Supper knowledgeable about starters, generators alternators! Very affordable service and has always saved me money! Excellent Business!
Friendly and fast at a great price... thankyou
Amazing company, great staff, they take great pride in helping customers, they dont overlook their job, everything is done precisely and adequately. I enjoy the selection of batteries they have at great prices, none of those cheap China made batteries walmart sells. Dakota Battery & Electric is the go to place for electrical & battery needs.
We would like to thank the owner, Tom Barrett, Casey, and the AWESOME staff at Dakota Battery and Electric.We were attending Kool Deadwood Nites with our 55 Chevy. We arrived late Friday night. Come to find out the armature in the generator burned up. We called Saturday morning and they got us in right away (even with their very busy schedule) They rebuilt the generator and we were back on the road by 1:00.We appreciate the fast and quality service that you gave us so we could enjoy the rest of our weekend.Thank you and God Bless!!!Larry & Jackie.
Very knowledgeable staff. Got me going quickly!
Make sure they hear you when you say that you want a quote, the first and second time you tell them.
Good folks, knowledgeable, great prices
Fast - on the spot battery replacement and friendly service
The staff is very helpful and great customer service
Good source of led lights
The guys that work here are very knowledgeable and eager to help you. Real friendly people and super fair prices. Thanks for getting our VW Bus back on the road dudes!
Good service in past, not so much. Supposed to call me back on a Fri pm to get batteries, called back at about closing time, no answer. Sat am buying batteries needed for Saturday trip. Disappointed....😡
This is the first time Ive ever posted anything but the service at this place was so outstanding I had to say something talked with Casey very knowledgeable very helpful thank you
I like the people who work there and though Ive only been in there 3 times, every time was a great experience. Their new, same brand starters were also cheaper than my tractor dealer.
I grew up wrenching on cars. And can pick apart any work done by others easily. I recently found myself stranded on the interstate due to a failed alternator. I called a handful of places and no one had my alternator, someone suggested dakota battery. I called them up and inquired. They said they could help me. So by an act of god i was able to limp my truck to their shop. They were not sure if they could get it fixed before they closed because it was already after 2pm. I told them if they could get my truck fixed and me back on the road, i would treat them all to dinner! Guess who bought dinner!! In the process i learned they were as passionate about cars as i am. Cannot give them enough credit for helping me out of a bind. I will go out of my way to stop in and say hi, and should i need their services again do the same.
Best place in area for all things battery related. Checked my starter and great experienced staff.
Our battery went dead after being left on for about an hour and a half. We jumped it and let it run for 20 minutes then drove about 15 minutes to work, thinking it would start right up after. When we came back out the battery was dead again so we jumped it and drove to Dakota Battery.Compared to NAPA across the street, which is where I bought the battery for my car, the service here is TERRIBLE. My wife bought a battery at Dakota Battery and it went dead while still under warranty. I came in to get a new one and they gave me the run around about how the battery went dead. They wanted me to charge the old battery up by driving it around for an hour and come back to test it again. I told them no way, Ill pay for a new battery just put it in already. I was there for an hour, and they told me they would do some tests on the old battery the next day and get back to me on if Id get a refund on the new battery or not. I didnt hear from them. It took me 3 calls and leaving messages before I got someone, and they said the old battery got up to charge and if I wanted my money back I would have to come back in so they could swap the old one back in and charge me for the install. So here I am 35 minutes into the second visit, looking across the street at NAPA remembering when the battery went dead in my car. Over there they tested it, saw it was bad right away, and gave me a new battery with a new warranty without question. Were talking 15 minutes tops. Here Im on over two hours all said, and I have an old battery, a month of warranty left, and am out $12.50 for the install. Im never coming here again, warranty or not.
Fixed my problem quick, with no hassles, at very reasonable cost. First time customer from out of state. Friendly helpful staff. Highly recommend.
Great small business in Rapi City. Staff is knowledgable and willing to go the extra mile to help.
Very friendly. Helpful they seemed glad to help me
Friendly environment! Customer service was excellent!
Horrible place! I was trying to take my car to get work done on it, i called in to schedule an appointment and had mentioned my car is under warranty and before even hearing what i have to say they shut me down and said they were not interested in doing work on my car. I have given this place so much business and for them to deny doing work for me is messed up, would definitely not recommend taking your car here. Sorry that i can not afford to just buy a car cash up front. Go to Ls DNI they are AWESOME!!!
Good experience. Very knowledgeable. Reasonably priced
They are always friendly, and have great warranties on there batteries. Its the only place I go.
Quick friendly service. I was in and out with my issue fixed for a reasonable price.
Casey & Tom have been very helpful and find me what I need, have a great 2019!
Tom Barrett is a very knowledgeable person when it comes to electrical systems he always has the answerI have dealt with him for 30+ years and I would never change .they simply dont make them any better than Tom
Great guys, theyll get it fixed.
Very friendly and honest folks.
Although its pretty busy, they know what theyre doing and get it done right
Got a new battery. Great service
So far very kind and caring, and they understand the importance of time and getting your vehicle back to you.....when my car broke down I kept calling them and he gave me numbers of places close by to try and help me....5 stars all the way!!!!
We had an electrical problem in our RVThese guys jumped right on it and had us on our way in less than an hour. Thanks guys
Thank you very much Tom
Great
Great family owned business. Nothing but good things to say about them!
Good
Just good old fashioned customer service!
Real good work and great prices also
Very helpful to customers needs
Good service.
Will not go anywhere else
Great service!
Knowledgeable and helpful
Very knowledgeable
Great people
Best battery and auto electric shop in Rapid City.