The Quincy Gentle Dental staff are just the best... plain and simple... they have assembled a truly great team of professionals from top to bottom led by their director, Dr Timimi. Every person I have dealt with over the past 20 years has been good natured, kind, happy and, above everything else, very competent... it is obvious that they are clearly extremely well trained regarding both their jobs and how to treat every customer like they are the most important customer in the world... and THAT is exactly how they have treated me for 20 years... and why I wouldnt even consider going anywhere else. They have all the best equipment and can skillfully handle any dental problem. Try them... I promise you wont regret it !
I have never been a huge fan of the dentist and have never enjoyed or developed a relationship with my dental hygienist until coming here. Flori Rosario is truly the best! I genuinely enjoy going to see her. She’s friendly, quick and honest which I appreciate. She always gives me good advice on how to better care for my teeth when I am there. So glad I found her and I highly recommend her!
I love this Gentle Dental location and the staff here is so friendly. I always feel welcome when I walk in which is great because no one really loves going to the dentist, but it is a priority, so having awesome secretarys like Ellie and Nedaa make it all worth while. Robin is the best hygienist I have gone to thus far. She is always engaged and thorough with her cleanings. I also had oral surgery in November with no complications and no issues down the road.. I highly recommend this location to others!
Best GD site Ive been too. All of the staff are understanding and helpful in many ways(including when my insurance tries to screw me over). But Florivette is definitely my favorite part of this location! She helps ease my dentist/health anxieties and is always so helpful and friendly. Its obvious she loves what she does, and she really helps make my appointments and my days better after seeing her :)
I am in awe of the staff at Gentle Dental at their Quincy, MA location. First, Nedaa the receptionist went out of her way to make sure I could be seen despite being a bit late, and even had a hygienist agree to provide me with a cleaning despite having only scheduled an exam. Next, the hygienist, Florivette, was AMAZING! I struggle with gingivitis and flossing, and always have had very painful cleanings in the past with aggressive hygienists. This is the first time I had a nearly pain free experience with the water scaling tool and Flori’s thoughtfulness. She also helped me relax any nerves I had and didn’t make me feel any shame about my less-than-perfect flossing habits. The dentist herself (Dr. Lee, I believe) was also very kind and helpful during the exam. Overall this place is amazing, I would rate it higher than 5 stars if I could. For the first time ever I’m looking forward to my next cleaning in April!
Love them! The staff is very friendly and welcoming. Robyn gets in there and makes my teeth feel amazingly clean!
Thank you Florivette! Ive been going to her for a while now and shes amazing. She does a great job, works quickly and always makes me feel comfortable. Not to mention super friendly. Im shocked every time when I go in for a cleaning and she remembers me! The whole staff here is great and you can tell that they really do care.
Everyone was very professional, friendly, and accommodating. Loved my hygienist Flori, she was great! The staff in the front office couldn’t be nicer. The doctor was nice too.
Everyone is always professional and pleasant to interact with whenever I visit. I appreciate the time that is taken out to explain treatment plans and general care questions in detail. I especially had a wonderful experience with Florivette Rosario. She was accommodating, knowledgeable, courteous and, just in general, enjoyable to speak with as she was setting up. I look forward to continuing getting my dental treatments here.
I was nervous to get a cavity filled, but Dr.Lin and her assistant made me feel so at ease- no pain and quick!! And the ladies at the front desk are so fun and friendly. A great place to go to the dentist!
The entire experience was fantastic. The check in was thorough and professional. The dental assistants answered all my questions about the procedure and were experts in assisting the doctor. The doctor was exceptional! She walked me through the entire procedure and kept me at ease. She has expert techniques and gentle hands. I have been a patient for almost five years and have always had a very good experience.
I had a crown replaced by Dr Timimi and her wonderful assistant (sorry I cant remember name) They work so well together and explained everything thoroughly. Truly caring and professional and experts in their field. I highly recommend this team at Gentle Dental.
I typically like supporting locally owned businesses. However one way or another I ended up going to Gentle Dental of Quincy and I couldn’t have been more happier with the experience, even if it was my own families’ business. Let me tell you, Dr Timimi and her team are special. From Ellie managing the front desk to Robyn the hygienist whom is responsible for my cleanings (talk about gentle) to Dr. Timimi herself, who is just so personable, down to earth and so smart, this team is second to none. They really care about their patients and the job they are doing. My only regret is not finding them sooner. Do yourself a favor and give them a visit.
The staff here have always been patient, friendly, and accommodating. I am so grateful for Robyn— she is always incredibly warm and honest. The office is clean and there’s street parking. I never looked forward going to the dentist, but the team here makes sure you feel welcomed every single time. Will be back in 6 months!
First time getting my teeth cleaned at Gentle Dental and Florivette did an amazing job. She was very informative, skillful and gentle. I had a great experience there so far!
A really lovely experience all around. Robyn did my cleaning and was so helpful, encouraging, and kind. The whole staff was exceptional -- Looking forward to going back!
The dental hygienist and doctors are actually very nice and professional. I would give them a five star for the great service provided. However, one of the receptionist is quite rude and impatient with my questions. Ruined my experience at this place and I guess I probably will not go there again because of this receptionist.
My recent experience at Gentle Dental was better than I could have imagined. With help of the amazingly friendly hygienist Florivette and examiner, I was happy in and out of the chair with the end results. Knowing the friendly aura of the staff makes me less anxious and hesitant to return, which is more than I could ever ask for :)
I would absolutely recommend Gentle Dental! I have very sensitive teeth due to gum regression from years of brushing too hard so cleanings are usually very uncomfortable for me. My dental hygienist (Florivette Rosario) was extremely gentle and I barley felt a thing! She also took the time to explain everything she was doing and what everything meant. I really appreciated that she listened to me and went the extra mile to tell me when something may cause sensitivity before she did it.The Director also took the time to come in and visit me to take a look at my teeth and X-rays. She was also very gentle and explained everything.The location is convenient and very clean and professional! The staff members who checked me in were also really pleasant and very helpful. It was a great experience!
I have been a patient at Gentle Dental for about 8 years now. Recently, I completed a dental plan involving several visits to the office and each time I visited, I was greeted pleasantly and respectfully. Dr Al Timini is my favorite, aside from the awesome staff that assist her. She is very personable and actually knows my teeth. Instead of rushing through the procedure, she takes her time, explaining the process, reassuring comfort. I have nothing bad to say about Gentle Dental!
I never leave reviews but I had to this time. This was my first visit there, I only did a cleaning today and everything went amazing, fast and safe. The best of all, was however, Florivette. She was my hygienist today, and I was just deeply touched with how sweet, gentle and patient she was. She is one of those truly kind and caring people that you don’t get to meet often! She did an amazing job!
The staff treats you nice and you are sure of a good quality service. Just have your wallet ready. Good dental isn’t cheap.
Nedaq at the desk and Florivette with the cleaning are awesome! great place great people.
Been coming to this location for over 5 years and very satisfied with Dr. Timini and my hygienist Robyn along with Nedaa front desk all amazing!!!
DorisI had the best experience with Gentle Dental in Quincy last week. Dr. Timimi was absolutely a fantastic professional, she explained my problem in detail and gave a clear recommendation. The dental assistant was just as gifted, but the hygienist (Florivette ) was the super star, she was amazing, very pleasant and has a calming presence about her which goes a long way for me. She new what she was doing, and it was obvious she cares for patients. Thank you to Dr Timimi, Florivette and the dental assistant for a good dental experience.
Best hygiene appointment EVER - Thank you Florivette!!!! Excellent covid protocols - felt safe and supported. The Dental Director was through, and patient. She offered intelligent and respectful assessments and explanations. So happy I found this clinic!
I went to my dental appointment today for a cleaning. My hygienist is Florivette, my daughter and I love her. She supper nice, kind and has a wonderful energy. I look forward to my appointments for the cleaning g of course as well as the exceptional service she provides. My daughter had a cleaning last week and of course she was awesome last week as well.Adrienne
Last week I went in for a routine cleaning and Florivette was INCREDIBLE. Im genuinely excited to have her as my dental hygienist. This was the first time I had a cleaning with ZERO discomfort. 10/10 would recommend. Thanks again - see yall in six months :)
I visited Gentle Dental Quincy a few times, this time for my crown and a filling. Dr. Tamimi is the most amazing dentist I have ever visited. They are very transparent about cost and understand your concerns. Highly professional team. Dr. Tamimis assistant is also a very kind and polite lady. I have found my dentist for future now. I would recommend this dentistry to everyone looking for a dentist.
I strongly recommend Gentle Dental. Dr. Florivette Rosario is the best. Amazing staff and painless service. Thank you.
My Hygienist Florivette Rosario is wonderful. I feel comfortable around,she very friendly and she does a Good Job. My Experience with her is always a Good one. Gental Dental Quincy is a nice place to come to.
Excellent service, thanks for everything, Flor is just amazing.
I had a very good experience with this Gentle Dental! Florivette Rosario was my hygienist and she was so awesome! Very gentle, and super friendly. Everyone was!
Just got my teeth cleaned here last week & it was a good experience. I’ve been coming here for years but recently had a new hygienist, Flor. She was great! Very gentle & nice to talk to which made for a quick & easy cleaning. Thank you gentle dental team.
I used to be one of those people that was not always eager to go to the Dentist. Then I went to Gentle Dental in Quincy where Dr. Flo Rosario put all my fears to rest. She is very good at what she does. She will walk you through every procedure and set your mind at ease as she performs it. Very down to earth and a pleasure having her as my Dentist. Personally, I dont want any other because of the incredible job that she does. Keep doing what you do and continue to preserve the smiles all across the South Shore.
Had a cleaning with Florivette last week, and it was a great experience. She was very nice, informative, and thorough. Absolutely, I will be back. Highly recommended!
Best dental experience of my life! Ellie convinced me that their office and Dr. Timimi was exactly the right fit for my needs. I need a lot of work done and wanted to start a relationship with a dentist and staff I could work with. Ellie immediately made me feel welcome and followed up with the appropriate reminders.Once there, I was checked in efficiently and then met Flori, the hygenist. Wow! What an amazing, friendly professional! She was very positive and explained each step as she was doing it. She is the type of person you know is best friends with everyone. She had great skill with the cleaning with very little discomfort. Can I get my teeth cleaned more often than every 6 months?Dr. Timimi joined us and reviewed the xrays and talked me through a likely care plan. Also incredibly positive, upbeat, thorough and professional. I am actually looking forward to my return visit this Thursday to begin treatment.During my cleaning, there was another assistant that popped in a couple times to ask Flori if she needed anything or if there was anything he could do. This guy rounded out my experience that this office is a very positive work environment, full of genuinely happy people that want to do their best for the patients. Im a big fan.
I got my teeth cleaned by Dr. Florivette Rosario, and this was the best dental experience I’ve ever had. She was very informative, and made me feel very comfortable. The biggest thing for me was feeling judge about my dental history or lack there of. She was completely understanding and encouraging. I highly recommend, I will surely be coming back for a cleaning pretty soon!
A wonderful group of people that make going to the dentist easy. The hygienist Florivette was kind, informative, and a joy to be with. Highly recommended!
Excellent and professional. I felt very comfortable and I need quite a bit done did not feel overwhelmed by all the info. The doctor and assistant were very pleasant as were the receptionists. I would highly recommend.
Everybody was so friendly, polite and personable from the moment we walked in! The front desk was very helpful and organized, the dental assistant that worked with me had a lot of knowledge, the doctor was passionate and updated me every step of the way, and the dental hygienist, Florivette actually made going to the dentist really fun and relaxing. She answered all of my, she was hilarious, she was able to give me recommendations, she eased all my anxiety, and would often check in to make sure I was not in any pain.12/10
I have the pleasure of having Florivette Rosario as my dental hygienist. She has taken care of me and my family, even taking special care of my mom who has a hard time trusting dental practices. Her work is truly remarkable and I always walk away feeling like a new person with a new smile! We highly would recommend her!
Doctor Neil is the best orthodontist around. I have brought all my children to him for braces and he has done a fantastic job. Highly recommend.
I had a great experience today at General Dentle. I had the pleasure of seeing Florivette for a cleaning and she was so kind, positive, and efficient. She does an awesome job and I would really recommend her!
My new zirconium crown is perfect. So superior to gold or porcelain. Looking forward to having my front teeth done the same way! Thank you Dr. Lin, for your attention to detail and perseverance. And to all the awesome other staff members who have supported me through COVID19! 💞
The absolute worse customer service I have ever received from a dentist office. Cavalier and rude. They make and cancel appointments and say not my fault, not my department, that dr. is only here every other Friday, etc. Not only did they not reschedule an appointment that they knew the dr. was not available for, they confirmed the appointment the day before. Run, as fast as you can away from this establishment!!!
Florivette did an amazing job. One of the most relaxing cleanings I have ever had.
Dont like having my teeth cleaned, the others would make my mouth very sore. Not so with Ms. Rosario, she made feel comfortable and answered my questions, and most importantly, NO discomfort. Thank you young lady for that.
Had a great visit. Florivette was great and made my cleaning fast and easy.
Great visit. Robyn and Dr. Roohi are so great. Everyone is so friendly and helpful. Ellie got me right in and Nedaa and Souki got me checked out with a smile 😊. Can’t wait to go back!!
Transfered from the South Botston office to the Quincy location. My hygienist Florivette Rosario was absolutely amazing! She was very informative and gentle. Will be staying!
Today was my first day at Gentle Dental Quincy office I was impressed from the moment I walked in with the how welcomed I was. From the receptionists to the dentist and especially Florivette Rosario. Florivette was my hygienist who made me feel very comfortable with her warm and friendly personality. I will definitely be going back for my 6 month cleaning with Florivette.
Overall everyone was kind and informative and the experience from start to finish was a breeze! My cleaning by Hygenist Florivette Rosario was amazing! I’d recommend her to anyone- no pain at all and was fast!
Shout-out to Florivette who is a great dental hygienist!
My experience as a new patient was very good. Everyone was professional and pleasant especially Nick at the front desk who was very thorough and explained everything well. The exam rooms, bathrooms and equipment was very clean. I especially appreciated the plans the organization developed to keep dental care affordable now that I no longer have dental insurance.
I was seen by Florivette for my cleaning and had a wonderful experience. She was very kind and constantly checking in to make sure I was feeling ok throughout the appointment. I am usually quite nervous at the dentist, but Florivette made sure I was comfortable and answered any of questions I had. Thank you, Florivette for making my cleaning a pleasant experience!
Florivette was my hygienist. She did a great job she was very nice good attitude she was very informative on my mouth thanks
I was nervous about finding a new dental office but it was a great experience. The dental assistant was very nice and my new dental hygienist was the best! Florivette was such a calming presence and explained things so well. She was genuinely empathetic to my concerns and I am happy i chose gentle dental Quincy! The office is in a new location and very nice and clean too.
Went to this location for the first time and had a great experience! Florivette was super fun, knowledgable, and professional. Thankful there’s such good care available in Quincy.
Florivette and Dr. Timimi are excellent caregivers making for a very pleasant visit. If you need any dental work done, dont put it off any longer!
I HIGHLY recommend Gentle Dental of Quincy! Florivette was awesome! She sacrificed her lunch hour to give me a cleaning after I showed up late for my appointment due to traffic! She along with the whole crew always goes above and beyond to make sure everyone has a positive experience! It’s also nice to see that they are following ALL of the COVID 19 regulations, while making it a smooth and comfortable process. If you are nervous about finding a new dentist during these unprecedented times, be nervous no longer, Gentle Dental of Quincy is your new home!
I came to Gentle Dental today in Quincy and by far had the bestttttt experience! My dental assistant Leslie was amazing! She was very gentle and patient with me! She made my nerves go away instantly! I also seen Dr. Roohi who was amazing and to the point. I’ve finally found my dental home! Everyone is super friendly! love it here! Can’t wait to come back!
Best Experience I ever had at the dentist office, from front desk staff, wonderful hygienist Florivette Rosario to Dr. Timimi, everyone is so kind, caring and professional! Florivette and Dr. Timimi made me feel calm and confident that I will reach and continue to maintain my desired dental health and wellness outcomes!
Just had my cleaning and check up at Gentle Dental Quincy. Staff was fantastic and Robin Bayles (my Hygeienist) was her usual awesome self. Makes the visit very comfortable and she does a great job
Met Flori few weeks ago. She did an amazing job cleaning my teeth and was very nice. Office is very clean and they respect social distancing. Will keep going there for all dental needs.
The dental assistant was very nice and my new dental hygienist was the best! Florivette was such a calming presence and explained things so well. She was genuinely empathetic to my concerns and I am happy i chose gentle dental Quincy! The office is in a new location and very nice and clean too.
On my recent visit today, Everybody was so helpful, Especially the hygienist Florivette she made I felt confortable and had a great personality. Highly Recommended!! Thanks again.
Went for my cleaning, Florivette was great. My teeth feel really clean. Everyone was wearing masks and social distancing was happening. Christine the manager explained all of the safety precautions they are taking during this time. Definitely recommend!
This branch is incredibly friendly. I have had 2 appointments so far and all the staff have been amazing! The doctor is patient and very knowledgeable. I am very impressed so far!
A really successful procedure building a bridge across 3 upper front teeth. I am so pleased with the outcome.
Great place. Felt super safe there. All covid protocols were being followed. Highly recommend.
I moved to Quincy a couple of years ago and kept putting off finding a dentist and scheduling cleanings and a crown I knew I needed. Then the pandemic hit and added another 9 months. This is all to say I was overdue and nervous about finally making an appointment. The staff at the Quincy office was awesome all around. Dr Timimi and the hygienist were great (I wish I could see Florivette every time!). The front desk staff helped me split my follow up appointments across the new calendar year, to get the most from my insurance coverage. Very much appreciated and highly recommended.
Florivette was my hygienist and it was a wonderful experience!
Wonderful new location and a caring staff. I’m particularly fond of Robyn, the hygienist. She’s the absolute best.
Florivette was friendly and very helpful and informative
I was greeted by Suki and she was amazing. Honestly I was so nervous and she eased my anxious mind immediately. Hilarious, informative, calming and really sweet. I had cleaning done with Florivette and she was also ABSOLUTELY AMAZING. They’re literally doing God’s work, yall. I am getting a tooth pulled this week and they suggested all pain relieving suggestions. They were incredible. I was also seen by Dr. Timimi and she went over my xray’s and again, extremely sweet, reassuring and ready to answer any and all questions. I’m looking forward to meeting Dr. Lakkis later this week! ☺️
I had to take my son for a procedure here and was very pleased with all aspects of our visit. During this stressful time of the pandemic, we all are a little nervous to venture out in public. Gentle Dental was very professional, had protocols in place for social distancing, was very clean, had hand sanitizer available, and all staff wore the protective gear to make our experience feel safe. Thank you Gentle Dental!
The staff here are all sweethearts, always giving tips and advice while procedures are happening and genuinely show they care
I had an appointment at the Quincy office yesterday with Florivette. She does a fabulous job, she takes her time and explains each step. It has been a while since my last cleaning, I am so glad I finally called for an appointment. Do yourself a favor and call for an appointment. My teeth are so happy and clean. I would recommend this office and Florivette to everyone. Call and get your teeth cleaned. You’ll be glad you did.
I came here for a routine cleaning and Florivette was my hygienist. Her cleaning was gentle and thorough. She educated me so much!
Me and my wife went to the gentle dental location in quincy for a recommended cleaning that our dental insurance covers twice a year. We ended up getting our teeth cleaned and had some x rays done which we didnt have the option to opt out of if I knew we would have to pay for. Before the procedure I asked the front desk to just make sure, for a extra pre caution that the routine cleaning was covered and they said it was. After the cleaning was completed I doubled checked again to make sure that I shouldnt have to pay a co pay. Weeks later we received separate bills in the mail for close to $400 stating that we owed the difference that the insurance didnt cover. The last time we were here for the same thing I didnt get charged at all so its kind of random and unexpected to us that we got charged this time. Honestly if we knew we would be charged we would of went somewhere else. After making multiple calls and either getting a voicemail that they are closed even during business hours or talking to a representative, I usually get no where by either them saying they needed to talk to a manager or they will call me back on why I was not billed before for the same procedure but I am being billed now. After the cleaning we were both giving quotes on future work to be done from cavities to crowns and even told the representative at the front desk that we would rather go to a location within our network and he said that it didnt matter if it was done in or out of Network and that our insurance would cover the same amount in which we actually believed him. The dental hygienist that I got my cleaning done from also even said that I should take advantage of the free cleanings that my insurance offers every year. This location made us feel like we got scammed with a tipical bait and switch.Update: dec 1stAmount was reduced. Should of been a void on the bills. Definitely not fully satisfied.We will not be going back again, neither would recommend friends or family to this place.Update: Dec 2ndCorporate called and apologized and made things right Updating to a three star from one star.
Florivette was my hygienist and she was great! The staff was friendly and have implemented many Covid policies that make me feel comfortable.
I have been going to this place for years. Had couple of procedures done here too. Other than the wait time, my experiences exceeded my expectations.i certainly recommend this places.
Awesome people. Doctor timimi is great. The front desk people are great. Especially Cheryl.
Nice, up-to-date faciltiy that is a convenient 3 minute walk from the new parking garage in Quincy Center. Front-desk Cheryl and Hygienist Florivette were very friendly, accommodating and knowledgeable.
This place is top of the line professional! I love Dr. Roua Al timimi amazing doctor And deserves 10 stars and she made me feel so comfortable....in what can often be an uncomfortable situation for most people.I can’t say enough about this place and I will definitely be back!
Robyn gave me an amazing cleaning and Raji was very gentle taking care of me and I felt being in there
Nice staff and clean facility.My hygienist Florivette was amazing with my cleaning and subsequent visit for a whitening in chair procedure.
I booked an appointment as a new patient, they were very helpful with booking appointments for a cleaning and check up. Raji was great at taking the xray Dr. Timimi was amazing explaining my treatment plan. Robyn the hygienist did my cleaning also and honestly Ive never had a better cleaning my whole life she awesome!
This location is very clean and they are following COVID protocols to the T. Everyone was wearing masks and I felt comfortable taking my mask off. Also, I must mention everyone I came in contact with was so friendly and nice. Went in for a cleaning which I hadn’t had in a while and the hygienist (Florivette) was so nice and made me feel very comfortable off the bat. She also did such a great job with my cleaning. So quick and efficient. We scheduled scaling for one side, for my next appointment and I was a little anxious about that but it was such a great experience. Florivette was very quick and efficient, but she is also very detail oriented and made sure everything was done quickly, efficiently, and comfortably. I have my next appointment for the other side and I can say I have no anxiety whatsoever knowing my hygienist is amazing!
I just want to give a huge thank you to Robyn who did my deep cleaning. She was amazing. Not only did she make me feel great, she made sure I was comfortable and told me everything she was doing. I am looking forward to my next cleaning by her! I will definitely be coming back and sharing my experience with others. Thank you again Robyn. -Bianca :)
I went in for a crown and it was very easy and painless. Really happy with how it came out!
Dr. Rosario was amazing!! Highly recommend.
I recently had my teeth cleaned by the amazing Florivette for the second time this year. She is very outgoing, professional, and gets the job done effeciently. Book your appointment with her now! @Florivette
First visit after several bad years at Aspen. I couldnt be more pleased. Cheryl and Nick at the front desk were so friendly and helpful, even making repeat calls to my insurance company to sort out a glitch. Fiorivette was my hygienist and she was so thorough and gentle. Dr Timimi was amazing. She went over everything with me and explained everything so well. Such a great experience. I think I have finally found a good dentists office!
Overall amazing experience at gentle dental, the staff was amazing, Raji really took care of me and made me feel comfortable and also Florivette is amazing hygienist, the experience was great!!!!!
Roua Al Timimi, DMD was the best today, 8/6/20 she explained everything that was being done, what to expect. Roua made my visit very easy, especially since I was a little upset that I wasn’t told they had moved since my last visit.Thank you Roua for saving the day
This is a great place to go take care of your teeth. The team was very professional examining and providing with solutions by priority. I had to do Veneers and Dr. Roua Altimimi did a great job with her assistants Souki and Raji, I felt that I was in good hands. All the people here were very gentle and kind to me. They explained very well what was going on. Thanks to Dr. Roua Altimimi and her staff ..
Robyn Bayles can be described as a legendary standing hygienist. In addition I have several sweet teeth, she does a fantastic job. Highly recommended.
Ive had some trouble here but Dr. Lakkis is incredible