Absolutely LOVE this place. I refuse to go anywhere else. Nikki and Nathalie are my go-to for pedicures and acrylics. Nikki is super amazing to talk to and always does an awesome job!! Nathalie gets the design I want spot on every time she makes it look beautiful with her own special touches and design. Highly recommend if you want a personal nail salon. They always remember me and pick up conversation from last visit. I’d give more stars if I could!! Love them!!
One of the best nail salon on Glenwood!!! This place is very professional and helpful. Got a pedicure with Julie, she’s hilarious, sweet, and did an amazing job! Overall I would be back here again. The atmosphere is just right for me!! Thank you!!
I had a wonderful experience with Julie this afternoon; Best pedicure I’ve had in a while.
These guys are awesome!!! Thats all im gonna say😁
Nice place my nail design was awesome! Just too pricey
I loved it would go back if I lived there!
I was actually referred to Nathali by one of her loyal clients who raves about her work. I was told I could book through social media. Last Friday I reached out to her about an appointment. She in turn responded and asked for what service and I told her. I also sent a photo of what my nails look like currently per her request. She asked what day. I said Monday the 17th anytime between 11-3pm. She gave me the time of 1pm. Not only did she NOT show up but the techs there acted totally unbothered which is totally unprofessional! The lady barely was talking to me had the attitude of why was I still standing there. Very very RUDE! I will post this review everywhere possible. It was unfortunate that in a place of business the common goal wasn’t just to appreciate a potential consumer but care less because it’s not “their problem”And I’ve seen your responses to many negative reviews. Don’t hate the truth. Because that’s all I speak. And Nathali of this was intentional it’ll come back to you.GOOD DAY!!
This place I was told do good work. Went for a polish change and two designs.I see something wrong with charging me $30 for a gel polish change. That didnt even include the design.
I used to love this place and Lily was the best! She may ran behind a little bit once and a while for my appointment, but always found someone to soak off my gel while she finished. The new owner must not care about the regulars, when I arrived promptly for my appointment the girl at the front seating area asked me what I wanted. I explained I had an appointment, told me to take a seat... and there I sat for over a half hour. Never again... time to find a new place.
The ladies were great and Ill be back!!
This is my new go to salon! The staff goes above and beyond to ensure you are comfortable and get exact what you want. I typically see Kwan, who is very professional and ALWAYS gets my nails absolutely perfect 👌🏾 .
Ive been going to Nathali for a while now. she was at another shop, now that she has her own Im very excited for her! She is amazing, takes her time & has your nails exactly how you want and ask for them! I love you girl & congrats on the new shop! I recommend Nathali for all Gel Acrylic Nails!!! She will not let you down! ❤️
Love my nail tech Nat! She is the best and will always recommend her.
Love, love, love!!!Nikki ALWAYS does an amazing job when I come in for dip color changes. All of the nail techs are talented. They all take the time to make sure you leave happy and your nails look great! I HIGHLY suggest this nail salon :)
Lovely shop! Kwan has been doing my nails for a while now and always does an excellent job.
Great service!! Very cleanly during these Covid times. Nicky is amazing! Thanks again for the perfect pedi.
Me & My Mom LOVE this peaceful place ! Excellent Environment Awesome Friendly Staff ! The owner is truly a sweetheart! You will definitely leave feeling empowered!!!! Highly recommend them ! Affordable Prices as well. For a Visitor it’s a MUST STOP 👌🏾
Nathali is one of the best nail techs in the RDU!! I’ve been going to her for about 3 years!Check her out! Also her team is amazing and professional.
Nathali is amazing!!! My nails always look amazing, I will NEVER go to a new nail tech.
My new favorite place! After looking at the reviews and checking it out for myself I met the new owner Lily who bought the place around October and her team. They have very reasonable prices and I always go for the dip powder and pedicure. The staff is very friendly and do great work. I highly recommend!Ignore the old reviews they’re no longer relevant!!!
Nathali is always so professional and does a great job on my nails. Highly recommend
I was greeted kindly and warmly, I didnt wait too long before I was serviced and I was a walk in. I loved my nails and we even got into some pretty interesting small talks. This is a lovely shop with lovely nail techs!
Best place in Raleigh for pedicures and acrylic nails.
This is my 2nd time coming here and Nathali does her thing, from the shape to the designs! loveeee loveeee! my new nail spot
I went and got a fill in on Thursday by Saturday my polish was chipping and I was missing 2 gems. So on Monday I went and got them fixed. It is now WEDNESDAY and I’m missing another gem and my index finger is missing all the gel polish. Anywhere else I’ve been I haven’t had this problem. Will not be going back.
Came in for a mens pedicure with my partner. The price is good for the area, $27.00 for the classic pedicure. The ladies who did the pedicure were professional, friendly and diligent. I wish I got their names, but I will definitely be going back again. The leg massage was a nice touch.
Thank you Julie and Alyssa for the beautiful manicures and pedicures! Great service and a friendly and clean environment. I will definitely be back to see them.
I went to Nathali and she did my nails beautifully! I got a full set and my nails lasted for more than three weeks!
The shop is under new management and you will be satisfied and happy with the new owner. My nails are really long and been searching for a place in Raleigh that can accommodate at a fair price. This is the place! Been in Raleigh 10 years and finally found a nail salon I love. Friendly staff, clean equipment and professional. The reviews before must be under the old management. The name is the same but the entire staff is new and polite.
I love coming here. They take American Express for a dollar fee. I have been 5 or 6 times so far. I went when it wasnt busy and got the girl to give me my manicure while in the massage chair. That is my idea of being spoiled.
I always get my nails done by Nathali! See’s very kind and always does my nails exactly how I want them! The staff is very friendly and professional!
Dated interior. But loved every minute of my pedicure. They definitely take their time. Will. E back. 🙂
The worst service, changing prices and doing less work. Technician said, all salons do the same as them. COMPLETE LIE AND BAD BUSINESS.
I have been coming here for about 2 years and I couldn’t imagine going anywhere else. They are super friendly and always make sure they are giving you exactly what you ask for . Whenever I come late, they happily service me even if it runs pass closing time . If you want your eyebrows done, make sure you ask for Nikki! She never disappoints.
Love this place! The new owner Lily is top notch, and you honestly couldnt ask for a better person to do your nails. Ive done SNS nails (with the powder), pedicures, and eyebrow waxes. I have been several times over the past couple of months and have yet to be disappointed. My nails start good for 3+ weeks and Im brutal on my nails playing sports, typing, and doing house work.If you need a new regular spot, this is it!
I do not write reviews ever....but this is something I had to get out there for people to know.Whenever I get my nails done, I make a courteous effort to get to know the nail tech who is doing my nails if they feel like talking. The conversation started off with both of us asking each other where we were from, to which I responded courteously. She mentioned she was from Vietnam, a country I find fascinating, and I asked her if she had any family there like I do in India. The conversation escalated to her yelling No! I have no family there and continued to go on an inappropriate and unprofessional rant about Vietnamese Govt for a solid 10 minutes.I sat there quietly saying nothing to trigger her and her voice got louder and louder as she continued to sloppily apply nail polish and attempted scraping it off my small, sensitive hands and making me bleed, THREE times. My natural nails were also shaved down with their spinning tool to something resembling thin tracing paper, my nails were not shaped to coffin ( its straight up square shaped ), all while continuing to bash the Vietnamese govt. and most likely taking her frustrations out on me as she was doing my nails.I quickly tried to change the topic of conversation by talking about the weather. She acknowledged the poor weather, and then immediately continued to rant to herself and pushed her rant further, specifically saying America is for white people and they dont care about us or no black people ( Verbatim. These were her exact words which shocked me ). The ENTIRE salon was DEAD silent after she said this. At this point, I just wanted to get my nails done and over with and leave the hostile environment. She finished my nails, leaving me with 6 hurting fingers, 3 of which were bleeding, square shaped nails instead of coffin shaped, and the feeling of anxiety in what turned into a hostile environment from a conversation that started with us asking each other where we were from. I paid my $30 and left only a 10% tip ( what I personally felt like she had earned from me ) and walked out.I am never stepping foot there EVER again.
I am typically not the one to complain or go out of my way and write a review, however, this nail salon is horrible. Last Sunday I came into the salon to get a gel manicure and pedicure because I was going on vacation. I had a busy day and was kinda of in a rush, however, I was at this nail salon for about 3 and a half hours!!! The man that did my pedicure was nice but probably never did a pedicure in his life, it was awful I still left feeling dead skin on my feet. I had to get a fake toe on my toenail because mine fall off from someone stepping on it months ago. I guess thats why I had to wait 3 hours because only the owner knew how to do artificial nails. The young lady that did my nails was in a rush because it was past closing time. Not once did I hear anyone say Im sorry about the wait or thank you for being patient. The salon was understaffed and the workers did not seem to care about customer satisfaction. I paid and left and told myself I would never be back. However, while I was on vacation, 3 days after I got my nails done, the fake toe I had put on fall off. I was upset because I was at the beach with no toenail (the whole point I went to get a pedicure in the first place) but knew that when I got back to town I would go back and they would fix it. I got back in town Saturday night and went to the salon on Sunday around 12:30 right when they opened. The owner that put the fake toe on was there and I explained to her what happened, she rudely said that it fall off because it has no toenail to hold onto. She then asked me if I wanted it fixed. I said yes, thats why I am here. She told me to have a seat and someone would be with me soon. Again, they did not have a lot of staff. I was in the salon again for another 2 hours waiting to be seen. Finally when I was about to leave, the owner says thats going to be five dollars. I tried not to lose it, I said I paid the other day, I am not going to pay again. She looked at me and waved her arm up and said Fine, bye. It was very unprofessional and the worst experience I have ever had at a nail salon. Customer service goes a long way and this salon does not have it. Dont waste your time or your money here. I will never be back!!! WORST SALON IN RALEIGH!
Just went there and Lily (the new owner) was amazing! Definitely going to be going back for SNS Dipping and to take advantage of their pedicure specials! I have only ever done gel polish before but SNS is awesome and Lily took amazing care of me and wish we could give more than five stars.
They do a great job, but sometimes getting a manicure and a pedicure can take 2 and a half hours.
The staff are always so nice, and they really focus on every client. Clean, great pricing, the best gel manicure I’ve gotten in Raleigh.
Very unprofessional and had an attitude that I was bothering them by coming in for a service. I requested nail art and was told with an attitude that the owner did not have time to do the art. Was never given an option to wait for the service. I was just a bother. But dont worry will not go back, too many other salons that do great work without the attitude.Dissatisfied Client.
I get my nails done here regularly and all of the nail techs are so nice! They always do a great job for a good price. If you need acrylics, gel, or even eye brow waxing, this is the place.
ABSOLUTELY LOVE THIS PLACE !The quality and dedication they take into making sure their clients have a peaceful, relaxing environment with excellent customer service, is here, at Luxor Day Spa ! I wouldn’t recommend going anywhere else. The prices are totally affordable, the quality of their work is amazing, & they’re overall, respectful. If you want a place you can come and relax, bring your husband and young children, this is the place to be. Nikki is a very talented woman and takes pride in what she does. She takes her time, painting and sculpting your nails. Her husband is amazing at pedicures. You will leave here feeling like you’re walking on clouds and you’ve all of a sudden become a hand model with the perfect nails you’ve just received !HIGHLY RECOMMEND!
The worst nail shop iv been too I asked for short simple square cut nails and ended up having fat square marshmallow looking shaped nails? Absolutely ridiculous never going back. The whole staff changed and I highly recommend for no one to waste their money.
This place is great & the price is very reasonable. Been coming here since I was a teenager. Customer service is great, too!
I have been getting my nails done regularly here for a while and i wouldnt go anywhere else. Nikki knows exactly what i like. She takes her time and treats your hands as if they are her own. The staff always asks if im thirsty and go above and beyond to make sure i have a good visit. The atmosphere is always so nice and clean. They have soothing hits playing in the background and always try to accommodate everyone equally. My little 4 year old enjoys her pedicures, tremendously. She feels like a big girl and they treat her like a little customer. I enjoy all our conversations, even with the language barrier. This is the place to go.
New management.Highly recommended!!!
Exceptional staff, friendly and professional. Nikki and Debbie are amazing at theither craft. I adore these ladies. Always satisfied and happy when I leave.
I went to get my eyebrows touched up I told the lady I want to keep my tail long and just clean it up... this lady makes me look like her! Then laughed about it! My eyebrows are so thin and my left brow is almost gone and not to mention they are uneven PLEASE DO NOT GO HERE TO GET YOUR EYEBROWS DONE AT ALL!
Extremely dissatisfied with the pedicure I received today. My water was cold, even after repeatedly asking for a warmer temperature. I was not offered anything but a regular pedicure. The male employee extremely rough -ie squeezed my ankles tightly rather than verbally asking me to “life my feet” etc. to the point where I had to ask him to stop. I usually don’t have issues with my pedicures at this location, but they lost a customer today.
I have recieved excellent service from the staff at Luxor Spa on Glenwood Avenue. Specifically, Diu is wonderful!!! Each and every time she works with me- Dui uses care, patience, and attention to detail! She also works with my young daughter - and gives her perfect princess treatment. We love Luxor Spa- and we don’t have a reason to go anywhere else!
Amazing location, Lilly is the best nail tech in the triangle.
Great Service and Awesome job every time I go.
Love this place ! They do such an excellent job! Very satisfied! This is my to go place
I enjoy coming to the Luxor Day Spa the service there is excellent & the employees that work there are excellent as well, when you step inside youre greeted with a hi how may I help you you let them know & If you have an appointment they will let you know & then they will ask you to pick your color.When its time they will let you know where to sit & then they will ask you would you like anything to drink, to me thats good hospitality, I dont feel no way disrespected what so ever.Dont let no one who says falsely things about Luxor Day Spa & the employees who works there make you miss out on a very nice relaxing place, whether you are getting your nails done or getting a pedicure, or any other service they will make you feel welcome.
Got just a normal color change. Nails turned out so rough and textured afterwards that I am going to have to go them done again.
I have been going to luxor day spa for many years and i love the way my nails look everytime. I have been to other nail places before and my nails never lasted like they do here .I get my pedicures here too and it is a really nice experience. The employees are very friendly and they really care about their customers. I would recommend luxor to anyone who is looking for a great place to get great service. Ive never been disappointed in anything Ive had done. Just a friendly atmosphere....5 stars for sure!!!!
I absolutely love Nikki! She’s amazing and always gives me top notch service!
My mom goes here all the time and loves it here. Insisted that I give them 5-stars on Google!
Great employees they provide great customer service. Im very satisfied. I will be coming back again.
Fantastic place, fantastic group of people. I love the spa
Moved to Raleigh recently so Ive been trying new nail salons and decided to give this salon a go since it was convenient and in a safe location. When I walked in, I was immediately greeted warmly and asked what service I needed. I opted for a pedicure and a full acrylic set. I was immediately seated into the pedicure chair and offered a drink and everyone spoke English which made it easy to describe what I needed. Hence why I gave them 1 star. Needless to say, The pedicure was great. The young lady had great conversation, took her time and I thoroughly enjoyed the pedicure experience and for $27, you cant beat it. Hence the second star. My experience went downhill after that when the young man began my acrylic full set. He first off had trouble gluing on the false nails. Having to take one off by force which hurt. Then struggled to apply the acrylic which dripped all over my cuticles and underneath my nails. His paint job was subpar and for $45 ($30 for full set and $15 for gel polish), I left completely baffled as to how my nails could look so ugly for such a high price. Ive attached pics. Welp, I gave them a try, and I wont let anyone there touch my hands, but Id come back for a pedicure anyday.
I Made a appointment at 730 just for them to close early with no phone call. Thank you for wasting my time. You guys just close whenever you want to. I’ll never come here again.
I LOVE IT HERE ITS AWSOME, MY EX BOYFRIENDS MOM PUT ME ON AND I LOVE IT AND IVE BEEN COMING EVER SINCE ... 💙💚💛💜💙💙💛💛💚💙💚💚💛💛💙💙💚💛💛💚💙
Dont waste your money getting your nails done. Theyre skills are awful. I suggest purchase Pedicures only.
Rudest people in the world. i have tried going to them 4 times now for different things and everyone has been rude and none of my purchases have been good. gel manicure, terrible. eyebrows, she got wax in my hair then said “it’s a weave you can cut it” even though my hair is all natural from my head. not good. would not recommend to a dog.
You’re the best!!! Thank you for great service and your compassion for your clients and their nails!!!
Great place. Love the staff
This nails salon is under new management so much better and friendly people,they serve drinks for free comes with your service!!
They are so helpful my nails look nice
The staff is very nice!
,they do very good job i love this place
Food is wonderful and it is for a good cause
They are very nice beautiful work 😘
Great people and great customer service!!
Always get in promptly.
Very good service. Also very kind.
I love my nails
Terrible! On a Saturday at 1:00 asked me if I could come back another day because they were busy. There were only 3 customers in the shop. Will not go back. Only giving one star because I have to.
Highly recommended
Excellent Customer Service!
Verry good
Great service
Very good
Nikki was great
Super bad service I am 25 years old with acrylic nail and it is the worst place I know. They hurt me 2 times the paint was expired when I took it off they left all the edges dirty. At no time did they apologize, they only apologized 😡🤬