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Holmes Roadside Assistance (Raleigh)
417 Habitat Ct, Raleigh, NC 27610, United States
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Holmes Roadside Assistance (Raleigh)

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Co
Review №1

Justin Holmes was AMAZING!! I was leaving quite early for a busy, demanding day and accidentally tripped a lock button when closing a passenger door. My keys and my only spare key were inside. Justin arrived quickly, but this lock out proved to be his most challenging, ever. Nothing in his usual bag of tricks worked. And did he ever try. It was no small feat to hook the sliver of a key ring that hooked on a shoulder bag, but barely visible inside a zipped pocket!! Justin singled out the key from a full jumble, then pulled it through the weather stripping without damaging the lining. He kept cool and calm when other techs would understandably have given up. Justin saved my weekend (and my window glass.) I cant recommend this pleasant young man, or Holmes Roadside Assistance, enough. THANK YOU, JUSTIN!! You are extremely talented and resourceful.

De
Review №2

My car battery stopped working this afternoon. I had not driven the car for a day and a half. The back door was not fully closed for that length of time and indicator lights on the dashboard uses battery power to alert you to close the door which caused the battery to stop working. I found Holmes Roadside Assistance online and contacted Marcus. He was working and talked with me at the same time. He said he could be at my home in about 25-30 minutes. He arrived within that time, used a diagnostic tool on my battery and got it running in seconds. Im very pleased with Marcus and his company. He is better than AAA. This is a good and reputable business. Please advertise it to your friends, family, acquaintances, Facebook and your media outlets. I know I will. Thank you Marcus!

Cl
Review №3

I called AAA this afternoon for a dead battery service. They sent over a technician from Holmes Roadside Assistance. The technician arrived earlier than the estimated arrival time AAA gave me. He was speedy and professional. He jumpstarted my car and also changed my battery since it was due time for a new one. The entire service took less than 30 minutes! He also offered suggestions on how to prevent battery drainage for cars that are rarely driven like mine. Outstanding service!!!

J
Review №4

I called AAA for service and the technician arrived for my service and had my vehicle unlocked BEFORE I had time to check my messages to see When he would arrive... Holmes Roadside Assistance is great! He was about to ring my doorbell when I was about to go outside, very professional and better than on time. Definitely will recommend this service and keep his card just in case I may need him again.

Cr
Review №5

Woke up to a rim-to-rubber flat tire in our garage at the top of the ridiculously steep hill we live on. (I mean, I’ve seen trucks bottom out on this incline...) To make matters worse the flat was on the garage wall side leaving little room for access.Apparently none of this was a match for Marcus from Holmes Roadside Assistance! Dude was on it, done, and gone, before I had a chance to properly thank him!Marcus was quick, efficient, professional, and just an overall nice, intelligent guy who knows his stuff and makes business a pleasure. Even when it’s a flat tire.Keeping this number for future reference. THANK YOU, MARCUS!!

Be
Review №6

Mr. Holmes take pride in his work. He arrived on time, very polite and professional. Mr. Holmes changed out my flat tire and replaced it with the spare tire. I highly recommend him! Thanks again for a job well done.

Ro
Review №7

Rockstars! Quick arrival when I called about my flat tire. Very nice and professional. Saved me $ by removing the screw from my tire, patched tire and added air! Now that is excellent customer service. I highly recommend Holmes Roadside Assistance! T

An
Review №8

Yesterday 8/25/20 I was at the gas station filling my tire with air, Mr. Holmes approached me and asked if I had a slow leak and I told him yes there was a nail in my tire. He offered to plug my tire for me. I was running late to my dr. appt so I asked how long it would take he told me not long. In about 5 minutes he removed the nail, plugged the tire and put air in it! I was definitely in the right place at the right time. Mr. Holmes was very professional I will be using his services again!

Sh
Review №9

Came out of the house and had a flat. AAA sent out Holmes Roadside Assistance and Marcus Holmes, the owner, went above and beyond the call of duty. All he had to do was change the tire and put on the spare but instead, he inspected the tire, saw a nail, plugged the hole and is now checking my other tires!Amazing customer service!!Call this young entrepreneur if you need any roadside assistance!!#shoplocal #menofintegrity #overthetopservice

Ka
Review №10

Marcus was very helpful when he came to fix our flat tire. He arrived quickly and fixed our patch in minutes. Would recommend him to anyone who needs assistance!

Ka
Review №11

AAA has sent Holmes Roadside Assistance out to us twice recently due to flat tires Both times times it has been due to a nail or screw in our tires. Marcus who is the owner has arrived quickly and has plugged the hole and has had our cars good to go in less than 10 minutes! I highly recommend them!

De
Review №12

Called AAA due to having a flat in my yard. They sent Holmes Towing to help. Lucas got here a little earlier than they had said he would. He was sooooo nice and had my tire changed in no time. THANKS for the service!!!

Le
Review №13

Quick response, excellent service

Te
Review №14

Holmes Roadside Assistance was sent to assist my daughter via AAA with a lockout. The service was quick and the technician Marcus presented very friendly. I will definiltey keep this company in mind.

Br
Review №15

Classic Monday morning - dead battery. Called AAA for replacement. He arrived very quickly and were not so easy to find. He made sure it was the battery ( truck started with his battery pack) and in no time, I had a new AAA branded battery installed. Which was very important as my wifes van was at the dealer waiting for parts. Price was right too.

Er
Review №16

Showed up in 20 minutes fixed the problem and the price was fare

Ka
Review №17

I called AAA because I locked my keys in my car . I was told it would be an hour and Tremayne was there in 15 min. That was tremendous! He was able to quickly got the job done and I was on my way! Appreciated his helpful attitude and service! Hope I will get Holmes Roadside Assistance again! Thanks much!

Ci
Review №18

Called AAA for flat tire Sat afternoon 2/1/20. Holmes roadside came quickly, he was able to patch tire which saved me having to buy new tire. Professional and personable .expert service!

Co
Review №19

Marcus was extreamly professional and arrived 30 minutes before the time I was quoted. 10/10 would recommend.

R
Review №20

Outstanding service and arrived within the ETA provided. I would highly recommend Holmes Roadside Assistance. Mr Holmes was very politely and professional. He didn’t put my spare on he plugged the tire with the nail and my spare is still unused. All this was done within 3-5 mins. Thank you for the Exceptional customer service.

Aa
Review №21

Great customer customer service + short wait times ! :) Would definitely recommend !

Pa
Review №22

Incredible!! Mr. Holmes, while returning home off duty from a 20 hour day stopped to help my wife and I while we waited for another on duty AAA associate. He generously hopped out of his car, assessed the vehicle, and utilizing the latest technology was able to quickly get us back up and running. Beyond that he asked us some questions about the car instead of just leaving us, to determine if we might have further issues down the road. After satisfied we would be ok and this was a 1 time issue he got us on our way quick!I would highly recommend you call Mr Holmes if you find yourself in car trouble. Thank you and I hope this review can help someone else consider allowing you to assist them as we greatly appreciated your help in our time of need.

Ch
Review №23

Marcus arrived very quickly and worked fast. He was very informative and extremely helpful. I would recommend his service and use him again if the need arose.

Ta
Review №24

I locked my keys in the car and called Holmes Roadside Assistance in less than 20 minute he was pulling up to unlock my car. Upon his arrival it took him less 3-5 minutes to unlock my car!! Marcus was very professional and I would recommend any day and any time!! Thank you again you were a true blessing tonight and thank you again!!!!

ch
Review №25

Marcus arrived quicker than any other AAA call Ive ever had. He did what he needed to in a matter of minutes! Give him a call if youre ever in need, youll be in good hands!

Tr
Review №26

Outstanding service! I was in need of roadside assistance today and Marcus arrived within minutes. Had me back on the road in no time! Marcus is kind, friendly and efficient. I highly recommend!!

Si
Review №27

I woke up to a flat tire yesterday morning, I googled “24hr roadside assistance “ and Mr.Holmes popped up, I gave him a call and he came to my rescue instantly... once he arrived he serviced my tire, but unfortunately it wasn’t able to be plugged ... Mr.Holmes then put my spare tire on that had a little wear and tear.. a while later my spare had went flat ... I then texted Mr.Holmes to let him know ... he replied promptly...he was so kind,, generous and caring, he offered to give me a ride to work the following morning so that he could have my tire fixed for me while I was at work... Mr.Holmes is a man of his word, he had my tire fixed in no time while I worked. If you’re ever in need of any Roadside assistance Mr.Holmes Is the man !

Ja
Review №28

Help got there very quickly! He was awesome! Great customer service, well-mannered, kind, friendly. 10/10 would recommend!

Ni
Review №29

Marcus was very kind, knowledgeable and professional. He arrived quickly and explained everything that was wrong and what I needed to do to make sure I would be safe on the road.

Pa
Review №30

I definitely recommend this service. Marcus helped me out in this snow and was professional, courteous, and punctual. Got me out of a bind tonight.

Va
Review №31

Outstanding experience! Very trustworthy. I would definitely recommend him.

Ma
Review №32

Very helpful, saved me tons of time and money!!!

tr
Review №33

This overall seemed like a great guy that I felt very trustworthy with and he seemed to be very legit and experienced.recommend to others.

1R
Review №34

Pulled up right when we needed him and got the job done quick last night thanks 🙏

Ne
Review №35

Extremely fast and kind! Omg, thank you again for your assistance.

Le
Review №36

On time and speedy fix!

Sk
Review №37

Came sooner then the estimated time given. Thank you

Ji
Review №38

Friendly and efficient!

Information
13 Photos
38 Comments
5 Rating
  • Address:417 Habitat Ct, Raleigh, NC 27610, United States
  • Site:https://holmes-roadside-assistance-raleigh.business.site/
  • Phone:+1 919-802-6357
Categories
  • Towing service
Working hours
  • Monday:6am–2am
  • Tuesday:6am–2am
  • Wednesday:6am–2am
  • Thursday:6am–2am
  • Friday:6am–2am
  • Saturday:6am–2am
  • Sunday:6am–2am
From the business
  • Identifies as veteran-led:Yes
  • Identifies as women-led:Yes
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