It was a great time staying here and the staff was always there for you when you needed them to be, the activities that were held for the tenants were always fun and family orientated. Maintenance was always on time and fast when things needed to be fixed. Even though the rent was extremely expensive the price paid for comfort and security was priceless, my family was always safe and never in harm and our two years at the homecoming was awesome, I would recommend to anyone looking for a quiet area and convienent to all shopping and restaurants and schools for kids

It’s a really good place, nice community, clean pools ... overall a great place

Sure would be nice to use the pools we’re paying extra for. The county of San Bernardino has allowed pool use since Memorial Day weekend. Why can’t we use what we’re paying for? Why can’t the residents get a refund for the amenities that we’re not allowed to use for months? OPEN THE POOLS!

I loved this place called home we had everything we could imagine.

They are beautiful homes but the security is terrible. We get random people entering and going through the garbage.

Homecoming is a really nice and luxury community to live in, very quite and peaceful, every month they have events for everyone and on holidays as well.....would recommend.....nice amenities in the grounds, they have a little bit of everything. Wish they would have the 3D virtual tour for each floor plan in there website for everyone to view when shopping for a new place.

I have only positive thing to say about this place! The Management team hires good people to service the community. I lived here three month now, every service call just exceeded my expectation. Keep it up!

This community is very nice and offers some good amenities throughout the complex, unfortunately Lewis Apartments as a company is very greedy and doesnt seem to care about their residents unless its making money. The appliances that are offered in each unit are the most basic appliances offered, refrigerators dont even have filters for their ice so we are forced to use the nasty tap water for ice or buy our own fresh ice. Three days after moving in a recieved an email saying that new residents could get a free accent wall. My unit qualified but since I rented 3 days prior I did not qualify for the promotion, talk about great customer service. As we all know, the rent is partially for the amenities that are offered but since we are in a pandemic the amenities are closed but tje Lewis Apartments still gets to charge their residents for the amenities we cannot use. They claim the rent does not reflect for any amenities...I call B.S. on that! Its just their way of not having to accommodate for something they would have to pay back or make the right call for the residents who continuously pay these high rents. I am happy I only signed a one year lease. Lewis Communities is just a money hungry company that only sees dollar signs and doesnt plan on doing right by their residents.

I really enjoy living here! The property is well maintained, the staff is kind, and most residents I meet seem to love it too! The pools are nice and clean and the gym is 24 hours and also always clean. I feel very at home and safe here.

I want to first say Thank you to Nicole who is one of the staff members at the Homecoming Terra Vista. Nicole is so kind, professional, and helpful. Ive done business with lots of different places when it comes to my living arrangements and never had the great experience that I had with Nicole. The property is very clean and secured and the rent that we pay is well worth it!!!!

I really like it in Homecomings AND Im fairly particular. The staff was helpful in finding me an appropriate place to live. The maintenance crew is great. Its relatively quiet, even with the dog park right outside my door. I rented here because I wanted somewhere nice to come home to. Ive been a homeowner of nice homes for 20+ years, and its a good place to transition from one place to another. Ive been living here 8 months and Im about to sign up for 8 more. I have to think some of these low reviews are from people who are impossible to make happy.

So I actually came here looking to lease an apartment. Anyway I finally get to the process and I get a call back and the office said my girlfriend does not make enough money. My girlfriend is a server from Olive Garden she brings home 70-100 a night based on tips. If your a server you know that’s your bread and butter. She does collect her tips they even say on her paystubs. They go off year to date which is where tips are not added since she takes it home. The worst part is we are barley not making the mark without her tips. Way to discriminate again waitress/waiters!

Been here 6 months and I love it. Its always pretty easy to find a parking spot. Quiet community. Safe at all hours, and close to everything. And everytime Ive need maintenance, theyve been super quick at responding.

I have nothing but great things to say about the staff and management here at homecoming. We came from another Lewis apt that we loved also and we are really excited to make this our home. I had a bit of a tough time moving in but the management and staff were very kind in helping fix the situation and I am glad to be here. Second Lewis apt and again very amazed by the care and attention ;). If you have questions checkout the homecoming at Terra vista community Facebook group I started !

I agree with Johnny C that most (or all) of the positive reviews here are written by staff. The truth about Homecoming at Terra Vista is:1. Theres lots of amenities. You cant use them because the number of non-residents using them outnumbers paying tenants 10:1.2. Lewis Operating Corporation apparently never read California Tenant-Landlord laws, or else they read them and said, Nope, were not following this.3. The management will do ANYTHING to fill their growing list of vacancies. Very sketchy characters have started to appear in the community and its on a downhill slide. It seems every time a quiet, respectful tenant moves out, management replaces them with an undesirable. Ive seen many apartments stand vacant for the entire term of my tenancy--and the complex is on its third manager in 9 months.4. Quiet? Peaceful? Constant noise, including noise from dogs. If you complain, youll be told its a PET-FRIENDLY complex. In other words, dogs can wake you up at 2 am and if you dont like it, tough. Id prefer a HUMAN-FRIENDLY complex but oh well...FYI, I moved here from downtown Oakland. My former residence was a 4th floor apartment in a 7 story building that overlooked two of the busiest streets in Oakland and was close enough so that I could hear both the freight trains *and* the freight ships in Oakland Harbor. It was still quieter overall in that place than at Homecoming at Terra Vista, which should give prospective tenants some idea of what to expect.That said--there are some nice folks in the office and the maintenance guys are great. Its the management of this property, and their parent corporation, who mismanage HC@TV in my opinion. Dont believe me? Become a tenant at one of their properties and see what your experience is at the first sign of trouble (which always comes within 3 months of signing your lease). Apparently, part of managements customer service training is to interrupt residents in the middle of their sentences etc. But thats their business operating model, so dont take it personally.

I do not live here but I do go here a lot with friends and what not and I really do love it here. I go here a lot to swim or to hang out in the game room or the office area. I love the gym and the sauna and I really do wish to move and live here some time.

Loved it here for 1 1/2 years. Theres typical apartment living hassles but overall, it was great!!!Pros, office staff was nice and responsive, maintenance was good as well and took care of everything we asked, gym was nice to use and big, all amenities were great, biking and walking trails nearby were great to use, fair size we had and we had 729 sq ft (the smallest), main pool was great, neighbors mostly amazing, and any store you basically wanted to shop at or restaurant to eat at was nearby!!Cons, not many, some of our maintenance appointment requests we submitted online were never received so when it was after the time frame they were supposed to come we just called the office and they set someone over within the hour or sooner, I would say other cons are typical but just to name a few the parking was bad depending what time you came home, people would leave their dog poop around, then the teenagers in the complex would be rude at times, one maintenance guy that did come we had asked to fix an additional problem not listed but he said he didnt have the tools or time, not an excuse for me Id say, and lastly it was a huge complex which some may say is nice but others maybe not.Overall, we enjoyed living here, just got too expensive for us. We would love to move back in the future if we are able! So sad we had to leave behind some wonderful neighbors (and dogs) we had met.

This place used to be great until now. new neighbors moved in with teens who go around stealing packages, hitting windows of houses with rocks in the middle of the night then running, and also threatening to fight people who tell them to stop. worst of all police response here is awful. I had teens hurl rocks at my window last night then threaten to fight me when i told them to knock it off. cops dont take this stuff seriously and unfortunately the staff cant catch them. its really not the staffs fault, but since I have a contract here, Im stuck living around these little hoodlums. I recommend that if you do choose to live here that, 1, tell UPS to send your packages in the front, and, 2, choose a house far away from the north and east sides of the complex. Overall not worth the high rent you have to pay for what you have to deal with.

I had terrible experience living in Homecoming for a year. FIRST the maintenance service was horrible. I tried contacting management for several maintenance but it took very long time for them to respond that I had to fix it for myself. Second most of the weekends my children were having difficulty sleeping at night because our neighbors were extremely loud. Several complaints was made by one of the neighbor that the police had to come and investigate. And the most terrifying experience was that I observed several youngsters smoking a pot on the premises which can be very dangerous to other children nearby. I strongly suggest to look somewhere else.

I am trying to get info to lease an apparent, l have been calling for the las hour and nobody answers the phone. Oh well, next!

The garage doors are very loud. I am constantly awakened at night because of the noise these garage doors make. I have reported trash on the premises and they never came to pick it up. The parking is bad, they say.that they will tow your vehicle or boot it. They also told me that the water and trash was included in the rent. They lied about that. The complex is unkept at times.

Was very bad experience I have ever seen. I was waiting for someone to help around 2 hours, and no one respect me and respect our time. Really shame.

Best apartment ever its like Im on a vacation everyday And Im lovin it ❤️

Poorly maintained, poorly managed, roach-ridden, and over-priced with lots of self-centered residents inflicting their lifestyle choices on people who just want a nice, quiet place to live. I dont recommend this place to anyone who ever asks me.

Fantastic property and the staff were all amazing to us. Not to mention the simple fact they hired us to entertain their residents with a comedy show tells me they care about them.

I dont usually leave reviews for anything, but after reading some of these I felt compelled to. I have lived here for almost 3 years. It is, by far, the nicest apartment complex I have ever lived in (I am in my 50s and I have lived in apartments all my adult life, so I have seen a few!) and, by far the best managed. The staff is very professional and I have found them extremely friendly as well. All maintenance requests have been taken care of in a very timely manner and have been well done. All of my questions and concerns have always been addressed very satisfactorily. It is relatively quiet... dogs barking and/or whining can be an issue at times, but come on, is that really managements fault? I have talked to the dogs owners and asked them to keep their animals quiet instead of complaining to management. And that actually works, believe it or not! During my time here I switched apartments as well, and it was a smooth transition. It did cost me some money... thats life when you live in an apartment! If you have a dog, deal with the fact that they urinate all over the place an YOU are responsible for the damages, not the landlord! And DOOD, dont show up to a place a few minutes before closing and expect the red carpet treatment! If you make 6 figures a year, take an English class so we can understand more of your review anyway. And complaining about speed bumps, really? There are a lot of children in this complex... the speed bumps are there to slow people down. Its not the complexs fault that people drive too fast, too slow, aggressively, or whatever. If you see bugs, take care of the problem, but remember that they were here long before we were and they are resilient! I agree with one of the complaints, that there does seem to be people that dont belong here using the amenities. That is not managements fault, it is the fault of other people letting people in. I have, however, seen a lot of evidence that management trying to solve this problem by asking to see rec passes, keys, asking what apartment they are from, sending letters to residents reminding them of the rules, etc. Not sure what else they can do!Bottom line... its a business. You can make your own rules when you own your own home. You have to expect issues with high density housing that you wouldnt have to deal with when you own a home... its the nature of the beast. The management here is good. The property is very well maintained. The amenities are amazing, even though I dont use them very much. My family is very safe here. The location cant be beat. The price is fair for what you get.

If I could I would give this place 0 stars.All the positive reviews are probably left by staff or some of their friends. This place is neither peaceful not quite. Its poorly managed and everyone is extremely rude and incompetent. Once you sign the lease - youll be treated like you are nothing.

I like the pavilion.

Im not even sure where to start, we went to the homecoming to see the floor plans, we arrived at 5:10 pm we waited till 6:15 to see a floor plan, around 6:00 pm this lady comes out and told us to come back tmrw instead, that was so rude, not considering how long we were waiting already, from the beginning they should of warned us that there might of not been a chance to show us a floor plan, so I insisted sense we waited that long, it was my only day off, finally Carlos Rodriguez comes out and said hello in a hurry, and asked me how he could help, I replied I wanted to see the two bedroom floor plans, and then his sarcastic reply was DOOD we have 16 floor plans, that was completely out of line and unprofessional to call me DOOD, I may look younger but Im 42 and probably older or the same age as him. I truly beleave they judged me because of what I was wearing, sandals and shorts, and tang top . I make six figures a year so I guarantee I make more than he does, and know for a fact I can afford living there, I pay more were I live now and I even mentioned that, I felt so brushed off it was a horrible experience ! Even when he finally showed us a floor plan, I asked him for specific pricing and he highpathitically ball parked me with high numbers to discourage me, I was told to go to the chino homecoming to look there because he only had that one floor plan to show me and the other one I wouldnt even like, how does he know he doesnt know my taste or what I prefer, any way you get my drift, all Im saying the people there shouldnt brush off people based on there clothes or race . I hope management reads this and does more training, and makes sure they hire people that will treat you like a descent human bieng, and most of all my wife was with me and she had to go thru this with me, I was civil about it for her sake but I will never consider the homecoming for a lease based on what happened today I hope something gets done about this one more thing a hand shake should be warm and welcoming, not aggressive and and violent, I know it was his way to take control to get us out of there as soon as he could thats all thank you for reading .

Dealing with the staff had been the most frustrating experience. The turnover is ridiculously high and theres no investment in adequate staff training. Weve never encountered this type of incompetence and appaling standard of customer service. Weve lived here for over a year, and at the end of our lease we wanted to transfer to a newly modelled apartment since the interior of ours is outdated. This apparently simple process has been so ridiculously expensive (close to $3000 upfront fees and cost) and difficult to navigate that weve given up. The ONLY reason were renewing the lease in this old over-priced apartment is because we have a baby coming in two weeks and theres not enough time to find a new place. Also agree with the comments about the calibre of tenants. The thought of giving these people an additional $21,000 of rent for the next 12 months is infuriating!

Theyre just waiting to pull the carpet out from under you - literally.Ive been living at Homecoming at Terra Vista for nearly 4 years. In fact, I still live here. Overall, its a nice place to live. Most of the problems are pretty standard for apartments: parking, noise, etc.Ive received nothing but good service while being a tenant & Homecoming has had no problems with me. No late rent or noise complaints or anything like that. I thought we were on good terms. Boy was I in for it!Instead of being treated like a loyal resident & with customer appreciation, Homecoming at Terra Vista has treated me like a deadbeat who walked out on them – because I transferred to a renovated unit.You see, we have a dog. Why should that be a problem? Homecoming is pet-friendly, right? Wrong.Homecoming at Terra Vista doesnt see pets; they only see cash cows. An extra way for them to bilk money out of you.Most obvious is the $40 additional pet rent Ive been paying for 3 of my 5 years. Also, theres the extra $800 pet deposit & DNA registration that I had to pay for.Then comes the move out; thats when Homecoming will really squeeze it out of you. They will invent charges, play a shell game, & take advantage of the fact that the money youre fighting for isnt worth having to hire a lawyer or taking them to court.What theyve done to me: We transferred out of our old apartment & into a new one. After move-out, my wife hired Merry Maids & a carpet cleaner to make sure we were in compliance with the law that tenants leave apartments in a similar condition as when we moved in.The carpet in our old apartment is nearly 6 years old & was prorated to $0 upon our move-out. Thats when Homecoming pulled the carpet out from under us - literally.We have $1100 left in Security Deposit ($800 being the Pet Deposit). Homecoming returns only $526 to us. Why?Well, the biggest deduction went to a vendor whos gone through with a blacklight looking for urine. My carpet cleaner says this is a scam because many stains will continue to appear under a blacklight even after a thorough cleaning. But, whatever, I guess. $55 for the pet scan.Surprise, the vendor found stains. Of what? We dont know; he says urine (of course he does). Why? Because they used a pH strip test on the stains. The pH strip came back with a pH of 6.4. Well, urine of a healthy dog can have a pH of between 6 & 7 SO, it must be dog urine!Never mind the fact that clean lake water has a pH of 6.5, milk has a pH of 6.5 to 6.8. Rain water can be 6 pH & distilled water is typically 7.It must be dog urine because - money!So I get a report saying that there were 30x stains ranging from 6 to 14 & ALL of them MUST be dog urine. Thats between 15 & 40 feet of stains on 6 year old carpet in an 800+sqft apartment.Well, thats not the end of it, folks! By God, the whole apartment needs to have the cement under the carpet treated. Guess whos paying for it? Not just where stains are; the WHOLE apartment.Thats right. I get charged an additional $350 for Removal of urine saturated carpet, pad, & tack board. Treatment of floor, consisting of deodorizing, disinfecting, & sealing. *Material included. - $350How much material? I dont know. How much am I being charged for each of those elements? I dont know. How much is labor? I dont know. What material did they use? I dont know.So I ask for a more itemized receipt; Homecoming tells me the vendor says its not possible.The carpet is prorated to $0, but Im still being charged for carpet removal from this vendor? Is that even legal?I tell Caseie that we had the carpet professionally cleaned. She tells me, That usually means there was a mess to clean up. Wow! WOW!Guilty until proven innocent here at Homecoming at Terra Vista. Such customer appreciation!Feel free to move here, but dont expect much if you ever move out (or upgrade units, like I did).Not a resident; just a dollar $ign. They need me to help fund their renovation of my old apartment.

Maybe a nice place to live but management is horrible! Their staff has no customer service skills they are conniving, they change their statements and then tell you we never said that and if we did provide us the proof of it! Horrifying experience to deal with then

Events, of course! Theres something happening every day!

Excellent place to live

I live here :p

An okay place to live.... 🙄

Staying home!

I love it

Nice place

Awesome place to live

Best homes in Rancho Cucamonga

Beautiful entry

Very new community, the swimming pool is large, the pool is next to the barbecue, the property management office has a movie room, library, childrens playroom, gym, etc.