Greatly reviewed gym but unprofessional & unwelcoming.I showed up at this gym and no one was at the front desk. I contacted them via email, and they were super responsive and willing to set up an appointment. They were not able to meet the same day, but agreed to meet the following day. On the day of the appointment, I wasnt able to make the time because of an urgent request from my job. I let the owner know before the appointment. I asked if the appointment can be rescheduled to an alternative time or ANY other time that day. Response was sorry that wont work busy day today. The owner did not suggest any alternative time for the following day or try to accommodate at all. I voiced my concern about their customer service, and I was bullied by the owner, who kept reinforcing how his gym is private/exclusive. He also told me he feels bad for me because I let him know that I will be sharing my experience in online reviews. He couldve easily suggested any other time that works with his schedule and taken my feedback about his customer service to try to improve but decided to continue bullying instead.In short, the owner was not welcoming. I was very excited to get started with this gym, due to the incredible online reviews they have but was very disappointed by the bullying.
In just 2 months I’ve had results! I feel amazing and truly supported by everyone that works there. The trainers are top notch and truly care about you and want to help. I would recommend this gym to anyone who wants an awesome and hardworking place to workout in! From fitness, nutrition, cleanliness, equipment and energizing vibe — you’ll be hooked!
The trainers really walk the walk when it comes to fitness & healthy living! Nice variety of equipment from machines, cardio to platforms with bumper plates. 2 showers. Very clean space. Highly recommend.
Best gym on Aquidneck island hands down. Good atmosphere, good people, great facility.
Hands down the best owner, trainers and overall gym / fitness center experience on the island. I moved here from Boston in March, for quarantine and haven’t left. I found BPC online, been a member since the day it opened and love it, 10/10. I am a life long gym user including BSC and Equinox and the BPC is my favorite because of the people, experience and personalized attention.They have keyless entry so you can work out on your own time, 5 AM to midnight, music is great and any of the trainers are always there to help, answer questions or push you to work harder.I train with the owner, Jeremiah, who is the best all around trainer I’ve worked with to achieve results both mentally and physically (going on 6-8 different trainers over 20 years). Can’t be happier with my decision.In closing if you like to workout, like to get results, like to be treated like a friend not just another member and like to be around real quality people give the Bullfrog Performance Center a try. You won’t regret it.
Dr. Matt from Strength and Sport Physical Training is top notch! If your looking to feel your best reach out to this team, for sure!
Awesome