Had a control arm replaced along with an exhaust hanger. Next day had a CEL. Called and they looked at it next day and fixed the problem and didn’t even charge me. If you have a European vehicle I highly recommended taking it to Advance.
Got us in quickly and helped us to get our problem fixed and back on the road. Very helpful and friendly.
Moved to RC almost 4 years ago and was very skeptical about finding a new car place. A friend recommended and Im so glad they did, Ive been going to Ed and his great crew for years now and will never go anywhere else.They have impeccably fixed/repaired any problem that my car, or my husbands car, or my mothers car, throws at them. I always have to ask Ed if he charged me enough for something because it always is a great price, he will never upcharge anyone; he is too good of a guy, with too good of a character, to do that.Many times I have to wait for my vehicle and Ed (or Taylor) will always make me feel welcome, like a guest in their own home.This is the best car place I have ever been to, and will ever only go forever! Go see for yourself, trust me!
I have been taking my vehicles to Advanced Auto Repair for many years and their customer service is second to none. They do an excellent job of explaining the problem and the steps needed to correct it. Upfront pricing is nice and they contact you before any additional work or costs are required. Very friendly staff is also a plus.
Work done on time as promised and at a fair price!
I am so blessed to have been a customer here. They got me in for an oil change and also looked over all the necessary parts to make sure my van was ready to head back home across 4 states. I feel so much better knowing its been looked over and feel 100% positive that if there was something that would be unsafe to have my 3 precious sons with me driving over passes and mountains that these guys wouldve found it and fixed it accordingly. They had great customer service and amazing prices. Even pointing out that the last people to do my oil change used the wrong sized wrench to get my oil plug out resulting in it being chewed up. 🙄 They were able to make it better and make sure it fit tight. Would definitely recommend these gentlemen and wish they wouldve let me tip them. You cant get decent service anymore except here of course!!!
Need your car repaired? Fair pricing and always on time. Talk to Fast Eddie, hell take care of it.
Best repair shop and people weve had the pleasure to deal with in years!
Awful!! Waited three weeks for my appointment, made specifically for an exhaust leak. Called three days before the appointment to confirm schedule and exhaust leak. Check in day of appointment Im here to fix my exhaust leak. Took the day off from work and everything. Waited most of the day no call saying fixed or even what the problem is. I called mid afternoon and was told we dont do exhaust work. What a joke this place is. Wouldnt recommend to anyone.Would put no stars. Looks like I need to pick one.
Advanced Auto Repair totally saved our road trip! Go to Nathan at the Jackson Blvd location for all your vintage bus/camper needs — We were road tripping from Chicago to the Black Hills/Badlands and our 1978 VW camper van broke down in Cactus Flat, 80 miles outside Rapid City. Nathan was so kind and super helpful! He squeezed us into his schedule and had us back on the road the very next day. Great repair shop and great service!
I take all of our vehicles here, as they are excellent mechanics that takethe time to diagnose any issues with the vehicle and call you before any repairs are made. No bs with these guys. Make sure to call ahead, as they are busy for good reason.
Taylor and the guys at Advanced Auto are always great to work with. Super professional, great atmosphere, and accommodating.I will always send customers to Advanced Auto Repair with confidence!
Helped us fix our bmw with assistance with our warranty! Ed is a great guy and so are the rest. If you have a European car this is the place to go!
Great people, they do great work, their charges are reasonable, I highly recommend them.
I got in over my head with a transmission project and they Got me in quickly and saved me big time!
Extremely professional, quick, and fixed my brake issue in one visit! Would highly recommend to anyone in Rapid City area!
Nice and cheaper than estimated every time Ive gone
I came in with a mystery issue simply because they were the closest and I honestly thought the car was going to die in the middle of the street. I was pleasantly surprised. They initially told me I might have to leave my car a couple days since they were pretty booked, but I got it back by close of business the same day. He charged exactly what he quoted and was very nice and informative. Would definitely go back (but hopefully wont have to).
Here from out of state on vacation. We had brake issues. They got us in right away. Super nice people. Excellent service. Wish I lived here so I could give them our business all the time. Would recommend a million times over!!! Thank you!!
The westside team at Advanced is top notch! They are fair on pricing, but do an excellent job - especially on imports. No need to drive to Denver, or Billings or Sioux Falls to have the dealer do it...unless you really want to pay the dealer prices!!!
My wife and I were recently vacationing in Rapid City, June 24, 2018, driving a Volvo rental car. I created a problem with the car that would not be covered under warranty. Checking online I found Advanced Auto Repair and called them, explaining my problem. Ed Wright, the manager, told me to bring it in and they would look at it.Fearing the worst, (a huge expense or possible damage to a rental car), I went to the 1212 Jackson Blvd., service center, and showed Mr. Wright what the problem was. He called over Tanner, one of his mechanics, explained the problem and directed Tanner to see what he could do.About 15 or 20 minutes later Tanner brought the car around, problem fix! Amazing! My wife and I thanked Ed and Tanner profusely. When I asked Ed how much I owed he said nothing, a minor issue, easy fix, enjoy the rest of your vacation. (We did give Tanner a tip as a way of saying thank you.)Ed Wright and Tanner were very friendly, professional and a pleasure to deal with.I can not recommend Advanced Auto Repair highly enough.
Very friendly, knowledgeable and trustworthy. Highly recommend this place.
Great place would recommend to friends and family
Great service and honest people. Recommend them very much for repairs for your vehicle. 👍👍👍
We had a good experience with these guys. We told them the issues and they fixed our car for the price they quoted us for which was fair.
They did an excellent job and parked my vehicle inside every night. Would go back to them at any time for service or repairs.
I just wanted to say how awesome Ed and the rest of the crew are at the Jackson location. I have an old beat up Volvo cross country that is constantly having radiator and coolant problems. The times that the hose has disconnected and my coolant has ran out I have the limped the car in to Advanced Auto and the guys have reconnected the hose and topped me off with coolant and never charged me a dime. I will always take my business to them because they care about their customers and go the distance. I can’t say enough about the integrity and honesty of this business. Keep up the great work. I have had plenty of repair work done here in the past and they have been upfront honest and timely with everything.
Most honest and reasonable shop I have taken my 05 Volvo to in town, and I will continue bringing my vehicle here. Ed and crew are top notch!
Ed and the crew were amazing and reasonable as well as honest. Highly recommend!! Keep up the great work.
Honest - hard working mechanics who charge exactly what they quote. They know their automobiles at this place. Fixed my exhaust leak on my Volkswagen and I will be a returning customer for sure!
Amazing experience! Ed helped me after making a poor buying decision and being taken advantage of. He was honest and kind and very informative. I will definitely go back to them and highly recommend them!
Incredibly knowledgeable people, great service, and fair pricing for the quality work they offer! Advanced auto repair is the only shop in the black hills I trust to work on my BMW.
Great bunch of guys. They do quality work and would highly recommend!
Friendly staff, straight to the point, charged better than fair price.
Have an 02 F-150. It blew a spark plug out of the aluminum head. I got a quote and an appointment for repair in a couple of days. The work was completed the same day. The cost was less than the quote. Have recommended them to others, in case they are in need at some point....
Worked on my sons Expedition had serious front- suspension problems and the ball joints and bearings they got the work done in a timely fashion and reasonably priced . Would highly recommend they are honest and reliable.
The cost is reasonable, and the wait is shorter than a number of other mechanics. The customer service is excellent; the man at the front desk is polite and helpful. I know enough about vehicles to work on my own, but theres a lot I dont know - and he has never complained about sharing advice. Ive had my vehicle in a few times, usually for oil changes - but once for an electrical issue that was far beyond my comprehension. They narrowed the problem down to the BCM ribbon, which unfortunately wasnt easy for them to find either - but they got it working and then I ordered a replacement ribbon from ebay for under $50.
Advanced Auto Repair came highly recommended to me by a friend of mine, and they did not disappoint. they charged me just what was quoted, and did a fantastic job on my Jeep. I highly recommend this place.
Best auto repair shop in town! Ive had several minor to major problems with my vehicle. Not only do they do great work, but Ed will let you know if you can save money by doing something else. Come here, and know that you will be treated right!
Very fair and honest. I recommend them to everyone.
Good prices, good work, fast at getting things done.
Top notch auto repair! Service manager and techs are honest and reliable
Hands down amazing service. Very professional and quick.
This shop is amazing. Got us in and out in an hour when we had a road trip automatic window malfunction.
Very nice and professional. I would definitely recommend.
This place is fair priced, an quick
Best mechanic in town!!
Honest and great service.
Great people and trustworthy
Decent
Trust them with my 60k Mercedes. Enough said.
Genuine and helpful.