UpdateDont bother calling if you have an older system. Tech came out and looked at my lennox and scratched his head. Said he would look on line for automatic pilot switch. Calls me up and says discontinued. I found one on line within min. He suggested replace unit. Yea right dead of winter 5° Im going to buy the $200 part. Tech couldnt even figure out how he took my filters out. I ended up putting them in myself. $128.50 charge for their Tech doing absolutely nothing.UpdateAfter writing a letter to the company about my experience with them, Nick the owner called me personally on the phone. We spoke about what happened. He decided to reimburse me $112.50 for labor. After speaking with him I feel he is a stand up stand out person and business owner. Not too many business owners like him. Thank you Nick!
Great little expensive but great work and friendly nick is good boy from a awesome family
They came and put freon that isnt technically safe or legal to use anymore in my ex girlfriends a/c unit. She called them up initially and I had to sign the paper for her since she was in the shower getting ready for work and the tradesman was trying to leave. Instead of going to her (and she is the homeowner as well as the person who called them) they came after me for it despite the fact that my name wasnt on the house, or any bill etc. Since I had just moved there at the time and was between jobs. Threatened to mess my credit up in a letter simply because I signed For Her while she was in the shower and I guess she stiffed them after the fact. So now Im out nearly 300 dollars because they dont have the common sense to go for the homeowner and person who called them initially. Very uncool and very sheisty business practice. Hesitate when you call these people, because they will try to screw you.
Great customer service and Professionalism in my experience with Robby. Made sure I was informed and understood what occurred and how to correct it. He went above and beyond to help make sure that the unit was in good working order and was very respectful. Id have Robby & team come assist us again anytime. Thank you for fixing us up!
Very professional people. They installed a new furnace for me 2017, and have done service work too. Quick response time. 5 stars!
Anyone out there needing a new a/c or furnace or work done on your existing unit...give Jeff Riley at Elam Heating & Air a call. I called him cause my air wasnt working right and he sent a technician right out. The technician was very nice, knowledgeable, and thorough. They got it working right in no time and saved the day! Thanks Jeff and Thanks Elam! Highly recommending them to anyone!
Robbie came out yesterday to fix our AC and perform the fall check up on our furnace. He arrived on time and did a wonderful job.
They are friendly and prompt and their yearly service agreement is definitely worth having
Always friendly and do a great job!
Never showed up to give me a price on a furnace.
Good people