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Flat Rate Finish
5108 New Bern Ave, Raleigh, NC 27610, United States
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Flat Rate Finish

Comments
Mr
Review №1

Very professional and down to business. Great space to wait while they cleaned my car. Friendly and thorough job. Price was given upfront and services necessary were discussed before they began work. Great place

x
Review №2

This place is a joke! I thought going to a hand wash would be better than a traditional brush car wash. These are nothing more than a place with lots of buckets and a water hose. They have absolutely no experience in detailing cars. Save your money, do not patronize this place. They use one dirty rag on the entire car, the inside they claim to have cleaned and clearly they lied. The DONT care about satisfying the customer. They have no customer service skills and only care about the few dollars they con you out because the service they tell you about is not the service they provide. The DONT have any signs posted about what services they offer. I had to give a one star, in reality they dont deserve any stars. People read the reviews, dont waste your money, the owner and staff are all IGNORANT and do not value the customers!

Jo
Review №3

Spent 40 bucks on a car wash that for 40 I would expect the car to be spotless well that didn’t go as planned. Car windshield was dirty the bottom of all my doors never got touched my seats still dirty like my 7 year old daughter could’ve cleaned the inside of my car better. Won’t be wasting 40 bucks there again.

KB
Review №4

I wont lie. I was a bit worried leaving my car here for a wash, detail, and hand wax, but it turned out great! This place doesnt look like much, and appears to be mostly ran by some teenagers hanging out, but I have a feeling the owner runs a tight ship. The guys were polite and did a great job. It would be nice if they offered a military discount though; especially when someone buys the most expensive package. Also recommend having a package that includes the wax as opposed to making it a separate item altogether. Would make things simpler.

E
Review №5

I went and ask for the top dollar clean because the price wasn’t a concern. He explained everything so I went for the $50 clean which included inside and outside cleaning. The vinyl the dash vacuum carpet and seats. I didn’t expect it to be perfect but they literally only washed the outside . Do not waste you money here .Fred, I expected better!

vi
Review №6

Very bad cleaning the inside of the car, with the same cloth that clean the doors, clean the dashboard, in the seats did not pass well the vacuum cleaner you see a straw in the car seat. They didnt clean anything back. I definitely wont be back and I dont recommend you not to go ...

Ja
Review №7

They always do a great job, good service, Im a faithful customer!

Tr
Review №8

Excellent Service! I was finally satisfied with my car wash after trying several others in the area. My car looks show room ready!! Price is comparable, great location, professional service.

Au
Review №9

Great experience love how the owner has the youth working.

De
Review №10

Sometimes great, sometimes not so great. I think it depends on the crew working on that day.

Ti
Review №11

My car looks brand new after they got done

km
Review №12

First time trying this service and it was Amazing, Good value and Wonderful service, my car was so shiny it looks wet! Love this place 👌❤🙂

Ca
Review №13

They cleaned my car very well. I will bring my wifes truck next time

ma
Review №14

I had to tell them to go over the vacuum cleaner again and clean the inside again because it was dirty, they are good but they are not detailed to see if something is wrong

Ra
Review №15

They take their time and the end result is worth the wait. Ill be back.

Da
Review №16

I had my wagon detail here, leather cleaned and condition, shampooing of my carpets. My wagon had heavy oxidation, Flat Rate Finish was able to bring my wagon back to show room level, not bad for 12yr old paint job. I thoroughly surprised, but very happy for the end result.

Cr
Review №17

The owner makes things right... No fuss

Ka
Review №18

I PAID $80 FOR THIS DETAILED JOB AND THEY DID A WONDERFUL JOB BUT WHAT THEY USED TO SHAMPOO MY CARPET SMELLS LIKE SOMETHING DEAD IN MY CAR IT HAS BEEN TWO WEEKS AND S T ILL IT WILL KNOCK YOU FLAT OUT WITH THE SMELL!!! THEY DAMAGED MY CAR AS I TOLD HIM I NEEDED IT DETAILED FOR SELLING.

KO
Review №19

This is absolutely the best detail shop in the triangle! Hands down! I drove all the way from Richmond,VA Im definitely going to be a regular! They even have a mobile service! Im so excited!

La
Review №20

Im treated like family!

Gr
Review №21

No one answered after 3 calls

Ad
Review №22

I took my SUV there today and i got to say that i dont write reviews that often, I was amazed by their quality of work. hard to find a good car wash that provide a true cleaning like these guys do. ill be taking my cars there from now on, Excellent job guys keep up the good work

Ja
Review №23

I took my 2011 grand jeep Cherokee to be cleaned. i like this place because they handwash your vehicle making it look extra clean and shine. I had my interior and exterior detailed and it looks great!! the price is reasonable..... thanks!!! i will be going back!!

hi
Review №24

Made my car look. Brand new. Price was great too.

Da
Review №25

Great first experience, the price was reasonable but my car looked and smelled fantastic. The owner inside was very personable and a pleasant to do business with. Ill be back very soon!

Ly
Review №26

Always a great experience! Professional, courteous and pays attention to detail!

SH
Review №27

Excellent customer care and service! Always on top of quality and well worth the wait!!!

Na
Review №28

Their website says that the cost of inside and outside is about $20. When I went there they told me that the website is wrong and the cost has gone up to $45. They probably do a good job of washing the car but I did not want to spend that much money. They should update their website. I wasted much time. AutoByTel probably does a worse job but they cost less than $20.

Ja
Review №29

Great service, excellent experience!

Re
Review №30

Always do a great job with my car never regret coming with these guys

Ro
Review №31

Really great people and do an amazing job every time I go

Ni
Review №32

I recently moved just a few miles from them and got a nicer used car. Saw the good reviews, so thought Id try them out since it had been too hot to do it myself. I had coupons from Entertainment Book, and also saw them on Verizons myrewards site. I gave them the coupon on my phone, but the guy knew nothing about it. Called the boss and 5 minutes later said there mustve been some mistake as they never signed on to do coupons and havent done it in years. Somehow I doubt that, but even so Id expect they wouldve honored the coupon once. Ended up paying full price ($20). The wash came out ok, but once I got home had to re-dry it as there were dirty streaks in several spots...assumedly from water around the mirrors. Doubt Ill come back.

Br
Review №33

Great place with great staff and they do a great job for a great price

Sh
Review №34

Always keeps my ride looking brand new

jo
Review №35

Great customer service

St
Review №36

Cleaned my moms car 100%.. Made it look brand new

Information
40 Photos
36 Comments
4.4 Rating
  • Address:5108 New Bern Ave, Raleigh, NC 27610, United States
  • Site:http://metrocafeandlounge.wix.com/flatrate#!
  • Phone:+1 919-669-9485
Categories
  • Car detailing service
  • Car wash
  • Pressure washing service
Working hours
  • Monday:8:30am–7pm
  • Tuesday:8:30am–7pm
  • Wednesday:8:30am–7pm
  • Thursday:8:30am–7pm
  • Friday:8:30am–7pm
  • Saturday:8am–7pm
  • Sunday:10am–6pm
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