The staff was friendly and my hygienist was very thorough, knowledgeable, and efficient! I appreciated the television on the ceiling in the exam space so I could look at something soothing while my teeth were being cleaned. Dr. Harris was very nice and professional. I will definitely be coming back and recommending Falls Pointe Dentistry to my friends!
I used to HATE going to the dentist. Every dentist I’d ever seen has made me feel terrible about my teeth and the amount of work I needed to have done. So much so, that I never went back to have the work done, and the issues just got worse.I was scared to go to the dentist again, until I found Falls Pointe Dentistry. Dr. Patel and his entire team of hygienists, techs, Ashton and the rest of the office staff are absolutely amazing. Dr. Patel is so incredibly positive and uplifting, and taught me that genetics played a big role in the hand I was dealt and we’re only human. That sometimes things happen and it’s nothing to feel bad about. The best part is, he wants to save your natural teeth as much as possible. I can’t say enough about Falls Pointe Dentistry. The entire experience I’ve had with them has been life changing to say the least. And for the first time, I’m actually excited to go back to the dentist and have work done.
They were very good and so friendly caring clean environment. Dr Patel is a wonderful dentist. I am glad I am a patient there.
Appointment #3 of 4 completed in my ongoing “fix my teeth odyssey”. Everyone at Falls Pointe Dentistry has been wonderful and we have laughed a lot while they are drilling into my face.In the first picture from today you can see Dental Assistant Diane (who is awesome) joking with me during today’s root canal. And pic 2 is Office Manager Ashton (who is always smiling and happy!) and I celebrating today’s procedure being completed.To be clear, ALL of my current teeth problems are 100% my own fault for neglecting to get multiple issues checked and fixed over the past 10 years. I just kept putting it off and dealing with the pain which was DUMB. Dr. Patel and the team at Falls Pointe Dentistry put together a plan to get everything fixed and the last appointment is in a few weeks. Almost there!
Cant recommend these lovely folks enough, honestly. They were all super friendly and sweet, took AMAZING care of my daughter (she had to get a tooth pulled), and offered options that fit us best. 10/10 the BEST experience Ive ever had at a dentists office!!!
This is the most welcoming and friendly Dentist office I have been to. Everyone was super nice and I loved the fact that they have tvs not only on the ceiling but in front of you as well. Im sure thats a useful tool for anyone who has Dentist related anxiety. Everyone here has such an amazing attitude and I can tell they care about their patients. Shout out to Lauren, Priscilla and everyone else in the office!
It was always hard for me to find a good dentist in USA.Finally I found not only a excellent, Doctor Patel, but a fine, kind,with a great sense of humor man.I would say that Falls Pointe Dentistry is a place that afeel at home...I call the dentist office as Doctor Patel & Company...everybody that is part of his office is great, there is such a harmony between them that is unbelievable...it is veryhard to find places like that.When I call or go to the office I feel that I am Sonia Matinata andnot just another number, I feel special as a person and I am always confident that every single person in that office willtake very good care of me.Everything what all the staff do it is very personal, I am always cold they give nice and fluffy blankets, they ask me what I wantto watch on TV, if a want to drink anything....I recommend Doctor Patel & Company 100%. I lot of other dentists office should take a course and learn how a patientshould be treated always....with love, caring....I refer to Doctor Patel as a doctor with Magic Hands, he is very gentle...makes I big difference...especially that I hate dates withdentist or doctors :)I could not thank enough Doctor Patel & Company...keep upwith the excellent work....
Awesome purple and tremendous, memorable service!!Falls Pointe I sour family’s dentist now and I’m the future. We would nor go anywhere else!!!
So glad to be a patient here! My dentist, Dr. Patel is the BEST! My hygienist, McKenzie, is super friendly and educated me on how to better care for my teeth. My teeth felt amazing after my cleaning and I’m actually looking forward to my next visit! The practice is also really clean and well decorated.
Absolutely amazing service and people! Were super nice and willing to work with us
I was a walk in experiencing tooth aches and pain in my jaw. They were short staffed and people were out to lunch but made it happen to get me seen and figure out the cause of my pain! A new patient and they couldn’t have k own me from the next, staff was so kind and wonderful! As a person who avoided the dentist for years due to anxiety as a child, I have no hesitation about coming back to the office as a regular consistent client in the future!The support pup that was there was just the icing on the cake! Truly made my day
Everyone at Falls Pointe Dentistry is very nice and welcoming! Very professional. The waiting room is very comforting, with natural light shining through the window. The front desk lady was very positive and welcoming as was my dental hygienist. While being cleaned you also have the option to watch Netflix and many other options of TV with two TVs, one in front and one above you on the ceiling. Everything was quick, concise, and diligent and I left with that good clean teeth feeling!
Everyone was friendly and courteous. The doctor was knowledgeable and talked to me like a person. The staff was efficient and personable. It was the best dental experience Ive ever had. I cant wait to go back.
Let me start by just saying WOW!!!. This is the BEST dentist office Ive ever been to, and Im 43 years old. I wish I had found them sooner, because some of the dental choices that I have made earlier in life would have been better.The staff is so inviting and and cheerful. When I made my appointment I felt extraordinarily ready and excited to have a dental appointment. I thought to myself okay..... Who knew it would only get better from there. The atmosphere at this facility just blew my mind. It completely took all anxiety, and preconceived notions away; and this is not an easy feat for me to accomplish... but it happened. The doctors are phenomenal. You would think that it was a family run business, because thats just they way they are; and make you feel like part of there family.ASHTON HARRIS is getting a special shout out. This woman is the GURU of insurance!!!!! Let me tell you she knows her stuff, and will help you as much as absolutely possible; and this is coming from a near and dear situation with myself. I just want to give THANKS!!If this doesnt say enough, I drive over an hour to get to this dentists office and will definitely continue!!!!! Thanks to EVERYONE at Falls Pointe Dentistry
Wonderful experience. Entire team is professional and supportive. I felt well cared for with the best dental care I have ever received . I would highly recommend their services .
Okay, let me start by saying I’ve haven’t been to a dentist in a long time. That’s due to a huge fear I’ve had since I was about 12. My tooth pain got the the point where it needed to be handled. The paid outweighed the fear at that point.The website is easy to navigate and find an appointment very quickly. Within 3 days I had mine. They have a system setup for if you don’t have insurance. Which is amazing.Fast forward now that I’m on the back end of things, this place and the people I’ve met from this one procedure start to finish are heaven sent. Completely shattered any and all fears that I’ve had for the last 10+ years. I’m extremely grateful for each each person that works in that building. Truly.TTDR: I had a fear for over 10 years of dentists.Now I don’t.They have TVs on the ceiling
I followed Dr. Patel from his former dental practice. You may ask why, well, I was seeing him as my primary dentist for about two to three years and he knew my dental work. I continued to be seen at his former practice, but it wasn’t the same without him. I didn’t feel that I was getting the same care. I trust Dr. Patel with my dental work. He is professional and an all around great person, as well as, a great dentist. He will trouble shoot to find out what the problem is to find a solution so that you, the patient, will be happy, as well as satisfied with your dental work. I now have to drive over an hour to his practice, but my visit today was well worth it. I’m going to continue to be seen at his practice because I know that he cares about me as his patient. I remember him suggesting a bridge that I did not want, well the one that I chose cracked three times. I now have the bridge he suggested and I have had it for about two years. If you are looking for a really good dentist, please call his office and schedule your next appointment. The staff is A+ and will treat you like they have known you for years. Everything is explained from the paperwork to the procedures. I was really impressed and I am so happy for Dr. Patel. The office is clean and refreshing at the same time, can you believe that at a dental office??!! I’m going to stop now, you’ll have to go and see the rest for yourself. After your visit post a review so he can see how much he is appreciated!!
Falls pointe dentistry is the number one place to go! I can honestly say that this team at falls pointe wants to help you get your smile back! I did not know what I was going to do and they definitely helped me until we got EVERYTHING situated! They are truly a blessing from god!
Great experience. Staff are very engaging and attentive. Caitlin (Dental Hygienist) is very professional and conscientious. Dr. Patel is very thorough explaining procedures and options. Ashton (Ops. Mgr.) is so very charming and nice, almost to a fault. I had no question left unanswered, and wholeheartedly recommend this Practice.
Everyone is always friendly and in good spirits. Service is great! I highly recommend Falls Pointe Dentistry even to those who have dentist anxiety like myself.
My experience at Falls Pointe Dentistry was AMAZING!!! I went in for emergency dental work and I am so glad that I chose them to do it! The whole staff is absolutely WONDERFUL and CARING!!!!! The welcoming energy of the staff, the CLEANLINESS of the office, the safety precautions the team take and the overall service I received was OUTSTANDING! And that type of service places this office #1 in my book! They definitely took away all the stress and anxiety that usually comes with dentist visits especially during covid times. I will continue to go here for all my dental needs!
My husband David Moore was favorably impressed at Falls Pointe Dentistry and gives thumbs up to the hygienist who did his x-rays and cleaning, to the dentist who did a checkup, adjusted a partial plate...making it much more comfortable...and the operations manager who discussed potential costs for recommended upcoming work. Full dentures cost much less than expected, plus a 20 percent discount for uninsured patients. Every aspect was pleasant and professional.
I myself being a physician and having ran private practice office, I was very impressed by professionalism of the entire staff. The systems of communications, patient evaluation and management was outstanding. Equipments were more advanced than any other dental office I have visited. I was treated with utmost respect. I even received a follow up call from the Dentist himself which was especially impressive. All front office staff were very courteous and friendly. I am happy to give 5star rating.
Dr. Rensch and Monica took great care of me when I went in a couple of times to get dental work done this week. They both made sure I was comfortable, in no pain (after putting local anesthesia in) and worked on my teeth patiently while being attentive to my needs. They both worked diligently in partnership to get the best result for me. I recommend them 100%.
Dr. Patel and staff are absolutely exceptional. I live in Florida and was working in Raleigh, NC. When I realized I had waited too long to see a dentist in regards to a cracked tooth that had lost its filling. I had developed an infection and it was very apparent that I needed immediate medical attention. I was able to get an appointment that day and surgery the next. I need a root canal and crown. I was thrilled that it was all accomplished in one day. I highly recommend Falls Pointe Dentistry.
The experience at this dentist office was nothing but that of an Amazing experience. I have never felt so welcomed at an establishment in my entire life.When I was seated by the nice woman at the front I was greeted by a dental hygienist named Caitlin who was very informative when I had any questions, she also did an impeccable job when doing my teeth cleaning, she even showed me the proper way to floss and why I should floss that way opposed to how I usually do (Because, I am by no means a professional at this.) Caitlin then took an X-ray of my mouth in order to see if I had any cavities and even showed me how to look for them, in which raised the question of whether one of my veneers wasn’t seated properly from one of my earlier visits at a different dental office that year. The dentist then came in an explained to me that it in fact wasn’t seated properly and I was told my options.A woman by the name of Ashton who is the office manager had overheard my conversation with the dentist and told me that she also had the same tooth missing and that she had gotten a bridge around 17 years old and it’s still there to this day. She explained to me in great detail what a bridge was and why it would be good for me. Ashton was great and I felt as if I was talking to someone I had known my whole life while also being very professional. She made it so everything wasn’t just about an in-and-out run off the mill kind of dentist office that everyone is used to and was also very engaging.Overall, the staff at Falls Pointe dentistry are nothing but great people that are awesome at what they do. I have never seen anyone truly enjoy what they do for work, but the staff here showed me differently. These people had completely made my day an awesome one and have definitely made a life long customer out of me.I would 10/10 recommended this dentist office over any other!
My first visit to Falls Pointe proved to be such a positive experience, I decided to change dentist’s.I found the atmosphere to be professional as well as welcoming. The staff is beyond accommodating and everyone had very positive attitudes.Dr. Patel was thorough, answered all my questions and explained the options for my particular situation. He went on to advise me that some information I had been given by my previous dentist simply wasn’t accurate.I was very pleased with the price, cleanliness, and care I received. I highly recommend you give them a try if you’re looking for a new dentist or you’re new to the area, give them a chance, you’ll be glad you did!
This was my first visit and everyone was very friendly and caring. I will definitely go back
This was the most thorough cleaning we have ever had. They did great with our disabled daughter. Very patient and understanding. We did not like the ultrasonic cleaning though. Too painful 😬😬😬but we felt like they really did a great job with our teeth
My wife and I went today to look at implants and the staff was next level! The dentist that seen me was extremely helpful and answered every question we had. I would recommend them to anyone!!!!!!
I had a great experience! I had an dental emergency and needed work right away. I was set up with an appointment the very next day and when I got there I was met with such professionalism and was immediately relieved. Dr Patel and staff were awesome! I was walked through every procedure from beginning to end. Im so glad I chose Falls Pointe for my dentistry needs.
Having recently had a not-so-great experience at another dentist, it was so refreshing to walk into an office and feel like a person. Everyone is so nice here. McKenzie was my hygienist, and Dr. Rensch was my dentist. I also had the opportunity to chat casually with Dr. Patel and it turns out that we have the same breed of dog!Such a positive experience here.
I hardly ever leave reviews but the people at Falls Pointe Dentistry are more than deserving of a review. This establishment has given me the best service I have ever experienced. I went in for a simple wisdom tooth extraction expecting the visit to be like any other, cold, clinical and with staff eager to rush you out the door. I was thoroughly surprised to find none of that was the case. The young ladies there made me feel welcomed the moment I stepped through the door. You could practically see the smiles through the masks.The dental assistants were so kind and I feel horrible because I feel like I’m going getting names wrong but I’m going to try anyway. Firstly, Victoria was amazing. She made me feel comfortable the entire time because to be honest I’m a big baby when it comes to needles being poked into my mouth. She even got me a blanket when I mentioned I was cold. I cannot say enough about that young lady and Dr. Patel. Their bedside manner was phenomenal and I even said as much during the surgery. I felt no pain or discomfort at all during the process, probably due to the numbing drugs but I’d like to think it was from their skill and diligence.After the surgery Ashton at the front seat helped me get all billed out explaining everything to be about my insurance and follow ups. Ashton was spectacular, her personality was bubbly and energetic but most of all she was knowledgeable. When I got home I wasn’t even sure what I could eat so I called the office and Ashton answered giving me a list of things I could eat and what I should avoid. And I thank her for that because she could have easily brushed me off but she was patient and didn’t make me feel like a bother.I would like to extend my deepest thanks to all the staff at Falls Pointe Dentistry for the welcoming environment they have created and my personal thanks to Victoria, Ashton, Priscilla, Tori, Cheyenne, Caitlyn and Dr. Patel. Each and every one of them has done so much in both little and big ways to make what can be a scary and nerve racking experience into a relaxing one.I have never thought I’d say or even think this but if I ever need anything done in the future, fillings, cleanings, or just a check up for whatever this will be the only office I will take my business to. Thank you again.
Falls Pointe Dentistry is absolutely the best! They have a really pleasant environment. Everybody was really nice! Very knowledgeable an will go over an beyond to make sure you’re comfortable an taking care of. Very pleasant experience.
Went in for an evaluation, and like…WOW!First off when I first called, Ashton was sooooo sweet! She was super helpful in helping me set up my appointment, and getting me set up for further treatment!The office was flexible and understanding in working with my payment information, and Caitlin was very informative! I will be returning to complete my treatment plan, and am so excited to be a patient at this office.
The practice is modern with a great, professional and technologically savvy staff and doctors. I would highly recommend Falls Pointe Dentistry to anyone new to Raleigh or to anyone searching for a new dentist.
Dr. Patel saw me on an emergency appointment and removed my tooth the same day! He was kind and gentle during the extraction. The office is so pleasant and happy and the staff were so friendly and made me feel very at ease! I’ve been at a different dental office for nearly 15 years and I think I will be switching now due to the great experience here!
I cant thank Dr. Patel and staff enough for my visit last Friday. In terrible pain, he diagnosed and performed a root canal that same day. I am grateful for the kind and professional care I received. Our entire family will be going to see him. The staff are wonderful and made sure I felt comfortable. Thanks so much!
First let me say advertising does pay off:) I saw their flier in a mailer and what I liked the most was they were being fun and silly but also warm and inviting . Since I’m not a huge fan of going to the dentist this made me feel like “ok.... they will make me feel at home “.Which they totally did from the moment I stepped into the office . Everyone was kind and professional and you could tell there were smiles behind those masks :) I made my future appointments after being seen for a consultation which was so thorough and also informative . Highly recommend and I feel so happy I found a place that’s affordable but also highly professional and caring 💕
This is the best experience I’ve ever had hands down! They are so professional, knowledgeable, clean, thorough, personable and it’s a fun environment for real! As long as I’m in the Raleigh area, this is my go to dentistry without a doubt! Choose Them!!
I am someone who gets really nervous and anxious about dental visits. Ive had some unpleasant experiences in the past and for that reason I put off taking care of my dental health. This resulted in some serious issues. I found Falls Pointe Dentistry at a crisis point. I remember my first visit last September. They set about putting me at ease from the moment I walked through the door and it didnt stop. I was so anxious my blood pressure skyrocketed and they worked to calm me down so we could proceed with getting me some help. That entire first visit was so caring, so concerned, so connected and so thoughtful. I left that day understanding that I had some major dental work ahead but also KNOWING Id made a good choice in seeking their help. Ive had 8 or 9 more visits since that first one and every time I walk into this office I feel like an old friend. I have now interacted with most everyone that works here and there doesnt seem to be a sour grape on the bunch! If you are of a certain age youll surely remember when you could walk into a healthcare providers office and feel like a cared for individual and not just a revenue source. I have delayed writing this review because I wanted to be sure this unbelievable +1 service experience was real and consistent. It is! Dr. Patel and Team have helped restore my confidence in care providers and my smile too! Give them a call. I promise youll be glad you did!
Very nice experience from walk-in to checkout. All the staff are super welcoming and friendly. The dental hygienist and dentist I had today were very kind and more than happy to answer my questions. And I greatly appreciate how the front desk staff have been so accommodating in working with me in terms of finance options due to being uninsured. Would definitely recommend this place if youre in the North Raleigh area and looking for quality service/a pleasant environment and staff for your dental needs.
As soon as I walked into the office, I was greeted with a smile. The entire staff was so helpful and made me feel very welcomed. When it came to payment, they gave me many options and made sure that I found one that worked best for me. I would recommend this office to anyone and everyone. I will definitely be coming back !!!
My two teenagers (17 and 19) have been going to Falls Pointe Dentistry for 2 years, and feel totally comfortable there. Easy to make appointments (online or by phone) and the front staff is super friendly and seem to be on top of things. Last visit, they noticed that my coverage had increased and that the kids could now get their teeth sealed covered 100% - I would have never realized! The office is clean and very modern, and Dr. Patel is friendly and knowledgeable. Definitely recommend!
This is probably the best office I’ve been too. The staff is unbelievably caring and very accommodating. They keep the office clean and organized, and super welcoming! This is the first time in a long time going to the dentist office wasn’t so intimidating. Extremely grateful!
Im loving this practice! My first impression is a great one. I was looking to change dentist to find a better fit for my family and needs and thats when I received a mailer from Falls Pointe Dentistry.I called and spoke to Priscilla, she is a rock star! She was very pleasant to speak to over the phone and had the patience to answer all my questions. She immediately send me an email with all the necessary paperwork to be filled out prior to my first visit.I arrived the next day and was greeted by a great positive vibe from Sara and Priscilla at the front desk. After a short wait I was escorted back by Caitlin, she was polite, fast and very efficient at taking care of my x-rays, initial examination, and dental cleaning.After, I was further examined by Dr. Patel for a second opinion on a crown and assessed everything to include all my questions and concerns.At check out, I met Ashton. A very lively and fun personality, we immediately bonded LOL. She took checked me out and got all set-up for my next visit.As a first impression and experience; I absolutely love this place and look forward to my next visit which I feel will be equally as pleasant.Im glad I found this dental practice!Thank you Falls Pointe Dentistry!Frank A
Great customer service. Awesome experience. Dr Patel and everyone were friendly and professional. I enjoyed my visit there.
I must say this is the BEST dentist experience I have had to date! I had a traumatic event with a dentist in my past and have overwhelming fear to even make the appointment to go to the dentist. A friend referred me to Falls Pointe and Cheyanne was the first person to help me who was incredibly friendly, warm and had such a great disposition! Once I went to my appointment I was greeted by Priscilla and McKenzie who were equally as friendly, caring and full of smiles. They welcomed me as if I was already a part of the their dental team family. I explained my fears to McKenzie whom is their dental hygienist straight away and was immediately calmed down by her caring and patient demeanor. She was not only empathetic to my fears but she listened to me and continued to check on my anxiety level through my time in the office. McKenzie was professional, informative, thoughtful and truly cared about my overall experience. Then Dr. Patel came in to assess my situation and walk me through my X rays and explain what everything meant. All I can say is many times I have walked away from a dental team feeling like I am being sold on something or talked into it. Dr. Patel was believable, knowledgeable, informative and he took his time explaining my options with great care and patience. I left my appointment feeling trust and well taken care of! Priscilla checked me out and was just a ball of fantastic energy, laughter and left you with such a sense of pride that she worked for and with such a dynamic team. I am very impressed and feel grateful to have found a new home dental team with Fallis Pointe Dentistry!
Leaving my first visit with Falls Pointe Denistry was full of big, clean, and white smiles 😃Thanks to the Great helpful staff there (Dental Hygienist -McKenzie, and Dr.Mora ) they both took the time out to explain my conditions with my teeth, Dr.Mora showed his concern and care and took the time to examine and clarify the outlook of a better mouth for me .McKenzie did a great job at being professional, describing details about the procedures she was doing as she was doing the process, she also gave me information that I could use at home to help keep my oral hygiene clean, and healthy . Mckenzie helped me remained ease during the process talking through it with me saying kind words to keep me relaxed.McKenzie and Dr.Mora were great at listening to my concerns .McKenzie made me and my son (who had to come along with me ) feel like we were at home, we felt very comfortable with our service on today .Falls Pointe Dentistry is very clean, neat, and smells so good. You can tell the place is safe due to covid, everyone had on their masks and sanitizer was provided everywhere . Falls Pointe Dentistry Was peaceful and calm with great sanity music playing .The secretary was very cooperative, and did a pleasant job. The wait wasn’t long at all, to get called to the back was a very quick process .I was very satisfied today, and I plan to continue visiting Falls Pointe Dentistry as my primary Dentist .
Everyone was amazing starting with Mckenzie all the way up to Mr. Patel. Highly recommend coming to Falls Pointe Dentistry.
Everyone is so sweet in the office, their scheduling is a breeze! Clean and welcoming office!
Really enjoyed my visit. Super friendly staff, very nice waiting room, and I felt very taken care of. I went on a $99 special for cleaning and X-rays, which was a great deal. Cannot recommend these guys enough.
I literally stumbled across this place on google and I’m so happy I did!. From Ashton in the front to Tori in the back absolutely amazing. I can’t forget Dr Patel as well !, He did amazing work and i felt no pain. I have to give a special shout out to staff member Priscilla. From the time I called inquiring to me coming in she was so kind, she didn’t rush me she took her time and made me feel at ease. That’s is truly what I needed at this time and will be making them my new dental office. I would highly recommend just off of how personable and professional everyone was.
This was by far the best experience I’ve had in a dentist office. Everyone was super courteous and made sure I didn’t have any questions or concerns. The doctor was Dr.Rensch and assistant was Diana, they were awesome and made sure I was comfortable the entire time. Ashton and Sarah helped me with some paperwork and financial matters, they were both awesome as well. It was super clean and the TVs mounted on the ceiling was a nice touch to the experience. The culture in the office was great and you can tell they genuinely care about their clients. I will definitely be recommending this office to others!
Caitlin, Ashton, Priscilla & Dr.Patel really made my first dentist appointment back memorable! So happy I’ve joined the family. Thank you for your sweet compliments!
This was my first visit to their office but I was very impressed and will be bringing my family back for regular cleanings for sure! The office is clean and bright, the staff were all extremely happy and cheerful. Seemed like a very nice place to work!
I set an appointment. They call to tell me to come earlier because children do better earlier and I couldnt get off work, so I sent his dad with him. They get there and say they can see him but he needs a pediatric dentist. They could have told me that on the phone.
These guys are awesome! They do everything in their power to be truthful about your situation, what its going to take, and they flip tables to get you the help you need to take care of your issue. They are determined to create a comfortable environment so that even the most frightened patient feels as though they are in good hands.
Nice, friendly staff. Open about costs. Good, solid work.
They are all so AMAZING ! since the first day I spoke with Ashton over then phone to book my appointment I felt so comfortable going there for the first time ! Highly recommend this place ! Thank you guys for taking care of me today and making sure I understood everything
Dr.Patel & Kirsten (please forgive me if I got her name wrong), were exceptional! She and the doctor took the time to explain everything in detail leaving me to have to ask no questions. I felt welcomed from the time I walked into the door. I highly recommend this office for your dental care!
Nice environment. Staff was VERY welcoming. Priscilla at the front desk AMAZINGGGGG! She made me feel like everything was going to be okay. McKenzie was by far the BEST, most KNOWLEDGEABLE hygienist I’ve ever had in my life. She made me very comfortable.
Everyone in the office was wonderful! I haven’t had an exam in quite a long time so I was extremely nervous. It was a breeze and everyone made me feel comfortable and relaxed. I am grateful for them and how thorough they were while explaining everything to me and the steps needed in the future!
Falls Pointe Dentistry made me feel comfortable. The staff was welcoming and gentle while working on me. Great customer service skills. I would highly recommend this Dentistry. I came in with so much pain for an extraction and everyone handled me with care and they extremely professional. Also, they were very patient with me. Definitely the place to go for all dentist needs!!!!
I had a very pleasant experience at Falls pointe dentistry. McKenzie was very knowledgeable and just a terrific person. They have a great staff there and Dr. Patel was very pleasant
Dr Patel, Ashton, Diana and the rest of the staff are the best!!! I was welcomed with the warm ambiance of the office. The decor is beautiful also. Thanks for providing excellent care that my tooth needed. If you are looking for a nice friendly and professional staff this is where you want to get your dental needs met!!
The best dentist in raleigh and wake county! Im a semi-broke 26 year old without dental insurance who showed up with an emergency appointment and they worked with me every moment I was there to get me out of pain and feeling better. It was a 20 min ride there and I would travel twice that, they are that good!! AMAZING all around great staff, thank you so much!!! I wish I could leave 10 stars!!
So recently I just had a teeth cleaning with Falls Pointe Dentistry and there is no other word to describe my experience except for Awesome! The office was very clean and the staff here has such a welcoming spirit, plus they are very upbeat and enthusiastic. I was encouraged by Tori and Diana to book an appointment for several weeks and I am so glad I did. Priscilla was super helpful in setting up an appointment for me all the way to checking me in. After that Caitlin did a phenomenal job cleaning my teeth with the help of McKenzie and Dr. Patel. Last but not least thanks to the amazing Ashton I was able to book another appointment to my new found dentist office! If I your looking for a new dentist office or have one but are in search for a better one, I would highly recommend checking out Falls Pointe Dentistry ASAP!
Dr. Rensch and Monica were awesome. Treatment was quick and painless.
Excellent new patient experience. I had a mini emergency, and the staff quickly fit me in. Everyone was caring and professional. Im not a big fan of most dental appointments, but after todays experience Im not afraid to return. Thank you!!😃
This was my first time going to Falls Pointe Dentistry and let me tell you that it was the best experience I have had! The staff was extremely friendly and I was in and out quickly. Dr. Patel was very knowledgable and professional and the staff including Caitlin, Ashton and Sara were all very nice! You will not regret coming here!!
Literally the most genuine, helpful and friendly staff I’ve ever met! 😭🤎 They answered any and every question I had and made sure to remember my name. LOVE THEM!
Falls Pointe Dentistry in Raleigh NCis awesome!The entire staff is very friendly and knowledgeable. They all spent a lot of time with me and made me feel comfortable and appreciated.Dr. Rench did an amazing job analyzing and planning my needed dental work.I highly recommend this firm.Belinda Wilkerson
Falls dentistry is my go to dentist. The staff is so welcoming and the doctors assistants are so nice and understanding. I had my second tooth extraction and the doctor was absolutely AMAZING!!! I definitely would recommend them!!
I had a great experience with Falls Pointe Dentistry. I had my wisdom tooth pulled. Doctor Rensch was great. Check out desk was very nice Ashton was very nice.. Thanks you guys i will be back.
Monica, Caitlin, Diana, and all of of the staff I interacted with were all very easy to work with, and understanding of needing to handle an urgent work issue in between services. Dr. Patel explained my treatment plan prioritization and options very clearly, and I experienced no pain during my root canal.
Great Experience. Everyone was very friendly, helpful and professional. I got an appointment very quickly, within a day of requesting one. Would highly recommend!
Really nice, very clean, down to earth all around good people and a good place.
Great and cordial service. 100% recommended
I have always been big on my smile and the health of my teeth. After a dramatic experience with my dentist I became fearful of my visits and eventually went years without going. I had minor problems occurring but would self medicate and keep on going. Never thought to make an appointment.Well a week ago I started experiencing pain and could not eat so I knewI had to do something. After speaking to a few coworkers they both recommend Falls Pointe Dentistry and I am so thankful they did!I came in very nervous but everyone was so friendly and genuinely cared about my concerns. They made me feel comfortable both physically and mentally and the experience was better that I could have imagined. I had 5 teeth pulled and did not feel neither being pulled. The usual soreness the next day is all that I am currently feeling but even that is better than I expected. I am so so so pleased with the service and care everyone provided that I have spoken to my husband and children and g the switch to them also! Cant forget how nice, clean and organized the facility is with the most up to date technology also.Anyone in need of an awesome dentist and staff I HIGHLY recommend Falls Pointe Dentistry!!!
First off let me tell you about Priscilla. She is AMAZING! Now let me tell you about everyone else and my visit to Falls Pointe Dentistry in North Raleigh!I called because I was having a few teeth issues and had to go to an in-network due to my employers plan. I had never been to FPD but I read the many positive reviews. When I called Priscilla could not have been nicer, more accommodating and just super friendly. She listened to me explain my pain issues, concerns from my previous dentist, and insurance mess.Instead of waiting weeks Priscilla got me into the office in 2 days, which was amazing. Once I arrived things just kept getting better. The office is just about the nicest dentist office I have ever seen. Very cool decor and open and inviting. Diana, Ashton, and Dr. Patel were SO helpful, honest, direct, and took the time to walk me through the multiple issues I was experiencing and best course of action.At no time did I feel pressured to do more than I was comfortable with or could afford. They presented the options and we talked through different ways to go.I was amazed that they could literally do everything in-house including the full 3D Xrays, making crowns on site so no waiting, and root canals. I did not have to go to 3 or 4 different offices. Everything was done in one visit, which was really nice.I will definitely be back and FPD is highly recommended. Great experience and even better people working there. Thank you!
Very nice and knowledgeable. Explained all options and really wants you to have an exceptional experience
I would say going to the dentist can often be a bit of a bummer but the Falls Pointe Dentistry made it enjoyable and made me feel cared for!Ashton and the team members at the front desk are great, Caitlin walked me through my x-rays and pictures in a way I could understand and Dr. Patel made sure I got any/all questions answered.
Wonderful, friendly staff! There were able to get me in same day appointment when I had excruciating tooth pain. Could not recommend them more!
The great staff, service and atmosphere makes the experience so much better
The staff is very friendly and they take their time with you. My kids come here and they had a pleasant experience. Dr Patel its amazing! and the front front desk girls really do a good job. I love this practice.
FALLS POINT Dentistry is top notch, the latest equipment, friendliest staff and a great dentist.
I can not be more pleased! I accidentally contacted Falls Pointe Dentistry, mistaken them for my former dental office and Prisella just won me over on that phone call! I ended up scheduling an appointment. Needless to say it was the best decision I’ve made thus far in 2021. The ladies at the front desk were awesome! Prisella and Ashton provided great customer service. The office is nice and clean. McKenzie and Tori were very thorough and patient which made me very comfortable. Dr. Patel was just as great! I found my forever dental office!!!!
I was very nervous to go to the dentist for my first visit in about 7 or 8 years. This was by far the best experience I have ever had at the dentist. Sarah greeted me warmly and walked me through some paper work. McKenzie and Dr Rensch were very understanding of my nerves and helped me feel comfortable. Priscilla made the check out process a BREEZE. Thank you so much FPD crew.
Top quality service and friendly staff - arguably the best experience Ive had as far as going to dentist goes from start to finish. 10/10 recommend to all my friends and family in the neighborhood.
Tori. Caitlin, Dr. Patel, and Ashton were all lovely and helpful with everything. They had wonderful energy and made you feel welcome.
Dr. Patel does excellent work. I respect and trust his decisions. His staff is great. I highly recommend him. Thankyou.
I will never go to another dentist again. Everyone here is so super nice and very helpful! The staff here all make you feel so comfortable and explains everything to you in full detail. Thank you so much falls pointe dentistry!!
Falls Pointe Dentistry is amazing.. everyone there is super friendly and professional..makes you feel at home (you guys are one Christmas card and a Thanksgiving dinner away from being family)Dr.Rensch was wonderful..(still a horrible name for a dentist..lol)..he took my tooth out before Netflix loaded.... definitely my new dentist office
My 12-year old son broke off half his tooth. I needed emergency service that day, but I expected that this would be a multi-visit process to get this resolved. I was able to get an appointment SAME DAY with Dr. Rensch. He gave him a painless root canal and was able to bond on the half of the tooth that had broken off and we were done!Wow! What a great experience! The staff could not have been nicer and Dr. Rensch became a hero in my eyes. I highly recommend Falls Pointe Dentistry.
It has been awhile since Ive been to a dentist and we all have the mini panic mode where we feel the dentist may criticize you for not flossing or brushing enough. Or in my case...taking forever to get back to a dentist for the proper care my teeth need. Within minutes of my appointment, my anxiety was gone. I didnt get any lecture or judgement and felt unbelievably comfortable. I was a new patient and the environment and energy the staff give off makes you feel like youve known them forever. EVERYONE there is so friendly! Everything was professional and they send reminders about your appointment and work with challenging schedules. Other then the amazing staff and environment, I left with my teeth feeling cleaning then ever. Im actually exciting to go back to the dentist. HIGHLY recommend the wonderful team at Falls Pointe Dentistry if youre looking for a good dentist!
Great first time experience. The staff was really nice and professional; made me feel very comfortable. McKenzie was great in explaining everything going on and including information I wasnt even aware about. Im looking forward to all my dental work being done at Falls Point Dentistry. 100% recommended to anyone looking for a professional, comfortable, and friendly location and staff.
These guys were awesome, I was in so much pain before I went to see them. They fixed me up, and did it with such a positive vibe the whole time. Thanks to Diana, Ashton, and the Doc for all you guys did.
Was a great experience from Ashton the office manger, Tori the Dental Assistant to Dr. Patel .They made me fell at home i would recommend them to anyone.
Dr. Patel and his assistant, Diana, are world class! Pain free dentistry at its finest with all of the latest technology and comforts one could ever desire in the dentist chair - I will definitely be back and highly recommend Falls Pointe Dentistry to all.