouldve just taken the easy route and said, Hey, you gotta buy a new caliper. But they fixed it and works fine to this day. Thats the type of integrity I like for businesses to have. They will forever have my business. Keep up the good work! 👍😎👌
Tyson was extremely helpful and fixed our issue within minutes. Would definitely recommend!
Excellent work, honest and fair!
They were thorough and efficient. They communicate well. They offered fair rates for work.
Lol got inspection needed battery hold down and parking break adjustment . Asked how much I was told 150.00 . It’s a 6 dollar part and I replaced it and did break adjustment in 10 min . Then went back for reinspection they did not want to pass the car because the bolts were to long for the battery hold down . I told them to put the sticker on it or I would call state police . You will get robbed here !!I don’t leave reviews very often but that was to much to let pass !!
Did a good job on my Hyundai vehicle.
Quick service I love route 60 auto repair
We at Empire Automotive Sales And Repair take all our cars we sell to ROUTE 60 AUTO REPAIR FOR VA state inspection. We absolutely recommend thier services. And we would like to say thank you for your support at Empire Automotive (Mike,Dave and Steph)
Mechanics are very disrespectful when it comes to asking questions about ur own vehicle which is by law ur right to ask questions about ur own property. Very disrespectful towards women and needs to be addressed as far as being more professional. My girlfriend was disrespected due to asking questions and ur employees side of the sorry will always be in accurate. The saying is the customer is always right but in this cause being disrespectful is ok in this shop. To me thats BAD SERVICE.
Worst service ever! DO NOT TAKE YOUR VEHICLE THERE FOR ANY REASONS. They kept my vehicle from Friday through Monday to replace a part after failing it for inspection. Picked car up late mon only to return the very next day. Prior to taking my vehicle there & letting them replace my blower fan I had A/C and heat. Afterwards I had no A/C. Arrived at 8 when they opened and still had to wait for the mechanic who wasnt even at the shop yet. So after waiting 20 min for the mechanic to arrive. I approached the caucasian female who works there and advised her of the issue and that I needed the car to be looked at again. She became very defensive & said i was accusing them of breaking the A/C. She also stated that I would have to pay $10.00 to have them look at it again. After I had already paid almost $300 for them to fix my car and pass on inspection. They are hustlers all around!!! Went into the shop bay with the haitain mechanic as he looked at the car again. He became more agitated the more questions I asked about my vehicle. He started cursing at me and became overall disrespectful. At one point he left me standing there, car still with hood up under inside the shop bay smh, and started helping someone else. I had to walk back over to him to ask him if he was finish with the car or what was going on. Again he became disrespectful and started cursing at me again. So there I was standing in shop bay having this man yelling and cursing at me after I paid money and all I needed was my a/c to work as it did prior to going there. At this point were in triple digit weather. The caucasian woman went in office and started being rude and telling me that I need to pay $10.00 since they looked at my car again. She also told me that I was asking the mechanic too many questions. I responded to her that I have the right to ask any questions pertaining to my vehicle because theyve gotten my money yet my car a/c is not working as it was previously. She then told me to take my car somewhere else and that i wasnt welcomed back there again. These people have no customer service and are only there to hussle people.
Ok
Excellent service and quickly for state inspection.
Seem pretty fair, pricing ok, there is no change for cash, overall satisfied.
I will go back.
Had this shop work on my 4x4 Mercedes sprinter after the dpf and emissions system had failed .The van was fixed after replacing a $50 dollar sensor.I was told that it would cost me $2k by the dealer
Very good quality of work and a good deal
Excellent work, reasonable price