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Battery Specialists Inc
11207 SE Powell Blvd, Portland, OR 97266, United States
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Battery Specialists Inc

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Gr
Review №1

Need a great battery head over turn in the old one and go home with a great new one with a warranty, great service and friendly

Ho
Review №2

They have always gotten me in right away and gotten whatever I needed fixed, efficiently and properly! I have gone there over the years for everything from new starters to new batteries!

sa
Review №3

My battery wouldnt hold a charge, they checked it to make sure of the problem, and changed it. Hard to reach spot on my Chrysler 300, after a lot of sweat equity and consultation with the senior specialist they succeeded!

Te
Review №4

Excellent service. Quick diagnosis and job well done. Thank you

Ta
Review №5

These guys were honest and diagnosed the problem which resulted in a lower charge. They could have not said anything, but instead were helpful and honest which goes a long way. 100% recommend.

Da
Review №6

I buy most of my batteries from there Youre pretty reasonable

Ch
Review №7

Great price on car batteries.. Recommend them over other outlets that sell batteries.

Ke
Review №8

They took good care of my husband with his alternater Superior customer service

Na
Review №9

These guys stood by their work.Had an alternator that was rebuilt by these guys that stopped working a year and a half later. They looked at it fixed it and didnt charge me a penny. Thats rare nowadays. I would recommend.Thanks guys keep up the excellent work. - Nathan

Pa
Review №10

After having a same name as the owner issue, we contacted each other and he was great to speak to an very polite and understanding. I would definitely do business with them if I still lived in the PNW.

Mi
Review №11

There was great guy that works there that 7 foot tall didnt catch his name but hes been there for 11 years hook me up real good thank you from the White Mike Michael Jackson

Ri
Review №12

In and out within 15 minutes. Great service. Highly recommend.

Da
Review №13

They hooked me up with a new battery fast.

Ty
Review №14

Great prices on batteries helpful people

do
Review №15

The owner Joe, he was an awesome guy and really helpful! Great service and knowledgeable too. I was in and out in 20 minutes. He even asked me to come back with updates on the truck Im working on.i will for sure be back. I ll remember stickers for my YouTube channel doin stuff drinkin so he can see the work on the truck.

Fu
Review №16

Needed a battery replacement within 5 minutes i was on the road great and fast service.

Ma
Review №17

These guys took care quickly and for a reasonable price. Will definitely be back.

Co
Review №18

Best place to swap out your battery. Low prices and good service

Ka
Review №19

Ive been buying my batteries from these guys for decades. Theyre always helpful and nice, and never try to sell me when the batteries are still good.

Ro
Review №20

Great service friendly people 👏

me
Review №21

Outstanding service. They installed an alternator in less than an hour and had me back on the road!!!

Ty
Review №22

Quick, easy, best prices hands down, knowledgeable staff. Not the most beautiful place on earth but I came for a battery. Would definitely recommend

No
Review №23

I wont ever patronize this local business again - in my experience they are dishonest, and they are thieves. Approximately 2 years ago I was tasked with replacing the battery in my Aunts 2002 Toyota Camry- I went to the battery specialists store on 112th and Powell blvd because they are nearby, and I was trying to support local business. I requested their highest quality new battery, as I did not want my Aunt to have any trouble on the road; price was not a consideration, and I told them that. I purchased a battery from them at that time, and they told me about the 2 year free replacement warranty, and prorated for 60 months. At the time of sale I was given a hand written carbon copy type receipt with no written documentation of the warranty, or warranty policy; naively I assumed that since the battery had the Battery Specialists logo in huge print across one side and the top of the battery, and the manufacturing date stickers were plainly visible, AND I punched out the purchase date tabs on that sticker before I left the store with the new battery that if warranty was needed, all the relevant information was right there. What a joke of a battery. It seemed to crank the car over slowly from day one. About 6 months later I got the call from Auntie that her car was not starting. Upon investigating, the battery was sitting at almost 9 volts. Auntie admitted that she hadnt driven or started the car in about a month, but a quality battery shouldnt have died in month. I used my Fluke multimeter to perform an inline parasitic amperage draw test on the car after charging the battery overnight, and it was/is fine- the car is only drawing like 15 milliamps when sitting. I also verified that the alternator was charging appropriately, and it was/is- 13.8 to 14.1 volts engine running. Since then, I had to jump start her and charge the battery two more times until last week the battery simply would not take a charge. No problem I figure- this is what warranties are for, and bad batteries occasionally happen. I removed it and hauled it back to the shop, not even thinking about the cheesy reciept from the day I purchased it. Well, these guys didnt care about anything else. Without that I was told, no warranty whatsoever; their premium battery with the manufacturing date and purchased date stickers clearly visible is worth nothing but a core to them. Its not like the battery was some different brand, or the cheapest bargain model or something- it obviously has their logo and the two stickers from the factory with a 2019 date on them. No reciept, no warranty. They were quite condescending, or rude as well. I asked them one last time if they would give me ANYTHING towards a new battery, not even asking for a free replacement, as was mandated by the stated warranty. Nope was the answer, so I told them Ill go elsewhere and they just permanently lost a potentially good customer forever. I went to Les Schwab and got Auntie their 84 month battery; and even though Im certain I wont be needing it, they dont play games with warranty service when something is wrong.Edit/ Addendum; clarification after seeing owners response: regarding the manufacturers date code sticker, I am referring to the small, round, color coded, date of manufacture sticker placed on ALL lead acid car batteries, in this case it was on the top of the battery case. This is important, because it could be used to pro-rate the battery value towards a replacement in a worst case scenario, such as a customer not having the purchase receipt. Obviously this favors the retailer as the battery obviously would have been purchased some time after it was made, but it at least establishes the earliest date which a prorating warranty could be honored in the absence of the exact date. Second, I am referring to the other sticker present on the majority of car batteries, usually also on the top of the battery case which consists of a punch system calendar which the retailer is supposed to remove the appropriate tiny round date stickers ( punches) for the exact date of purchase.

Jo
Review №24

Sell your old, used car batteries here!

Ri
Review №25

Excellent value . Very professional

Mi
Review №26

When a Napa employee tells you to check out Battery Specialties Inc you know they got a good thing going. The service was fast and friendly I got exactly what I needed and I was on my way.

Ed
Review №27

Great place saved over 80 bucks here with five year warranty on New battery car runs great again.

Le
Review №28

Very efficient and quick. Recommend highly

Gu
Review №29

They buy batteries and let individuals come inside to complete there assignments

Bl
Review №30

So when I walked in I was Immediately Greeted with respect and for the amount of money had at the time they didnt laugh they took the time to help me find a battery in my price range and they were really helpful i would recommend them if your on a budget and need help they take the time out to help but Ive only been in once so any future stop by i will update and let you know how it went

Ri
Review №31

Reconditioned battery $40 to replace the one I bought from them 4years ago.

Da
Review №32

The guys are awesome at Battery Specialists Inc. They are also very reasonably priced for New or Used Batteries. Highly Recommended.

Wi
Review №33

Always a good experience. Quality products and service. Highly recommended!

Na
Review №34

Always have what youre looking for

Ro
Review №35

These guys are amazing!!! Refurbished battery with a 40 month warranty for $40 bucks? Yep!!! Bought 3 batteries from them so far and each one had been stellar!!!

Ke
Review №36

Ran in here to exchange a dead battery and I was in and out within 10 minutes. Service was quick and the price was very fair. Appreciate the quick help and service!

Al
Review №37

Fast efficient and well priced would recommend

Da
Review №38

They were so fast changing my battery and pointed out a ground wiring problem that I could fix. Wouldnt go anywhere else for battery and alternater service.

Va
Review №39

I got awesome service when I got there from start to finish!!

ju
Review №40

Family & I have gone here for years and it is a great savings and quality with an awesome warranty. If there battery goes bad u can turn it in and ur car probably has a phantom draw, Which means ur car is eating up battery while its off for some reason/ or ur alternator is bad. They will help u out and have great prices and quality new and used batteries anyway, even if its ur cars fault.

Ka
Review №41

Great service. Have been here twice with engine issues and the staff helped to diagnose and fix it fast. Thank you for your consistency.

Ed
Review №42

They know what there doing thank you

Br
Review №43

Ive been buying my batteries and alternators here for at least 25 years. They will always be first choice because the prices are good and the service is great! I have purchased many refurbished batteries here and all but one time they lasted longer than the guarantee. The one time it didnt they replaced it free of charge.

Se
Review №44

Great little shop for all your auto battery needs.I have been here a few times, they have both new and used batteries for sale. I purchased uses batteries 2 times, they give 40 month warranty on the used batteries.Only reason for 1 star off is the place looks little old and run down. No issues with the service or their products.

Mi
Review №45

They buy my old batteries laying around at the shop. And always fair on there battery prices . Highly recommend.

Ke
Review №46

Great value service they really know what they are doing

Ja
Review №47

Fast service but price was only $8.

Ga
Review №48

Very good deals on batteries and they even test your old battery to make sure you need a new one and have a 40 months store warranty on their used batteries.I highly reccomend this place!

Ed
Review №49

They have always been honest and skilled since I first did business with them in the early 1980s. Prices are, and always have been at least competitive, often cheaper than the competition. They have an on site workshop at their store on SE 112th and SE Powell Blvd, and they can pull a bad alternator or generator, disassemble and repair it on site, then reinstall it, all usually while you wait, and often for cheaper then you can buy a brand new one. They also guarantee their work and their guarantee is good, as I have had to take something back a couple times over the last 30+ years Ive done business with them. They always verified the unit was bad, but once verified, then cheerfully either fixed or replaced the item as was appropriate. I have used 5heir rebuilt 12 volt automotive batteries for decades. They are WAY cheaper then a top of the line battery

Au
Review №50

Only place I will go. Great warranty’s, and prices. All the guys there are super helpful and know what they are talking about. Anyways go out of their way to make sure I have everything I need, and that everything on my rig is properly installed.Five stars all day

Ja
Review №51

Even though they had what my aunts car needed their customer service is garbage. I called and asked if they would stay open for 5 minutes past closing because Waze said I would arrive at 6:05 and that had to be my next stop because my battery couldnt hold a charge. If I stopped anywhere else I would be stranded. The employee said in a menacing voice no we will not bend or break the rules for anyone, no matter who you are. He acted like he got off on telling me no. They installed the battery for free but didnt clean the terminals or wire connectors and didnt put any corrosion protection on the connections.The prices are good but that employee was a total douche and deserves to be fired for that. I DO NOT RECOMMEND THIS PLACE. Not worth risking running into that l employee. Who knows what the others are like.

Pe
Review №52

Great service, good product.

J
Review №53

They never had the battery that I needed!

Jo
Review №54

I have been dealing with these guys for years. They offer a fine profuct for the money. They have always had what i needed and the prices were always fair. At times they even helped me diagnose whatever problem i was having with my electrical systems. Anybody that feels they had a bad experience was probably in a bad mood because of rhe problems they were having that day. These guys a good at what they do.

ur
Review №55

Had to come back twice 1st battery was faulty.

Ke
Review №56

Battery issues are the worst and always at the worst possible time.. have to be at work, Doctor, court etc.I found out my replacement battery New would be $128.00 plus.. then my sales person asked if I would like to try a recycled battery, tested and had a 48 month warranty so I said how much, it was $30.00 with my bad one as a core or $50.00 out the door.That was great, I have been back a few more times and have never had any problems with the batteries.

Ji
Review №57

Get your car batteries here. Great warranties, great batteries.

Ca
Review №58

Very fair prices, quick work, they got me right in, tested my electrical system, replaced my battery and I was out in a half hour. I would have gave them 5 stars but the person who was helping out continued to complain the entire time he was helping me. Like he was annoyed that he had to change a battery, even though I had to pay extra for a difficult install. Still, even with the extra charge: 5 stars on prices and labor. 2 stars on customer service.

Ga
Review №59

The best place Ive been to or any Battery Specialist thing starters alternators whatever you need they are the best

Tr
Review №60

Tyler came right out and assessed the problem. He installed the new starter and took care of me in record time and at a very reasonable price. How refreshing to have such great service, I would definitely recommend this business to anyone who needs their services!

Ru
Review №61

Great

Sh
Review №62

Good price good warranty

Re
Review №63

This place doesnt even look like its in business from the outside, but the service was great. I got a new battery installed for me for no additional charge in about 60 seconds. Love this place!

Pa
Review №64

Massively reduced prices on batteries and helpful staff.

Is
Review №65

The tall dude, very Knowledgeable great price.

Bl
Review №66

Always use this place for batteries . Been same guys for years, prices are good, exchange price awesome .

K
Review №67

Knowledgeable, reliable and honest. Have been going there for years because I trust what they tell me and they never over charge.

Ti
Review №68

This place is w well-known go to spot for a good battery on a budget. Very knowledgeable staff.

Jo
Review №69

Best place in Portland to get your electrical work done on your vehicle. Great prices and staff.

Sk
Review №70

Came in a couple months ago to get my Toyota worked on because the battery and alternator both needed to be swapped, Came in gave them the car and toldem whats up. after about two hours I went back to pick up my car and it seemed to start and run just fine BOOM Problem solved so whats with the 2 Stars Right? Welllll it seems that this was just the start of the problems, At first I started to notice the voltage of the bat start to drop VERY Slowely after not driving for a few hours somewhere from around 13.4Volts to 13V- 12.8V-12.5V, The motor would also start up slower and much weaker. untill one day in the morning I went to start my car and it says 11. something volts and the engine would Not start, the engine would Barely even turn I knew somthing had to be up so I took the car all the way to my freind Dans shop to get it checked and not really to my surprise the Battery AND Alternator were both used beat up pieces of junk that barely even worked, so ordered some NEW Parts and eventually had my freind install them and check it. I dont know if these guys Sold me this stuff knowing it was scrap or not? but still moral of the story is ALWAYS Check after ANY Specialists Or Mechanics have worked on your car, never know when something could be off.

Mi
Review №71

No wait. Changed battery for me. Carried new one out to vehicle credit me for old one. Gave ONE year warranty. Eager to help great attitudes and seemed happy to help out. Repeat customer i shall be

Me
Review №72

Wish theyd give cash still for battery recycling. I dont have a bank account which makes it really hard to cash a check with paying a fee for cashing a check. When you only get 8 to 10 for the battery to begin with

An
Review №73

When it comes to customer service, this place is the worse! Not friendly at all, very rude. I was in need of their services to be able to get to work the next day. Got off of work at 5 pm 30 min drive and when I get there the shop was already closed 5:45, when their sign says 6. Waited on the lot while looking for other options. About 6:15 pm I left and as I was leaving one of the employees came out, as if they were waiting for me to leave so they wouldn’t have to help me. I came in this morning at 8 am and now they are out of stock of the battery that I need. Terrible customer service!!

Ch
Review №74

Have had a battery from here in my truck for over a year now. Still working great. Fantastic prices for refurbished batteries that work like new.

Do
Review №75

Been going here 30 plus years never an issue whatsoever if a battery went badd they replaced it on the spot. Also they have done starters and alternators for me never had a problem with them after they were done...

St
Review №76

Good food, fair price, friendly people.

se
Review №77

Fair price and fast service.

pa
Review №78

Best place for battery and alternative

Ru
Review №79

They checked my electrical system for free. My battery was bad and they had the best price in town for it. And they put it in for free. I sent my roommate up there to get new battery cables for her car. Because they were bad. They told her all she needed was new battery connectors. And they put new ones on for 8 bucks. Ive been going there since the 90s and always got good service.

Br
Review №80

People are very accommodating include great prices and service is highly recommended

Re
Review №81

Excellent warranty.

Co
Review №82

Great deals on good batteries.

R
Review №83

Been coming here for years they are good to us

Qu
Review №84

Alway helpful and great service. Nothing extra but affordable and no extra cost.

Me
Review №85

Very helpful people working there

Vi
Review №86

Cheap battery with 1 year warranty. Recommending

ok
Review №87

I just got there they said ur battery is good and they clean my car battery for free .They are very good guys

Ch
Review №88

Best place in portland to get a replacement battery. Used but guaranteed at a fraction of the cost of a new one.

Tr
Review №89

Been going here for years.Quick Friendly service!! Very reasonable price!! No reason to ever go anywhere else! Thanks Battery Specialists

Ma
Review №90

They always take care​ of me. My father used to go there and Ive been going there too for almost 15 years. Thanks for the new battery!

Er
Review №91

Very friendly and helpful staff!

Ri
Review №92

I have been going here for well over 20 years for automotive batteries and still an upfront no BS good deal.

Al
Review №93

The cheapest auto battery solution around. They always have what I need and at a fraction of what everyone else charges. Not to mention Ive never had to wait more than a half hour in the 20+ yrs Ive been going there!

Al
Review №94

Eazy parking

Mo
Review №95

They were helpful, didnt try and make money off of me, upfront honest service.

Da
Review №96

These guys are crooks. Bought a lifetime guaranteed starter.had to bring it in when there lifetime guaranteed starter went out. There response was we dont want to pull out the starter if it is not the starter! After insisting it was the starter, and asking them to stand by there warantee, they pulled out there faulty starter. That was bad by the way. And then they had the nerve to tell my 70 year old mother she now had to pay for them to replace it with another lifetime starter. They acted like they where doing the work under warantee and when it was finished said if she did not pay for the labor we would not get the car back. You decide.

Am
Review №97

They always take care of me, and warranty their refurbished batteries.

J
Review №98

Well if they would answer there phone i could judge their service, i called at least 15 tines in two hours on a saturday during their busineas hours,, no answer!,,, i have been shopping here for years only recently noticed the issues with them not answering phones they have won my business over the years with customer service, hopefully this is not the new standard. Had to give my business to united battery this time.

An
Review №99

Was here for the first time last week to get a alternator for my cavalier, great service and and all done in one day, no appointment, first come first serve. Thanks guys!!!

Ma
Review №100

Fast & friendly reliable service

Information
3 Photos
100 Comments
4.3 Rating
  • Address:11207 SE Powell Blvd, Portland, OR 97266, United States
  • Site:http://batteryspecialistincor.com/
  • Phone:+1 503-761-2370
Categories
  • Auto electrical service
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:Closed
  • Sunday:9am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Mechanic:Yes
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