Friendly staff willing to deal with me being nervous about being there every time. They are good at explaining things before they do them so you know what to expect.Ive had issues getting numb in the past but not here! They make sure that you are numb and ready to go.Prices are a little more than others Ive been to but they have a nice office, top notch equipment and staff that deserves to be paid well so Ill take it.Overall great experience experience here and I really dont like the dentist! (Nothing personal guys!)
I had a bad experience with a corporate dental practice in Portage. Somebody in my moms group recommend me Dr. Susan and I am so happy they did!!!. The staff is remarkable, the doctors were great. I am really happy for the time and explanations that gave us. My son had a great experience in his appt. I would recommend to anyone!
Looking for a new dentist office can be a feat. However, with the first phone call I made to them, I felt welcomed and excited for my first appointment. Upon arrival I was greeted with a warm smile and was given a tour of the office. My entire experience from start to finish was wonderful. The staff calmed my nerves and made me feel very welcomed. Everything was clean and updated. Not to mention the beautiful view I had throughout my cleaning and examination of the woods! I would highly recommend this office to my friends and family.
I had a dental emergency & they were able to squeeze me in the very next morning. Covid protocols in place. All staff were kind & compassionate. I cannot thank them enough for their support when I needed them the most.
Dr. Dennis has created an atmosphere that is part homey and part nature inspired. Everyone in the office is personable, giving truth to the sign outside, We love our patients. The work that Ive had done has been of the highest quality using the latest in dental technology. You may pay a bit more than you did your previous dentist, but the experience is well worth it.
My experiences at the office of Dr Dennis have always been great! I have a fear of dentists and they take such good care of me during any treatment I am getting. They thank me for being courageous but it is truly the staff who deserve my thanks for being so caring and gentle. I have never before had a hygienist where I almost fell asleep! I am usually to tense but I have told Chrissy this and appreciate her.
Love this place! I have been a chicken in the dental chair for most of my life, and have so appreciated the care and the efforts Dr. Dennis and staff have taken to help me relax in the dental chair. Ive needed several crowns and have received the best of care. Dr. Dennis has literally transformed my teeth and resolved my issues! I so appreciate the dental hygienists and support staff in the office. Recently I was also treated by Dr. Erica Pollaccia and she was amazing too!!! My entire family loves this professional and goal-driven group! Thank you all!
I will highly recommend this practice to anyone!Very thorough and made the experience relaxing and actually enjoyable. Didn’t feel pressured to make any decisions right then and loved Susan Dennis, DDS. !! They have gone above and beyond putting the patients possible anxiety first and you definitely leave there knowing you had the best care possible.
I avoided going to the dentist for way too long, and came to this office a couple years ago ready to change my dental health and they have always provided thorough knowledge and treatment for me. Dr Dennis has completely transformed my smile in such a short time. When I decided to do invisalign through her office, Dr Dennis took so much extra time and care into making sure the planning of my future smile was designed to have the best outcome. Cant recommend them enough.
Just established with Dr. Dennis. I am always nervous about establishing with new doctors, but I’m so glad I found them. The whole office is great! The dental hygienists were wonderful with my two sons-so patient, positive, and helpful! The front desk is super friendly and Dr. Dennis was very kind and did such a thorough job. I highly recommend them to anyone who wants thorough and professional dental care!
The entire team and staff are AMAZING!!!! They were kind and welcoming from the very first phone call I made to schedule an appointment. Dr. P is the sweetest and took time to talk with me about my health, family, etc. I felt like we were close friends! Seriously! I cant wait to go back! Lol.
I’ve been going to Susan’s office for the majority of my life and wow.. what a Dentist Office! I know for a fact that there isn’t a nicer place around. Every room has terrific views and creates a peaceful environment. The staff is friendly, helpful and professional. What more could you ask for? Highly recommend
Dr. Dennis and her team are amazing! The practice is innovative and ahead on technologies that improve the dental experience. The treatment plans are explained well and the overall experience is great. Everyone in the office is kind and caring. I feel comfortable and welcomed each visit. I highly recommend Dr. Dennis!
Amazing place! I was very desperate to get in because my wisdom teeth needed to be taken out and they were able to get me a referral for an oral surgeon ASAP. Very nice people that let you know you are in great hands. :)
Before starting to go to this office I had avoided the dentist for a long time. Since starting here, I am no longer avoiding them. I am greeted by friendly people the moment I walk in the door, they make an amazing first impression! And then everyone else just builds on that. My previous dentist always made me anxious, I have no problems going to this office. Added bonus is how comfortable the whole office is. The treatment rooms are comfortable with large windows to see the wildlife and birds, the waiting room is comfortable. I am thankful to finally have an office that I trust!
I dont have a bad feeling going to the dentist anymore because I know they got me covered. They have great costumer service, they make sure you are not feeling pain, and they suggest you to listen to music during treatments (which for me was a game changer: no more stomach turning and rowing headaches because of the bad sound of the dental drills..) - one time I forgot my headphones and they had disposable ones in the office! Its also very pleasant to watch all kinds of birds/hummingbirds on the bird feeders, and other wildlife on their wide and big windows while you take care of your dental health - it makes the time goes by faster.
My girls and I switched to Dr. Dennis last year and it was the best decision! The staff is very friendly and they strive for excellent customer service! My girls 4 and 10 have also enjoyed their experiences which is so relieving because my oldest has serious anxiety when it comes to the dentist. She actually came out of her appointment today and said it was “relaxing!” Thank you for your attention to detail and all you do for the families you serve!
Always a great experience. I trust Dr. Dennis completely, she is a perfectionist!
I went to Susan for a second opinion on a front tooth. When I got there, they were super nice to me. They even showed me around the office. They explained everything to me in detail. There office is also beautiful and clean. I will be going back to them. They made me feel so comfortable and relaxed.
I’ve found Susan’s practice to be not only very professional but also personable. She is a truly kind person. They have been extremely honest about what work needed to be done, and even more importantly what did not.I came to them with some complicated issues and I was not well. They are one of the few places that had the right technology to CURE the problem. Susan’s team is trained with the most advanced tools and they are way ahead of the curve.
My experience with Dr. Susan Dennis and her staff has always been top notch. They are very professional and operate in a very safe and clean environment. I have known Dr. Dennis for almost 40 years...she always utilizes the most up-to-date equipment and procedures, ensuring me of the best possible outcome in dental care.
My daughter is 12 years old and is a new patient. She has only had one dentist in a lifetime so this was a little nerve-racking for her going to a new dentist . This office is highly professional (very impressive!!) and they have the most amazing staff that makes you feel comfortable, welcome and sets your mind at ease. Everyone in the office and all three dentists are spectacular and I highly recommend them to anyone looking for a professional, wonderfully trained, friendly and pain-free dentist office!
Lets say Im not a fan of going to the dentist. I had not gone in many years and a friend of mine recommended this practice. From the moment I entered the building I was greeted by friendly staff. Registering in was a breeze since you do most of it online prior to your visit. Sitting in the lobby was not stressful because I did not hear any dreaded dental noise while waiting. I was given a tour and brought to my exam room. The dental hygienist was super friendly and put me to ease by describing everything that was happening along the way. Dr. Fichter was super nice and made me feel calm during her examination.This office is by far the most professional and caring office I have ever been to. I highly recommend this office !
Very welcoming place, everyone was really nice and all around great experience so far !!
Along with Dr. Susan Dennis, the dental staff is awesome! I’m always greeted with kindness. The surroundings are also well kept, clean and relaxing.I especially appreciate the attention to details in my care, and that financial information is discussed and explained thoroughly.Thank you, Dr. Dennis & Staff! I love the care you provide and my happy smile!
Dr. Dennis and her team are the most caring, considerate, and genuine individuals I have ever encountered while receiving dental care. They were extremely patient and kind when dealing with my dental phobias. The end product was fantastic and when I look in the mirror it brings tears to my eyes as I have a beautiful smile again. I can not thank Dr. Dennis and her staff enough!
Everybody is always super friendly and helpful. Dr. Dennis and her staff do it right. Customer care is #1
I’ve been a patient for 25 years. Always the best care. When I saw a dentist out of state he told me what great dental care I had been receiving. I already knew that!
Dr. Dennis and her team do an exceptional job of creating a welcoming atmosphere for new and current patients. Dr. Dennis is an outstanding dentist and one that I greatly trust. It’s through her collaborative efforts with her patients, her kindness, compassion, and artistry that I now have my dream smile (through Invisalign). Her work ethic is truly admirable and I’d highly recommend her to anyone who is looking to begin their Invisalign journey!
Been going to Dr Dennis DDS for over 20 years. Dentist and staff are always professional and friendly. Most important, dental work is always well done.
As a child I hated going to the dentist but since having Dr Dennis for my dentist, I always feel comfortable and worry free. The care is gentle and thorough. The office is bright and very welcoming. And the staff is fabulous!
I scheduled an appointment with this dentist after seeing all of the great reviews. Unfortunately I did not have a great experience. I can relate to the others who have experienced the upselling of expensive procedures (like others, I was also told I had to undergo a laser gum treatment), additionally I was also scared into paying for an expensive gum test that insurance doesn’t cover. What I thought would be a normal first time consultation ballooned into a $500+ bill where nothing was really done aside from the gum testing. I also had to pay up front for my appointment and was told my insurance would send a check. They did but for $100. After looking at my invoice I was charged $40 for photos they took of my teeth and I recall being told those were complimentary. I have never had such a disappointing experience. Others may have had great experiences, I’m disappointed I’m not one of them.
Dr Dennis was so nice and compassionate, it was my first visit w her practice and I was thoroughly impressed! It felt like family, like home! The clinical and clerical staff was outstanding as well! I would highly recommend Dr Dennis’ practice!
This is by far the BEST Dentist office I have ever been to. I have been going here for about 10 years and I would not go anywhere else. They do quality work and their staff have always been friendly, knowledgeable, and inviting! Best in the area!
The staff is super friendly and the environment is relaxed. My only complaint is that they required me to pay upfront for services and be reimbursed by my insurance. I feel like this should have been discussed when I made our appointment, as dental work is rather expensive. I would recommend the company change this practice and bill the insurance first.
Great dental services, friendly office staff. Susan Dennis, DDS is my favorite dentist I have ever went to. Beautiful office setting too. Trust this dentist office to maintain my pretty smile for years to come.
You can’t find a friendlier staff! Everyone places a huge emphasis on patient comfort and making sure the process is as painless as possible. The office staff is very accommodating while you wait. The hygienists and dentists take their time to explain the process so you don’t feel overwhelmed. Overall, a very pleasant experience.
It was a very nice experience. It was a relaxing environment and they were very orderly and detail oriented with regards to the actual dental checkup to ensure you got the best treatment.
Ive been going to Dr. Dennis for decades now and she does a good job. The staff is friendly and knowledgeable.
Having worked in the dental field...I shouldnt be so afraid of dentists!(But I am ) Dr Dennis has a peaceful chairside manner! Dr. P did the first dental restorations Ive had in over a decade today and It was easy, painless, and feels really good 👍 Thank you for considering my reservations and making my visit so pleasant!!!
I highly recommend the services of Dr. Dennis and staff where I benefit from one-stop dental care (maintenance/repair, alignment, cleaning/preventative). The staff does an excellent job of listening to needs and prioritizing care plans to optimize insurance benefits. It’s reassuring to partner with a practice that routinely invests in your health with cutting edge technology.
When I found this dental practice, I found my forever dentist. They are professional, knowledgeable, compassionate, and very efficient which are all important to me. I trust them completely with my all my dental care!
I absolutely LOVE this office and everyone that works there. They really care about you as a person and a patient. Always looking out for you. Do I love going to the dentist? Eh...but do I love seeing Dr Dennis and this office? For sure. Id recommend them to anyone!
I have never felt so welcomed when I entered a dentist office. I was greeted in a very friendly and professional manner and then was taken on a tour of the office. My view was overlooking a beautiful field in Moorsbridge. The dentist was extremely knowledgeable. Great experience over all.
Had my first visit. Staff is very friendly. Environment is calming. Hygienist and dentist are polite, honest, and thorough.
I have been a patient of Dr Dennis for the past three years, for both routine dental care and a major cosmetic procedure. She is exceptionally competent and professional in every respect. She has superb patient relationship skills and has fostered a culture of excellence among her excellent staff. Highly, highly recommended!
The staff and Dr. Dennis stand out amongst the vast number of healthcare providers for a number of reasons. First, when you call the office, a happy, patient focused staff member answers the phone and helps navigate and direct you to the appropriate channels to promptly answer your questions. No long list of touch tone or voice prompts which lead to dead ends and frustrated patients.Dr. Dennis truly gives the attention and service from a place of passion for her profession. I always feel like she is so excited and committed to creating an outstanding smile and experience for her patients.The staff provides outstanding cleanings, and as an Invisalign patient, my fittings and progress check-ups are fast, efficient, and effective.The office is located in a beautiful and relaxing setting. Easy parking. Centrally located.
The staff there is so friendly. I would definitely tell my friends and family to go to here!!
Been going to Dr. Susan Dennis since she first started her practice . She just keeps getting better ! Friendly staff always make you feel comfortable. I recommend anyone looking for a dentist to call DR . Susan Dennis!
This is the best dentistry I’ve ever experienced! Dr Dennis is kind, professional and gentle! The staff is very friendly and upbeat. I highly recommend them!
I was at a dentist for over a year that I had had to see multiple times and each visit the dentist didnt seem to care about his staff or patients and they seemed afraid of him. He was also very rough in his procedures and he accidentally hit me in the face multiple times. This is not the case with Susan M. Dennis and her staff. Her and all of her colleagues and staff are FANTASTIC! I actually enjoy going to the dentist again and my 4 year old really loves it too. Thank you Dr. Dennis for all of the love and compassion you show your patients. My family just loves you!
Dr. Dennis and her team are true professionals. The office setting is very comfortable and I am always made to feel like the care I receive is top notch and they are each personally invested in creating a great experience. I often receive compliments about my great smile, and that is thanks to Dr. Dennis and her team.
Best place for all your dental concerns and needs, they evaluate with care and move forward with precision, very nice staff, very professional, wonderful environment, completely satisfied with everything they have done.
My family loves Dr. Dennis and all of her practice!! My 2 boys enjoy their experience there and I love, as a mom, that my kids enjoy taking care of their teeth! Any time I have a need, they fit me into the schedule promptly and take care of us! The office is comfortable and inviting and all of her hygienists are amazing!!
As usual everyone was very nice and knew what was needed to be done and it was done. To perfection,,
I have been a patient since 1986. Dr. Dennis and her team are dedicated to providing superior dental services with a very caring attitude. Her staff are professional, courteous and well-trained in all new technologies available in the dental field. I feel confident that I will receive the best possible care at all times with Dr. Dennis and her staff!
The team clearly cares about their patients and work to make the entire experience positive. I always highly recommend!
Phenomenal customer care! Headphones and blankets and shades while in treatment. Funny and caring hygienists who remember who you are and are interested in your life and enjoy providing the highest care possible.
Wow! What a great first appointment with Dr. Susan Dennis and her staff. Every person I encountered was not only professional, but extremely friendly and genuine, which is something that was lacking at the previous practice I went to. I 100% would recommend this practice to anyone!
Dr. Dennis has been my dentist for decades, obviously Im very happy with her practice.At times, when Ive been waiting for early morning appointments, Ive overheard staff responses during staff meetings--lots of laughter and cordiality--which seems apparent no matter the time of an appointment.You will become known as a person, not just an account.
Dr Dennis is very understanding. I was terrible at going to the dentist. I spoke with her and her staff was put at ease right away. I am very hard to get numb but they have each client dialed in. I dont feel a thing and have had 4 crowns done so far. I definitely would recommend that if you have a fear of dental work to make an appointment to get in and see them hear. They are awesome.
I had some dental issues, regarding a motorcycle accident I had a year ago. Over the last year, me dentist told me, you just have sensitivity First appointment here at Susan M. Dennis, DDS, I was taking back as an emergency visit due to my level of pain. Within the first 20 minutes I was told my pain was indeed from cavitys, with stemmed from the accident recovery. They immediately scheduled me an appointment for 2 days later, and first thing in the morning I received treatment. Later that afternoon I was able to finally chew on that side of my mouth, for the first time in over a year. I highly recommend the staff at Susan M. Dennis, DDS because of their friendliness, and ability to listen to the patients concerns and requests. Since I have had such good treatment, I have also had my family switch to this office!
I have been a patient of Dr Dennis,DDS for 40 years. Dr. Dennis, is highly skilled and a perfectionist in her dental work. She takes pride in all that she does while she strives to please her patients with gentle and compassionate care. I highly recommend Dr.Dennis.
Immediately when I had my first appointment with Dr Dennis it was clear that I was in the right place. Her commitment to quality is unmatched in the industry. From the beautiful environment to her well educated and trained amazing staff, at every appointment you will feel like her highest and most important priority. I recommend her to everyone looking for help with their teeth.
I have been going to Dr. Dennis and her associates for over 25 years. My teeth were in trouble when I started and now I smile with confidence. I have a healthy, strong, and confident smile.
Very friendly staff! They have great hours to accommodate for work schedules. I have always felt like they listen to all my questions and concerns and take time to address them. I would recommend this dentist office to anyone in the Portage area!
I would strongly recommend SUSAN M DENNIS, DDS for dental services. The staff is very welcoming and kind. They explain to me what the purpose of every step is during my cleanings. They answer all of my questions that I have in a professional and knowledgeable way.
For the past 5 years I have consistently gotten some of the best care I have ever received. They take the time to fully explain every process and why it needs to take place and if for some reason you are uncomfortable with the plan Dr.Dentist will work with you to fit both the needs of your oral care and your comfort level
Amazing Dentist and staff. Facilities are great, service is great! They take time to explain things to you- make sure you are comfortable when getting work done (provide headphones/music and blankets). Exceptional care!!
Great experience - getting my teeth cleaned felt like going to a spa rather than just the dentist. Very clear communication throughout and also very thorough.
Love this dentist! They are very thorough and the office is amazing. They take time to make sure you are comfortable. When Ive had problems they have been able to get me in quickly too!
As someone who avoided the dentist for far to long out of fear and terrible experiences as a child/teen this place is a god send! I still get anxiety on the day of my appointments, but it’s quickly diminished when I arrive. Dr. Dennis is amazing and the staff I’ve had has always gone above to make sure I’m comfortable! If you are like me please do yourself a favor and make an appointment. You won’t regret it!
I love this office. They made me feel totally comfortable with their covid safety protocols.I love how they can do their own crowns so I didn’t have to go through getting a temporary crown. I just waited a could hours and walked out with a great fitting crown.
I am very grateful and appreciative of Dr. Fichters expertise! She knows the cause of my month long toothache by just listened to me explaining the pain. And she fixed it in a single visit. Thank you Dr. Fichter.
Great place very clean, very nice people, great Technology. I would Recommend everyone go here.
Over the course of three years I had extensive dental work performed by Dr Dennis and her staff. I have NEVER had a negative experience. The staff and Dr went out of their way to make sure I was comfortable- and as a nervous dental patient - they all listened and made sure that I was safely sleeping during much of the work!! Thank you to the entire office for your professional and personal care!!
Dr Dennis has a very thorough practice when it comes to teeth care. The people there are very professional and caring. My only concern is the cost. They are very expensive compared to other dentists in the area.
I have had very bad experiences at dentist in the past and waited way too long to see one. I explained to Dr. Dennis all my concerns and fears. I can finally say Ive found a great dentist and staff. Everyone has been so kind and understanding. I cant thank my neighbor Angela Mitchell enough for recommending this dental practice!!
Always a professional, pain-free, positive experience. Very fortunate to have Dr Dennis and her great team caring for me since 2012.
After a broken tooth sent me scrambleing to find a dentist. I came across DR. Dennis officewho sympathized and went to work getting me in. It left me no time to freak out....got in,her staff was personable perfessional, and attentive. Best of all....no pain. You were great DR.P.Thank you Pamela Morgan
Dr. Dennis’ Office is a gleaming example of professionalism and care. Through my dental journey, her, her team, and Dr. Fichter have made my experience as comfortable as possible. They’ve all provided me with the information and resources necessary for me to continue down the path of perfecting my smile! Thanks Dr. Dennis!
I came in a few months ago for my first visit and had the pleasure to be seen by the great hygienists and Dr. Pollaccia! Honestly the best experience I’ve ever had with dentistry in my life. I have been seeing them quite often now and getting everything fixed. Dr. Pollaccia makes everything feel seamlessly easy and comfortable, which was shocking! Love the way they greet you and treat you and it’s always a plus to feel that your health is a priority!
I have been a patient for over a year and I am very happy. I feel like the staff listens to what I need. I feel well taken care of and I feel like my dental needs are being met or exceeded. I feel lucky that I have found Dr. Dennis’s office. Check her out and let her know that Patti sent you. 😀
Such a pleasant experience. Spa-like. Wonderful staff - everyone cares about your dental health and you! I have been a patient here for 10+ years and continue to refer others.
Had an emergency tooth issue. Staff worked hard to get me in as soon as possible. Wonderful staff and well maintained office. Definitely recommend Dr Dennis office for all of your dental needs.
I have been going to Dr. Dennis for about 6+ years, and I am always impressed with her knowledge and the dental teams professionalism. They are super efficient and I am never kept waiting. I cant say enough positive things about her practice.
I started going to Susan’s dentistry because i wanted to get my teeth straightened with Invisalign. It has been such a great and easy going process. Everyone is super nice and caring. They do a wonderful job at making you feel comfortable and making your smile feel beautiful!
I would recommend anyone to this office. the service that is provided is OUTSTANDING. all staff are friendly and informative. Dr. Pollaccia is great at what she does and not only inquires about my teeth, but touches base on my livelihood and is very supportive.
Very pleasant atmosphere. Very professional and accomendating.. They make you very comfortable and at ease.
A recent visit to Dr. Dennis was for my crown replacement, and most recently a cleaning. The work at this office is exceptional! I have had problems with the last two crowns on a specific tooth, mostly due to fit problems that have created gum issues and tenderness for years. The day I left with my new crown, I felt instant pain relief (plus the bonus of the crown looking beautiful)! Every time Ive visited, Dr. Dennis and staff clearly outline all my options with zero pressure. Cleanings are thorough and the hygienist staff create a friendly atmosphere.
I saw Dr. Dennis when I was in my 20s and living in Kalamazoo as a college student and young professional. After moving away, I went to a local dentist for years but at the age of 50, went back to Dr. Dennis for some problems I have with my jaw. She made me a bite splint unlike any other and is currently making them for two of my children (even though we live over an hour away). I also went back to her because she repaired one of my front teeth that had been knocked out as a child and had to be repaired again in college. It was supposed to last 10 years at most. When I went in at age 50, it was still holding strong (30 years later), she had to physically remove it before putting on a permanent crown. She does beautiful work, she cares about her patients, her staff knows you by name and everyone makes you feel welcome. Definitely worth the extra time I drive to get my teeth worked on by Dr. Dennis, I highly recommend.
Very professional and makes you feel comfortable. I absolutely hate going to the dentist but Im comfortable going to them.
Awesome place. People are always very friendly and helpful. Recommended them to everyone I know! Setting my wife up for an appointment as soon as I can!
I have been going to Dr Dennis long time since I was a teenager and she is awesome
The staff are super friendly and helpful! Dr.dennis is wonderful and working with her made all my dental fears go away. I had a HORRIBLE experience as a child and she is very gentle and explains everything she does before, during and after. Would recommend her 100%!!!!
My 4 and 7 year old ask when they get to come back after every cleaning, that is how comfortable they make us all feel. I have recommended this office to people and will continue!
All the staff are very friendly and they may me feel comfortable
I absolutely love coming here! Everyone is very friendly. They gave me a tour of the building before my first appointment! I have never had a dentist office do that before. They really care about their patients! They will be my forever dentist office ♥️
Just had my first appointment with them and it was very eye opening for me. I realized that my old dentist office was not doing more than half of the things during this appointment. would recommend to anyone!
Excellent Dentists and staff! Always very professional and quality of dental work is superior! Highly recommend to everyone.