This hard core customer service critic was 100% satisfied. They know what theyre doing and they are fair. You wont get ripped off here. Ive used many auto repair shops over the years and Ive never seen one that didnt rub me the wrong way - until now. Their customer care and detailed reports should be a model for other shops. One person posted that they were reluctant to tell everybody how great they are because it would make the wait list longer. I agree. But they treated me so well I feel that I owe them something in return. They will remain my Volvo repair shop from now on.

Been my go-to shop for years. Had everything worked on from my 1800S, 242, 740, S80 and a few others. Always on time, on budget and top notch work.

Very good volvo shop! they where able to help me with some after market parts, modifications I have, and computer resets too. Much nicer & more personable than dealerships🇸🇪🤙

Just the best. No more needs to be said.

The place is trash. Especially Barbara.

Hands down best place in Portland for Volvo repair.

Peter checked out my car real quick before I bought it months ago. I offered to pay for his expertise and time and he said no, just bring it back if I buy it. So I did. Everyone is extremely nice and welcoming and they feel very genuine and honest. This is where Ill be doing 100% of my Volvo service. Glad I found them almost on accident! Theyre also extremely professional with COVID precautions which I appreciate a ton. Definitely bring your volvo here!!!

Very professional. Always available to answer questions. High quality work and fantastic staff! Highly recommended! My V60 enjoys going there!

We brought our Volvo in with what we were told was a software issue. Created by simply changing out battery. Our first attempt was with Peterson’s, in Vancouver, which we advised possible software update required. They were unable to repair and returned without any charge, even apologized.At which point we were referred to Vshop in Portland, who stated they had required software and when as far as a chuckle, about the the other shop not being able to complete repair.Vshop was not capable in fixing my vehicle either! But the major difference....$250... diagnostic charge! For? We still did not know what the problem was!In the end Fischer Volvo dealership service department fixed my vehicle. No parts were required! Resetting one of 3 modules is all it took! Just a good understanding of Volvo’s!My opinion would be if a mechanic needs days with my car to do diagnostic there training/knowledge needs improvements! And I prefer it not be on my dime!!If you need plugs changed or an oil change, there very capable. But stay away from tech issues!

Excellent customer service and cost-effective strategies for maintaining my 2006 Volvo. I would never take my car anywhere else!

Best independent volvo shop around. Ive gone to a bunch over the years, and the V Shop is by far my favorite. Always at or below the estimate and on time. Ive trusted them with my 79 242 all the way to my 01 S80, and everything in between.

My aging, much beloved Volvo is still running and road worthy thanks to the industrious and creative workers at The V Shop. Were lucky to have a shop of this caliber here.

Very friendly and helpful. I stopped by here today to ask for help removing a stuck axle nut from an axle and steering knuckle I had removed from my Volvo 850. They quickly and happily removed the nut for me in minutes and didnt charge me a penny. Very nice people.I would give them more stars but I have not yet let them service my vehicle and therefore cannot rate that experience.

V Shop went above and beyond doing what I originally asked without extra charge. Ill never go anywhere else. Ever. I would give them 6 or 10 stars if Google allowed it. Exceptional. These guys are studs. Note to Volvo owners: dont leave your vehicle in the rain for long periods of time. Get your front and back gutters checked twice a year even if you park in a garage and wash your car regularly. One of THE ONLY flaws in these Swedish cars, dirt builds up in the gutters and once water run off has no where else to go, it starts to collect internally... Where ALL your electrical is. Dont let it happen to you!

My go to mechanics since 1996 for all my Volvo service.

A good place for sound advice. Neat office.

The best shop you could ever ask for no question. Every step is extremely well explained. Honesty, respect, and expertise are what you get at The V Shop!

Mechanics are hard to trust, we all know that. These guys are good people. I know enough about cars to know that theyre not trying to pull a fast one on me. This is a friendly and reliable place.

I usually do my own maintenance on our V70, but due to the inclement weather and no access to a garage I decided to let the professionals handle it this time around. SO glad I did. Not only were they able to get the engine fired up again and stop a bad oil leak, but also fixed a bad wiring harness for the back hatch resolving issues with a brake light, defroster, windshield wiper, and door lock that have plagued us for years. Very pleased with these guys performance!!!

Very professional! We recommend them to all our Volvo friends... though come to find out alot of them already go to them!!

We were shopping for a used vehicle and found a beautiful XC60. To the naked eye it appeared to be in great condition! Low miles, one-owner corporate vehicle, but we were told by the dealership that it had been in a minor accident, and that only cosmetic changes were made...yet the insurance company totaled it out - so it had a rebuilt title. All the paperwork and info we were receiving from the dealership made the car seem like a great buy, but we wanted a second opinion. The V Shop came highly recommended. I called Kyle before bringing the car in for an inspection and he offered to review the existing documentation and photos first. Based on that, he provided us with a thorough review, including concerns and next steps to take, including a recommendation to speak with our insurance company to evaluate all the risks associated with purchasing a rebuilt vehicle. We later learned that the dealership was having to make more than cosmetic changes to the vehicle and we ultimately elected to go a different direction. I cant thank Kyle enough for his detailed response and the time he took to help us make this important decision. We would recommend this shop to anyone that has a Volvo, because it is clear that they care about people. Incredible customer service and we are SO very grateful Thanks Kyle!

Good communication. Diagnosed and repaired after an acute problem burned out an ignition coil.

Kyle and everyone at the V Shop is knowledgeable, courteous, and patient; everything you look for in a service professional. Kyle fields all of my questions in a timely and easily understood manner. I am convinced the V Shop will not upsell me on anything or advise me to do anything superfluous or unnecessary. Ive been going to the V Shop since 2013 and will continue to go to the V Shop for the foreseeable future. Thanks V Shop! Yall do great work with my R!

I live in Vancouver WA. I take our Volvos the V Shop in SW Portland with confidence. Kyle Isaac and the guys there really do QUALITY WORK.I have never been talked down to by them, and they even worked with me on special requests.If you love your Volvo, or just want it running and repaired right, look no further the V SHOP.

These guys are saints. Patient, thorough, professional, and great at what they do. As long as theres a Volvo in my life, these guys will be seeing it.

Highly rated by all my friends who go there. Im driving an older Volvo that was maintained there and its running perfectly!

If you have a Volvo this is the only place you should take it!! They have done nothing but amazing, honest work for me in the years Ive been bringing my car here. They even gave me some trouble shooting tips to see if I could fix a problem myself so I wouldnt have to bring my car in if it wasnt necessary. I will not take my car anywhere else!!

Ive been coming here for years with my old and now newer Volvo and love it, everyone is super nice, the repairs are perfect, and its not too expensive. This is a great car shop for Volvos I am so happy they are here !!!

Pete and team are the best in town. Would trust them more than the dealers themselves.

These guys are exactly who you want to call and come back to again and again. Theyve kept my car running smooth for 7 years now and many times have gone above and beyond.

Great customer service and attention to detail.

Class V Shop.