I signed my daughter up for summer camp and was told all the weeks was available. I didn’t hear anything the first day of camp so I called and was told my daughter doesn’t have a spot for the first week and she also didn’t have a spot for 2 weeks in July. Now I have to figure out other childcare options for those weeks. The reason for me signing her up was because I have to work and I thought this place would be legit. This is the first and last time I will be using them for childcare. Y’all took my registration fee knowing y’all didn’t have all the weeks available, this is a big inconvenience and this is unacceptable.

Great Y everyone is nice

Not really likeing the way the therapy pool has changed so drastically after the new year with no warning. At least give us a warning in advance just like you want us to give you a heads up if we have signed up to come and for whatever reason cant. You want us to give you a call or go online and cancel our spot.

I had a great experience when I went there to register. The front desk staff were very professional and helped guide me through all of the information I needed to know. As well as they let my 4 year old go play so she didn’t have to stand there through the registration process. This gave my daughter a chance to socialize with other children and understand she is going to have a fun time at this new place. Everything was clean and I was very pleased with everything in all.

I love this place. Excellent programs for kids!

I came in on a guest pass to play basketball with my friends and was told the only way I could play was to purchase a membership or just shoot around. I wanted to get a feel for the gym before I purchased a membership for my family. Hopefully this rule will change soon for future guest looking to become members.

Very happy working out here. Very friendly people. Very friendly front desk people always helpful

Quiet and friendly atmosphere, clean and modern equipment. This place has an old school feel. Go here if you are looking for a place to work out that is not very busy. Membership price is really good

Welcoming Professional Staff. Enjoyable Classes with excellent instructors. I’ve learned the correct way to become fit. Great opportunity to meet with friends.

I enjoy working out at this location, the fitness center has everything I need. The Suna is outstanding they have both dry and steam! The staff is friendly but the atmosphere is somewhat unprofessional. The locker room are not keep very cleaned. When you notified personnel at the front desk about issue in the locker room, cleanliness, bugs, towel dispenser they never reply. They have to many young people working. Management needs to come out of the office!

This one its on high street is small but the people are awesome the the building is so clean.

Fantastic YMCA. Definitely older crowd, which is nice. Private hot tub without children is a plus. New stay and play for parents is a good add too.

The Portsmouth YMCA is one of the best YMCA’s in Hampton Roads. It is always clean and the staff are great! They have two indoor pools (an aqua therapy pool and a lap pool), a great closed-off free weight area, a decent cardio equipment section, an array of assisted machines, and basketball courts. They also have aquatic and fitness classes to accommodate everyone’s needs. And I must reiterate how clean the entire facility is. It is refreshing visiting the Portsmouth YMCA.

Very nice layout! Alot wonderful activities for all ages!

Portsmouth Y is good...friendly staff, good workout equipment, hours of operation are great!

There is a big older man that offered to stretch me when I first started working out there. He always tried to talk to me when I was working out and he often stares from a distance. Its sick. It makes me feel really uncomfortable. Thats when I started going to the workout class at 10:30. I love all classes at that time and the instructors are great. Most of the time the staff and other people that go there are very kind and friendly. Other times I feel that I am treated inappropriately. I am often talked to as if I do not comprehend English. I am also young ish (28) compared to majority of the people that go here. I think that plays into how they think they can treat me. One lady(78 year old) started hitting me. She was sassy and said it was playful and seemed to be friendly but it was very odd because she didnt hit anyone else. Another time she started yelling at me because she said I stole her workout mat. I did not take her mat. Another time a different older woman started trying to tell me that I needed to move my water somewhere else while we worked out. Again she didnt tell anyone else to move their things. She was talking to me very slow and loud as if I didnt understand English. I filed a complaint with this YMCA but nothing was done. I truly dont know what could be done about that though. I hope this helps anyone looking into becoming a member at this YMCA. Youve been warned.

I am so lucky to have a membership there, the Zumba instructor Zan is the best. The class is so much fun. Front desk people are so kind. I always feel welcome, you did a wonderful job remodeling, its fresh and clean all the time. Your housekeeper really earns her money. See you all soonMERRY CHRISTMAS TO ALL

The In motion Physical Therapy location there is wonderful. The staff is very educated and polite. All of the therapist help each other out. Nice receptionist

Love all the options they have compared to my home place YMCA such as stream room, Sona, therapy pool, and hot tub.

Its like an old friend. Comfortable wether you go daily or once a month.

This facility is the best of all YMCAs in our greater Hampton Roads area. I enjoy the helpful clerks and trainers whom assisted me with fitness tips and also treasure friendships with other active members.

I am hoping to be able to change my review in a few weeks but had to share my experience with others. It took this facility three weeks to change my membership from Blocker YMCA (which I loved), to their facility...even though two years ago, it only took Blocker one day to get me set up with a new membership. I was sent home TWICE by this facilitys front desk staff because they couldnt help me..This last time I even left, and then called from the car to speak to someone else and Erin got on the phone and straightened the issue out. The front desk associates didnt even ask her to come assist when I came in to sort the issue out and were content to send me home with no answers. I am still giving this facility a chance, because I believe in the Y and I love working out in a family friendly environment, but I hope they retrain and educate their staff on how to deal with member issues that arise. They should look to Blocker as a model on how to deal with internal questions and issues.

Silver Sneakers Program is going to be fun..nice pools and people..

I really want to love this YMCA Ive had such great experiences but they kept double charging us and then their prices were so high to begin with but they had great amenities and they were really nice

I love the Y I love the trainers Keana shes great and I love that bonsecours is connected there

I love this ymca because its smaller and cozy, not to mention nice and quiet. The machines are not really old imo, theyre easy to figure out. I like how theres one little room devoted to the easier strength training machines, the whole layout is very nice and convenient. Im in my late 20s but i so much appreciate the older crowd that comes to this gym, Im just starting my workout journey so i dont really feel intimidated among them. Unlike other gyms that are filled with younger, super hot people who are probably judging me. But i digress...The only thing keeping me from giving 5 stars is some of the people at the front desk. They dont really greet me, Im ignored when i walk in until i talk first. No one asks how they can help me. Im not gonna call out anyone specifically, but there is one person in particular who makes me feel like i dont belong there, they are very curt with me and wont look me in the eye, nor will this person smile at me even after i smile at them.But i give the gym and atmosphere itself 5 stars all the way.

I love my times at the Y!!

I joined the Y about 3 or 4 months ago. My membership was 55.00 whopping dollars a month and i was ripped off. Upon my first visit the guy at the desk assumed that I was pregnant and asked for an emergency contact in case I went into labor which was very offensive. The Machinery is very old and out of date. The staff is not very friendly. And the first time I went in the pool I got sick. The next three or four times I went to work out the pool was always unavailable. I tried to cancel my membership gave them my notice and they continued to take the money out of my account. This is the worst gym Ive ever been to in my life and I will never do business with them again. I went to one Life Fitness they are amazing very friendly.

Thats My Y to get a good sweat...plus the ladies are friendly and sociable...

Good gym,after care and child care not the best.

I love that its small. The staff is friendly, and its clean, plus the baby to helper ratio is small in the nursery. Two pools, hot tubs and saunas in the locker rooms.

Best after school care

Thanks for your wonderful staff. Ginny, Anne, Vikkie . Love you ladies. Btw the facility is getting better and better.

Clean, friendly, & quiet. Great place for the entire family.

Water fun to get in & the gym is great

Looks very clean and everyone was very nice.

There is so much to do. it was great to see all people welcomed, young and old, culturally diverse.

Great work out, first class pool, ln door/outdoor, sauna, steam room, many classes.

Nice facility, go there when visiting the area.

Went in to start up a membership and 5 months later it still isnt finishedAnd the female staff argued me wheni told get she didnt know what shes doing

Nice atmosphere friendly and accommodating staff.

Friendly staff. Great place for the entire family

Friendly staff. We love the preschool programme that our daughter is in, teachers and great, really caring.

The facility is amazing and the staff is super! But you should know that this Y is not connected to any other Y.

Great Gym. Everyone is so nice

Great recreational place for the entire family

This ymca sucks I joined greenbrier ymca they where good. i started going to great bridge Y and they where great but this Ymca is less then a mile away from my new resident and it is out dated. You spray a paper towel with disinfect spray most ymca have wipes. Machines are old limited space in all areas except for gymnasium this is actually the best part of gym but the young boys hog that. I can say that the old people here seem to love it and its cool to see them still getting it. if your old this is perfect y for you. They cant scan you in with cell phone app they have to touch my phone an manually enter it. Staff isnt as friendly as greenbrier or great bridge. The Taylor road Ymca is 3 times as far as this one but if I want a good work out with up to date machines this where I go this Y is more so if I just dont feel like going but its so close I have no excuse to not go.

Friendly staff and clean locker rooms. A lot of good group exercise classes.

Great child care friendly staff

A good place for familys

Nice facility and friendly helpful staff

Fun classes and great childcare available

Clean, well-organized, good clients

Just tried to bring my kid with me to the Seacoast Family YMCA and was told kids are not allowed. What?

Great place.

Stay away from swimming classes at this center. Mrs. Lockie has no idea of customer service.

Family goes here all the time!!!!! Kids love it!

Great facility for the community

I recommend the YMCA to everyone!

Because this is where I work out at

Dont plan on getting a welcomed experience if youre a member of a different YMCA. Supervisor by the name of James was extremely vocal in his address towards my family that we are guest here from Taylor Bend YMCA. How can they run a business and claim they honor other YMCA memberships but then treat their Outside YMCA members like theyre an inconvenience.

Great place to workout

Atmosphere is great

Great family place

Been a member for over a decade

Excellent

Great location

Great place

Good service

Very friendly environment.

People are kind

Unclean pool

Great

I am fascinated by everything, many well-sophisticated swimming pools, a variety of things to do. I am fascinated by my YMCA gym.