Ive taken my car to this place twice, and I was disappointed both times.Each time they:*Neglected to inform me of price/costs of service and tests.*Neglected to get my okay before performing a test.*They charged me twice for one test which was taken care of at time of checkout, but it felt deliberate and not by mistake.*Neglected to properly diagnose the issue.*Failed to fix the issue.For the prices that they charge, their service level is subpar. They performed a test on my electrical system and told me everything was fine, but the issue persisted.I would expect any mechanic to be upfront about pricing and services they can provide before they perform the work.If someone were to ask me if they should take their care to Expert Auto Repair, I would have to say, No.I dont feel that I was treated fairly at the business.

The folks here are very kind, fixed my blunder and did it in a timely manner. A previous reviewer stated theyd send their mom here. I cant think of a more flattering comment. Send ya momma here

Took a van there that needed some work. They were polite and super professional. Nice and clean customer area and the repairs and tune up to pass DEQ was done quickly. Cant say enough about these guys!

These guys came highly recommended after another company failed twice to diagnose the issue. Called and got an appointment the next morning, took it right in diagnosed and repaired an hour quicker than they told me. Friendly staff, great service, overall great experience. Thanks guys and by the way.....LETS GO OS

Both times I used Expert Auto my car was left with negligent sloppy repairs. The first time after getting my serpentine belt replaced my car died in the middle of an intersection. Giving them the benefit of the doubt I gave them a second chance. After an axle replacement, they failed to attach my wheel correctly and my wheel collapsed on the highway. They are lucky no one was hurt but my car was destroyed. They took no accountability. Never will I recommend this place to anyone.

I stumbled onto this shop on Google. They gave me the best deal in town for a synthetic oil change. They beat it all the Jiffy lubes that over charge you. They did not try to sell me Anthon more than what I went there for. I will be back for all my mechanical and maintenance needs.

Steve and the guys did a great job on my truck. They were up front about what needed to get done, were fair priced and didnt try to upsell me anything. I will definitely be back

The services here is so great fast and trust worthy

Awesome shop, honest and top notch.

Always friendly and works with your schedule.They are open on Saturdays too!

Hello everyone. Im just a country guy who likes to work on my own vehicles. These guys are who I take my Sequoia too. Absolute professional work. Would not hesitate to send my mama there! Listen, dont even mess with the other guys bring your auto here and you will never have cause to go anywhere else. Period.

Called because I needed a set of tires mounted and balanced. They said it would be $40 a wheel, called around and the highest was $20 at Discount tire. Was looking forward to doing business at a local shop. I can only assume that all their services are overpriced. At that price I’ll just go somewhere else for me auto repair needs.

I brought my car in for an alignment and they had it done in a couple of hours! Great customer service from the phone call to make the appointment right up to when the gentleman handed me the keys. My car doesnt rattle anymore when I go over 60mph😃. Thank you so much!

These guys were great, found my problem and fixed.

Took my ‘94 Corolla there for a serpentine belt and they got it done exactly when they said they would and at a great price. Professional and friendly staff I’d trust them with all of my vehicles.

I just want to point out the extraordinary customer service I received from this establishment. Although, after my experience, I am convinced this is the norm for them. It all started on Saturday, where I took my vehicle to a tire shop to have my tires replaced. Upon the inspection of the last tire. It was determined by the tire mechanic one of the lug bolts were cross threaded and that the only way to remove, was to replace the specific thread. Mind you, I have no experience with this type of mechanics and being this was a weekend I had no choice but to leave their shop with a spare doughnut tire that had on lug but stripped. I left the tire shop frustrated and began my way back towards the hwy wondering how I was going to approach my new concern. At this point I notice Expert Auto Repair and a made a U-turn. As I entered the parking lot I recalled thinking, more likely I would receive the same information as the tire shop explained to me. However, I was wrong. Every staff member greeted me and from the start had a can do attitude and was able the remove the lug without stripping it further and had me on my way in less than 30 minutes. I personally want to thank ALL of you going above and beyond. I hope my review encourage others to bring business your way. You have definitely earned a new customer today. Thank you very much!

Best auto repair in Portland. My daughter Jackie tells me they are the best.

Best repair shop ever. Honest, friendly, and have gone out of their way to help me in a pinch even when they were slammed. Really affordable as well. Can’t say enough good stuff about this shop.

Super great, friendly service and very fair pricing. They let you know before doing anything and are happy to answer questions. I switched from a local dealership and have saved a fair amount with every visit. Going back for sure.

These guys are amazing, I cant believe I havent left a review earlier. Ive been taking my car here for years and theres nowhere else Id rather go. The service is fantastic, they do excellent work at fair prices, and above all they are extremely personable and trustworthy. I recommend them to everyone. It feels like having a trusted relative look at your car, I feel very comfortable leaving my vehicle in their hands! Thanks guys!

Jean is not only a kind, hardworking and honest shop owner but also a gentle soul that has provided me guidance in my non-car related questions as I have visitor over the years. Fun fact, he is a talented rock climber and has incredible stories from camp 4 (hence the name of the shop). Thank you Jean for always supporting my climbing, my career and for patching up my vehicles as I stumble into things for a decade.

Friendly and honest folks who do good work!

From my first phone call, Curtis was polite, patient and informative. I decided to take my car there for an oil leak. Whereas other mechanics might have exploited the situation, they assessed it and informed me that it was just a minor adjustment, not a huge charge. On top of that, Curtis informed me of other potential needs and allowed me to make a decision through answers, no pressure. All communication was timely, courteous and informed.When I read these reviews, Im looking to find out if the shop is honest, friendly, knowledgeable and thorough. I highly recommend them! Ill definitely be returning!

Best, most friendly shop around. These guys rock.

Love these guys. Have used for years. They are honest and fair. Prices good. Stand behind their work. Excellent service. Wouldn’t take car anywhere else. Steve and Mike the BEST!

Love the service and great atmosphere. Thanks

Love this place. Always honest and friendly. Wont go anywhere else.

I started coming to Expert Auto after a union friend recommended them to me. Theyve become my regular mechanics and I am very pleased to work with them: always efficient, courteous, and very upfront with costs. The prices they quote me are usually right on, and theyve never tried to up-sell me something I dont need. Ive been burned by going to other shops, but Expert Auto has definitely earned my trust and repeat business.

These guys follow through with great work, and handle a surprisingly fast turn around time. Great independent shop!

These guys are great. Always honest and do great work

I used to have my van and car worked on there when it was Adys, I live very close so I decided to make Expert Auto Repair my local Auto repair shop.Ive been there twice. Once when it opened and today, I needed a headlight bulb replaced in my Subaru Crosstrek. I dropped by there to make an appointment for tomorrow. They did it right then and there! I was out of there in about 10 minutes and they charged me 1/2 the price of what a Subaru dealership would have charged. Curtis, Steve, & Bruce seem really professional and capable auto technicians. I asked Curtis about misc. other prices (oil change, etc.) and the prices sounded very reasonable. They are a locally owned business, and I like to keep my money in the local economy. I am going to keep then as my auto repair shop for my car and van business vehicles.

Got me in on the same day (on a Saturday!) for a pre-purchase inspection. Car turned out to be a lemon :( but the inspection was extremely thorough and saved me a huge hassle and headache in the long run. Would return in the future. Thank you!

I spoke with mike on a wednesday and he got me in on friday!!!, When i dropped my 2002 chevy trailblazer i spoke with steve and he was friendly and asked what was wrong ..they had it done by 1:30pm and i dropped it of at 8am...when i have any problems i cant handle i trust other this shop and the whole crew...thank you so very much.

As someone who spent 30 years in the automotive aftermarket, Ive learned that the experience one has with a particular business, whether it be an auto parts store or repair facility, can have as much to do with the customer as with the supplier of goods and/or services. My own experience, both as a supplier and as a customer of Expert Auto Repair, has been nothing short of excellent. But of course, each person will have his or her own viewpoint. My family, my colleagues in health care and numerous friends and acquaintances have all taken their car woes to Expert Auto Repair and have been thoroughly satisfied. And the truth is that, given modern technology and human limitations, one is bound to make a mistake now and then. No professional is exempt from this inevitability. The important factor is how ones supplier deals with unexpected problems. Again, the people at Expert Auto have bent over backward to make sure that everyone I know has been satisfied with their overall experience. And this must not be limited to me. Any cursory examination of the Yellow Pages or the Internet will show that independent auto repair facilities are disappearing. The ones that remain stay on top of new technological developments and treat their employees well. To me, that describes Expert Auto Repair.

Expert Auto is one of the better auto repair shops in town. Ive been doing business with them for 10 or more years and have always appreciated their quality of work, prices, and ethics. They have never attempted to sell me anything I dont actually need.

Reasonable and Honest

These guys are great. I arrived with my vehicle at my appointment time, was greeted promptly and professionally. The mechanics looked over my car and called me within the hour with an estimate. They worked quickly to get my car finished so that I could make an afternoon appointment. When I arrived to pick up my car, checkout was quick and friendly. Thanks Expert Auto!

Ive been going here for 14 years and have had nothing but amazing, honest straight up service. I recommend to everyone I can.

If there were more stars, this joint would definitely get em! Brought my 2000 Ford F150 in for a squeak & squak once-over. Friendly and honest service that speaks to the layperson! Steve was awesome! He helped me weigh the dollars and SENSE aspects of putting money into my ol gal. For the first time, probably ever, my bill was significantly less than I had anticipated. This is good-feel place, with good-feel people that arent just out to make a dime. I couldnt recommend them any higher! Thanks guys!!

They did a great job. Fast, good prices. Easy to talk to. I highly recommend.

Super friendly and amazing staff

Great service as always, have depended on this shop for over a decade, for both old cars (66 & 67 Ford) and new. No surprises, just good work at reasonable prices.

Best shop in Portland. I have taken over six different vehicles, domestic and import, here over the past 12 years. The service is always fantastic. As with all troubleshooting & repair not everything goes 100% perfect every time. But when something isnt quite right they will continue working with you and your vehicle to make it right.PS: The one-star reviews are lies.

Pro shop

Honest and fair pricing. Steve remembers my name and gets the job done right. I trust them with all my auto repairs from flat tires to oil changes to pesky check engine lights. They even repaired a flat for free once for me. Great people, great service, and a convenient location.

Everything promised was done. Came slightly below estimate. Quite satisfied. Helpful staff.

They are totally awesome! I had to get my car checked and they were able to get me in the next day. They are super friendly and are honest about the repairs you need.

You have got to be kidding me.They always charged so little that I thought Id found a great place... until I realized that they werent actually doing work they said that they had done. Was told that a ball joint was replaced when actually they had merely greased the old one really well, making it SEEM new for a while. Was told that problems I had on my older vehicle could not be fixed, which turned out not to be true. Was told that I needed repairs which I did not need. The list goes on.If you want to pay a reasonable price for service you dont actually get, this is the place.

Great service! Estimate was only about fifty cents off final bill. Service was completed quickly and things have been great since. Ill call on Expert Auto again

My husband and I came to town for a visit and our bikes needed to be adjusted because the seats were still loose. The fact that we were able to go in and be helped by a mechanic during his busy day on a Friday was wonderful. I would recommend them on service alone.

Great service!!

JACKPOT !! After a long nightmare wending my way passed many bandits I discovered Expert Auto and Mike. The most honest fair and reliable auto mechanic ever. It is such a relief to know now that I have someone I can trust to take care of my 1986 baby with 40,000 miles on it.

After dealing with the dealership trying to up-sale this and up-sale that, Im so happy to find a place that doesnt try to sell you repairs and items that you dont need. The staff respects your time and makes recommendations on repairs you might need in the future and are always friendly.

Car died on my way to work and they were the closest shop to me. Got me in immediately. Fixed the problem and was on the road in an hour! Friendly and professional! Loved the mom and pop atmosphere! And they had candy!!!!

If you want good, honest service then this is the auto shop for you. I dealt with months and months of frustration because of AAA battery service (or lack of service), but Mike at expert auto took care of me.

We have been going here for about 6 months and so happy we found them. I was having an issue with my power steering and told them what was going on. They told me to bring it in and they would look at it. We came in and told them I had a strict budget. As suspected I needed a new psp. Wasnt surprised at all. Steve was great he got us in that day and fixed it immediately. He even quoted us a price but when the work was done it came out to be cheaper. Then a few months later I started having issues with the power steering again. I diagnosed it myself and was going to just change the part out myself (it was a different piece of the power steering pump. So it wasnt covered in the warranty) well the way my car is built the piece was in a bad place so I couldnt do it myself. Called EAR and told them I had the part could they install it for me. Mike said no problem bring it in. When I bought this car I had known of the issues wrong with it. So when I brought the car in to get the part put on I asked Mike to put us together a complete quote to fix things he found. Everything I knew was on the list and nothing more. He gave us a great quote and I couldnt have been happier. While he installed my new part he also agreed to fix one of the wheel bearings. It took less time than expected which lowered the cost as well. Unfortunately when we got the car back a few hours later my steering wheel started acting up. Called Steve and told him what was going on. Thinking the worst (more money) I brought the car back in. Mike fixed the problem. One of the power steering lines was loose and just needed to tightened. Every time we come back here they exceed our expectations. I will never go anywhere else. Friendly, professional, and great work.

Quick service and decent prices. really nice people

How great is it when someone exceeds your expectations and comes in under budget. Good job guys!

Steve and Charles are the best. Bruce be okay.

Friendly, Honest,Communication about work.

Good guys. Fair and honest.

Doing the right kind of business... Ill be taking my Tahoe here when I need repair

I take all my vehicles here. I have had nothing but amazing service.

Just quoted me $1,000 plus or +/- $100 to change the timing belt on a Neon. A preposterous quote. If I were you I would shop around.

Great service, nice guys and very trustworthy

I limped in with a sqooshy tire near closing time and they could not have been nicer.

Honest work for fair prices!

Great mechanics

Competent, trustworthy, the only mechanic I need

Love the staff